# https://suprsend.com/ llms-full.txt
## Multi-Channel Notifications
[](https://www.suprsend.com/#)
# The Notification System your product deserves
Developer & Product teams use SuprSend’s centralized platform, APIs, and components to quickly build & easily manage multi-channel notifications – all while ensuring exceptional notification experience.
[Start for free](https://app.suprsend.com/en/signup/) [Get a Demo](https://calendly.com/suprsend)

Trusted Infrastructure Layer behind Hundreds of Platforms

## Notifications need more than send( )
Business Requirements, Customizations, Management & Scale make notifications a full-blown infra project

## That's why we built SuprSend
Get a production-ready system to send high-quality notifications to your users. Don’t re-invent the wheel.

## Leverage unified APIs to ship notifications in minutes
No more stitching together multiple channels in your code. Integrate once and start sending alerts across channels effortlessly.
[Read Documentation ->](https://docs.suprsend.com/docs/quick-start-guide)

[Transactional](https://www.suprsend.com/#w-tabs-0-data-w-pane-0) [Bulk](https://www.suprsend.com/#w-tabs-0-data-w-pane-1) [Objects](https://www.suprsend.com/#w-tabs-0-data-w-pane-2) [Broadcast](https://www.suprsend.com/#w-tabs-0-data-w-pane-3)
[Inline](https://www.suprsend.com/#w-tabs-1-data-w-pane-0) [Event-based](https://www.suprsend.com/#w-tabs-1-data-w-pane-1)
```mypython hljs mypython
from suprsend import Suprsend
from suprsend import Event
from suprsend import WorkflowTriggerRequest
supr_client = Suprsend("_workspace_key_", "_workspace_secret_")
# Prepare workflow payload
w1 = WorkflowTriggerRequest(
body = {
"workflow": "_workflow_slug_",
"recipients": [\
{\
"distinct_id": "0gxxx9f14-xxxx-23c5-1902-xxxcb6912ab09",\
"$email": ["stephen@example.com"],\
"$sms": ["+12135555444"],\
"name": "Stephen",\
"$preferred_language": "en",\
"$timezone": "America/New_York"\
}\
],
"data": {
"first_name": "Stephen",
"invoice_amount": "US$5,000",
"invoice_id":"Invoice-1234"
}
},
tenant_id = "suprsend",
idempotency_key = "43egt4128-eddc-425a-89fb-55dggad9f3e1b"
)
# Trigger workflow
response = supr_client.workflows.trigger(w1)
print(response)
```
```mypython hljs mypython
from suprsend import Suprsend
from suprsend import Event
distinct_id = "0gxxx9f14-xxxx-23c5-1902-xxxcb6912ab09"
event_name = "Invoice Raised"
properties = {
"invoice_amount": "US$5,000",
"invoice_id": "Invoice-1234"
}
event = Event(distinct_id=distinct_id, event_name=event_name, properties=properties)
# Track event
response = supr_client.track_event(event)
print(response)
```
```mypython hljs mypython
from suprsend import Suprsend
from suprsend import Event
from suprsend import WorkflowTriggerRequest
supr_client = Suprsend("_workspace_key_", "_workspace_secret_")
# Workflow: 1
w1 = WorkflowTriggerRequest(
body = {
"workflow": "_workflow_slug_",
"recipients": [{"distinct_id": "UUID1"}],
"data": {
"invoice_amount": "US$2,400",
"invoice_id": "Invoice-1"
},
}
)
# Workflow: 2
w2 = WorkflowTriggerRequest(
body = {
"workflow": "_workflow_slug_",
"recipients": [{"distinct_id": "UUID2"}],
"data": {
"invoice_amount": "US$5,800",
"invoice_id": "Invoice-2"
},
}
)
bulk_ins = supr_client.workflows.bulk_trigger_instance()
bulk_ins.append(w1, w2)
# Trigger workflow
response = bulk_ins.trigger()
print(response)
```
```mypython hljs mypython
from suprsend import Suprsend
from suprsend import Event
from suprsend import WorkflowTriggerRequest
supr_client = Suprsend("_workspace_key_", "_workspace_secret_")
# Prepare workflow payload
w1 = WorkflowTriggerRequest(
body = {
"workflow": "_workflow_slug_",
"recipients": [\
{\
"object_type": "departments",\
"id": "supply_chain"\
}\
],
"data": {
"type": "Inventory Low",
"name": "Product Name"
}
},
tenant_id = "suprsend",
idempotency_key = "43egt4128-eddc-425a-89fb-55dggad9f3e1b"
)
# Trigger workflow
response = supr_client.workflows.trigger(w1)
print(response)
```
```mypython hljs mypython
from suprsend import Suprsend, SuprsendAPIException, SubscriberListBroadcast
supr_client = Suprsend(
"_api_key_",
"_api_secret_",
)
broadcast_body = {
"list_id": "subscribers_nvidia",
"template": "price-change-alert",
"notification_category": "transactional",
"data": {
"new_price": "US$110",
"percentage_change": "+8%"
},
}
inst = SubscriberListBroadcast(body=broadcast_body)
response = supr_client.subscriber_lists.broadcast(inst)
print(response)
```

## Create high-impact notifications with powerful functions

### Batching / Digest
Aggregate multiple messages into a single notification to avoid overwhelming users.

### Wait Until
Trigger a sequence of notifications or helpful reminders based on user actions or inactions.

### Timezone Awareness
Deliver notifications timed to users' local timezones for optimal engagement.

### Branching
Fine-tune personalization in notifications using dynamic conditions.

### Multi-tenancy
Customize notifications and create per-tenant feeds to deliver value to your business customers.

### Smart Channel Routing
Intelligently route notifications across channels and prevent bombarding.
[Explore More Functions ->](https://app.suprsend.com/en/signup/)


## Deploy inbox your users actually engage with
A fully customizable in-app notification center with socket-based infrastructure. Go live in under 30 minutes & engage users within your application.

### Drop-in React Components
Customize it to match your brand style

### Headless
Build your own UI with headless API

### Feature Packed
Build an interactive feed with tabs, filters, read/ unread status & more

### Sync
Messages synced across devices and browsers
SDKs available in all major languages
[\\
\\
React.js](https://docs.suprsend.com/docs/inbox-react) [\\
\\
Angular](https://docs.suprsend.com/docs/inbox-angular) [\\
\\
Vue.js](https://docs.suprsend.com/docs/embeddable-inbox#integrate-using-npm-module) [\\
\\
Next.js](https://docs.suprsend.com/docs/inbox-react) [\\
\\
React Native](https://docs.suprsend.com/docs/inbox-react-native) [\\
\\
Android](https://docs.suprsend.com/docs/android-sdk) [\\
\\
iOS](https://docs.suprsend.com/docs/ios-sdk) [\\
\\
Flutter](https://docs.suprsend.com/docs/inbox-flutter)
[Try Inbox in Playground](https://inbox-playground.suprsend.com/) [Know More](https://www.suprsend.com/products/app-inbox)
Notifications
[Mark all as read](https://www.suprsend.com/#)
[All\\
\\
1](https://www.suprsend.com/#w-tabs-2-data-w-pane-0) [Mentions](https://www.suprsend.com/#w-tabs-2-data-w-pane-1) [Replies](https://www.suprsend.com/#w-tabs-2-data-w-pane-2)

Jessica Miller added you to the project "Q2 Marketing Plan"
GROWTH
2m


James Carter mentioned you in a comment on Website Redesign
DESIGN
"Can you review the latest updates before our call tomorrow?"
30m


David Roberts is requesting access to a document: "Budget Report 2025"
ACCESS
[Accept](https://www.suprsend.com/products/app-inbox) [Decline](https://www.suprsend.com/products/app-inbox)
1h


Morgan Thompson updated the proposal: "Enterprise Subscription Model"
UPDATES
3h


Sarah Wilson mentioned you in a comment on "Product Roadmap 2025"
"@Emily Please review the timeline and share your feedback on it."
PRODUCT
3h


Kim Wexler replied to a comment in "Marketing Strategy 2025"
"Great point, Emily! Let's finalize the plan by tomorrow."
MARKETING
5h


William Brown replied to your comment in "Client Proposal Discussion"
"That makes sense. Should we run a test campaign first?"
SALES
1d


Ashley Martinez replied to your comment in "Sprint Planning"
"Yes, we can move Task #42 to next week."
SPRINT PLAN
2d


James Carter mentioned you in a comment on Website Redesign
"@Emily Can you please review the latest updates before our call tomorrow?"
DESIGN
30m


Sarah Wilson mentioned you in a comment on "Product Roadmap 2025"
"@Emily Please review the timeline and share your feedback on it."
PRODUCT
3h


Kim Wexler replied to a comment in "Marketing Strategy 2025"
"Great point, Emily! Let's finalize the plan by tomorrow."
MARKETING
5h


William Brown replied to your comment in "Client Proposal Discussion"
"That makes sense. Should we run a test campaign first?"
SALES
1d


Ashley Martinez replied to your comment in "Sprint Planning"
"Yes, we can move Task #42 to next week."
SPRINT PLAN
1h

Notifications

Mark all as read
Today

Emily Carter has been assigned to you
Individual • 2 minutes ago


Brightwave Solutions has been assigned to you
Organisation • 30 minutes ago


Michael Lee has a new event status: Requires Review
KYC Database Check • 45 minutes ago
Risk
Watchlist
+3


Ownership report for NexaCorp Ltd is now available
Report • 3 hours ago
[View](https://www.suprsend.com/products/app-inbox) [Download](https://www.suprsend.com/products/app-inbox)

Yesterday

8 entities have a new event status
Approved • 1 day ago

Notifications
[Mark all as read](https://www.suprsend.com/#)
Latest

Trade Executed
TRADE CONFIRMATION
Summit Capital has completed the trade: 10,500 shares of Westwood Corp at $72.50 per share on Apex Exchange.
2m

New Bid Submitted
BID SUBMITTED
Bid placed for 12,000 shares of Redwood Industries at $85.75 per share. Awaiting counteroffer.
30m

Trade Delayed
TRADE ISSUE
Your trade for 11,250 shares of Crestwood Holdings at $59.80 per share is experiencing delays. Check status.
1h
Older

Trade Confirmed
TRADE CONFIRMATION
Horizon Securities has confirmed the trade execution for 9,750 shares of Brookline Energy at $68.20 per share.
1d

Meeting Scheduled
EVENT REMINDER
Quarterly Trade Review meeting is scheduled for April 12, 2025, at 2 PM EST.
3d
Slide 2 of 3.




1
2
3

## Give users control with Preference Center
Put notification preferences in your users' hands without the engineering overhead. Let them choose how, when, and where they receive updates.

### Flexible APIs & components
Quickly add preference center with flexible APIs and UI components

### Granular settings
Allow granular preference settings for category, channels & frequency

### Per-tenant preferences
Enable per-tenant preferences for complex customer organizations

### Hosted Preference Page
Effortlessly add an unsubscription link in your message templates
[Get Started](https://app.suprsend.com/en/signup/) [Know More](https://www.suprsend.com/products/preferences)
Category Name

Project Updates
On Comment
Checkbox 5
Checkbox 5
Checkbox 5
Checkbox 5
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
On Archive
Checkbox 5
Checkbox 5
Checkbox 5
Checkbox 5
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Oops! Something went wrong while submitting the form.
Project Due
Checkbox 5
Checkbox 5
Checkbox 5
Checkbox 5
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Oops! Something went wrong while submitting the form.
Tasks
Task Assigned
Checkbox 5
Checkbox 5
Checkbox 5
Checkbox 5
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Oops! Something went wrong while submitting the form.
Task Due
Checkbox 5
Checkbox 5
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Task Status Updated
Checkbox 5
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Checkbox 5
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Oops! Something went wrong while submitting the form.
Channel Preferences
All
Required

Email
Radio
Radio
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Inbox
Radio
Radio
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Oops! Something went wrong while submitting the form.

Slack
Radio
Radio
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Whatsapp
Radio
Radio
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Manage Notifications
Choose the message you'd like everyone on team to receive while they work.
Checkbox 5
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Project Started
Notify users assigned to a project via email and platform notifications when the project is initiated.
Checkbox 5
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Oops! Something went wrong while submitting the form.
Project Completed
Notify users assigned to a project via email and platform notifications when the project is completed.
Checkbox 5
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Oops! Something went wrong while submitting the form.
Project Archived
Notify users assigned to a project via email and platform notifications when the project is archived.
Checkbox 5
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Oops! Something went wrong while submitting the form.
Task Started
Notify users assigned to a task via email and platform notifications when the task in any project is initiated.
Checkbox 5
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Task Reassigned
Notify users who get reassigned to a task in any project via email and platform notifications.
Checkbox 5
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Task Status Updated
Notify users when a task's status in any project gets updated via email and platform notifications.
Slide 2 of 2.
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1
2

## Templates,Reimagined— built-in WYSIWYG, versioning & internationalization
[Email](https://www.suprsend.com/#w-tabs-3-data-w-pane-0) [In-app Inbox](https://www.suprsend.com/#w-tabs-3-data-w-pane-1) [Push](https://www.suprsend.com/#w-tabs-3-data-w-pane-2) [Slack](https://www.suprsend.com/#w-tabs-3-data-w-pane-3)
Draft
Draft
Alyssa Smith
edited 9 mins ago
Final V2
Live
John Mathias
edited 3 days ago
[English (en)](https://www.suprsend.com/#w-tabs-4-data-w-pane-0) [German (de)](https://www.suprsend.com/#w-tabs-4-data-w-pane-1) [French (fr)](https://www.suprsend.com/#w-tabs-4-data-w-pane-2)






V1 Testing
Alyssa Smith
edited 9 mins ago
Draft
Draft
Alyssa Smith
edited 9 mins ago
Final V2
Live
John Mathias
edited 3 days ago
[English (en)](https://www.suprsend.com/#w-tabs-5-data-w-pane-0) [German (de)](https://www.suprsend.com/#w-tabs-5-data-w-pane-1) [French (fr)](https://www.suprsend.com/#w-tabs-5-data-w-pane-2)






V1 Testing
Alyssa Smith
edited 9 mins ago
Draft
Draft
Alyssa Smith
edited 9 mins ago
Final V2
Live
John Mathias
edited 3 days ago
[English (en)](https://www.suprsend.com/#w-tabs-6-data-w-pane-0) [German (de)](https://www.suprsend.com/#w-tabs-6-data-w-pane-1) [French (fr)](https://www.suprsend.com/#w-tabs-6-data-w-pane-2)






V1 Testing
Alyssa Smith
edited 9 mins ago
Draft
Draft
Alyssa Smith
edited 9 mins ago
Final V2
Live
John Mathias
edited 3 days ago
[English (en)](https://www.suprsend.com/#w-tabs-7-data-w-pane-0) [German (de)](https://www.suprsend.com/#w-tabs-7-data-w-pane-1) [French (fr)](https://www.suprsend.com/#w-tabs-7-data-w-pane-2)






V1 Testing
Alyssa Smith
edited 9 mins ago


## Developer-First by Design
[Read Documentation ->](https://docs.suprsend.com/docs/getting-started)
### Observability
SuprSend is designed to provide developers with unmatched observability into notifications. With real-time, step-by-step logs, debugging issues becomes faster and more efficient.


### Version Control
Changes are version controlled and isolated between staging and production environments.

### Automated Deployments
Supports CLI-driven testing and release management in CI/CD workflows.
### Sync Notifications Data
Sync real-time data to your warehouse via webhooks or S3. Centralize and streamline your data for deeper insights.


### Native Integrations with your Stack
SuprSend plugs seamlessly into your existing tools, so you can enhance notifications without overhead.

### Reliability
SuprSend ensures reliable delivery with built-in workflow state management, fallbacks, retries, and routing.

## Infrastructure you can rely on
### Enterprise-grade security

### Engineered for scale


### With Governance & Controls

## From “We’ll Build It” to “Glad We Didn’t” 💙
"SuprSend transformed how we handle notifications. Our product team can now manage workflowswithout engineering help. This has accelerated our deployment cycles and made scaling much easier."

Nick Markman
VP Product, Evocalize
"SuprSend isa truly unified multi-channel platform that stood out among all the tools we evaluated. The integration was seamless, and the testing and logging are top-notch."

Jonas Boonen
Head of Product, CrazyGames
"The fact that developers just need to call one API and then build notification logic, templates, and configure channels on SuprSend, instead of in code, was much needed abstraction for the mess notifications created in code."

"SuprSend simplified our notification system with the right abstractions anda unified layer across email, in-app, and Slack. Great product, great team—highly recommend."

Rohit Sharma
Director of Engineering, FrankieOne
"We found SuprSend when we needed a notification system that can handle serious complexity \- and it delivered on every level. The platform handles our complex notification needs with surprising simplicity."

Ravi Yenduri
CTO, Sabanto
"Thinking that your whole notification system can be integrated and go live in 48 hours is insane. But SuprSend did just that."

"SuprSend replaced our complex, code-heavy setup with a simple, intuitive solution. We were live fast, and no longer dealt with the hassle of building or maintaining notifications ourselves."

Madhulika Mukherjee
Co-Founder & CTO, Delightree
"SuprSend built the platform I would've had to build myself. It freed up our engineers and gave non-tech teams the agility to move fast—saving us countless hours. A game-changer for scaling communication."

James Wu
Co-founder & CTO, Centauri AI
"The developer documentation provided was clear and comprehensive, making the integration process smooth for our technical team.
The SuprSend team was extremely supportive throughout the setup process."

"Super easy implementation and worked on first attempt when deploying to staging."

"SuprSend has leveled up our customer notifications—while saving dev hours and cutting maintenance overhead."

Swaminathan N
Product Lead, Freightify
"Support for multi-tenancy is a god send!"

"Their in-app notification center was one of the best in the market."

"SuprSend's in-app inbox, preferences, & workflow engine allow us to effortlessly trigger customer-first notifications. It's now a critical part of our core infrastructure."

Manish Gautam
Senior Product Manager, Esko
"We could’ve spent months building notifications, but SuprSend had us live fast. It’s flexible, scalable, and saves serious engineering effort—a huge win for our team."

Dinesh Singh
Co-founder & CTO, Topmate
"Integrating SuprSend into our infrastructure has been a smart move that’s paid off. Capabilities like batching, multi-tenancy and user preferences are available as our needs evolve."

"Everything you need to build customer-first notifications is provided out-of-the-box. We are able to improve notification experiences with ease.

"Suprsend has been a game-changer for managing notifications. We used to juggle different platforms for email, Slack, etc.
Now everything is under one roof, making it much easier to create, schedule, and track notifications.
Would recommend to other businesses? Absolutely!"

"Most promising and leading notification platform."

