ROOFING QUOTE FOLLOW-UP MESSAGES

Use only for a real quote already sent, with no reply, closure, hold or opt-out. These are suggested review dates, not an automatic sending schedule. Choose one appropriate channel per touch. Check the current conversation before every send.

Replace every bracketed field and verify the quote link. Add the email footer below to each email and any required advertising disclosure. Use a monitored reply address. SMS is optional: use only with appropriate recorded permission and a provider that supports your opt-out process. A phone number alone is not permission. Rules vary by location and message type.

EMAIL FOOTER TO ADD
[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.


1 RECEIPT CHECK
Suggested review: About 2 days after the quote was sent
Subject: A quick check on your roofing quote

Hi [First name],

Did the quote for [Project reference] come through? Here it is again: [Quote link].

Is there anything you’d like me to explain before you decide?

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.

SMS alternative: Hi [First name], it’s [Your name] at [Company]. Did your roofing quote come through? Happy to answer questions. Reply STOP to opt out.
Next: If no reply, review again around day 5. If they reply, pause the sequence and answer them.


2 SCOPE QUESTIONS
Suggested review: About 5 days after the quote was sent
Subject: Any questions about the roofing scope?

Hi [First name],

Would it help to talk through what’s included in your quote for [Project reference]? I can explain the proposed materials and scope so you can compare your options clearly.

What would be useful to go over?

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.

SMS alternative: Hi [First name], [Your name] at [Company]. Any questions about the materials or work in your roofing quote? Reply STOP to opt out.
Next: If no reply, review around day 10. Only describe materials and options actually offered.


3 TIMING CHECK
Suggested review: About 10 days after the quote was sent
Subject: Has your roofing timeline changed?

Hi [First name],

Are you still considering the roofing work for [Project reference], or has your timing changed? Either is fine. Let me know what suits you and I’ll update my notes.

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.

SMS alternative: Hi [First name], [Your name] at [Company]. Are you still considering the roofing work, or has your timing changed? Reply STOP to opt out.
Next: Agree a revisit date if they need time. Set Hold and record that date. Do not invent a deadline or a last available slot.


4 CLOSE THE ROUTINE LOOP
Suggested review: About 14 days after the quote was sent
Subject: Closing the loop on your roofing quote

Hi [First name],

I’ll leave the quote for [Project reference] with you and stop the routine follow-ups for now. If you’d like to revisit it, reply here and we can confirm the scope, price and availability at that time.

Thanks for considering [Company].

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.

SMS alternative: Hi [First name], [Your name] at [Company]. I’ll stop the quote follow-ups for now. Get in touch if you’d like to revisit it. Reply STOP to opt out.
Next: Set Stop and note “Sequence complete, no response”. Do not mark Lost unless the customer has actually declined.


NEW INQUIRY BONUS
Before a quote exists. Stop on reply or booked inspection. Emergency inquiries need your separate urgent-response process.


Business hours acknowledgment
Subject: Your roofing inquiry
Hi [First name],

Thanks for contacting [Company]. I’m [Your name]. What’s the best time to speak about the roofing work you need? You can also reach me on [Phone].

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.
SMS alternative: Hi [First name], it’s [Your name] at [Company]. Thanks for your roofing inquiry. When is a good time to speak? Reply STOP to opt out.


After hours acknowledgment
Subject: We received your roofing inquiry
Hi [First name],

Thanks for contacting [Company]. Our office hours are [Business hours and timezone]. We’ll review your inquiry when the office is next staffed. What’s the best time and number to reach you?

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.
SMS alternative: Thanks for contacting [Company], [First name]. Our office hours are [Business hours and timezone]. We’ll review your inquiry when next staffed. Reply STOP to opt out.


One unanswered inquiry check
Subject: Still need help with your roofing project?
Hi [First name],

Are you still looking for help with your roofing project? If so, let me know a good time to talk. If your plans have changed, no problem.

[Your name] | [Company] | [Phone]
[Business postal address]
To stop marketing emails from us, reply “unsubscribe”.
SMS alternative: Hi [First name], [Your name] at [Company]. Still looking for help with your roof? Let me know a good time to talk. Reply STOP to opt out.