## Ready to transform your notifications?
Join thousands of product & engineering teams using SuprSend to build & ship better notifications faster.
[Get Started for Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
PLATFORM
[Workflows](https://www.suprsend.com/products/workflows) [Templates](https://www.suprsend.com/products/templates) [Preferences](https://www.suprsend.com/products/preferences) [Observability](https://www.suprsend.com/products/logs) [Analytics](https://www.suprsend.com/products/analytics) [Preferences](https://www.suprsend.com/products/preferences) [In-app Inbox](https://www.suprsend.com/products/app-inbox) [Multi-tenant](https://www.suprsend.com/products/branding) [Integrations](https://www.suprsend.com/integration-with-providers)
CHANNELS
[Email](https://docs.suprsend.com/docs/email) [SMS](https://docs.suprsend.com/docs/sms-template) [Mobile Push](https://docs.suprsend.com/docs/push-notification) [Web Push](https://docs.suprsend.com/docs/web-push) [Whatsapp](https://docs.suprsend.com/docs/whatsapp) [In-app Inbox & Toasts](https://docs.suprsend.com/docs/in-app-inbox-template) [Slack](https://docs.suprsend.com/docs/slack-template) [MS Teams](https://docs.suprsend.com/docs/ms-teams-template)
USECASES
[Transactional](https://www.suprsend.com/use-cases/transactional) [Collaboration](https://www.suprsend.com/use-cases/collaboration-and-action) [Batching/Digest](https://www.suprsend.com/use-cases/batching-digest) [Scheduled Alerts](https://www.suprsend.com/use-cases/scheduled-notifications) [Multi-tenant](https://www.suprsend.com/use-cases/multi-tenant) [Newsletters](https://www.suprsend.com/use-cases/announcement-newsletter)
DEVELOPERS
[Documentation](https://docs.suprsend.com/docs) [Changelogs](https://docs.suprsend.com/changelog) [SDKs](https://docs.suprsend.com/docs/python-sdk) [Github](https://github.com/suprsend) [API Status](https://status.suprsend.com/)
RESOURCES
[\\
Join our Community](https://join.slack.com/t/suprsendcommunity/shared_invite/zt-1bs6rbxr8-zI6SyJQd2b~XMpM9uaT1Bw) [Blog](https://www.suprsend.com/blog) [Customer Stories](https://www.suprsend.com/customers) [Support](https://www.suprsend.com/support) [SMTP Error Codes](https://www.suprsend.com/smtp-errors) [Email Providers Comparisons](https://www.suprsend.com/email-provider-comparison) [SMS Providers Comparisons](https://www.suprsend.com/sms-provider-comparison) [SMS Providers Alternatives](https://www.suprsend.com/sms-providers-alternatives)
COMPANY
[Pricing](https://www.suprsend.com/pricing) [Terms](https://www.suprsend.com/terms) [Privacy](https://www.suprsend.com/privacy) [Security](https://trust.suprsend.com/) [Sub-processors](https://www.suprsend.com/subprocessors) [DPA](https://www.suprsend.com/data-processing-addendum) [Contact Us](https://www.suprsend.com/contact-us) [SuprSend for Startups](https://www.suprsend.com/suprsend-for-startups)
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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Personalization
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These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
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These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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## Privacy Policy Overview
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[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Privacy Policy
Effective Date: 15 August, 2022
Last Updated on: 27 December, 2024
This privacy policy (“ **Policy**”) explains how SuprStack, Inc. or any of its affiliates or subsidiaries (“ **We**”, “ **Us**”, “ **Our**”) Processes Personal Data collected from natural persons (“ **You**”) as specified in clause 2 below, as a Controller.
## 1\. DEFINITIONS
Capitalised terms not specifically defined herein shall have the meaning ascribed thereto in the Terms.
1.1 **“Controller”** means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.
1.2 **“Customer**” means the natural or legal person that has subscribed to SuperSend by agreeing to the Terms.
1.3 **“Personal Data”** means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1.4 **Process/Processing”** means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
1.5 **“SuprSend”** means Our proprietary platform for API-led automation process for outreach across email, LinkedIn, Twitter, and other messaging channels, including individually and collectively API, Software, and any Documentation and any updates, modifications, or improvements thereto.
1.6 “ **Terms**” shall mean the Terms of Service available at https://www.suprsend.com/terms.
## 2. HOW WE COLLECT, USE, AND SHARE YOUR PERSONAL DATA
2.1 PERSONAL DATA THAT YOU PROVIDE US
**When You are a(n)**
**What Personal Data We Collect**
**How We use Your Personal Data**
**Whom We share Your Personal Data with**
Your contact information, such as Your full name, address, email address, phone number, and any other required sign-up information.
In case you register using any third-party sign-on services, such information available on those third-party platforms that you have made public.
Creation of a User account, verification of a User’s identity and help a User log into SuprSend.
To communicate with a User regarding existing products and services availed by the Customer including notifications of any alerts or updates.
To send a User information about Our other products or services, events, webinars or programs which may be of interest to such User.
Third party partners who assist Us in onboarding You.
a) Individual who is provided with login credentials to sign in to SuprSend on behalf of the Customer.
b) Individual who registers for SuprSend through third-party sign-on services.
Individual who provides certain information to SuprSend, while a) filling out a survey about their user experience or feedback, b) contacting Us or speaking to Our sales representatives
Information You have provided as part of it.
• To improve SuprSend
• To send information about Our products, services, and any other marketing messages which may be of Your interest.
Third parties who assist Us in providing these services.
Individual who requests a demo.
Your contact information, such as Your first and last name, email, and phone number.
• To give You the demo and
• To inform, promote, and market SuprSend to You.
• To give You the demo and
• To inform, promote, and market SuprSend to You.
Individual who requests customer support services.
Your contact information such as Your name, email, phone number
To respond to Your comments and questions and provide customer service.
Third parties who assist Us in providing these services.
Individual who applies for an employment opportunity with Us
Your contact information, such as full name, email address, mobile number, phone number; details of Your education and previous employment and any other information You volunteer, including during any interview or Your interactions with Us and contained in the resume that You submit to Us.
To evaluate the position that You have applied for or that We may consider You at the time that You submitted Your resume or at a later date.
• Third parties whose products We use in maintaining a record of and evaluating You for the position applied.
• With external recruiters and organisations like those that do employee background checks on Our behalf.
**2.2 PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU**
**When You are a(n)**
**What Personal Data We Collect**
**How We use Your Personal Data**
**Whom We share Your Personal Data with**
Website visitor
• Your usage of Our Websites or emails (such as Internet Protocol (IP) addresses browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks or other identifiers
• As described in clause 8.
• For market analysis, and market research
• To protect the Our data from threats, violations, and breaches if any.
• To inform, promote and offer SuprSend to You.
Third party partnerswho provide Us withservices in connectionwith such processing.
Individual who is a User
• Your device type, and the operating system version.
• Your usage of SuprSend, like types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities, some of which may qualify as Personal Data.
• To evaluate, develop and improve SuprSend
• For market analysis, product analysis and market research.
• To provide support in connection with Your queries
Third party partners who assist Us in analysis.
Individual whose information (a) third party sources share with Us without breach of any confidentiality clause and in accordance with applicable law; or (b) is available on public platforms
Your contact information, such as Your full name, email address, phone number, designation and business name. We may combine this information with anyPersonal Data provided by You.
• To give You the demo and
• To inform, promote, and market SuprSend to You.
• To give You the demo and
• To inform, promote, and market SuprSend to You.
Individual who requests customer support services.
Your contact information such as Your name, email, phone number
To respond to Your comments and questions and provide customer service.
Third parties who assist Us in providing these services.
Individual who applies for an employment opportunity with Us
Your contact information, such as full name, email address, mobile number, phone number; details of Your education and previous employment and any other information You volunteer, including during any interview or Your interactions with Us and contained in the resume that You submit to Us.
To evaluate the position that You have applied for or that We may consider You at the time that You submitted Your resume or at a later date.
• Third parties whose products We use in maintaining a record of and evaluating You for the position applied.
• With external recruiters and organisations like those that do employee background checks on Our behalf.
2.3 If You provide Us with any Personal Data relating to other individuals, You represent that You have the authority to do so, and where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Policy. If You believe that Your Personal Data has been provided to Us improperly, please contact Us by using the information in clause 11 below.
2.4 In addition to the details provided in the table above, We may also share Your Personal Data with an entity to which we divest all or a portion of Our business, or otherwise in connection with a merger, consolidation, change in control, reorganisation or liquidation of all or a portion of Our business.Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of Our activities.Professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in.
## **3\. LEGAL BASIS FOR PROCESSING (EEA REGION)**
3.1 If You are a data subject from the European Economic Area, Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which We collect it.
3.2 We will normally collect Personal Data from You only where it is needed to perform a contract with You, where the Processing is in Our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms, or where We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We Process Personal Data with reliance on Your consent, You may withdraw Your consent at any time.
3.3 If You have questions or need further information concerning the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided under clause 11.
## **4\. INTERNATIONAL TRANSFER**
4.1 We mainly Process Personal Data in the United States and/or India. We will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.
4.2 If You are a resident of the European Economic Area and when Your Personal Data is Processed outside EEA, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask You for Your prior consent to such international data transfers.
## **5\. SECURITY OF PERSONAL DATA**
We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us using the contact details provided under clause 11.
## **6\. RETENTION OF PERSONAL DATA**
6.1 We retain Personal Data collected where an ongoing legitimate business requires retention of such Personal Data.
6.2 In the absence of a need to retain Personal Data under clause 6.1 above, We will either delete it or aggregate it, or, if this is not possible then We will securely store Your Personal Data and isolate it from any further processing until deletion is possible.
## **7\. YOUR RIGHTS**
You are entitled to the following rights:
7.1 You can request Us for access and correction of Your Personal Data.
7.2 If We have collected and processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We have conducted prior to Your withdrawal, nor will it affect Processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.
7.3 You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority as specified by the applicable data protection laws.
7.4 You have the right to opt-out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “Manage Preferences” link in the marketing e-mails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.
7.5 If You are a resident of the EEA, UK, or Switzerland, You are also entitled to the following rights:
7.5.1 You can request Us for deletion and erasure of Your Personal Data.
7.5.2 You can object to the Processing of Your Personal Data, ask Us to restrict Processing of Your Personal Data or request portability of Your Personal Data.
7.6 If You seek to exercise Your rights under this clause, please contact Us at the details provided in clause 11. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.
## **8\. COOKIE POLICY**
8.1 Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Us. When You visit the Website(s), We may collect Personal Data automatically from You through cookies or similar technology. We also set cookies to collect information that is used either in aggregate form to help Us understand how Our Website(s) is being used or how effective Our marketing campaigns are, to help customise the Website(s) for You or to make advertising messages more relevant to You.
**8.2 Essential Cookies:** We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing Your browser settings, but this may affect how the Website(s) functions.
**8.3 Analytics, Customisation and Advertising Cookies:** We set these cookies to help Us improve Our Website(s) by collecting and reporting information on how You use it. The cookies collect information in a way that does not directly identify anyone.
8.4 When You visit the Website(s), a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
## **9\. PRIVACY OF CHILDREN**
We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided Us with Personal Data, they should write to Us at the email address provided in clause 11.
## **10\. NOTICE TO SUBSCRIBERS AND OTHER EXCLUSIONS**
10.1 SuprSend is intended for use by enterprises. Except for the Personal Data collected from You for the purposes mentioned under clause 2, this Policy is not applicable to Our Processing of any Personal Data transmitted by the Customer. We may receive Subscriber’s Personal Data as a part of the Service Data for which We will only act as a Processor and such Processing will be governed by the Terms. In such a case, the Subscriber’s data privacy questions and requests should be submitted to the Customer in its capacity as a Controller. We are not responsible for Customers’ privacy or security practices which may be different from this notice. Customers of SuprSend are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of SuprSend by the Customer or the Users.
10.2 When You log on to SuprSend using the online sign-on services, the social network platform may provide Us with access to certain information that You have provided them, The collection, use, and disclosure of Your Personal Data by these social networks shall be governed by the policies of such social networks and We shall have no liability or responsibility over their actions.
10.3 Our Website(s) contain links to other Websites. Our Policy applies only to Our Website(s), so if You click on a link to another Website, You should read their privacy policy. We encourage You to review the privacy statements of any such other Websites to understand their Personal Data practices.
## **11\. CONTACT INFORMATION**
11.1 You may contact Us if You have any enquiries or feedback on Our data protection policies and procedures, or if You wish to make any request, in the following manner:
Kind Attention: SUPRSTACK INC
Email Address: support\[at\]suprsend\[dot\]com
## **12\. DATA PROTECTION REPRESENTATIVES (UK & EU)**
In accordance with GDPR requirements, we have appointed representatives in the UK and EU for data protection matters. If you are located in Europe, you may contact our representatives directly regarding any inquiries related to your personal data or data protection rights.
**UK Representative**
**Name**: Rickert Services Ltd UK
**Email**: art-27-rep-suprstack@rickert-services.uk
**Address**: SuprStack, Inc. PO Box 1487 Peterborough, PE1 9XX, United Kingdom
**EU Representative**
**Name**: Rickert Rechtsanwaltsgesellschaft mbH
**Email**: art-27-rep-suprstack@rickert.law
**Address**: SuprStack, Inc. Colmantstraße 15, 53115 Bonn, Germany
## **13\. CHANGES TO THE POLICY**
Please come back and check for any updates to this Policy. If there are any material changes to this Policy We shall notify You or shall post a notice of the update on Our Website.
## Know more
[Terms of Service](https://www.suprsend.com/terms) [Data Subprocessors](https://www.suprsend.com/subprocessors) [Data Processing Addendum](https://www.suprsend.com/data-processing-addendum)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/privacy#) [Allow all cookies](https://www.suprsend.com/privacy#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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## SuprSend Support Center
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# SuprSend Support Center
## Advice and answers from the SuprSend Team

## Getting Started
## Follow our step by step guide on how to setup a notification infrastructure
[**Introduction to SuprSend** \\
\\
Learn more ->](https://docs.suprsend.com/docs/getting-started) [**Understanding Workspaces** \\
\\
Learn more ->](https://docs.suprsend.com/docs/workspace) [**Documentation** \\
\\
Read Docs ->](https://docs.suprsend.com/docs) [**Understanding templates** \\
\\
Read Docs ->](https://docs.suprsend.com/docs/templates) [**Understanding Workflows** \\
\\
Read more ->](https://docs.suprsend.com/docs/workflows) [**SDK** \\
\\
Learn more ->](https://docs.suprsend.com/docs/python-sdk)

## Integrations
## Checkout all the integrations SuprSend supports
[**Channel Integrations** \\
\\
Learn more ->](https://www.suprsend.com/integration-with-providers) [**Data Source Connectors** \\
\\
Read Docs ->](https://docs.suprsend.com/docs/connectors)

## Community
## Ask questions, leave feedback, and learn from other users in the SuprSend community
[**Slack community** \\
\\
Join Community ->](https://suprsendcommunity.slack.com/join/shared_invite/zt-1bs6rbxr8-zI6SyJQd2b~XMpM9uaT1Bw#/shared-invite/email)

## Technical Support
## Get real time support on your queries related to SuprSend integration
[**On Slack** \\
\\
Join Community ->](https://suprsendcommunity.slack.com/join/shared_invite/zt-1bs6rbxr8-zI6SyJQd2b~XMpM9uaT1Bw#/shared-invite/email) [**Live chat** \\
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Sign In->](https://www.suprsend.com/support#) [**Via email** \\
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Send Email ->](https://www.suprsend.com/support#)

## Blog
## We publish resources to supercharge your notification development and to keep you posted on latest updates on SuprSend
[**Latest Blogs** \\
\\
Read Blogs ->](https://www.suprsend.com/support#)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/support#) [Allow all cookies](https://www.suprsend.com/support#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/support#)
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## SuprSend Pricing Plans
[](https://www.suprsend.com/)
# Find the right plan for your needs
Simple plans based on features & usage. No setup fees. No upfront credit card.
[Monthly](https://www.suprsend.com/pricing#w-tabs-0-data-w-pane-0) [Annual\\
\\
\\
\\
Save ~10%](https://www.suprsend.com/pricing#w-tabs-0-data-w-pane-1)
## Free
Perfect for solo developers or simple apps with minimal notification needs.
$0/month
No Credit Card required
[Get started](https://app.suprsend.com/en/signup/)
10k Notifications/mo
Switch to Essentials for additional notifications
Includes:
Unlimited Channels
In-app notification feed (with SuprSend branding)
Branching & Conditions
Lists & Broadcasts
Unlimited Team Members
Premium Features
Unlock all features for 30 days trial, after which account downgrades to Starter Plan
## Essentials
Built for scaling startups with cross-channel workflows and easy data modeling.
$110/month
\*Save $120/yr on annual plan
[Get started](https://app.suprsend.com/en/signup/)
50k Notifications/mo
$2 per 1,000 additional notifications
Everything in Free, plus:
In-app notification feed (SuprSend branding removed)
Translation (i18n)
Send in Recipient's timezone
## Business
POPULAR
Designed for businesses needing advanced workflows, preferences and sophisticated data modeling.
$275/month
\*Save $300/yr on annual plan
[Get started](https://app.suprsend.com/en/signup/)
50k Notifications/mo
$5 per 1,000 additional notifications
Everything in Growth, plus:
Batching & Digest
User Preferences
Data Modeling: Objects
Sync notification logs to Segment or data warehouse
## Enterprise
Engineered for large teams managing high notification volumes with enterprise-grade solutions.
Custom
Let's chat!
[Contact us](https://calendly.com/suprsend)
Flexible pricing with volume discounts
Option for user based pricing
Everything in Business, plus:
Data Modeling: Multi-tenant
Audit Trail
Role Based Access Control
SAML 2.0 SSO
Enterprise Support
Enterprise SLAs
HIPAA / BAA
Dedicated Infrastructure
Multi-region data center
Self-hosted deployment
Bring Your Own Cloud
BETA

## Bring Your Own Cloud
BETA
Are strict data residency and compliance requirements preventing you from using SaaS solutions? With our Bring Your Own Cloud deployment model, you can enjoy the benefits of SuprSend Cloud within your own Virtual Private Cloud (VPC).
[Contact us](https://calendly.com/suprsend)
## Free
Perfect for solo developers or simple apps with minimal notification needs.
$0/month
No Credit Card required
[Get started](https://app.suprsend.com/en/signup/)
10k Notifications/mo
Switch to Essentials for additional notifications
Includes:
Unlimited Channels
In-app notification feed (with SuprSend branding)
Branching & Conditions
Lists & Broadcasts
Unlimited Team Members
Premium Features
Unlock all features for 30 days trial, after which account transitions to Free Plan
## Essentials
Built for scaling startups with cross-channel workflows and easy data modeling.
$100/month
Billed annually at $1,200
[Get started](https://app.suprsend.com/en/signup/)
50k Notifications/mo
$2 per 1,000 additional notifications
Everything in Free, plus:
In-app notification feed (SuprSend branding removed)
Translation (i18n)
Send in Recipient's timezone
## Business
POPULAR
Designed for businesses needing advanced workflows, preferences and sophisticated data modeling.
$250/month
Billed annually at $3,000
[Get started](https://app.suprsend.com/en/signup/)
50k Notifications/mo
$5 per 1,000 additional notifications
Everything in Essentials, plus:
Batching & Digest
User Preferences
Data Modeling: Objects
Sync notification logs to Segment or data warehouse
## Enterprise
Engineered for large teams managing high notification volumes with enterprise-grade solutions.
Custom
Let's chat!
[Contact us](https://calendly.com/suprsend)
Flexible pricing with volume discounts
Option for user based pricing
Everything in Business, plus:
Data Modeling: Multi-tenant
Audit Trail
Role Based Access Control
SAML 2.0 SSO
Enterprise Support
Enterprise SLAs
HIPAA / BAA
Dedicated Infrastructure
Multi-region data center
Self-hosted deployment
Bring Your Own Cloud
BETA

## Bring Your Own Cloud
BETA
Are strict data residency and compliance requirements preventing you from using SaaS solutions? With our Bring Your Own Cloud deployment model, you can enjoy the benefits of SuprSend Cloud within your own Virtual Private Cloud (VPC).
[Contact us](https://calendly.com/suprsend)
Trusted by companies worldwide





















## Compare Plans & Features
Starter Plan
[Get started](https://www.suprsend.com/pricing#)
Free
[Get started](https://app.suprsend.com/en/signup/)
Essentials
[Get started](https://app.suprsend.com/en/signup/)
Business
[Get started](https://app.suprsend.com/en/signup/)
Enterprise
[Contact us](https://calendly.com/suprsend)
Notifications/mo
10,000
50,000
50,000
Custom
Additional notifications
Switch to Essentials
$0.002
$0.005
Custom pricing
CHANNELS
Email
SMS
Whatsapp
Mobile Push
Web Push
Slack
MS Teams
In-app
Post data on Webhook
WORKFLOW NODES
Multiple Step Workflows
Smart Channel Routing
Branching
Conditions
Batching
—
—
Digest
—
—
Recipient's Timezone
—
Best time to send (coming soon)
—
Send in Work hours
—
—
Throttling
—
Fetch from API
—
Webhook
—
Provider Fallback
—
End-to-end testing
Workflow trigger via events (from Segment)
Workflow management via API & CLI (coming soon)
Version Control in Workflows
TEMPLATES
WYSIWYG editors
Internationalization (i18n) Support
—
Test Templates
GUI template editors
Multi-lingual Templates
—
Multi-tenant Templates (coming soon)
—
—
\+ Add-on
Template management via API & CLI (coming soon)
Version Control in Templates
PREFERENCES
Channel Preferences
—
—
Categories & Sub-category preferences
—
—
Ready UI for Preference Center
—
—
Hosted Preference Page
—
—
DATA MODELING
Users
Lists
Objects (Non-user Recipient)
—
—
Multi-tenant
—
—
\+ Add-on
LIST SYNC METHODS
List sync via API
List sync via third party (CDP, Mixpanel, Amplitude)
List sync via database
List sync via CSV upload
Dynamic Lists on SuprSend
—
\+ Add-on
\+ Add-on
BROADCASTS
Broadcast to List via API
Broadcast to List from UI dashboard
PER-TENANT CUSTOMIZATIONS
(Available with Multi-Tenant Add-on)
Per-tenant feed
—
—
Per-tenant templates
—
—
Per-tenant branding
—
—
Per-tenant preferences
—
—
Per-tenant provider routing
—
—
IN-APP NOTIFICATION FEED
In-app components
Embeddable inbox
Headless inbox
Feed Filtering
Toasts
Modify Sent Notifications (coming soon)
SuprSend Branding
Removed
Removed
Removed
LOGS
Log retention
30 days
90 days
90 days
Custom
Step-by-step Workflow Logs
Broadcast Logs
Channel engagement data tracking
User level logs
Template analytics
Inbound Webhooks for status & replies
Logs sync to data warehouse (coming soon)
—
Logs sync to CDP (coming soon)
—
Logs sync to Monitoring Tools (coming soon)
—
ACCOUNT
Multiple Environments
Multiple Projects(coming soon)
—
Team Members
Unlimited
Unlimited
Unlimited
Unlimited
SECURITY
Audit Trail
—
—
—
Role Based Access Control
—
—
—
2FA
Google SSO
Github SSO
SSO with SAML
—
—
—
Data Encryption
COMPLIANCE
SOC2 Type II Report
—
GDPR
HIPAA - BAA
—
—
—
SUPPORT
Slack Community Support
Chat Support
Email Support
—
Shared Slack Channel Support
—
—
—
Phone Support
—
—
—
Customer Success Manager
—
—
—
Support SLA
—
—
—
Migration Support
—
—
—
Professional Services
—
—
—
INFRASTRUCTURE
Uptime
99.9%
99.9%
99.9%
Custom
Custom Data Center Region
—
—
—
Dedicated Infrastructure on SuprSend Cloud
—
—
—
Self-Hosted Infrastructure (Public Could / Data-center)
—
—
—
Bring Your Own Cloud (Beta)
—
—
—
## Work with a trusted Industry Leader
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Support
## Frequently Asked Questions
We're here to help with any questions you have about plans, pricing, and supported features.
What is a notification?
A notification is defined as a message triggered to a single user or object on any downstream channel (eg. Email, Push, In-app, SMS, Slack, Webhook, etc).
What qualifies as a notification for billing purposes?
• If a workflow triggers notifications to one user on multiple channels (e.g., Email, SMS, and In-app), each channel counts as a separate notification.
• If a workflow triggers a call to a webhook endpoint, it counts as a separate notification.
• If a workflow triggers notifications to multiple users in bulk request, each user’s notification is counted separately.
• Notifications that are failed by SuprSend due to reasons like user opt-out or inactive channels, etc, they are **not** counted towards billing.
• If a notification is successfully triggered by SuprSend but is failed by the downstream provider, it will be counted towards billing.
• In case of batching / digest where multiple requests are batched or grouped into one notification (e.g., a digest email), it counts as **one notification** for billing.
• If a notification is triggered to an object which has it own channel (e.g., object feed), it is treated like a user channel and counts as one notification. Additionally, if the object has subscribers and notifications are sent to them, those are also counted separately.
Do you offer any other billing models other than Notifications triggered count?
Yes, we do offer MTU model (unique users who are triggered a notification in any given month) alongside notifications triggered count. [Contact us](https://calendly.com/suprsend) to let us know your billing requirements and we will prepare a custom plan.
Is SuprSend billing based only on the notifications triggered, regardless of the number of requests sent to SuprSend?
Yes, we do not charge based on number of requests you make to SuprSend to trigger your designed notification workflows. However, to ensure smooth system performance, we have a generous fair limit on the number of requests allowed.
If we detect an unusually high volume of requests, which is typically caused by a bug or misconfiguration on your end, we will reach out to address the issue and ensure uninterrupted service.
What happens if I exceed the free plan limit without a billing method set up?
We do not stop processing and sending your notification requests. We will alert and contact you if your account goes over the free plan limit, and you can either upgrade your account or we can discuss custom pricing requirements.
Is there a free trial of the paid plans?
Yes, we provide a Sandbox for one month, where you can access all the features of the paid plans. Post one month, you can upgrade to one of the paid plans, or continue building on Free plan.
Do you offer any discounts for startups and non-profits?
We support the success of startups by offering exclusive discounts through our **SuprSend for Startups** program. If your startup meets the criteria, you can access special pricing and resources to help you scale. Learn more about how to qualify [here](https://www.suprsend.com/suprsend-for-startups).
How does the billing cycle work?
For Monthly Plan, your billing starts on the day you subscribe to a paid plan. You’ll be charged immediately for the first month, and the subscription will renew on the same day each month. Any usage-based or overage charges will be calculated at the end of the month and added to your next month’s bill. For instance, if you upgrade on 7th of a given month, you will be immediately charged for that month, and the next charge will be on 7th of the following month.
Annual Plans are billed upfront for the entire year on the day of subscription. This option typically comes with cost savings compared to monthly billing. Any overages or usage exceeding plan limits are calculated monthly and billed at the end of each month, unless stated otherwise. [Contact us](https://calendly.com/suprsend) to know more.
Do you offer volume discounts?
Yes, we do offer discounts at high volume and annual commitments, [contact us](https://calendly.com/suprsend) for the custom plan.
Do I still have to pay for third-party providers such as Twilio or Mailjet while using SuprSend?
Yes, SuprSend is a central orchestration layer integrated with your preferred providers. You will need to bring your own provider accounts, such as Twilio, Sendgrid or Mailjet, and pay the providers directly for their consumption.
For which channels will I need downstream messaging providers?
For SMS and Email, you will need downstream messaging providers. For Whatsapp, you can choose between a provider or directly with Whatsapp Cloud API. For Mobile Push, Web Push, Slack, Teams and In-app Inbox, we offer direct integrations with the channels and you do not require any intermediary provider.
Does SuprSend sign BAAs for HIPAA-compliant customers?
Yes, SuprSend is HIPAA compliant and we sign BAA for customers on Enterprise plan. [Contact us](https://calendly.com/suprsend) for more details.
Do you offer any Service Level Agreements (SLAs)?
Yes, we do offer SLAs in our Enterprise plan. [Contact us](https://calendly.com/suprsend) for more details.
Do you offer an annual contract and billing option?
Yes, SuprSend provides annual contracts with invoicing options for Enterprise plan. Opting for annual billing streamlines your payment process and offers savings compared to monthly plan. For larger teams and enterprises, we also offer customized contracts to meet your specific requirements. [Reach out to us](https://calendly.com/suprsend) to learn more about customized enterprise agreements and flexible invoicing solutions.
## Experience the future of notifications with SuprSend
[Book a Demo](https://calendly.com/suprsend) [Get SuprSend for free](https://app.suprsend.com/en/signup/)
PLATFORM
[Workflows](https://www.suprsend.com/products/workflows) [Templates](https://www.suprsend.com/products/templates) [Preferences](https://www.suprsend.com/products/preferences) [Observability](https://www.suprsend.com/products/logs) [Analytics](https://www.suprsend.com/products/analytics) [Preferences](https://www.suprsend.com/products/preferences) [In-app Inbox](https://www.suprsend.com/products/app-inbox) [Multi-tenant](https://www.suprsend.com/products/branding) [Integrations](https://www.suprsend.com/integration-with-providers)
CHANNELS
[Email](https://docs.suprsend.com/docs/email) [SMS](https://docs.suprsend.com/docs/sms-template) [Mobile Push](https://docs.suprsend.com/docs/push-notification) [Web Push](https://docs.suprsend.com/docs/web-push) [Whatsapp](https://docs.suprsend.com/docs/whatsapp) [In-app Inbox & Toasts](https://docs.suprsend.com/docs/in-app-inbox-template) [Slack](https://docs.suprsend.com/docs/slack-template) [MS Teams](https://docs.suprsend.com/docs/ms-teams-template)
USECASES
[Transactional](https://www.suprsend.com/use-cases/transactional) [Collaboration](https://www.suprsend.com/use-cases/collaboration-and-action) [Batching/Digest](https://www.suprsend.com/use-cases/batching-digest) [Scheduled Alerts](https://www.suprsend.com/use-cases/scheduled-notifications) [Multi-tenant](https://www.suprsend.com/use-cases/multi-tenant) [Newsletters](https://www.suprsend.com/use-cases/announcement-newsletter)
DEVELOPERS
[Documentation](https://docs.suprsend.com/docs) [Changelogs](https://docs.suprsend.com/changelog) [SDKs](https://docs.suprsend.com/docs/python-sdk) [Github](https://github.com/suprsend) [API Status](https://status.suprsend.com/)
RESOURCES
[\\
Join our Community](https://join.slack.com/t/suprsendcommunity/shared_invite/zt-1bs6rbxr8-zI6SyJQd2b~XMpM9uaT1Bw) [Blog](https://www.suprsend.com/blog) [Customer Stories](https://www.suprsend.com/customers) [Support](https://www.suprsend.com/support) [SMTP Error Codes](https://www.suprsend.com/smtp-errors) [Email Providers Comparisons](https://www.suprsend.com/email-provider-comparison) [SMS Providers Comparisons](https://www.suprsend.com/sms-provider-comparison) [SMS Providers Alternatives](https://www.suprsend.com/sms-providers-alternatives)
COMPANY
[Pricing](https://www.suprsend.com/pricing) [Terms](https://www.suprsend.com/terms) [Privacy](https://www.suprsend.com/privacy) [Security](https://trust.suprsend.com/) [Sub-processors](https://www.suprsend.com/subprocessors) [DPA](https://www.suprsend.com/data-processing-addendum) [Contact Us](https://www.suprsend.com/contact-us) [SuprSend for Startups](https://www.suprsend.com/suprsend-for-startups)
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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Manage Consent Preferences by Category
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These items are required to enable basic website functionality.
Marketing
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These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
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These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
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These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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## Customer Success Stories
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
CUSTOMER SUCCESS STORIES
# Revolutionizing the way businesses communicate
## Discover how businesses like yours use SuprSend to drive growth and deliver a meaningful notification experience to their users
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
[](https://www.g2.com/products/suprsend/reviews)[](https://www.g2.com/products/suprsend/reviews)[](https://www.g2.com/products/suprsend/reviews)[](https://www.g2.com/products/suprsend/reviews)
[](https://www.suprsend.com/customers#case-study-list)
[](https://www.g2.com/products/suprsend/reviews)[](https://www.g2.com/products/suprsend/reviews)[](https://www.g2.com/products/suprsend/reviews)[](https://www.g2.com/products/suprsend/reviews)
## We help companies build faster and better notification experience
90%
reduction in operational overhead
40%
uptick in notification engagement
30%
savings in notification cost for paid channels
5 mins
Average time to go live for any message
## Success Stories:Examples of SuprSend in Action
[](https://www.suprsend.com/customers/how-freightify-helped-freight-forwarders-achieve-a-30-boost-in-quote-win-ratio-using-suprsend)
“ Build v/s Buy was a strong factor we evaluated before shipping with SuprSend. Definitely, the user experience and cost factor came better here… It saved more than 600+ hours of our developers' time along with our future development & maintenance costs.”

Swami N.
Chief Product Officer@ Freightify
[Read Story ➝](https://www.suprsend.com/customers/how-freightify-helped-freight-forwarders-achieve-a-30-boost-in-quote-win-ratio-using-suprsend)
[](https://www.suprsend.com/customers/how-topmate-introduced-a-multi-channel-notification-system-for-customers-to-schedule-engagement-campaigns-within-the-platform)
_“Engineering bandwidth was a major concern. Building the entire notification infrastructure from scratch would have taken massive efforts and diverted resources from our core product development. We needed a solution that offered flexibility, scalability, and faster iteration.”_

Dinesh Singh
Co- Founder and CTO@ Topmate
[Read Story ➝](https://www.suprsend.com/customers/how-topmate-introduced-a-multi-channel-notification-system-for-customers-to-schedule-engagement-campaigns-within-the-platform)
## Stories that inspire our work
[](https://www.suprsend.com/customers/how-freightify-helped-freight-forwarders-achieve-a-30-boost-in-quote-win-ratio-using-suprsend)[Read Case Study ➝](https://www.suprsend.com/customers/how-freightify-helped-freight-forwarders-achieve-a-30-boost-in-quote-win-ratio-using-suprsend)
[](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox)[Read Case Study ➝](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox)
[](https://www.suprsend.com/customers/accelerating-customer-onboarding-how-suprsend-cut-eshipzs-customer-onboarding-time-by-3-weeks)[Read Case Study ➝](https://www.suprsend.com/customers/accelerating-customer-onboarding-how-suprsend-cut-eshipzs-customer-onboarding-time-by-3-weeks)
[](https://www.suprsend.com/customers/how-investmint-increased-their-customer-retention-rates-by-30-using-suprsends-real-time-broadcast-capability)[Read Case Study ➝](https://www.suprsend.com/customers/how-investmint-increased-their-customer-retention-rates-by-30-using-suprsends-real-time-broadcast-capability)
[](https://www.suprsend.com/customers/how-delightree-increased-engagement-rates-across-franchise-owners-and-frontline-workers-by-2x-using-suprsend)[Read Case Study ➝](https://www.suprsend.com/customers/how-delightree-increased-engagement-rates-across-franchise-owners-and-frontline-workers-by-2x-using-suprsend)
[](https://www.suprsend.com/customers/how-artwork-flow-increased-their-product-usage-through-well-designed-collaboration-notifications)[Read Case Study ➝](https://www.suprsend.com/customers/how-artwork-flow-increased-their-product-usage-through-well-designed-collaboration-notifications)
[](https://www.suprsend.com/customers/how-solar-informatics-accelerated-its-time-to-live-for-notifications-by-75-with-suprsends-multi-tenant-architecture)[Read Case Study ➝](https://www.suprsend.com/customers/how-solar-informatics-accelerated-its-time-to-live-for-notifications-by-75-with-suprsends-multi-tenant-architecture)
[](https://www.suprsend.com/customers/how-topmate-introduced-a-multi-channel-notification-system-for-customers-to-schedule-engagement-campaigns-within-the-platform)[Read Case Study ➝](https://www.suprsend.com/customers/how-topmate-introduced-a-multi-channel-notification-system-for-customers-to-schedule-engagement-campaigns-within-the-platform)
[](https://www.suprsend.com/customers/how-teachmint-boosted-user-engagement-by-2x-with-multi-channel-notifications)[Read Case Study ➝](https://www.suprsend.com/customers/how-teachmint-boosted-user-engagement-by-2x-with-multi-channel-notifications)
[](https://www.suprsend.com/customers/how-sabanto-saved-3-months-of-their-development-time-for-notifications-using-suprsend)[Read Case Study ➝](https://www.suprsend.com/customers/how-sabanto-saved-3-months-of-their-development-time-for-notifications-using-suprsend)
OUR CUSTOMERS
## Join 100+ companies who trust SuprSend to build a deeper notification layer











[Book a demo](https://calendly.com/nikita-suprsend/)
# We are all on the same team

### Smooth Onboarding
Whether you are a large enterprise or a business just starting up, our team ensures that you get the right onboarding support and a tailored solution that fits your business

### 24/7 Customer Support
We understand notifications are critical and our team is there to support, when you need it

### Continuous Consultation
Apart from onboarding, our team conducts strategic business consultation to help you succeed with the right product implementation
# Don’t take our word for it.


SuprSend saved us so much time and effort in setting up our notifications. Big fan of logs and template designer, which we use every single day. Must integrate stack!
.png)

**Mayank Shekhar**
Co-founder & CTO


We had built a notification service in-house, but it was demanding too many hours from our engineering team. So we made the switch to SuprSend - it was a simple integration, documentation is neat, and the product solves our usecases well. I will 100% recommend them!
.png)

**Surya Harsha**
Co-founder & CTO


“With SuprSend, we were able to set up a full-fledged, scalable, customizable notification engine within a day. I strongly recommend it to every CTO out there.”
.png)

**Dinesh Singh**
Co-founder & CTO
## See Why Teams Are Raving About Us

4.9/5
★★★★★
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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## Notification Infrastructure Resources
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Resources for teams building notifications
Designing and implementing a reliable notification infrastructure for your product's success.
[\\
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Product\\
\\
**What is an Activity Feed - Meaning, Benefits, Examples & more** \\
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Activity feed is commonly used by social media platforms or collaboration products to display real-time or periodic stream of updates related to all user actions within an application or project. \\
\\
December 19, 2024](https://www.suprsend.com/post/activity-feed)
[\\
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Product\\
\\
**What is an Activity Feed - Meaning, Benefits, Examples & more** \\
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Activity feed is commonly used by social media platforms or collaboration products to display real-time or periodic stream of updates related to all user actions within an application or project. \\
\\
December 19, 2024](https://www.suprsend.com/post/activity-feed)
[\\
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Product\\
\\
**What is an Activity Feed - Meaning, Benefits, Examples & more** \\
\\
Activity feed is commonly used by social media platforms or collaboration products to display real-time or periodic stream of updates related to all user actions within an application or project. \\
\\
December 19, 2024](https://www.suprsend.com/post/activity-feed)
[All](https://www.suprsend.com/blog#w-tabs-0-data-w-pane-0) [Engineering](https://www.suprsend.com/blog#w-tabs-0-data-w-pane-1) [Email management](https://www.suprsend.com/blog#w-tabs-0-data-w-pane-2) [Outlook on Notifications](https://www.suprsend.com/blog#w-tabs-0-data-w-pane-3) [Notification Compliances](https://www.suprsend.com/blog#w-tabs-0-data-w-pane-4) [Slack](https://www.suprsend.com/blog#w-tabs-0-data-w-pane-5)
[\\
Product\\
**What is an Activity Feed - Meaning, Benefits, Examples & more** \\
\\
Activity feed is commonly used by social media platforms or collaboration products to display real-time or periodic stream of updates related to all user actions within an application or project. \\
\\
December 19, 2024](https://www.suprsend.com/post/activity-feed)
[\\
Product Updates\\
**Newsletter February 2025** \\
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February Product Updates - Inbox 2.0, Workflow Step-by-Step Analytics, Broadcast executions step-by-step logs, Smarter controls in batch, delay and trigger and more.\\
\\
February 19, 2025](https://www.suprsend.com/post/newsletter-february-2025)
[\\
Notification Service Alternatives\\
**Top 7 Courier Alternatives & Competitors in 2024** \\
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Meet SuprSend: 2024's top Courier alternative for reliable notifications. Compare features & benefits. See why businesses choose SuprSend over Courier.\\
\\
February 1, 2024](https://www.suprsend.com/post/courier-competitors-and-alternatives)
[\\
Notification Service Alternatives\\
**Top 7 Novu Alternatives & Competitors in 2024** \\
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Meet SuprSend: 2024's top Novu alternative for reliable notifications. Compare features & benefits. See why businesses choose SuprSend over Novu.\\
\\
February 1, 2024](https://www.suprsend.com/post/novu-competitors-and-alternatives)
[\\
Notification Service Alternatives\\
**Top 11 Braze Alternatives & Competitors in 2025** \\
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Upgrade your notification infrastructure with SuprSend, the leading Braze alternative. Boost your notification capabilities with our API-first approach, multi-channel support, powerful visual editors, and cross-channel analytics. #1 Braze Alternative.\\
\\
February 1, 2024](https://www.suprsend.com/post/braze-competitors-and-alternatives)
[\\
Inapp Inbox Notifications\\
**How To Implement In-App Inbox Notification Center In Your Angular Application?** \\
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Empower your Angular applications with SuprSend's In-App Inbox. Use SuprSend's Angular In-App Inbox SDK ngx-suprsend-inbox to implement a powerful in-app notification service for your application. \\
\\
November 25, 2023](https://www.suprsend.com/post/how-to-implement-in-app-notifications-to-your-angular-app)
[\\
SMS\\
**Understanding and Managing Alert Fatigue** \\
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Alert fatigue happens when users are overwhelmed by frequent or irrelevant notifications, leading to desensitization, reduced responsiveness, or outright disengagement.\\
\\
December 12, 2024](https://www.suprsend.com/post/alert-fatigue)
[\\
Product Updates\\
**Newsletter November 2024** \\
\\
November Product Updates - Objects, Audit Logs, New Workflow nodes, APIs for better user management and asset deletion, Subscriber Page Revamp and sample workflow library.\\
\\
December 11, 2024](https://www.suprsend.com/post/newsletter-november-2024)
[\\
Inapp Inbox Notifications\\
**How to Streamline In-Product Communication with SuprSend’s In-App Notification Center?** \\
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Elevate product communication with SuprSend's In-App Inbox notification center. Unify notifications, empower users, and redefine communication for a seamless, interactive experience. Get your mobile and web inbox notification feed now. \\
\\
November 25, 2023](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center)
[.png)\\
Product Implementation Guides\\
**How to Batch Notifications for your Social Media/ Collaborative Application?** \\
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Learn how to batch multiple notifications in one to streamline user-communication similar to products like Instagram, LinkedIn, Google Workspace, MS Teams and more. \\
\\
June 23, 2024](https://www.suprsend.com/post/how-to-batch-notifications-for-your-social-media-collaborative-application)
[\\
Outlook on Notifications\\
**Comparing Notification Infrastructure & Marketing Automation Tools: A Guide to Choose the Right Platform for Your Product** \\
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Discover the insights into why notification infrastructure platforms are gaining traction among product managers and engineering teams\\
\\
April 1, 2024](https://www.suprsend.com/post/comparing-notification-infrastructure-marketing-automation-tools-a-guide-to-choose-the-right-platform-for-your-product)
[\\
Engineering\\
**How Redis Solved Our Challenges with Dynamic Task Scheduling and Concurrent Execution? \[Developer's Guide\]** \\
\\
How Redis Solved Our Challenges with Dynamic Task Scheduling & Concurrent Execution?\\
\\
March 18, 2024](https://www.suprsend.com/post/how-redis-solved-our-challenges-with-dynamic-task-scheduling-and-concurrent-execution-developers-guide)
[\\
Email management\\
**New Email Policies That Might Break Your Product Communication from 1st February 2024 - From Gmail** \\
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New email policies from Gmail which would effect all products from 1st February 2024 for bulk email senders. Setup SPF, DKIM and DMARC authentication, use Google postmaster tool for spam detection. \\
\\
January 24, 2024](https://www.suprsend.com/post/new-email-policies-that-might-break-your-product-communication-from-1st-february-2024---from-gmail)
[.png)\\
Product\\
**What is Inapp Inbox and Why every New-Age Product should have one?** \\
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Explore the concept of an in-app Inbox, discover the advantages of incorporating a robust notification center into your product, explore various types of in-app experiences and their applications, and learn the art of designing an Inbox in under an hour.\\
\\
January 11, 2024](https://www.suprsend.com/post/what-is-inapp-inbox-and-why-every-new-age-product-should-have-one)
[\\
Engineering\\
**Build vs Buy For Notification Service - Deciding Notification Infrastructure Development for In-House Teams** \\
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Check out build vs buy for notification system based on cost-benefit frameworks and time-to-live. Decide where you should build your notification infrastructure in-house or buy from third party notification servive providers like SuprSend. \\
\\
November 16, 2023](https://www.suprsend.com/post/build-vs-buy-for-notification-service-deciding-notification-infrastructure-development-for-in-house-teams)
[\\
Outlook on Notifications\\
**A complete guide on Notification Service for Modern Applications in 2024** \\
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Discover essential components for developing a robust notification infrastructure, enabling effective user engagement and business growth.\\
\\
September 7, 2023](https://www.suprsend.com/post/a-complete-guide-on-notification-service-for-modern-applications-in-2023)
[.png)\\
Product Implementation Guides\\
**How LinkedIn Smartly Routes their Unseen Notifications from In-app Inbox to your Email?** \\
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LinkedIn’s Air Traffic Controller (ATC) system intelligently manages notifications, routing unseen alerts from the in-app inbox to email based on inactivity, priority, and user preferences, ensuring seamless engagement.\\
\\
July 1, 2024](https://www.suprsend.com/post/how-linkedin-smartly-route-their-unseen-notifications-from-in-app-inbox-to-your-email)
[.png)\\
Inapp Inbox Notifications\\
**In-App Notification VS Push Notifications - Which Notification Channel is Better For Product Communication in 2024?** \\
\\
Learn about the difference between push notifications and in-app inbox notifications based on parameters such as appearance process, subscription and Un-subscription, compatibility, user interaction, storage, use-cases and more. Analyse your user engagement for push vs inapp messages. \\
\\
November 23, 2023](https://www.suprsend.com/post/in-app-notification-vs-push-notifications-which-notification-channel-is-better-for-product-communication-in-2024)
[\\
Engineering\\
**Announcing our SOC 2 Type 2 Compliance Certification @SuprSend** \\
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At SuprSend, we have consistently prioritized the security of our customers' data, and today, we are thrilled to announce a significant achievement in this ongoing commitment – the attainment of SOC 2 Type 2 certification.\\
\\
November 20, 2023](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend)
[\\
Product Implementation Guides\\
**Dynamically Syncing In-app Notification Center Theme with Application's Current Theme State** \\
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Enhance user experience with dynamic theme customization in dashboards. Learn how SuprSend's pre-built Inbox component adapts seamlessly to both light and dark modes.\\
\\
July 14, 2024](https://www.suprsend.com/post/dynamically-syncing-in-app-notification-center-theme-with-applications-current-theme-state)
[\\
Product Implementation Guides\\
**How Can SaaS Tools Enhance User Engagement with Notifications Channel Routing (with LinkedIn's example)?** \\
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Learn how LinkedIn and SaaS tools use advanced channel routing to optimize notifications, enhancing user engagement while minimizing notification fatigue.\\
\\
July 13, 2024](https://www.suprsend.com/post/how-can-saas-tools-enhance-user-engagement-with-notifications-channel-routing-with-linkedins-example)
[\\
Engineering\\
**Building a Batch Notification System with MongoDB, Django, Celery, and SendGrid for Developers** \\
\\
Discover how to design and implement a robust batched notification system using MongoDB, Django, Celery, and SendGrid. Learn key strategies for handling race conditions, ensuring single execution, managing retries, and implementing advanced features like item counting and user-specific batch windows.\\
\\
July 9, 2024](https://www.suprsend.com/post/building-a-batch-notification-system-with-mongodb-django-celery-and-sendgrid-for-developers)
[\\
Email management\\
**IMAP vs POP3 vs SMTP - Choosing the Right Email Protocol Ultimate Guide** \\
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Explore the pivotal roles of IMAP vs POP3 bs SMTP in modern email protocol communication. Delve into their unique usages, commonalities, and distinctions for developers and CTOs.\\
\\
October 19, 2023](https://www.suprsend.com/post/imap-vs-pop3-vs-smtp-choosing-the-right-email-protocol-ultimate-guide)
[\\
Inapp Inbox Notifications\\
**Implementing App Inbox in Next.js Application as a Developer** \\
\\
Learn how to integrate SuprSend’s app inbox in Next.js, optimize performance with dynamic imports, and enhance user engagement with real-time notifications.\\
\\
August 1, 2024](https://www.suprsend.com/post/implementing-app-inbox-in-next-js-application-as-a-developer)
[\\
Product\\
**Choosing The Right Message Queue Technology For Your Notification System** \\
\\
Choose the ideal message queue technology to power your notifications and ensure efficient communication with our step-by-step guide.\\
\\
September 2, 2023](https://www.suprsend.com/post/choosing-the-right-message-queue-technology-for-your-notification-system)
[\\
Product\\
**The Ultimate Guide to Perfecting Notification Preferences: Putting your users in Control** \\
\\
Learn why notification preferences are important and how you can build the best notification experience for your users within an hour.\\
\\
August 31, 2023](https://www.suprsend.com/post/the-ultimate-guide-to-perfecting-notification-preferences-putting-your-users-in-control)
[\\
Inapp Inbox Notifications\\
**5 Mobile Inbox Transactional Use-Cases That Businesses Are Using To Improve Customer Engagement** \\
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Experience seamless app engagement with App Inbox – instant updates, enhanced user interaction, and simplified transactions for mobile and web apps.\\
\\
November 5, 2023](https://www.suprsend.com/post/5-mobile-inbox-transactional-use-cases-that-businesses-are-using-to-improve-customer-engagement)
[\\
Engineering\\
**Choosing the Best Database Cluster for Your Notification System for High Performance, Scalability and Reliability** \\
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Unlock the Full Potential of Your Notification System with Strategic Database Cluster Choices. Enhance Performance, Scalability, and Security.\\
\\
September 18, 2023](https://www.suprsend.com/post/choosing-the-best-database-cluster-for-your-notification-system-for-high-performance-scalability-and-reliability)
[\\
Engineering\\
**Kafka vs SQS Comparison (2024) - Which Is Better Message Broker For My Notification System?** \\
\\
Kafka vs SQS Comparison (2024): Which Is Better Message Broker For My Notification System?\\
\\
September 13, 2023](https://www.suprsend.com/post/kafka-vs-sqs-comparison-2023-which-is-better-message-broker-for-my-notification-system)
[.webp)\\
Engineering\\
**2 Notification Delivery Optimization Techniques for Improved Deliverability - Caching and Precomputing Methods** \\
\\
Boost Notification Speed and Reliability with Caching and Precomputing Techniques. Optimize User Experience Today!\\
\\
September 17, 2023](https://www.suprsend.com/post/2-notification-delivery-optimization-techniques-for-improved-deliverability-caching-and-precomputing-methods)
[\\
Engineering\\
**AWS Kinesis vs SQS Comparison (2023): Which Is Better Message Broker For My Notification System?** \\
\\
Optimize notification delivery with Amazon Kinesis vs SQS. Learn the pros and cons to make the right choice and discover the best fit for your message broker needs.\\
\\
September 17, 2023](https://www.suprsend.com/post/aws-kinesis-vs-sqs-comparison-2023-which-is-better-message-broker-for-my-notification-system)
[\\
Tutorials\\
**How To Build a Real-Time Chat app with MERN Stack and SuprSend Javascript SDK?** \\
\\
Build powerful chat apps with real-time push notifications. Learn how to integrate SuprSend for seamless communication and enhanced user engagement.\\
\\
June 23, 2023](https://www.suprsend.com/post/how-to-build-a-real-time-chat-app-with-mern-stack-and-suprsend-javascript-sdk)
[\\
Slack\\
**How to set up Github Commit Messages on your Slack Workspace?** \\
\\
Discover a step-by-step guide on setting up GitHub commit messages on your Slack workspace. Streamline collaboration, stay informed, and boost productivity with our slack message templates.\\
\\
May 18, 2023](https://www.suprsend.com/post/how-to-set-up-github-commit-messages-on-your-slack-workspace)
[\\
Engineering\\
**MongoDB vs Elasticsearch Comparison (2024) - Which Is Better Database For My Notification System?** \\
\\
Choose the right database for your notification service: MongoDB vs Elasticsearch compared. Optimize message delivery today.\\
\\
September 18, 2023](https://www.suprsend.com/post/mongodb-vs-elasticsearch-comparison-2024-which-is-better-database-for-my-notification-system)
[\\
Engineering\\
**AWS Kinesis vs DynamoDB Comparison (2023): Which Is Better Message Queue For My Notification System?** \\
\\
Enhance notification efficiency: DynamoDB vs AWS Kinesis - Which message queue and database suits your needs? Explore the comparison here.\\
\\
September 17, 2023](https://www.suprsend.com/post/aws-kinesis-vs-dynamodb-comparison-2023-which-is-better-message-queue-for-my-notification-system)
[\\
Tutorials\\
**How to Create a Drag-and-Drop Kanban Board Using React, Node.js and Socket.io (& SuprSend Notifications)?** \\
\\
Learn how to create a Kanban board using React, Node.js, MongoDB, and Suprsend. Streamline project management and enhance collaboration.\\
\\
June 20, 2023](https://www.suprsend.com/post/how-to-create-a-drag-and-drop-kanban-board-in-6-steps-using-react-node-js-and-socket-io)
[\\
Engineering\\
**Redis vs Memcached Comparison (2023): Which Is Better In-Memory Data Store For My Notification System?** \\
\\
Boost notification service performance: Redis vs. Memcached. Choose the right in-memory data store caching solution for faster message delivery.\\
\\
September 18, 2023](https://www.suprsend.com/post/redis-vs-memcached-comparison-2023-which-is-better-in-memory-data-store-for-my-notification-system)
[\\
Engineering\\
**How to Send Transactional Email with AWS SES in Next.js with Code Example?** \\
\\
Learn how to send transactional emails using AWS SES in Next.js. Get a code example and step-by-step guide for seamless email integration in your Next.js applications.\\
\\
June 11, 2023](https://www.suprsend.com/post/how-to-implement-email-sending-in-next-js-with-aws-ses)
[\\
Slack\\
**Customising Transactional Notifications using Slack Block Kit and JSONNET (with Examples from JIRA)** \\
\\
Discover how to customise transactional notifications using slack block kit and JSONNET. Learn with hands on example of customising JIRA request notifications with dynamic contents.\\
\\
May 12, 2023](https://www.suprsend.com/post/customising-transactional-notifications-using-slack-block-kit-and-jsonnet-with-examples-from-jira)
[\\
Engineering\\
**Designing a Scalable Notification Service Architecture as Developers** \\
\\
Designing a scalable notification service architecture requires careful consideration of components, SaaS model, and cloud infrastructure. This guide covers best practices for building a robust, flexible, and cost-effective notification system.\\
\\
June 2, 2024](https://www.suprsend.com/post/designing-a-scalable-notification-service-architecture-as-developers)
[\\
Engineering\\
**Creating Amazon SNS Topics using AWS SDK in 10+ Languages Including Java, .NET, Python, and Go** \\
\\
Explore the SNS Topic component to visualize and represent SNS topics within your Amazon Web Services architecture. Discover\\
\\
June 2, 2024](https://www.suprsend.com/post/creating-amazon-sns-topics-using-aws-sdk-in-10-languages-including-java-net-python-and-go)
[\\
Engineering\\
**Serverless Notification Service with AWS Lambda and Amazon SNS** \\
\\
Discover how to build a serverless notification service using AWS Lambda and Amazon SNS, with a focus on scalability, reliability, and cost-effectiveness.\\
\\
June 2, 2024](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns)
[\\
Engineering\\
**Containerizing a Notification Service with Docker and Kubernetes** \\
\\
Learn how to containerize a notification service using Docker and Kubernetes, with a focus on scalability, reliability, and performance.\\
\\
June 2, 2024](https://www.suprsend.com/post/containerizing-a-notification-service-with-docker-and-kubernetes)
[\\
Engineering\\
**Monitoring a Notification Service with Angular and Prometheus** \\
\\
Discover how to monitor a notification service using Angular and Prometheus, with a focus on performance, scalability, and reliability.\\
\\
June 2, 2024](https://www.suprsend.com/post/monitoring-a-notification-service-with-angular-and-prometheus)
[\\
Engineering\\
**Optimizing a Notification Service with Ruby on Rails and Sidekiq** \\
\\
Discover how to optimize a notification service using Ruby on Rails and Sidekiq, with a focus on performance, scalability, and reliability.\\
\\
June 2, 2024](https://www.suprsend.com/post/optimizing-a-notification-service-with-ruby-on-rails-and-sidekiq)
[\\
Engineering\\
**Securing a Notification Service with PHP and JWT Authentication** \\
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Learn how to secure a notification service using PHP and JWT authentication, with a focus on security, reliability, and scalability.\\
\\
June 2, 2024](https://www.suprsend.com/post/securing-a-notification-service-with-php-and-jwt-authentication)
[\\
Engineering\\
**Scaling a Notification Service with Python and Redis** \\
\\
Discover how to scale a notification service using Python and Redis, with a focus on high-performance and scalability.\\
\\
June 2, 2024](https://www.suprsend.com/post/scaling-a-notification-service-with-python-and-redis)
[\\
Engineering\\
**Designing a Fault-Tolerant Notification Service with Java and Apache Kafka** \\
\\
Learn how to design a fault-tolerant notification service using Java and Apache Kafka, with a focus on reliability, scalability, and performance.\\
\\
June 2, 2024](https://www.suprsend.com/post/designing-a-fault-tolerant-notification-service-with-java-and-apache-kafka)
[\\
Engineering\\
**Implementing Webhooks Securely: A Technical Guide for Developers** \\
\\
Implementing webhooks requires careful consideration of technical aspects such as retries, security, scalability, and developer experience. This guide provides detailed best practices for building a robust and scalable webhook system.\\
\\
June 2, 2024](https://www.suprsend.com/post/implementing-webhooks-securely-a-technical-guide-for-developers)
[%20(2).png)\\
Inapp Inbox Notifications\\
**Real-time Notification Center in React - Step-by-step Build Process for Developers** \\
\\
Learn how to build a real-time notification center in React, covering WebSockets, service workers, push notifications, and state management.\\
\\
August 22, 2024](https://www.suprsend.com/post/real-time-notification-center-in-react)
[\\
Engineering\\
**Unified Programmatic Access to Slack, Email, SMS, WhatsApp, Webhook and Other Messaging Channels** \\
\\
Streamline communication with unified programmatic access to Slack, Email, SMS, WhatsApp, and more. Simplify integration and messaging with expert solutions.\\
\\
August 13, 2024](https://www.suprsend.com/post/unified-programmatic-access-to-slack-email-sms-whatsapp-webhook-and-other-messaging-channels)
[\\
Inapp Inbox Notifications\\
**What is App Inbox? Implement React/ Angular/ Flutter/ Vue/ Next.js app inbox** \\
\\
Discover the benefits of app inbox for developers. Enhance user engagement with SuprSend app inbox, delivering personalized, persistent in-app notifications.\\
\\
July 27, 2024](https://www.suprsend.com/post/what-is-app-inbox-implement-react-angular-flutter-vue-next-js-app-inbox)
[\\
Engineering\\
**Building a Real-Time Notification System for SaaS Applications with SuprSend** \\
\\
Discover how to implement a robust real-time notification system for SaaS applications using SuprSend. Explore technical strategies, advanced features, and integration examples for enhancing user engagement with seamless, personalized updates.\\
\\
July 9, 2024](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend)
[\\
SMS\\
**What are SMS Notifications and Implementing SMS Notification System for SAAS Business?** \\
\\
Learn the importance of SMS notification system for SAAS growth. Discover their key features, advantages, and best practices to enhance customer engagement and brand loyalty through effective mobile messaging strategies.\\
\\
July 7, 2024](https://www.suprsend.com/post/what-are-sms-notifications-and-implementing-sms-notification-system-for-saas-business)
[\\
SMS\\
**How to Build an Automated SMS Notification System with Twilio SMS API Example?** \\
\\
Explore how automated SMS notifications streamline communication. Our guide covers essential components such as messaging APIs, integration with customer data platforms, and effective automation workflows.\\
\\
July 7, 2024](https://www.suprsend.com/post/how-to-build-an-automated-sms-notification-system-with-twilio-sms-api-example)
[\\
SMS\\
**How Developers Use Twilio APIs and for What Uses Cases?** \\
\\
Discover the top 5 Twilio use cases to enhance your applications with messaging, voice, video, live streaming, and email APIs. Learn with detailed examples and technical insights.\\
\\
July 7, 2024](https://www.suprsend.com/post/how-developers-use-twilio-apis-and-for-what-uses-cases)
[\\
Inapp Inbox Notifications\\
**\#1 GetStream.io App Inbox Alternative & Competitor** \\
\\
GetStream's inapp inbox notification center lackluster? SuprSend's pre-built SDK offers a feature-rich alternative for developers, with real-time updates, rich notifications & more. The best getstream.io app inbox alternative.\\
\\
June 20, 2024](https://www.suprsend.com/post/1-getstream-io-app-inbox-alternative-competitor)
[\\
Push Notifications\\
**Top Push Notification Strategies You Should Follow In 2024 for Maximizing User Engagement** \\
\\
Discover top push notification strategies for 2024 to boost engagement and conversions. Learn how a push notification service can personalize, time, and optimize your messaging effectively. 4o\\
\\
June 19, 2024](https://www.suprsend.com/post/top-push-notification-strategies-you-should-follow-in-2024-for-maximizing-user-engagement)
[\\
Engineering\\
**Integrating a Notification Service with React and Socket.IO** \\
\\
Learn how to integrate a notification service with React and Socket.IO, with a focus on real-time updates and low-latency communication.\\
\\
June 2, 2024](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io)
[\\
Engineering\\
**Building a Real-Time Notification System with Golang and WebSockets** \\
\\
Discover how to build a real-time notification system using Golang and WebSockets, with a focus on low-latency communication and real-time updates\\
\\
June 2, 2024](https://www.suprsend.com/post/building-a-real-time-notification-system-with-golang-and-websockets)
[\\
Engineering\\
**Building a Scalable Notification Service with Node.js and RabbitMQ** \\
\\
Learn how to build a scalable notification service using Node.js and RabbitMQ, with a focus on reliability, performance, and scalability.\\
\\
June 2, 2024](https://www.suprsend.com/post/building-a-scalable-notification-service-with-node-js-and-rabbitmq)
[\\
Engineering\\
**Top 6 Webhook Provider for Developers** \\
\\
Explore the top 6 webhook providers, including SuprSend, for seamless real-time data integration in your applications.\\
\\
June 2, 2024](https://www.suprsend.com/post/top-6-webhook-provider-for-developers)
[\\
Engineering\\
**What is Webhook? Slack, Discord, Azure Webhook Examples** \\
\\
Learn the ins and outs of webhooks: discover what they are, their benefits, and how they compare to APIs. Plus, learn how to set up and test webhooks with Slack, Discord webhook examples.\\
\\
May 29, 2024](https://www.suprsend.com/post/what-is-webhook-slack-discord-azure-webhook-examples)
[\\
Outlook on Notifications\\
**Best Webhook Provider for Communication in Real-time** \\
\\
SuprSend's webhooks deliver real-time notification updates to your app. Get instant alerts on message delivery, user replies & more. Automate actions & gain valuable insights.\\
\\
May 21, 2024](https://www.suprsend.com/post/best-webhook-provider-for-communication-in-real-time)
[\\
Outlook on Notifications\\
**AI & Personalization in Next-Gen Notification Strategies: How Are They Implemented for Enhanced Engagement** \\
\\
AI & Personalization in Next-Gen Notification Strategies: How Are They Implemented for Enhanced Engagement\\
\\
May 15, 2024](https://www.suprsend.com/post/ai-personalization-in-next-gen-notification-strategies-how-are-they-implemented-for-enhanced-engagement)
[\\
Push Notifications\\
**Best Firebase Alternative for Realtime Messaging and Notifications in 2024** \\
\\
Evaluate top Firebase alternatives for real-time messaging & notifications: AWS SNS, Azure Notification Hubs, Google Cloud Pub/Sub, Apache Kafka, and RabbitMQ. Compare features, pricing, and ecosystems. Includes case studies and code samples. \\
\\
March 25, 2024](https://www.suprsend.com/post/best-firebase-alternative-for-realtime-messaging-and-notifications-in-2024)
[.webp)\\
Product\\
**\#1 Magicbell Alternative and Competitor - SuprSend, a SAAS Notification Service** \\
\\
Discover the benefits of utilizing SuprSend, the leading alternative to Magic Bell, designed specifically for managing product workflow notifications with precision and style.\\
\\
March 24, 2024](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service)
[\\
Push Notifications\\
**Part 1 - Getting Started with Web Push Notifications Service Workers** \\
\\
Discover web push notifications service workers basics, create a project structure, and confirm browser support. Move onto Part 2 for user permissions & subscriptions.\\
\\
March 4, 2024](https://www.suprsend.com/post/part-1---getting-started-with-web-push-notifications-service-workers)
[\\
Push Notifications\\
**Part 3 - Crafting Dynamic and Feature-Rich Push Notifications** \\
\\
Learn to craft eye-catching, dynamic push notifications using Notification API, Firebase Cloud Messaging, and best practices for separation of duties. Improve user engagement and app usage.\\
\\
March 4, 2024](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications)
[\\
Push Notifications\\
**Using Firebase Admin SDK for Java Push Notification Service** \\
\\
Learn how to automate push notifications using Firebase Admin SDK for Java. Streamline communication and enhance user engagement effortlessly.\\
\\
March 4, 2024](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service)
[\\
Push Notifications\\
**Part 2 - Obtaining User Permissions and Managing Subscriptions for Web Push Notifications** \\
\\
Explore push notification service workers essential steps for implementing web push notifications, from requesting user permission to managing subscription objects. Includes best practices & debugging tips.\\
\\
March 4, 2024](https://www.suprsend.com/post/part-2---obtaining-user-permissions-and-managing-subscriptions-for-web-push-notifications)
[\\
Push Notifications\\
**Sending Push Notifications Through Firebase for Developers - Ultimate Push Notification Service Guide** \\
\\
Learn how to send push notifications using Firebase directly. Understand push notifications service and how it works. \\
\\
March 4, 2024](https://www.suprsend.com/post/sending-push-notifications-through-firebase-for-developers---ultimate-push-notification-service-guide)
[\\
Push Notifications\\
**Working Principles of Push Notifications - What Are Push Notification Service And Their Benefits** \\
\\
Explore the world of Push and Pull Notifications! Learn about their components, differences, and implementation in smartphone apps. Grasp core concepts and enhance your understanding of integrating Operating System Push Notification Services (OSPNS) for optimized communication.\\
\\
February 27, 2024](https://www.suprsend.com/post/working-principles-of-push-notifications---what-are-push-notification-service-and-their-benefits)
[\\
Push Notifications\\
**How Does iOS and Android Push Notification Service Work Technically?** \\
\\
Expert insights on push notifications: Understand iOS and android push notification service working, importance, & best practices for effective engagement. Learn now!\\
\\
February 27, 2024](https://www.suprsend.com/post/how-does-ios-and-android-push-notification-service-works-technically)
[\\
Engineering\\
**Best Notification Infrastructure Tool for SAAS and B2B Developers** \\
\\
Find out the best notification infrastructure tool for developers looking to build their complete notification service. With SOC 2 certifications, and developer friendly build process, SuprSend is your one-stop notification infrastructure. \\
\\
February 19, 2024](https://www.suprsend.com/post/best-notification-infrastructure-tool-for-saas-and-b2b-developers)
[\\
SMS\\
**4 Ways to Send Text messages (SMS) with Python Using Twilio, Amazon SNS, Vonage and SuprSend API** \\
\\
How to send SMS using Twilio API, Amazon SNS API, Vonage API and SuprSend API. Find out the step-by-step tutorial to send SMS using the provider APIs. \\
\\
February 18, 2024](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python)
[\\
Notification System Architecture\\
**Observer Design Pattern in Notification Service for Building Scalable Applications with Loose Coupling** \\
\\
Discover the Observer Design Pattern: Build scalable applications with loose coupling. Learn key principles, best practices, and see a Java implementation. Ideal for software engineers seeking efficient event handling solutions.\\
\\
February 17, 2024](https://www.suprsend.com/post/observer-design-pattern-in-notification-service-for-building-scalable-applications-with-loose-coupling)
[\\
Outlook on Notifications\\
**What is iMessage, its Benefits over SMS, and How to Use it?** \\
\\
Discover iMessage: secure, cost-effective messaging for Apple devices. Enjoy encryption, location sharing, voice memos, and interactive features. Connect anywhere.\\
\\
February 17, 2024](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it)
[\\
Outlook on Notifications\\
**Ultimate Guide to Android RCS (Rich Communication Services) For Developers, How RCS Messaging Works vs iMessage** \\
\\
Introducing RCS (Rich Communication Services), next-gen messaging for Android, offering enriched media content, verified sender ID, real-time conversations, and customizable branding – leaving SMS behind. Try RCS now on SuprSend.\\
\\
February 17, 2024](https://www.suprsend.com/post/ultimate-guide-to-android-rcs-for-developers)
[\\
Slack\\
**How Does Slack Ensure Timely Alerts with Their Bespoke Tracing Architecture for Notifications?** \\
\\
Checkout how Slack uses bespoke tracing architecture to ensure timely alerts to the intended recipient. Create your own notification service without having to code yourselves with SuprSend.\\
\\
February 10, 2024](https://www.suprsend.com/post/how-does-slack-ensure-timely-alerts-with-thir-bespoke-tracing-architecture-for-notifications)
[\\
Inapp Inbox Notifications\\
**What is a Toast Message? Integrate react native toast messages with SuprSend** \\
\\
Explore the world of toast messaging: learn its definition, features, compare alternatives, discover when to use, & master React Native integration. Improve user experience today! \\
\\
February 7, 2024](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend)
[\\
Inapp Inbox Notifications\\
**Designing Effective Toast Messages for React Native, iOS, and Android Applications** \\
\\
Learn how to design a react native toast message for your application. You can also leverage suprsend to create effective toast notifications for your iOS and android devices. \\
\\
February 6, 2024](https://www.suprsend.com/post/designing-effective-toast-messages-for-react-native-ios-and-android-applications)
[\\
Inapp Inbox Notifications\\
**The Ultimate Guide to Toast Messages - What are toasts, their use-cases and react-native toast message implementation** \\
\\
Discover the power of toast messages! Learn toasts unique benefits & use cases. Differentiate them from other messaging formats for optimal user experience & app engagement.\\
\\
February 5, 2024](https://www.suprsend.com/post/the-ultimate-guide-to-toast-messages)
[\\
Notification Service Alternatives\\
**\#1 Knock Alternative and Competitor - SuprSend, a Reliable Notification Service for SAAS** \\
\\
Explore the differences between SuprSend vs Knock, uncovering strengths in integrations, customization, content localization, web interface, security, product maturity, and financial prowess. Checkout the best Knock alternative and competitor. \\
\\
February 1, 2024](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas)
[\\
Notification Service Alternatives\\
**\#1 Customer.io Alternative and Competitor for Multi-channel Notification Service** \\
\\
Elevate your notification system using SuprSend, the top alternative to Customer.io. Enhance your notification capabilities with our API-centric methodology, versatile multi-channel support, robust visual editors, and comprehensive cross-channel analytics. Your premier choice for a Customer.io alternative. \\
\\
February 1, 2024](https://www.suprsend.com/post/1-customer-io-alternative-and-competitor-for-multi-channel-notification-service)
[\\
Notification Service Alternatives\\
**\#1 Moengage Alternative and Competitor - Your Go-to Solution for Streamlined Notifications** \\
\\
Upgrade your notification infrastructure with SuprSend, the leading Moengage alternative. Boost your notification capabilities with our API-first approach, multi-channel support, powerful visual editors, and cross-channel analytics. #1 Moengage Inform Alternative.\\
\\
February 1, 2024](https://www.suprsend.com/post/1-moengage-alternative-and-competitor---your-go-to-solution-for-streamlined-notifications)
[\\
Notification Service Alternatives\\
**\#1 Clevertap Alternative and Competitor - Simplifying Notification Service** \\
\\
Upgrade your notification infrastructure with SuprSend, the #1 Clevertap alternative. Boost your notification capabilities with our API-first approach, multi-channel support, powerful visual editors, and cross-channel analytics. #1 Clevertap Alternative.\\
\\
February 1, 2024](https://www.suprsend.com/post/1-clevertap-alternative-and-competitor---simplifying-notification-service)
[\\
Email management\\
**Using Google Postmaster Tool - What is It and How to Measure Domain Reputation using Google Postmaster?** \\
\\
What is google postmaster tool and postmaster API. Learn how to use google postmaster to measure your domain reputation and spam rates. Lower your email spam rates using google postmaster. \\
\\
January 31, 2024](https://www.suprsend.com/post/using-google-postmaster-tool---what-is-it-and-how-to-measure-domain-reputation-using-google-postmaster)
[\\
Notification System Architecture\\
**5 Best Practices for Boosting Engagement and Conversion Rates Using Notification Services** \\
\\
Learn four proven ways to amplify user engagement and convert prospects with our notification services article. Master the art of using notification services effectively and supercharge your B2B communication strategy.\\
\\
January 30, 2024](https://www.suprsend.com/post/5-best-practices-for-boosting-engagement-and-conversion-rates-using-notification-services)
[\\
Notification System Architecture\\
**What is an Effective Notification Service in B2B Context - Selecting, Implementing, and Optimizing Notification Services for SAAS Business** \\
\\
Elevate B2B communication with strategic Notification Services. Explore intricacies, advantages, and implementation tactics for enhanced user engagement of notification services for SAAS.\\
\\
January 30, 2024](https://www.suprsend.com/post/what-is-an-effective-notification-service-in-b2b-context---selecting-implementing-and-optimizing-notification-services-for-saas-business)
[\\
Inapp Inbox Notifications\\
**What are In-App Notification Feeds for SaaS Products?** \\
\\
Discover how in-app notification feeds drive user engagement! Learn about their importance, types, & best practices for strategic implementation in modern digital products - Boost UX now!\\
\\
January 28, 2024](https://www.suprsend.com/post/what-are-in-app-notification-feeds-for-saas-products)
[\\
Inapp Inbox Notifications\\
**Why Use In-App Notification Feeds for SAAS Products? - SuprSend** \\
\\
Enhance digital experiences with in-app notification feeds. Leverage personalization, behavioral triggers, and automated workflows for meaningful interactions. Centralized management, consistent design, and flexible configurations ensure user familiarity and engagement. \\
\\
January 27, 2024](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend)
[\\
Inapp Inbox Notifications\\
**\#5 Use-cases of Inapp Notification Feeds for End-Users and Enterprises** \\
\\
Elevate user experience and boost enterprise interaction with in-app notifications. Explore applications like real-time updates, personalized offers, immediate warnings, reminder services, monetary benefits, announcements, safety bulletins, transactional correspondences, special deals, and calls-to-action.\\
\\
January 27, 2024](https://www.suprsend.com/post/5-use-cases-of-inapp-notification-feeds-for-end-users-and-enterprises)
[\\
Inapp Inbox Notifications\\
**Challenges of Building In-App Notification Feeds In-House (And How SuprSend Can Help)** \\
\\
Overcome in-house in-app notification challenges with SuprSend. Tailor UI/UX effortlessly, tackle engineering complexities, streamline administration, gain actionable analytics, ensure scalability, and prioritize security. \\
\\
January 27, 2024](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help)
[\\
Inapp Inbox Notifications\\
**Optimizing In-App Notifications for Users and Businesses - Why Use Inapp Notification Feeds?** \\
\\
Unlock user engagement and business growth with optimized in-app notifications. Personalize content, ensure timely updates, streamline access, and foster dynamic interactions for users. Businesses benefit from reliable communication, unmatched reach, hyper-personalization, and budget-friendly marketing. \\
\\
January 27, 2024](https://www.suprsend.com/post/optimizing-in-app-notifications-for-users-and-businesses---why-use-inapp-notification-feeds)
[\\
Notification System Architecture\\
**Evaluating Pull and Push Notification Delivery Methods in Notification System Architecture** \\
\\
Explore the differences between Pull and Push methods in notification systems, and learn about their advantages, disadvantages, and various use cases. Discover which approach works best for specific scenarios by evaluating bandwidth, real-time responsiveness, scalability, and resource management.\\
\\
January 26, 2024](https://www.suprsend.com/post/evaluating-pull-and-push-notification-delivery-methods-in-notification-system-architecture)
[\\
Notification System Architecture\\
**Top 6 Design Patterns for Building Effective Notification Systems for Developers** \\
\\
Explore essential behavioral design patterns for a robust notification system architecture, from Observer to Chain of Responsibility, optimizing user engagement and scalability.\\
\\
January 26, 2024](https://www.suprsend.com/post/top-6-design-patterns-for-building-effective-notification-systems-for-developers)
[\\
Inapp Inbox Notifications\\
**What is In-App Notifications, App Inboxes - The Only Guide You'll Need To Understand SAAS Inapp Notification Solutions** \\
\\
Unlock the power of In-App Notifications and App Inboxes with this comprehensive guide, demystifying SAAS In-App Notification Solutions.\\
\\
January 26, 2024](https://www.suprsend.com/post/what-is-in-app-notifications-app-inboxes---the-only-guide-youll-need-to-understand-saas-inapp-notification-solutions)
[\\
Inapp Inbox Notifications\\
**Mastering SAAS In-App Notifications, Widgets, Toasts, and the SuprSend App Inbox for Better User Engagement and Retention** \\
\\
Discover unparalleled SaaS growth with SuprSend's hosted in-app notification solution. Elevate user engagement through our revolutionary saas app inbox. Try now!\\
\\
January 26, 2024](https://www.suprsend.com/post/mastering-saas-in-app-notifications-widgets-toasts-and-the-suprsend-app-inbox-for-better-user-engagement-and-retention)
[\\
Inapp Inbox Notifications\\
**Ultimate Guide to SaaS In-App Notifications and In-App Inboxes - with Implementation Codes** \\
\\
Unlock SaaS success with a comprehensive guide to in-app notifications and in-app inboxes. Explore hosted solutions, segmentation, and strategic messaging for optimal user engagement.\\
\\
January 26, 2024](https://www.suprsend.com/post/ultimate-guide-to-saas-in-app-notifications-and-in-app-inboxes---with-implementation-codes)
[\\
Engineering\\
**How Redis Solved Our Challenges with Dynamic Task Scheduling and Concurrent Execution? \[Developer's Guide\]** \\
\\
How Redis Solved Our Challenges with Dynamic Task Scheduling & Concurrent Execution?\\
\\
February 5, 2025](https://www.suprsend.com/post/how-redis-solved-our-challenges-with-dynamic-task-scheduling-and-concurrent-execution-developers-guide)
[\\
Engineering\\
**Build vs Buy For Notification Service - Deciding Notification Infrastructure Development for In-House Teams** \\
\\
Check out build vs buy for notification system based on cost-benefit frameworks and time-to-live. Decide where you should build your notification infrastructure in-house or buy from third party notification servive providers like SuprSend. \\
\\
April 15, 2025](https://www.suprsend.com/post/build-vs-buy-for-notification-service-deciding-notification-infrastructure-development-for-in-house-teams)
[\\
Engineering\\
**Announcing our SOC 2 Type 2 Compliance Certification @SuprSend** \\
\\
At SuprSend, we have consistently prioritized the security of our customers' data, and today, we are thrilled to announce a significant achievement in this ongoing commitment – the attainment of SOC 2 Type 2 certification.\\
\\
February 5, 2025](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend)
[\\
Engineering\\
**Building a Batch Notification System with MongoDB, Django, Celery, and SendGrid for Developers** \\
\\
Discover how to design and implement a robust batched notification system using MongoDB, Django, Celery, and SendGrid. Learn key strategies for handling race conditions, ensuring single execution, managing retries, and implementing advanced features like item counting and user-specific batch windows.\\
\\
July 25, 2024](https://www.suprsend.com/post/building-a-batch-notification-system-with-mongodb-django-celery-and-sendgrid-for-developers)
[\\
Engineering\\
**Choosing the Best Database Cluster for Your Notification System for High Performance, Scalability and Reliability** \\
\\
Unlock the Full Potential of Your Notification System with Strategic Database Cluster Choices. Enhance Performance, Scalability, and Security.\\
\\
November 7, 2024](https://www.suprsend.com/post/choosing-the-best-database-cluster-for-your-notification-system-for-high-performance-scalability-and-reliability)
[\\
Engineering\\
**Kafka vs SQS Comparison (2024) - Which Is Better Message Broker For My Notification System?** \\
\\
Kafka vs SQS Comparison (2024): Which Is Better Message Broker For My Notification System?\\
\\
September 5, 2024](https://www.suprsend.com/post/kafka-vs-sqs-comparison-2023-which-is-better-message-broker-for-my-notification-system)
[.webp)\\
Engineering\\
**2 Notification Delivery Optimization Techniques for Improved Deliverability - Caching and Precomputing Methods** \\
\\
Boost Notification Speed and Reliability with Caching and Precomputing Techniques. Optimize User Experience Today!\\
\\
January 29, 2024](https://www.suprsend.com/post/2-notification-delivery-optimization-techniques-for-improved-deliverability-caching-and-precomputing-methods)
[\\
Engineering\\
**AWS Kinesis vs SQS Comparison (2023): Which Is Better Message Broker For My Notification System?** \\
\\
Optimize notification delivery with Amazon Kinesis vs SQS. Learn the pros and cons to make the right choice and discover the best fit for your message broker needs.\\
\\
September 5, 2024](https://www.suprsend.com/post/aws-kinesis-vs-sqs-comparison-2023-which-is-better-message-broker-for-my-notification-system)
[\\
Engineering\\
**MongoDB vs Elasticsearch Comparison (2024) - Which Is Better Database For My Notification System?** \\
\\
Choose the right database for your notification service: MongoDB vs Elasticsearch compared. Optimize message delivery today.\\
\\
January 29, 2024](https://www.suprsend.com/post/mongodb-vs-elasticsearch-comparison-2024-which-is-better-database-for-my-notification-system)
[\\
Engineering\\
**AWS Kinesis vs DynamoDB Comparison (2023): Which Is Better Message Queue For My Notification System?** \\
\\
Enhance notification efficiency: DynamoDB vs AWS Kinesis - Which message queue and database suits your needs? Explore the comparison here.\\
\\
September 21, 2023](https://www.suprsend.com/post/aws-kinesis-vs-dynamodb-comparison-2023-which-is-better-message-queue-for-my-notification-system)
[Next](https://www.suprsend.com/blog?16ce2af5_page=2)
[\\
Email management\\
**New Email Policies That Might Break Your Product Communication from 1st February 2024 - From Gmail** \\
\\
New email policies from Gmail which would effect all products from 1st February 2024 for bulk email senders. Setup SPF, DKIM and DMARC authentication, use Google postmaster tool for spam detection. \\
\\
February 5, 2025](https://www.suprsend.com/post/new-email-policies-that-might-break-your-product-communication-from-1st-february-2024---from-gmail)
[\\
Email management\\
**IMAP vs POP3 vs SMTP - Choosing the Right Email Protocol Ultimate Guide** \\
\\
Explore the pivotal roles of IMAP vs POP3 bs SMTP in modern email protocol communication. Delve into their unique usages, commonalities, and distinctions for developers and CTOs.\\
\\
September 12, 2024](https://www.suprsend.com/post/imap-vs-pop3-vs-smtp-choosing-the-right-email-protocol-ultimate-guide)
[\\
Email management\\
**Using Google Postmaster Tool - What is It and How to Measure Domain Reputation using Google Postmaster?** \\
\\
What is google postmaster tool and postmaster API. Learn how to use google postmaster to measure your domain reputation and spam rates. Lower your email spam rates using google postmaster. \\
\\
February 16, 2024](https://www.suprsend.com/post/using-google-postmaster-tool---what-is-it-and-how-to-measure-domain-reputation-using-google-postmaster)
[\\
Email management\\
**How to Send Transactional Emails with Brevo (formerly Sendinblue) API in Node.js? (w Codes and Examples)** \\
\\
Master sending transactional emails in Node.js using Brevo (formerly Sendinblue) API. Comprehensive guide with codes and examples for seamless integration. Optimize your email workflow now with SuprSend and Brevo (formerly Sendinblue) API in Node.\\
\\
November 22, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js)
[\\
Email management\\
**How to Send Transactional Emails with Mailchimp API in Node.js? (w Codes and Examples)** \\
\\
Master sending transactional emails in Node.js using Mailchimp API. Comprehensive guide with codes and examples for seamless integration. Optimize your email workflow now with SuprSend and Mailchimp API in Node.\\
\\
November 22, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js)
[\\
Email management\\
**How to Send Transactional Emails with Postmark API in Node.js? (w Codes and Examples)** \\
\\
Master sending transactional emails in Node.js using Postmark API. Comprehensive guide with codes and examples for seamless integration. Optimize your email workflow now with SuprSend and Postmark API in Node.\\
\\
October 2, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-with-postmark-api-in-node-js-w-codes-and-examples)
[\\
Email management\\
**How to Send Transactional Emails with Sendgrid API in Node.js? (w Codes and Examples)** \\
\\
Master sending transactional emails in Node.js using SendGrid API. Comprehensive guide with codes and examples for seamless integration. Optimize your email workflow now with SuprSend and Sendgrid API in Node.\\
\\
September 11, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-with-sendgrid-api-in-node-js-w-codes-and-examples)
[\\
Email management\\
**How to Send Transactional Emails Using Node.js? (4 Methods With Codes - Nodemailer Module, Gmail API, Sendgrid API & SuprSend)** \\
\\
Learn to send transactional emails in Node.js using Nodemailer, Gmail API, SendGrid API, and SuprSend. Step-by-step guides and code examples included.\\
\\
November 22, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-using-node-js-with-codes)
[\\
Email management\\
**How to Send Transactional Emails in a Spring Boot Application Using JAVA (JavaMailSender)? (with Codes)** \\
\\
Learn efficient JavaMailSender usage in Spring Boot for seamless transactional email integration. Send emails, handle attachments, and enhance user experience.\\
\\
November 22, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-in-a-spring-boot-application-using-java)
[\\
Email management\\
**How to Send Transactional Emails With JAVA? (3 Methods With Codes - JavaMail API, Simple Java Mail & SuprSend)** \\
\\
Learn 3 ways to send emails using JAVA with codes: JavaMail API, Simple Java Mail, SuprSend. Master transactional emails in Java with versatile methods.\\
\\
November 22, 2024](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java)
[Next](https://www.suprsend.com/blog?f49173b9_page=2)
[\\
Outlook on Notifications\\
**Comparing Notification Infrastructure & Marketing Automation Tools: A Guide to Choose the Right Platform for Your Product** \\
\\
Discover the insights into why notification infrastructure platforms are gaining traction among product managers and engineering teams\\
\\
February 5, 2025](https://www.suprsend.com/post/comparing-notification-infrastructure-marketing-automation-tools-a-guide-to-choose-the-right-platform-for-your-product)
[\\
Outlook on Notifications\\
**A complete guide on Notification Service for Modern Applications in 2024** \\
\\
Discover essential components for developing a robust notification infrastructure, enabling effective user engagement and business growth.\\
\\
February 5, 2025](https://www.suprsend.com/post/a-complete-guide-on-notification-service-for-modern-applications-in-2023)
[\\
Outlook on Notifications\\
**Best Webhook Provider for Communication in Real-time** \\
\\
SuprSend's webhooks deliver real-time notification updates to your app. Get instant alerts on message delivery, user replies & more. Automate actions & gain valuable insights.\\
\\
August 30, 2024](https://www.suprsend.com/post/best-webhook-provider-for-communication-in-real-time)
[\\
Outlook on Notifications\\
**AI & Personalization in Next-Gen Notification Strategies: How Are They Implemented for Enhanced Engagement** \\
\\
AI & Personalization in Next-Gen Notification Strategies: How Are They Implemented for Enhanced Engagement\\
\\
May 15, 2024](https://www.suprsend.com/post/ai-personalization-in-next-gen-notification-strategies-how-are-they-implemented-for-enhanced-engagement)
[\\
Outlook on Notifications\\
**What is iMessage, its Benefits over SMS, and How to Use it?** \\
\\
Discover iMessage: secure, cost-effective messaging for Apple devices. Enjoy encryption, location sharing, voice memos, and interactive features. Connect anywhere.\\
\\
September 5, 2024](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it)
[\\
Outlook on Notifications\\
**Ultimate Guide to Android RCS (Rich Communication Services) For Developers, How RCS Messaging Works vs iMessage** \\
\\
Introducing RCS (Rich Communication Services), next-gen messaging for Android, offering enriched media content, verified sender ID, real-time conversations, and customizable branding – leaving SMS behind. Try RCS now on SuprSend.\\
\\
November 22, 2024](https://www.suprsend.com/post/ultimate-guide-to-android-rcs-for-developers)
[\\
Outlook on Notifications\\
**A complete guide to Android Push Notifications - Part I: Design** \\
\\
A comprehensive guide to designing android push notifications for optimum user engagement\\
\\
September 27, 2024](https://www.suprsend.com/post/a-complete-guide-to-android-push-notifications-part-i-design)
[\\
Outlook on Notifications\\
**Why building notifications is so hard** \\
\\
Introducing SuprSend - A notification platform as a service for new age product companies.\\
\\
September 5, 2024](https://www.suprsend.com/post/why-building-notifications-is-so-hard)
[\\
Notification Compliances\\
**How Do The Top 113 Healthcare Companies Remain HIPPA Compliant With Their Email Notifications?** \\
\\
Learn about the top 113 healthcare firms' cutting-edge strategies to protect patient privacy and comply with HIPAA Act.\\
\\
September 5, 2024](https://www.suprsend.com/post/how-do-the-top-113-healthcare-companies-remain-hippa-compliant-with-their-email-notifications)
[\\
Slack\\
**How to set up Github Commit Messages on your Slack Workspace?** \\
\\
Discover a step-by-step guide on setting up GitHub commit messages on your Slack workspace. Streamline collaboration, stay informed, and boost productivity with our slack message templates.\\
\\
September 5, 2024](https://www.suprsend.com/post/how-to-set-up-github-commit-messages-on-your-slack-workspace)
[\\
Slack\\
**Customising Transactional Notifications using Slack Block Kit and JSONNET (with Examples from JIRA)** \\
\\
Discover how to customise transactional notifications using slack block kit and JSONNET. Learn with hands on example of customising JIRA request notifications with dynamic contents.\\
\\
September 5, 2024](https://www.suprsend.com/post/customising-transactional-notifications-using-slack-block-kit-and-jsonnet-with-examples-from-jira)
[\\
Slack\\
**How Does Slack Ensure Timely Alerts with Their Bespoke Tracing Architecture for Notifications?** \\
\\
Checkout how Slack uses bespoke tracing architecture to ensure timely alerts to the intended recipient. Create your own notification service without having to code yourselves with SuprSend.\\
\\
February 10, 2024](https://www.suprsend.com/post/how-does-slack-ensure-timely-alerts-with-thir-bespoke-tracing-architecture-for-notifications)
[\\
Product\\
**What is an Activity Feed - Meaning, Benefits, Examples & more** \\
\\
Activity feed is commonly used by social media platforms or collaboration products to display real-time or periodic stream of updates related to all user actions within an application or project. \\
\\
December 19, 2024](https://www.suprsend.com/post/activity-feed)
[\\
Product Updates\\
**Newsletter February 2025** \\
\\
February Product Updates - Inbox 2.0, Workflow Step-by-Step Analytics, Broadcast executions step-by-step logs, Smarter controls in batch, delay and trigger and more.\\
\\
February 19, 2025](https://www.suprsend.com/post/newsletter-february-2025)
[\\
Notification Service Alternatives\\
**Top 7 Courier Alternatives & Competitors in 2024** \\
\\
Meet SuprSend: 2024's top Courier alternative for reliable notifications. Compare features & benefits. See why businesses choose SuprSend over Courier.\\
\\
February 1, 2024](https://www.suprsend.com/post/courier-competitors-and-alternatives)
[\\
Notification Service Alternatives\\
**Top 7 Novu Alternatives & Competitors in 2024** \\
\\
Meet SuprSend: 2024's top Novu alternative for reliable notifications. Compare features & benefits. See why businesses choose SuprSend over Novu.\\
\\
February 1, 2024](https://www.suprsend.com/post/novu-competitors-and-alternatives)
[\\
Notification Service Alternatives\\
**Top 11 Braze Alternatives & Competitors in 2025** \\
\\
Upgrade your notification infrastructure with SuprSend, the leading Braze alternative. Boost your notification capabilities with our API-first approach, multi-channel support, powerful visual editors, and cross-channel analytics. #1 Braze Alternative.\\
\\
February 1, 2024](https://www.suprsend.com/post/braze-competitors-and-alternatives)
[\\
Inapp Inbox Notifications\\
**How To Implement In-App Inbox Notification Center In Your Angular Application?** \\
\\
Empower your Angular applications with SuprSend's In-App Inbox. Use SuprSend's Angular In-App Inbox SDK ngx-suprsend-inbox to implement a powerful in-app notification service for your application. \\
\\
November 25, 2023](https://www.suprsend.com/post/how-to-implement-in-app-notifications-to-your-angular-app)
[\\
SMS\\
**Understanding and Managing Alert Fatigue** \\
\\
Alert fatigue happens when users are overwhelmed by frequent or irrelevant notifications, leading to desensitization, reduced responsiveness, or outright disengagement.\\
\\
December 12, 2024](https://www.suprsend.com/post/alert-fatigue)
[\\
Product Updates\\
**Newsletter November 2024** \\
\\
November Product Updates - Objects, Audit Logs, New Workflow nodes, APIs for better user management and asset deletion, Subscriber Page Revamp and sample workflow library.\\
\\
December 11, 2024](https://www.suprsend.com/post/newsletter-november-2024)
[\\
Inapp Inbox Notifications\\
**How to Streamline In-Product Communication with SuprSend’s In-App Notification Center?** \\
\\
Elevate product communication with SuprSend's In-App Inbox notification center. Unify notifications, empower users, and redefine communication for a seamless, interactive experience. Get your mobile and web inbox notification feed now. \\
\\
November 25, 2023](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center)
[.png)\\
Product Implementation Guides\\
**How to Batch Notifications for your Social Media/ Collaborative Application?** \\
\\
Learn how to batch multiple notifications in one to streamline user-communication similar to products like Instagram, LinkedIn, Google Workspace, MS Teams and more. \\
\\
June 23, 2024](https://www.suprsend.com/post/how-to-batch-notifications-for-your-social-media-collaborative-application)
[Next](https://www.suprsend.com/blog?0de29bda_page=2)
## Recent Blogs
[\\
\\
Engineering\\
\\
**How to Send Transactional Emails with Mailchimp in Next.js with Code Examples** \\
\\
Learn how to send emails in Next.js using Mailchimp as the email service provider. This comprehensive guide includes code examples for seamless integration.\\
\\
February 7, 2025](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-in-next-js-with-code-examples)
[\\
\\
Engineering\\
\\
**How to Send Transactional Emails with Brevo (formerly Sendinblue) in Next.js with Code Examples?** \\
\\
Learn how to send emails in Next.js using Brevo (formerly Sendinblue) as the email service provider. This comprehensive guide includes code examples for seamless integration.\\
\\
February 7, 2025](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-formerly-sendinblue-in-next-js-with-code-examples)
[\\
\\
Engineering\\
\\
**How to Send Transactional Emails with Mandrill in Next.js with Code Examples?** \\
\\
Learn how to send emails in Next.js using Mandrill as the email service provider. This comprehensive guide includes code examples for seamless integration.\\
\\
February 7, 2025](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mandrill-in-next-js-with-code-examples)
[\\
\\
Engineering\\
\\
**How to Send Transactional Emails with Postmark in Next.js with Code Examples?** \\
\\
Learn how to send emails in Next.js using Postmark as the email service provider. This comprehensive guide includes code examples for seamless integration.\\
\\
February 7, 2025](https://www.suprsend.com/post/how-to-send-transactional-emails-with-postmark-in-next-js-with-code-examples)
Follow us on:
[](https://www.suprsend.com/blog#)[](https://www.suprsend.com/blog#)[](https://www.suprsend.com/blog#)[](https://www.suprsend.com/blog#)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/blog#) [Deny](https://www.suprsend.com/blog#) [Accept](https://www.suprsend.com/blog#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/blog#) [Allow all cookies](https://www.suprsend.com/blog#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/blog#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## User Notification Preferences
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
USER PREFERENCES
# Build user-centric notifications that respect your users preferences
With SuprSend’s easy to use preferences toolkit and flexible API, your users can always decide which notifications they want to receive and on what channels
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

## Why are notification preferences a must for any product?

### User Delight
When users have control over their notifications, they're more likely to engage with the notifications

### Reduced user churn
Users are less likely to leave the platform due to notification fatigue and stick longer and more engaged with your product

### Increased brand loyalty
Users stick with the brands longer when they feel that their needs and preferences are being prioritized
PREFERENCE CENTRE
## Add a ready Preference centre to your product in mins
- Add well-designed preference centre into your app with a ready UI code, customizable to match your brand design.
- Empower users to set granular preferences across notification categories, channels, and frequency through a user-friendly interface
- Design your own UI with headless components and flexible APIs
[Check Documentation ->](https://docs.suprsend.com/docs/overview-preference-page)


HOSTED PAGE
## Go live instantly with hosted preference page
- Gain immediate access to user preferences with a hosted page
- No development effort or UI design required
- Use it to take user preferences out of product
## Ready for any level of preference control
[**Target users on their preferred channel**\\
\\
Users can choose which notification channels they prefer - email, SMS, and in-app notifications. Make sure that user is notified on at least one channel for important notifications](https://www.suprsend.com/products/preferences#w-tabs-1-data-w-pane-0) [**Users choose the notifications they want to receive**\\
\\
Users can opt-out from specific notifications and reduce notification fatigue. This saves users from disengaging with the platform due to being overwhelmed](https://www.suprsend.com/products/preferences#w-tabs-1-data-w-pane-1) [**Tailored notification frequency**\\
\\
Users can customize how often they want to receive notifications, get updates in real-time or on a schedule that works best for them](https://www.suprsend.com/products/preferences#w-tabs-1-data-w-pane-2) [**Conditional preferences**\\
\\
Users can set complex conditions like if they want to mute certain type of notifications, or not get alerts on offline channels when they are active on the app](https://www.suprsend.com/products/preferences#w-tabs-1-data-w-pane-3)




MULTI-TENANT PREFERENCES
## Multi-tenant preference management: Give Power to your customers and their End Users
Empower your customers to control notification preferences for their end users when your product sits on their website / product. SuprSend offers three levels of preference control: business, brand, and end user, ensuring delightful notification experience at all levels..

ADMIN PANEL
## Effortlessly manage preferences without breaking your live code
- Build even the most complex preference control simply from the dashboard
- Preview changes before making it live
- Easily iterate and add new notification categories without touching your code
[Check Documentation ->](https://docs.suprsend.com/docs/preferences)


SMART ORCHESTRATION
## Automated user preferences handled for you
User preferences are automatically validated at workflow run, so you don’t have to manage it at your end. Any user changes are always synced in real-time, guaranteeing notifications always align with user's latest preference settings
OBSERVABILITY
## Know when someone opts out
You can always see what channels or categories any user has opted-out for each subscriber on the dashboard itself, giving you real-time visibility into user preferences


PREFERENCE API
## Programmatically control preferences through API
Update User Preferences dynamically for both your customers and their end users using our REST-ful APIs
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/preferences#) [Deny](https://www.suprsend.com/products/preferences#) [Accept](https://www.suprsend.com/products/preferences#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/preferences#) [Allow all cookies](https://www.suprsend.com/products/preferences#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/preferences#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1816358990.1744787132>m=45be54f0h2v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=562687499)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787131922&cv=11&fst=1744787131922&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54f0h2v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Fpreferences&hn=www.googleadservices.com&frm=0&tiba=Give%20Control%20to%20Your%20Users%20with%20Preference%20Management%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=37880201.1744787132&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Bifrost Notifications Tool
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
BIFROST
# Run multi-channel notifications natively on your data warehouse
## Bifrost is a self hosted tool to filter segments and run hyper personalized notifications directly from your data warehouse. It’s fast, secure, and cost effective.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

No-code automation for hyper-personalised scheduled notifications
Bifrost provides a no-code stack to product teams to own the entire notification pipeline. Write SQL queries on complete set of data to target the right users, and orchestrate the notification flow on SuprSend.
[Check documentation ->](https://docs.suprsend.com/docs/bifrost)

## Easily create and monitor complex notifications without developer dependency
[Run one-time campaigns](https://www.suprsend.com/products/bifrost#w-tabs-0-data-w-pane-0) [Schedule cron notifications](https://www.suprsend.com/products/bifrost#w-tabs-0-data-w-pane-1) [Send broadcast to a list of users](https://www.suprsend.com/products/bifrost#w-tabs-0-data-w-pane-2)
[**Product Releases**\\
\\
Send Product Release notifications across channels like Inbox, Email, Slack directly through your database](https://www.suprsend.com/products/bifrost#w-tabs-1-data-w-pane-0) [**Newsletters**\\
\\
Keep your users up-to-date and engaged with personalized newsletters best fit for your customers’ use case](https://www.suprsend.com/products/bifrost#w-tabs-1-data-w-pane-1) [**Offers and Deals**\\
\\
Reach your customers with personalized offers and deals across channels like Email, SMS, Push notifications, and more](https://www.suprsend.com/products/bifrost#w-tabs-1-data-w-pane-2)



[**Activation**\\
\\
Create personalized welcome series for different user personas and boost conversion and long-term user engagement](https://www.suprsend.com/products/bifrost#w-tabs-2-data-w-pane-0) [**Recommendations**\\
\\
Run recommendations not just on user action but also using machine learning models directly from your data warehouse](https://www.suprsend.com/products/bifrost#w-tabs-2-data-w-pane-1) [**Reminders**\\
\\
Send reminders of upcoming events, subscription renewal, or bill payment with scheduled crons so that your users never miss a beat](https://www.suprsend.com/products/bifrost#w-tabs-2-data-w-pane-2)



[**Event update**\\
\\
Broadcast important alerts, such as stock price change, to a large set of users with sub-second latency](https://www.suprsend.com/products/bifrost#w-tabs-3-data-w-pane-0) [**User added**\\
\\
Send single or batched notification when a user enters a cohort](https://www.suprsend.com/products/bifrost#w-tabs-3-data-w-pane-1) [**User removed**\\
\\
Send single or batched notification when user exits a cohort](https://www.suprsend.com/products/bifrost#w-tabs-3-data-w-pane-2)



## Only platform you need to streamline notifications on your data, in your way
[Get Started->](https://app.suprsend.com/en/signup/?_gl=1*vy4v9f*_ga*NjIwMzYwMTkzLjE2NjE0OTU4Mzk.*_ga_PPDYBESP2L*MTY4MzcyOTI2Ny4xNjEuMS4xNjgzNzMwMTU4LjUxLjAuMA..)

### Unprecedented Time to Value
Data is already sitting in your database / warehouse. You can write SQL query to generate events, and send notifications within minutes, instead of hours.

### Access to Complete data
Your data store is the ultimate source of truth and is most comprehensive. You can run personalized notifications & recommendations without stitching data from multiple sources.

### Unparallel security
Since your data never leaves your environment, and it is not synced to any third party tools, you can run campaigns securely. You only send the information required in templates, which is send & forget.
No csv
No third-party sync

### Cost Effective
Third party tools store your user activity data for long term to allow you to run campaigns on them. Since your data is never synced to third party, it is truly cost effective for you.
CHANNEL ROUTING
## Notify users on the best channel with smart routing
You decide who to target by slicing and dicing your data, and SuprSend delivers the notification to your user in best manner possible.
--\> User Preferences
--\> Batching / Digest
--\> Channel Routing

## Why you should consider running notifications on data warehouse?
If you sync data to third party tools

### Plumbing for Reverse ETL takes time and maintenance

### Incomplete Data reduces the efficacy of notifications

### Restricted data lookback period doesn’t give complete picture

### Third party tools pricing based doesn’t give ROI
Bifrost considers your warehouse as a ultimate source of truth, and doesn’t require you to sync your data to third party tools first to run notifications.
If you manage notifications in-house

### Downloading data in CSV is operational overhead

### Developer bandwidth is spent in writing code

### Product teams have poor control over notification logic

### User data circulating in CSV is non-compliant and serious security concern
Bifrost is a self-hosted tool that is most compliant with your data. Notifications are sent without involving engineering teams or csv download.
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/bifrost#) [Deny](https://www.suprsend.com/products/bifrost#) [Accept](https://www.suprsend.com/products/bifrost#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/bifrost#) [Allow all cookies](https://www.suprsend.com/products/bifrost#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/bifrost#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1669155290.1744786880>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103103155~103103157&z=621673372)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744786880194&cv=11&fst=1744786880194&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103103155~103103157&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103078201~103116025&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Fbifrost&hn=www.googleadservices.com&frm=0&tiba=Run%20Notifications%20on%20Your%20Data%20Warehouse%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=59962198.1744786880&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Notification Logs
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
LOGS
# Get real-time logs for each and every notification sent
## Improve your visibility of each and every notification triggered across any channels, at a single place. Easily debug issues and understand user activity.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

Why Unified Logs are important for your notifications?
.png)
Helps to build notifications super fast
.png)
Makes it easy to debug errors

Helps to understand vendor latency

Helps to trace user activity across channels
EASY DEBUGGING
Find and Fix Errors Easily
This is some text inside of a div block.
CONSOLIDATED BY MESSAGE
Best in Class Notification Logging
In addition to aggregating the logs of all channels in one place, SuprSend also consolidates them by a workflow, that is a communication sent to a user. This helps you to understand the notification experience your user gets across all the channels.
-p-3200.png)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/logs#) [Deny](https://www.suprsend.com/products/logs#) [Accept](https://www.suprsend.com/products/logs#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/logs#) [Allow all cookies](https://www.suprsend.com/products/logs#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/logs#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=154000315.1744787128>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103103158~103103160&z=1514663887)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787128396&cv=11&fst=1744787128396&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103103158~103103160&ptag_exp=102015666~102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116026&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Flogs&hn=www.googleadservices.com&frm=0&tiba=Real-time%20Logs%20Visibility%20for%20Complete%20Control%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=293813502.1744787128&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Workflow Automation
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
WORKFLOW AUTOMATION
# Deliver Effective Notifications with powerful orchestration
Simplify even the most complex notification use case with our powerful workflow engine. Craft effective, timely communication with preferences, batching & smart routing that delights users.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

WORKFLOW EDITOR
## Easily craft any complex use case with intuitive editor
Build even the most complex workflows in minutes with a simple form editor. Decouple business logic from your codebase to run fast experiments and achieve desired results quickly.

## Handle any type of notifications with ease
[Crons](https://www.suprsend.com/products/workflows#w-tabs-0-data-w-pane-0) [Broadcast](https://www.suprsend.com/products/workflows#w-tabs-0-data-w-pane-1) [Delays](https://www.suprsend.com/products/workflows#w-tabs-0-data-w-pane-2) [Digest](https://www.suprsend.com/products/workflows#w-tabs-0-data-w-pane-3) [Reminders](https://www.suprsend.com/products/workflows#w-tabs-0-data-w-pane-4) [Cross User communication](https://www.suprsend.com/products/workflows#w-tabs-0-data-w-pane-5)
### Automate recurring tasks with crons
Schedule recurring tasks like reminders, daily, weekly summary reports or send scheduled campaigns at a specific time of the day

### Send lightning fast alerts with broadcast
Send instant alerts to a large list of users with sub-optimal latency and keep your users up to speed with key actions

### Engage users at the right time with delays
Wait for the users to explore the product before sending the next re-engagement message

### Reduce notification fatigue with batched alerts
Aggregate multiple alerts and send them in a single digest instead of alerting on every trigger

### Keep your users on schedule with timely reminders
Send reminders before events or appointments so that your users never miss an event

### Keep everyone in the loop with cross user alerts
Send notification on collaborative actions, where one user performs an action and the other user needs to be notified.


SMART ROUTING
## Reach users where they are
Maximize reach and engagement with cross channel notifications without overwhelming your users. Enable smart routing and reach your users on the best channel with AI based routing logic optimized for each user
[Learn more ->](https://www.suprsend.com/products/smart-routing)
USER PREFERENCES
## Deliver a delightful user experience with preferences
Our Workflow engine automatically handles user preferences and decides when and if your users should receive notifications, giving full control to end users on their notification experience.


OBSERVABILITY
## Track every notification with advanced analytics and logs
With our rich workflow insights, you can monitor notification performance in real-time and identify areas for improvement. Every workflow run is captured and logged, making it easy to debug issues.
[Get Started->](https://app.suprsend.com/en/signup/)

### Workflow Success
Track user progress through your notifications to see which touchpoints are most effective.

### Engagement Metrics
Monitor delivery, impressions, and clicks across all channels and vendors in a single graph

### Error Tracking
Keep tabs on workflow errors in real-time, with detailed logs and alerts to help you quickly troubleshoot issues.
DYNAMIC WORKFLOW
## Trigger workflows programmatically via API
Create workflows on-the-fly for dynamic requirements such as OTP and verification emails using backend SDKs or API.

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/workflows#) [Deny](https://www.suprsend.com/products/workflows#) [Accept](https://www.suprsend.com/products/workflows#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/workflows#) [Allow all cookies](https://www.suprsend.com/products/workflows#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/workflows#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1570148038.1744787130>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=671919644)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787130265&cv=11&fst=1744787130265&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116026&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Fworkflows&hn=www.googleadservices.com&frm=0&tiba=Create%20Automated%20Notification%20Workflows%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=561989691.1744787130&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## SMTP Error Codes
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# SMTP Error Codes: Descriptions and Fixes
Your ultimate reference for SMTP error codes, including detailed descriptions and fixes for email delivery errors
## List of SMTP Error Codes:
[SMTP Error 101](https://www.suprsend.com/smtp-error-solution/smtp-error-101-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 111](https://www.suprsend.com/smtp-error-solution/smtp-error-111-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 221](https://www.suprsend.com/smtp-error-solution/smtp-error-221-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 250](https://www.suprsend.com/smtp-error-solution/smtp-error-250-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 420](https://www.suprsend.com/smtp-error-solution/smtp-error-420-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 421](https://www.suprsend.com/smtp-error-solution/smtp-error-421-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 422](https://www.suprsend.com/smtp-error-solution/smtp-error-422-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 431](https://www.suprsend.com/smtp-error-solution/smtp-error-431-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 432](https://www.suprsend.com/smtp-error-solution/smtp-error-432-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 441](https://www.suprsend.com/smtp-error-solution/smtp-error-441-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 442](https://www.suprsend.com/smtp-error-solution/smtp-error-442-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 446](https://www.suprsend.com/smtp-error-solution/smtp-error-446-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 447](https://www.suprsend.com/smtp-error-solution/smtp-error-447-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 449](https://www.suprsend.com/smtp-error-solution/smtp-error-449-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 450](https://www.suprsend.com/smtp-error-solution/smtp-error-450-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 452](https://www.suprsend.com/smtp-error-solution/smtp-error-452-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 453](https://www.suprsend.com/smtp-error-solution/smtp-error-453-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 454](https://www.suprsend.com/smtp-error-solution/smtp-error-454-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 455](https://www.suprsend.com/smtp-error-solution/smtp-error-455-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 458](https://www.suprsend.com/smtp-error-solution/smtp-error-458-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 459](https://www.suprsend.com/smtp-error-solution/smtp-error-459-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 471](https://www.suprsend.com/smtp-error-solution/smtp-error-471-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 451](https://www.suprsend.com/smtp-error-solution/smtp-error-451-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 500](https://www.suprsend.com/smtp-error-solution/smtp-error-500-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 501](https://www.suprsend.com/smtp-error-solution/smtp-error-501-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 502](https://www.suprsend.com/smtp-error-solution/smtp-error-502-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 503](https://www.suprsend.com/smtp-error-solution/smtp-error-503-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 504](https://www.suprsend.com/smtp-error-solution/smtp-error-504-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 510](https://www.suprsend.com/smtp-error-solution/smtp-error-510-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 511](https://www.suprsend.com/smtp-error-solution/smtp-error-511-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 512](https://www.suprsend.com/smtp-error-solution/smtp-error-512-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 513](https://www.suprsend.com/smtp-error-solution/smtp-error-513-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 515](https://www.suprsend.com/smtp-error-solution/smtp-error-515-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 517](https://www.suprsend.com/smtp-error-solution/smtp-error-517-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 521](https://www.suprsend.com/smtp-error-solution/smtp-error-521-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 522](https://www.suprsend.com/smtp-error-solution/smtp-error-522-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 523](https://www.suprsend.com/smtp-error-solution/smtp-error-523-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 530](https://www.suprsend.com/smtp-error-solution/smtp-error-530-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 531](https://www.suprsend.com/smtp-error-solution/smtp-error-531-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 533](https://www.suprsend.com/smtp-error-solution/smtp-error-533-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 534](https://www.suprsend.com/smtp-error-solution/smtp-error-534-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 535](https://www.suprsend.com/smtp-error-solution/smtp-error-535-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 538](https://www.suprsend.com/smtp-error-solution/smtp-error-538-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 540](https://www.suprsend.com/smtp-error-solution/smtp-error-540-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 541](https://www.suprsend.com/smtp-error-solution/smtp-error-541-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 542](https://www.suprsend.com/smtp-error-solution/smtp-error-542-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 543](https://www.suprsend.com/smtp-error-solution/smtp-error-543-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 546](https://www.suprsend.com/smtp-error-solution/smtp-error-546-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 547](https://www.suprsend.com/smtp-error-solution/smtp-error-547-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 550](https://www.suprsend.com/smtp-error-solution/smtp-error-550-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 551](https://www.suprsend.com/smtp-error-solution/smtp-error-551-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 552](https://www.suprsend.com/smtp-error-solution/smtp-error-552-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 555](https://www.suprsend.com/smtp-error-solution/smtp-error-555-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Connect Error 10060](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions)
[Error: SMTP Error Could not authenticate](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions)
[Error: SMTP mail not Working](https://www.suprsend.com/smtp-error-solution/error-smtp-mail-not-working---causes-and-solution)
[Error - SMTP not working in python](https://www.suprsend.com/smtp-error-solution/error---smtp-not-working-in-python---causes-and-solutions)
[Error: Suddenlink SMTP Server Not Working](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions)
[Error: SMTP is not working on the server](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/smtp-errors#) [Deny](https://www.suprsend.com/smtp-errors#) [Accept](https://www.suprsend.com/smtp-errors#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/smtp-errors#) [Allow all cookies](https://www.suprsend.com/smtp-errors#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/smtp-errors#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Contact SuprSend
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Our teams are here to help
Get in touch and let us know how we can help.

## Sales
We would be happy to work with you
[Contact us](https://calendly.com/suprsend)

## Technical Support
Contact us or ping us on our dedicated Slack community for any questions
[Join Slack](https://suprsendcommunity.slack.com/join/shared_invite/zt-1bs6rbxr8-zI6SyJQd2b~XMpM9uaT1Bw#/shared-invite/email)

## Partnerships
We would love to know how we can partner with you
[Contact us](mailto:support@suprsend.com)

## Media
Get to know about latest news on SuprSend
[Contact us](mailto:support@suprsend.com)
For Other Queries
For any other queries, reach to us on: [support@suprsend.com](mailto:support@suprsend.com)
OUR CUSTOMERS
## Join 100+ companies who trust SuprSend to build a deeper notification layer












[Book a demo](https://calendly.com/suprsend)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/contact-us#) [Deny](https://www.suprsend.com/contact-us#) [Accept](https://www.suprsend.com/contact-us#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/contact-us#) [Allow all cookies](https://www.suprsend.com/contact-us#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/contact-us#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Notification Analytics
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
ANALYTICS
# Do a comprehensive analysis of all your notifications
## Easily track notification performance for all vendors and channels at one place. Analyze and understand notification experience that your users are getting.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

OMNI-CHANNEL
One place for all channel analytics
No more juggling between multiple vendor dashboards to check notifications data
- Compare **channels** and see which channels are performing the best
- Compare **vendors** and see which vendor provides best delivery and latency rates
.png)
.png)
END-TO-END VISIBILITY
Detailed analytics for data-driven teams
- Track and derive actionable insights with metrics like delivery rate, seen rate, failure rate, and latency
- Analyze user journey at message level instead at channel level
WORKFLOW ANALYTICS
Deep dive into each and every workflow
Drill down into each workflow and track important metrics such as
- Performance trend over time
- Average number of notification nudges required to take action
- Which channel is driving the highest engagement and much more
.png)
TEMPLATE ANALYTICS
Iterate template content and track which version performs the best
Finding the most engaging content is a journey of multiple iterations and analysis. Run experiments and track seen rate and click rate of the template versions.
[Get Started Now ->](https://app.suprsend.com/en/signup/)

.png)
ANOMALY ALERTS
Get real time alerts if notifications break
We track and send real-time alerts to notify you about any unexpected communication failures, so you can act on them immediately.
- Instant alerts for high failure rates
- Daily digest summarising notification performance
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/analytics#) [Deny](https://www.suprsend.com/products/analytics#) [Accept](https://www.suprsend.com/products/analytics#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/analytics#) [Allow all cookies](https://www.suprsend.com/products/analytics#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/analytics#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=574079860.1744786880>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=933260990)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744786880000&cv=11&fst=1744786880000&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116026&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Fanalytics&hn=www.googleadservices.com&frm=0&tiba=Analytics%20Insights%20for%20Your%20Notification%20Infrastructure%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=1608308445.1744786880&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Brand Management Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
BRANDING
# Simplify notification management for multiple brands
## Remove the hassle of customizing notifications for every brand in your codebase. Streamline brand management with a multi-tenant architecture, and deliver a consistent brand identity for individual brands.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

BRAND STYLED TEMPLATES
Effortlessly style templates for multiple brands
Reflect unique brand guidelines in end user communication with a single template. Save brand settings like name, logo, color palette, and social links once and and render custom header, footer, and multiple components without code.


BRAND PROVIDERS
Route messages through brand channel providers
With multi-tenant architecture, not just styling, you can effortlessly manage and route notifications on behalf of your customers’ providers. Send notification with customers' brand headers and domains for email, SMS and Whatsapp.
PREFERENCE MANAGEMENT
Preference Management: Give Power to your customers and their End Users
Empower your customers to control notification preferences for their end users when your product sits on their website / product. SuprSend offers three levels of preference control: business, brand, and end user, ensuring delightful notification experience at all levels.


MULTIPLE INBOX
Handle Inbox notifications for multiple brands
Manage multiple inboxes for your customers with a secure Inbox that matches their brand design and show brand specific notifications, without any data sharing.


FLEXIBLE API
Flexibility to manage brands through API
Use Brands API to programmatically add / update brand information within the code.
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/branding#) [Deny](https://www.suprsend.com/products/branding#) [Accept](https://www.suprsend.com/products/branding#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/branding#) [Allow all cookies](https://www.suprsend.com/products/branding#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/branding#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Notification Templates Management
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
TEMPLATES
# Manage all your notifications templates at one place
## SuprSend provides powerful template editors for all channels, decoupling templates completely from code.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

VISUAL EDITORS
Easily create beautiful templates for all channels
SuprSend Template Engine empowers non-tech teams to own templates. Design once and deliver consistent messaging across all channels, taking care of your brand.
- Visual editors to design perfectly formatted templates
- Real-time preview of rendered notifications
- All channel templates grouped together
- Add / remove channels without touching code
- Streamlined template approval process

POWERFUL & FLEXIBLE
Build for any usecase, no matter how complex
SuprSend template engine supports Handlebars language so you can build complex rules in your templates.
- Write Conditional statements
- Add Lists for repeatable elements
[Learn more ->](https://docs.suprsend.com/docs/handlebars-helpers)

VERSION CONTROL
Edit templates without breaking production notifications
SuprSend provides versioning and rollback support for templates. Effortlessly make changes and test notifications before pushing them to production.
Compare the performance of each version to decide the best performing template.


INTEGRATED TESTING
Test templates in one click before pushing to production
Trigger test notifications in one click to see the how the message renders on actual channel or device
[Get Started Now ->](https://app.suprsend.com/en/signup/)
MULTI-LINGUAL
Make your messages multi-lingual
- Go international, or go regional. Manage multilingual templates to target your users in their preferred language
- Having trouble translating? Opt for auto-translation and we’ll take care of the translations for you
[Check docs ->](https://docs.suprsend.com/docs/multi-lingual-template)


CUSTOMER BRANDING
Customise templates as per brands
Work with multiple brands and easily manage their brand guidelines through one single template
- Out of the box layouts for header, footer, action buttons
- Take care of light and dark themes with ease
[Check docs ->](https://docs.suprsend.com/docs/brands)
Embedded Templates
Embed our comprehensive template editor directly into your application
Empower users to send campaigns and automations directly from your product. Plug-in SuprSend’s comprehensive template editor into your application to design perfectly formatted templates.
Comes with handlebar support to send highly personalized messages and manage the most complex use cases.
Allow users to update notification content for their automations

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/templates#) [Deny](https://www.suprsend.com/products/templates#) [Accept](https://www.suprsend.com/products/templates#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/templates#) [Allow all cookies](https://www.suprsend.com/products/templates#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/templates#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1905241705.1744787150>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=537420386)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787149679&cv=11&fst=1744787149679&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Ftemplates&hn=www.googleadservices.com&frm=0&tiba=Template%20Engine%20with%20Drag%20%26%20Drop%20Functionality%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=532214547.1744787150&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## SuprSend vs Knock
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# SuprSend vs Knock
SuprSend is ranked as #1 Notification Infrastructure on G2. Experience seamless implementation and advanced capabilities like WYSIWYG template editors, flexible preference center, and a powerful workflow engine for delivering superior customer notifications.
[Why Customers Prefer Us](https://www.suprsend.com/suprsend-vs-knock#comparison-table) [Get Started](https://app.suprsend.com/en/signup/)
## Deliver engaging notifications effortlessly with enhanced capabilities in no time
### Craft notifications that drive engagement
State-of-the-art workflow engine to craft complex notification journeys in a matter of minutes
Build multi-step journeys with batching, branches, conditions and webhook
Visual workflow editors
Channel and Vendor Routing
In-built preference management
[View Docs](https://docs.suprsend.com/docs/design-workflow)

### Deliver native in-app experiences
Ship real-time alerts within your application powered by SuprSend’s infrastructure
Get drop-in components to add native looking inbox
Use headless to build your own feed from scratch
Superior capabilities with support for pinning, sorting, tabs and filters
Customise branding and feed content for each tenant
[Check Inbox Playground](https://inbox-playground.suprsend.com/)

### Get Observability into each and every notification sent
SuprSend logs everything from the API call to the delivery response of final notification sent, so that you never hit a blind spot.
Real-time logs of sent notifications
Easy filtering and debugging capabilities
Anomaly alerts so you never miss a beat
Analytics to track overall notification performance
Export data via csv
.webp)
## Compare features of Knock vs SuprSend
Here is an overview of how the two products stack up against each other in terms of features and integration effort.
## Features
## Knock

## SuprSend
Templating engine
Basic WYSIWYG editors
Advanced WYSIWYG editors
Preference support - channel, category, frequency control
Supported
Supported
Ready UI for Preference centre
Not Supported
Supported
Hosted Unsubscription Page
Not Supported
Supported
Multi-step workflow builder
Supported
Supported
Routing
Channel Routing
Vendor Routing, Channel Routing
Real-time in-app notification feed
Supported
Supported
Capabilities in In-app inbox
Tabs, Views, Themes, Inline actions, translation, per-tenant feed
Tabs, Views, Themes, Inline actions, Pinning, Filter & Sort, per-tenant feed
Drop-in UI for In-app Inbox
React
React, Angular, Vue.js
Managing user lists
Not Supported
Supported
Broadcast on lists
Not Supported
Supported
Multi-tenancy support
Supported
Supported
Integration with database for data inflow
Not Supported
MySQL, PostgreSQL, BigQuery
[Get Started For Free](https://app.suprsend.com/en/signup/) [Chat to sales](https://www.suprsend.com/suprsend-vs-knock#)
WYSIWYG template editors

SuprSend
Supported
Knock
Supported
Template CRUD over API

SuprSend
Supported
Knock
Not Supported
Preference support - channel, category, frequency control

SuprSend
Supported
Knock
Supported
Ready UI for Embeddable Preference centre

SuprSend
Supported
Knock
Not Supported
Hosted Unsubscription Page

SuprSend
Supported
Knock
Not Supported
Multi-step workflow builder

SuprSend
Supported
Knock
Supported
Routing

SuprSend
Vendor Routing, Channel Routing
Knock
Channel Routing
Real-time in-app notification feed

SuprSend
Supported
Knock
Supported
Capabilities in in-app inbox

SuprSend
Tabs, Views, Themes, Inline actions, Pinning, Filter & Sort, per-tenant feed
Knock
Tabs, Views, Themes, Inline actions, translation, per-tenant feed
Multi-tenancy support

SuprSend
Supported
Knock
Supported
Integration with database for data inflow

SuprSend
MySQL, PostgreSQL, BigQuery
Knock
Not Supported
## What makes SuprSend the right choice?
Discover the top reasons why customers choose SuprSend over Knock. SuprSend bridges critical gaps and meets your requirements, sparing the need to write custom code.
### User Friendly Templates
SuprSend provides advanced WYSIWYG editors with multi-lingual and versioning support. No need for engineers to handle edge cases in code.
[View Docs](https://docs.suprsend.com/docs/templates)

### Advanced Analytics
Dive into how your customers are interacting with notifications along with clear understanding of delivery rates and failure reasons. Sync data back to your warehouse for further analysis.

### Database Integration
SuprSend supports native database integration to send notifications directly on top of your internal customer data. This allows product teams to own their product notifications, eliminating any developer effort for data migration.
[View Docs](https://docs.suprsend.com/docs/database)

## Effortlessly Build Scalable Notifications
### Security & Compliance
SuprSend’s SDKs are HIPPA, GDPR and SOC-2 compliant with end-to-end encryption that safeguards your data and ensures data privacy.
[View Docs](https://suprsend.trustcenter.sprinto.com/)

### Loved by Customers
SuprSend has been ranked #1 in Notification Infrastructure category.

### Developers' first
SDKs available in all major languages.
[\\
\\
Python](https://docs.suprsend.com/docs/python-sdk) [\\
\\
Node.js](https://docs.suprsend.com/docs/nodejs-sdk) [\\
\\
Java](https://docs.suprsend.com/docs/java-sdk)
[\\
\\
Go](https://docs.suprsend.com/docs/go-sdk) [\\
\\
Flutter](https://docs.suprsend.com/docs/flutter) [\\
\\
React Native](https://docs.suprsend.com/docs/react-native)
[\\
\\
Python](https://docs.suprsend.com/docs/python-sdk) [\\
\\
Node.js](https://docs.suprsend.com/docs/nodejs-sdk) [\\
\\
Java](https://docs.suprsend.com/docs/java-sdk)
[\\
\\
Go](https://docs.suprsend.com/docs/go-sdk) [\\
\\
Flutter](https://docs.suprsend.com/docs/flutter) [\\
\\
React Native](https://docs.suprsend.com/docs/react-native)
### Enterprise Ready
SSO, ready for Scale, RBAC.

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/suprsend-vs-knock#) [Deny](https://www.suprsend.com/suprsend-vs-knock#) [Accept](https://www.suprsend.com/suprsend-vs-knock#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/suprsend-vs-knock#) [Allow all cookies](https://www.suprsend.com/suprsend-vs-knock#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/suprsend-vs-knock#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Smart Routing Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
SMART ROUTING
# Reach users where they are
## Optimize your outreach by prioritizing the most engaging channel every time using real-time user data like preferences, recent activity, and notification interaction
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

POWERFUL RULES
Routing Rules That Work:
Simple Setup, Powerful Results
Easily achieve your notification goals while delighting your users with SuprSend's AI-powered routing engine. Simply set your preferences using intuitive form editor and achieve your business goals like high delivery or better engagement with minimal setup.



BETTER USER EXPERIENCE
Maximize user engagement without bombarding, and save cost
- Save up to 30% of notification cost and see a 20% up tick in user engagement with smart routing.
- By ensuring that your notifications are delivered on the most receptive channels first, you can drive higher engagement with significantly reduced cost
REAL TIME VISIBILITY
See logs and track notifications progress in real time
- Always stay on top of your notifications with real-time logs and analytics
- See when your notifications were delivered, seen by the user, and which channels were not tried since success was achieved


FLEXIBLE API
Flexibility to set routing logic from the code
- Directly set routing logic through code with SuprSend’s developer-friendly API and SDKs, giving fine-grain control to developers over user’s communication experience
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/smart-routing#) [Deny](https://www.suprsend.com/products/smart-routing#) [Accept](https://www.suprsend.com/products/smart-routing#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/smart-routing#) [Allow all cookies](https://www.suprsend.com/products/smart-routing#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/smart-routing#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## SuprSend vs Novu
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# SuprSend vs Novu
SuprSend is ranked as #1 Notification Infrastructure on G2. Experience seamless implementation and advanced capabilities like WYSIWYG template editors, flexible preference center, and a powerful workflow engine for delivering superior customer notifications.
[Why Customers Prefer Us](https://www.suprsend.com/suprsend-vs-novu#comparison-table) [Get Started](https://app.suprsend.com/en/signup/)
## Deliver engaging notifications effortlessly with enhanced capabilities in no time
### Craft notifications that drive engagement
State-of-the-art workflow engine to craft complex notification journeys in a matter of minutes
Build multi-step journeys with batching, branches, conditions and webhook
Visual workflow editors
Channel and Vendor Routing
In-built preference management
[View Docs](https://docs.suprsend.com/docs/design-workflow)

### Deliver native in-app experiences
Ship real-time alerts within your application powered by SuprSend’s infrastructure
Get drop-in components to add native looking inbox
Use headless to build your own feed from scratch
Superior capabilities with support for pinning, sorting, tabs and filters
Customize branding and feed content for each tenant
[Check Inbox Playground](https://inbox-playground.suprsend.com/)

### Get Observability into each and every notification sent
SuprSend logs everything from the API call to the delivery response of final notification sent, so that you never hit a blind spot.
Real-time logs of sent notifications
Easy filtering and debugging capabilities
Anomaly alerts so you never miss a beat
Analytics to track overall notification performance
Export data via csv
.webp)
## Compare features of Novu vs SuprSend
Here is an overview of how the two products stack up against each other in terms of features and integration effort.
## Features
## Novu

## SuprSend
Template editors
Basic (plain text + HTML)
WYSIWYG editor
Template CRUD over API
Not Supported
Supported
Preference support - channel, category, frequency control
Basic (only channel opt-out support)
Supported
Multi-tenancy support in templates, feed, preferences
Not Supported in Preferences
Supported
Hosted Unsubscription Page
Not Supported
Supported
Multi-step workflow builder
Supported
Supported
Vendor and Channel Routing
Not Supported
Supported
Supported Channels
Email, SMS, In-App, Push, Slack, MS Teams
Email, SMS, In-App, Push, Slack, MS Teams, **Whatsapp**
Real-time in-app notification feed
Supported
Supported
In-App Inbox customizations
Themes, Tabs
Themes, Tabs, Pinning, Filter & Sort, Expiry
Multi-tenant In-App feed
Not Supported
Supported
Syncing notifications data back to warehouse
Not Supported
Supported
Integration with third party data platforms - Segment, Mixpanel, Database
Not Supported
Segment, Mixpanel, Postgres, MySQL, Bigquery
User Segmentation and Broadcast
Not Supported
Supported
[Get Started For Free](https://app.suprsend.com/en/signup/) [Chat to sales](https://www.suprsend.com/suprsend-vs-novu#)
Template editors

SuprSend
WYSIWYG editor
Novu
Basic (plain text + HTML)
Template CRUD over API

SuprSend
Supported
Novu
Not Supported
Preference support - channel, category, frequency control

SuprSend
Supported
Novu
Basic
(only channel opt-out supported)
Multi-tenancy support in templates, feed, preferences

SuprSend
Supported
Novu
Not supported in Preferences
Hosted Unsubscription Page

SuprSend
Supported
Novu
Not Supported
Multi-step workflow builder

SuprSend
Supported
Novu
Supported
Vendor and Channel Routing

SuprSend
Supported
Novu
Not Supported
Supported Channels

SuprSend
Email, SMS, In-App, Push, Slack, MS Teams, **Whatsapp**
Novu
Email, SMS, In-App, Push, Slack, MS Teams
Real-time in-app notification feed

SuprSend
Supported
Novu
Supported
In-App Inbox customizations

SuprSend
Themes, Tabs, Pinning, Filter & Sort, Expiry
Novu
Themes, Tabs
Multi-tenant In-App feed

SuprSend
Supported
Novu
Not Supported
Syncing notifications data back to warehouse

SuprSend
Supported
Novu
Not Supported
Integration with third party data platforms - Segment, Mixpanel, Big Query

SuprSend
Segment, Mixpanel, Big Query, Postgres, MySQL, Bigquery
Novu
Not Supported
User Segmentation and Broadcast

SuprSend
Supported
Novu
Not Supported
## What makes SuprSend the right choice?
Discover the top reasons why customers choose SuprSend over Novu. SuprSend bridges critical gaps and meets your requirements, sparing the need to write custom code.
### User Friendly Templates
SuprSend provides advanced WYSIWYG editors with multi-lingual and versioning support. No need for engineers to handle edge cases in code.
[View Docs](https://docs.suprsend.com/docs/templates)

### Preferences
SuprSend provides granular preference control at category, channel and notification frequency level with support to handle multi-tenant preferences. Preference control in novu is limited to channel-level adjustments.
[View Docs](https://docs.suprsend.com/docs/preferences)
.webp)
### Third-party data connectors
SuprSend supports third party integrations with data stores like internal database or CDPs like Segment, to power notifications directly through external data store without any engineering effort required for data migration - a feature missing in Novu.
[View Docs](https://docs.suprsend.com/docs/connectors)
.webp)
### Advanced Analytics
Dive into how your customers are interacting with notifications along with clear understanding of delivery rates and failure reasons. Sync data back to your warehouse for further analysis.
.webp)
## Effortlessly Build Scalable Notifications
### Security & Compliance
SuprSend’s SDKs are HIPPA, GDPR and SOC-2 compliant with end-to-end encryption that safeguards your data and ensures data privacy.
[View Docs](https://trust.suprsend.com/)

### Loved by Customers
SuprSend has been ranked #1 in Notification Infrastructure category.

### Developers' first
SDKs available in all major languages.
[\\
\\
Python](https://docs.suprsend.com/docs/python-sdk) [\\
\\
Node.js](https://docs.suprsend.com/docs/nodejs-sdk) [\\
\\
Java](https://docs.suprsend.com/docs/java-sdk)
[\\
\\
Go](https://docs.suprsend.com/docs/go-sdk) [\\
\\
Flutter](https://docs.suprsend.com/docs/flutter) [\\
\\
React Native](https://docs.suprsend.com/docs/react-native)
[\\
\\
Python](https://docs.suprsend.com/docs/python-sdk) [\\
\\
Node.js](https://docs.suprsend.com/docs/nodejs-sdk) [\\
\\
Java](https://docs.suprsend.com/docs/java-sdk)
[\\
\\
Go](https://docs.suprsend.com/docs/go-sdk) [\\
\\
Flutter](https://docs.suprsend.com/docs/flutter) [\\
\\
React Native](https://docs.suprsend.com/docs/react-native)
### Enterprise Ready
SSO, ready for Scale, RBAC.

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/suprsend-vs-novu#) [Deny](https://www.suprsend.com/suprsend-vs-novu#) [Accept](https://www.suprsend.com/suprsend-vs-novu#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/suprsend-vs-novu#) [Allow all cookies](https://www.suprsend.com/suprsend-vs-novu#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/suprsend-vs-novu#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Integrate Notification Providers
# Integrate with your favourite providers
without writing a single line of code

# Sendgrid
Email
SendGrid is a powerful email delivery platform, providing reliable infrastructure, real-time analytics, and advanced features for successful email campaigns and transactional emails.

# Mailgun
Email
Mailgun offers a comprehensive email API and SMTP service, empowering developers with easy integration, email validation, and detailed analytics for efficient email delivery.

# Exotel
Whatsapp
Exotel offers seamless SMS solutions tailored for businesses, providing easy integration, automated workflows, and intelligent routing for efficient customer communication.

# Amazon SES
Email
Amazon SES (Simple Email Service) is a scalable and cost-effective email solution, providing high deliverability, email reputation management, and robust API integration within the Amazon Web Services ecosystem.

# Postmark
Email
IN BETA
Postmark is a trusted email provider known for its lightning-fast email delivery, detailed tracking, bounce management, and easy-to-use APIs for reliable transactional email sending.

# Mailjet
Email
REQUEST
Mailjet is a feature-rich email service provider, offering powerful marketing automation, collaborative tools, advanced segmentation, and real-time monitoring for successful email campaigns.

# Whatsapp Cloud API
Whatsapp
IN BETA
WhatsApp Cloud API offers a secure and scalable solution for sending automated notifications on WhatsApp, empowering businesses to engage customers effectively and enhance user experiences.

# Slack
Chat
Slack is a chat notification provider designed for streamlined team collaboration, offering real-time messaging, file sharing, and integrations for efficient communication and productivity.

# Twilio
SMS
Twilio is a leading SMS provider, offering robust messaging APIs, global coverage, and scalable infrastructure for businesses to connect with customers seamlessly.

# Plivo
SMS
IN BETA
Plivo empowers businesses with a flexible SMS platform, enabling developers to build customized messaging applications with powerful APIs and global reach.

# Mandrill
Email
REQUEST
Mandrill, by Mailchimp, provides a reliable email infrastructure with advanced delivery features, customizable templates, and detailed analytics, ensuring high inbox placement and engagement for transactional emails.

# Message Bird
SMS
MessageBird provides versatile SMS services, enabling businesses to engage customers through SMS, chat apps, and voice, all in one platform.

# Vonage
SMS
REQUEST
Vonage delivers reliable SMS services with advanced features like two-way messaging, short codes, and delivery receipts, ensuring effective customer engagement and seamless user experiences.

# Sinch (ACL)
SMS
Sinch is a leading SMS provider, delivering reliable messaging solutions with powerful features, robust security, and scalable infrastructure.

# Gupshup
Whatsapp
Gupshup is a cutting-edge SMS provider empowering businesses with AI-driven chatbots, rich messaging features, and seamless integration for effective customer engagement.

# Karix
Whatsapp
Karix offers comprehensive SMS services with global coverage, advanced analytics, and easy integration for seamless communication.

# Firebase (FCM)
Mobile Push
FCM is a powerful push notification provider that offers cross-platform support, high deliverability, and real-time messaging capabilities, enabling businesses to engage users across devices efficiently.

# APNS
Mobile Push
Apple's dedicated push notification service, providing secure and reliable messaging for iOS and macOS applications, ensuring timely and personalized communication with Apple device users.

# Mi Push
Mobile Push
Xiaomi's push notification service, delivering real-time messages to millions of MIUI users, enabling businesses to reach a vast user base in China and other markets where Xiaomi devices are popular.

# Microsoft Teams
Chat
Microsoft Teams revolutionizes chat notifications, combining messaging, video conferencing, and document collaboration in a single platform, empowering teams to collaborate seamlessly across projects.

# SuprSend Inbox
Notification Inbox
Enhance your app's user experience with SuprSend's app inbox notifications, delivering personalized and engaging messages directly to users.

# Discord
Chat
REQUEST
Discord redefines chat notifications for gaming and community-centric communication, providing voice, video, and text chat features, along with server customization and integration options for immersive group interactions.
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Connect with Every Channel and Provider in One Place
Effortlessly integrate any notification channel and provider within minutes. SuprSend handles the integrations, updates, and routing - freeing you to deliver exceptional notification experience to your customers.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)

## Providers forEvery Channel
[**Email**](https://www.suprsend.com/integration-with-providers#w-tabs-0-data-w-pane-0) [**Push**](https://www.suprsend.com/integration-with-providers#w-tabs-0-data-w-pane-1) [**SMS**](https://www.suprsend.com/integration-with-providers#w-tabs-0-data-w-pane-2) [**Chat**](https://www.suprsend.com/integration-with-providers#w-tabs-0-data-w-pane-3) [**Whatsapp**](https://www.suprsend.com/integration-with-providers#w-tabs-0-data-w-pane-4) [**In App**](https://www.suprsend.com/integration-with-providers#w-tabs-0-data-w-pane-5)

### Sendgrid
SendGrid is a powerful email delivery platform, providing reliable infrastructure, real-time analytics, and advanced features for successful email campaigns and transactional emails.

### Mailgun
Mailgun offers a comprehensive email API and SMTP service, empowering developers with easy integration, email validation, and detailed analytics for efficient email delivery.

### Amazon SES
Amazon SES (Simple Email Service) is a scalable and cost-effective email solution, providing high deliverability, email reputation management, and robust API integration within the Amazon Web Services ecosystem.

### Postmark
IN BETA
Postmark is a trusted email provider known for its lightning-fast email delivery, detailed tracking, bounce management, and easy-to-use APIs for reliable transactional email sending.

### Mailjet
REQUEST
Mailjet is a feature-rich email service provider, offering powerful marketing automation, collaborative tools, advanced segmentation, and real-time monitoring for successful email campaigns.

### Mandrill
REQUEST
Mandrill, by Mailchimp, provides a reliable email infrastructure with advanced delivery features, customizable templates, and detailed analytics, ensuring high inbox placement and engagement for transactional emails.

### Firebase (FCM)
FCM is a powerful push notification provider that offers cross-platform support, high deliverability, and real-time messaging capabilities, enabling businesses to engage users across devices efficiently.

### APNS
Apple's dedicated push notification service, providing secure and reliable messaging for iOS and macOS applications, ensuring timely and personalized communication with Apple device users.

### Mi Push
Xiaomi's push notification service, delivering real-time messages to millions of MIUI users, enabling businesses to reach a vast user base in China and other markets where Xiaomi devices are popular.

### Exotel
Exotel offers seamless SMS solutions tailored for businesses, providing easy integration, automated workflows, and intelligent routing for efficient customer communication.

### Twilio
Twilio is a leading SMS provider, offering robust messaging APIs, global coverage, and scalable infrastructure for businesses to connect with customers seamlessly.

### Plivo
IN BETA
Plivo empowers businesses with a flexible SMS platform, enabling developers to build customized messaging applications with powerful APIs and global reach.

### Message Bird
MessageBird provides versatile SMS services, enabling businesses to engage customers through SMS, chat apps, and voice, all in one platform.

### Vonage
REQUEST
Vonage delivers reliable SMS services with advanced features like two-way messaging, short codes, and delivery receipts, ensuring effective customer engagement and seamless user experiences.

### Sinch (ACL)
Sinch is a leading SMS provider, delivering reliable messaging solutions with powerful features, robust security, and scalable infrastructure.

### Gupshup
Gupshup is a cutting-edge SMS provider empowering businesses with AI-driven chatbots, rich messaging features, and seamless integration for effective customer engagement.

### Karix
Karix offers comprehensive SMS services with global coverage, advanced analytics, and easy integration for seamless communication.

### Slack
Slack is a chat notification provider designed for streamlined team collaboration, offering real-time messaging, file sharing, and integrations for efficient communication and productivity.

### Microsoft Teams
Microsoft Teams revolutionizes chat notifications, combining messaging, video conferencing, and document collaboration in a single platform, empowering teams to collaborate seamlessly across projects.

### Discord
REQUEST
Discord redefines chat notifications for gaming and community-centric communication, providing voice, video, and text chat features, along with server customization and integration options for immersive group interactions.

### Exotel
Exotel offers seamless SMS solutions tailored for businesses, providing easy integration, automated workflows, and intelligent routing for efficient customer communication.

### Whatsapp Cloud API
IN BETA
WhatsApp Cloud API offers a secure and scalable solution for sending automated notifications on WhatsApp, empowering businesses to engage customers effectively and enhance user experiences.

### Twilio
Twilio is a leading SMS provider, offering robust messaging APIs, global coverage, and scalable infrastructure for businesses to connect with customers seamlessly.

### Gupshup
Gupshup is a cutting-edge SMS provider empowering businesses with AI-driven chatbots, rich messaging features, and seamless integration for effective customer engagement.

### Karix
Karix offers comprehensive SMS services with global coverage, advanced analytics, and easy integration for seamless communication.

### SuprSend Inbox
Enhance your app's user experience with SuprSend's app inbox notifications, delivering personalized and engaging messages directly to users.
## Don't see the integration you're looking for?
[Request an Integration](https://forms.gle/6AAkxLzRmsah4VUS6)
## Become a Suprsend Technology Partner
Expand your market reach and access a vast network of potential clients by integrating your product with SuprSend. Submit your integration request in a few simple steps and connect with businesses in need of your solutions.
[Apply now](https://forms.gle/GEB1vYLTq6phTUMC9)
## Why Partner with SuprSend ?

### Built-in customer base
Ignite growth with access to over 25,000+ potential customers through our Technology Partnership Program

### API Integration
Integrate SuprSend directly with your product using our APIs. Our APIs are available in several coding language {java, Go, node JS}

### Amplify your brand visibility
Leverage our marketing channels for broader exposure by participating in blogs, case studies, and other promotional activities

### Dedicated support and resources
Access our technical support and resources. We provide documentation and best practices to ensure a seamless integration
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/integration-with-providers#) [Deny](https://www.suprsend.com/integration-with-providers#) [Accept](https://www.suprsend.com/integration-with-providers#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/integration-with-providers#) [Allow all cookies](https://www.suprsend.com/integration-with-providers#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/integration-with-providers#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## In-App Notification Feeds
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# Why Use In-App Notification Feeds for SAAS Products? - SuprSend

Anjali Arya
•
February 17, 2024
Shares




[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend#) [Deny](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend#) [Accept](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend#) [Allow all cookies](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/why-use-in-app-notification-feeds-for-saas-products---suprsend#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## In-App Notification Center
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# How to Streamline In-Product Communication with SuprSend’s In-App Notification Center?

Nikita Navral
•
October 26, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center#) [Deny](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center#) [Accept](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center#) [Allow all cookies](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-streamline-in-product-communication-with-suprsends-in-app-notification-center#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

## In-App Inbox
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
IN-APP INBOX
# Add a perfect notification center to your app, in minutes
Get real-time notification feed API along with pre-built UI components to alert customers within your app. No infrastructure setup or coding required.
[Get Started For Free](https://app.suprsend.com/en/signup/) [See a live demo](https://inbox-playground.suprsend.com/)

## Drive in-app actions with a plug-and-play Inbox
Engage your users when they are active on your product with a well-designed and highly functional Inbox experience. Implement swiftly by adding just a few lines of code.
[Integrate now](https://docs.suprsend.com/docs/inbox-overview)
### Ready UI components, fully customizable to match your brand style
Don’t waste your time designing Inbox from scratch. Just plug-in our ready Inbox centre or create your native UI using our full blown headless library.
### Real-time with cross-browser synchronization
Ensure that users receive messages instantly and have an in-sync experience across different browsers and devices. No infrastructure setup required at your end.
### Feature rich, with built-in support for complex use cases
SuprSend Inbox comes with tons of advanced functionalities to solve for any complicated notification usecase and interaction.

Toasts

Set Expiry

Pinning

Tabs, Filter and Sort

Inline click actions

State management (click, open, archive)

Scheduling

Batching

Smart Channel Routing

Multi-tenant support

User Preferences
## Design your native Inbox experience
Use our pre-built component or build your own UI using headless library.
[Check all customizations](https://docs.suprsend.com/docs/react-customize-inbox) [Build with Headless Library](https://docs.suprsend.com/docs/headless-inbox)
Views
Themes
.webp)
Mutiple Tabs

Custom Click Handler

Localisation

Pinning
.webp)
Filter & Sort

## Design your native Inbox experience
Use our pre-built component or build your own UI using headless library.
[Check all customizations](https://docs.suprsend.com/docs/react-customize-inbox) [Build with Headless Library](https://docs.suprsend.com/docs/headless-inbox)
[Views](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-0) [Themes](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-1) [Tabs](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-2) [Custom Click Handler](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-3) [Localisation](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-4) [Pinning](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-5) [Filter & Sort](https://www.suprsend.com/products/app-inbox#w-tabs-0-data-w-pane-6)
### Render inbox view that best suits your needs
Show a full page inbox or a floating inbox pop over based on your use case. You can also render notification inbox in a sidebar or off-canvas view to maximize screen real estate.
.webp)
### Inbox design that adapts to your theme
As the demand for dark mode continues to rise, it's important to ensure that not only the main website but also the inbox adapts to the chosen theme.
### Organize better with notification groups
Efficiently organize your notifications with tabs. For example, you can separate read and unread notifications, or create a dedicated tab for critical notifications such as reviews and approvals.
### Enhance interaction with custom click action
Call an inline action, open a modal or redirect users to a URL. You can configure a common click behaviour on the entire card or assign distinct click actions to individual components of the card, clicking on avatar opens user profile, while clicking on button opens a confirmation modal.

### Go Global with language translation support
Translate the App Inbox UI to any language based on your user language preferences
.webp)
### Pin critical notifications on top
Draw user's attention by pinning time sensitive alerts and critical user actions. Set expiry or unpin it once the action is complete.

### Give users option to filter and sort
Users can filter out read and unread notifications and sort notifications no just on timestamp but priority.
## Secure and Scalable, built for Developers
SDKs available in all major languages
[\\
\\
React.js](https://docs.suprsend.com/docs/inbox-react) [\\
\\
React Native](https://docs.suprsend.com/docs/inbox-react-native) [\\
\\
Flutter](https://docs.suprsend.com/docs/inbox-flutter)
[\\
\\
Angular.js](https://docs.suprsend.com/docs/inbox-angular) [\\
\\
Vue.js](https://docs.suprsend.com/docs/embeddable-inbox) [\\
\\
Next.js](https://docs.suprsend.com/docs/inbox-react)

Data security
Secure authentication with HMAC encoded user identification to prevent unauthorised access.
importcryptofrom "crypto";
function
hmac\_rawurlsafe\_base64\_string
(distinct\_id, secret){
const hash = crypto
.createHmac("sha256",
secret)
.update(distinct\_id)
.digest(“base64”);
return hash.trimEnd(“=”);}

Easy Integration
Deploy quickly without compromising on design and developer experience. Ready UI components and example codes available for easy integration.
[Check Playground](https://inbox-playground.suprsend.com/)
//install with
npm i @suprsend/react-inbox
import SuprSendInbox from
'@suprsend/react-inbox'
//add to your react component

Observability
Deep observability and debugging capabilities to check the status of your notifications while they are being sent in real-time.


Monitoring
Consolidated Analytics to track notification engagement like open, seen, click in real-time
.webp)

Quick Iteration
Decouple notification logic from the code. Deploy once and iterate easily, without making any changes in your code.


Multi-Channel
Start with Inbox and add out-of-app channels, without any development effort. Notify users on the best channel with smart channel routing.
.webp)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/products/app-inbox#) [Deny](https://www.suprsend.com/products/app-inbox#) [Accept](https://www.suprsend.com/products/app-inbox#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/products/app-inbox#) [Allow all cookies](https://www.suprsend.com/products/app-inbox#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/products/app-inbox#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1350231923.1744787157>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=19230960)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787157196&cv=11&fst=1744787157196&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103103158~103103160&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fproducts%2Fapp-inbox&hn=www.googleadservices.com&frm=0&tiba=Deploy%20App%20Inbox%20Notification%20Centre%20in%20Minutes%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=1926728846.1744787157&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## SuprSend vs Twilio
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# SuprSend vs Twilio - Which SMS Notification Service Should You Choose?

Anjali Arya
•
March 5, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/suprsend-vs-twilio---which-sms-notification-service-should-you-choose#) [Deny](https://www.suprsend.com/post/suprsend-vs-twilio---which-sms-notification-service-should-you-choose#) [Accept](https://www.suprsend.com/post/suprsend-vs-twilio---which-sms-notification-service-should-you-choose#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/suprsend-vs-twilio---which-sms-notification-service-should-you-choose#) [Allow all cookies](https://www.suprsend.com/post/suprsend-vs-twilio---which-sms-notification-service-should-you-choose#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/suprsend-vs-twilio---which-sms-notification-service-should-you-choose#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Activity Feed Overview
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Product
# What is an Activity Feed - Meaning, Benefits, Examples & more

Anjali Arya
•
February 5, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/activity-feed#) [Deny](https://www.suprsend.com/post/activity-feed#) [Accept](https://www.suprsend.com/post/activity-feed#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/activity-feed#) [Allow all cookies](https://www.suprsend.com/post/activity-feed#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/activity-feed#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Managing Alert Fatigue
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
SMS
# Understanding and Managing Alert Fatigue

Anjali Arya
•
February 5, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/alert-fatigue#) [Deny](https://www.suprsend.com/post/alert-fatigue#) [Accept](https://www.suprsend.com/post/alert-fatigue#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/alert-fatigue#) [Allow all cookies](https://www.suprsend.com/post/alert-fatigue#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/alert-fatigue#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Multi-Tenant Notifications
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
MULTI-TENANT ALERTS
# Send alerts tailored to your customer’s needs
Deliver a customized notification experience to your customers with SuprSend's multi-tenant solution. No need to manage unique brand settings, customizations and preferences in your code.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
## Cater to your customers' unique preferences and needs

#### Manage tenants' configurations easily
Store all your tenant settings, like branding elements (logo, colors, social links), and notification preferences outside code, and dynamically send custom notifications on behalf of your tenants.

### Customize templates as per your tenants' needs
Send branded notifications with your customer's header, footer, and more, all through configurable templates. And why stop there? Customize template for every customer, taking personalization one step ahead.

#### Route through customers' brand handles
Send notifications with your customers’ brand handles, like email domains and short codes in text messages. This elevates user engagement since they connect with your customer's brands.

#### Empower your customers to set preferences for their end users
Allow your customers to set notification preferences for their end users with. SuprSend Preference module. Offer preference control at different hierarchies - your business, tenant and end user.

#### Unlock complete notifications observability for your users
Provide notification logs and performance to your customers within your product with the support of data export and APIs.

#### Let your users setup communication inside your product
Embed SuprSend's advanced notification capabilities inside your product, empowering your users to configure notification workflows directly within your platform.
## Build customized multi-tenant notifications with ease
Seamlessly incorporate branding, vendor routing, preferences, and custom content for each customer. Plus, empower your users to send notifications directly from your platform.
### On-Brand templates
Deliver white-labeled notifications tailored to your customer's brand style.

### Customized content for your tenants
Send unique template content for each tenant, allowing for more than just styling adjustments.

### Empower tenants to create their specific engagement notifications
Enable your tenants to launch one-off campaigns, such as offers and product updates, directly from within your platform.

### Send notifications with customer's brand handles
Route notifications on behalf of your customers’ providers, their email domain and SMS headers.

## Accelerate notification development while delivering superior user experience
SuprSend provides power of code & no-code, along with built-in components, so you can deliver the best notification experience without extensive in-house development.
### Unify all notifications in one place
Reduce complexity of managing multiple systems in code with right abstractions. Centralize notifications across all channels, products & teams.
[Learn more\\
](https://docs.suprsend.com/docs/getting-started)

### Craft personalized messages with Visual Template Engine
Get a powerful template engine to make notifications personalized & consistent with your brand. Completely eliminate template management & rendering in code.
[Learn more\\
](https://docs.suprsend.com/docs/templates)

### Allow users to control notification preferences
SuprSend provides ready-made UI components and APIs for notification preferences so your users can decide which notifications they want to receive, and on which channels.
[Learn more\\
](https://docs.suprsend.com/docs/preferences)

## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/multi-tenant#w-tabs-0-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/multi-tenant#w-tabs-0-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/multi-tenant#w-tabs-0-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/multi-tenant#w-tabs-0-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/multi-tenant#w-tabs-0-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/use-cases/multi-tenant#) [Deny](https://www.suprsend.com/use-cases/multi-tenant#) [Accept](https://www.suprsend.com/use-cases/multi-tenant#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/use-cases/multi-tenant#) [Allow all cookies](https://www.suprsend.com/use-cases/multi-tenant#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/use-cases/multi-tenant#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=11114432.1744787157>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=294321190)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787157224&cv=11&fst=1744787157224&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=720&url=https%3A%2F%2Fwww.suprsend.com%2Fuse-cases%2Fmulti-tenant&hn=www.googleadservices.com&frm=0&tiba=Multi-tenant%20Alerts%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=1927841928.1744787157&uaa=x86&uab=64&uafvl=Chromium%3B131.0.6778.33%7CNot_A%2520Brand%3B24.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0&uaw=0&fledge=1&data=event%3Dgtag.config)
## Transactional Alerts
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
TRANSACTIONAL ALERTS
# Send real-time transactional notifications reliably
Streamline all your transactional notifications in one place. Send out notifications across multiple channels with a single unified API.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
## Achieve high delivery rates with deep observability

#### Increase reach with Multi-Channel targetting
Use a single API for alerts across SMS, email, inbox, push, slack, teams, and other channels. Alert users where they are with multi-channel notifications.

### Minimize failure risks with Channel & Provider Fallback
Create redundancy for important alerts by automatically switching to fallback channels & provider. Maintain business continuity and be compliant with message delivery.

#### Ensure timely delivery for time sensitive alerts
SuprSend API prioritizes speed with average latency of 200 ms, ensuring your users receive notifications promptly and reliably.

#### Enhance Observability with detailed Logs for Every Notification
Improve visibility into your notifications with unified logs across all channels. Debug issues easily and understand notification performance in one place.
## Build any transactional usecase with ease
Effortlessly create, edit, deliver, manage & debug transactional alerts across all channels. Leverage simple API, SDKs, intuitive dashboard, integration with Segment & popular providers to achieve enterprise-grade configurability & scalability.
### Purchase Confirmation
Send immediate confirmations when customers make purchases.

### Real-time Alerts
Notify customers of account balance updates, transactions, or unusual activity.

### Status Update
Provide real-time updates when a status change occurs.

### Activity Alerts
Send notifications to a user based on activity in his account.

### Authentication
Setup notifications for account verification, forgot password, invite user.

### Incident Alerting
Setup incident alerts and notify users with batching & preferences.

## Accelerate notification development while delivering superior user experience
SuprSend provides power of code & no-code, along with built-in components, so you can deliver the best notification experience without extensive in-house development.
### Unify all notifications in one place
Reduce complexity of managing multiple systems in code with right abstractions. Centralize notifications across all channels, products & teams.
[Learn more\\
](https://docs.suprsend.com/docs/getting-started)

### Craft personalized messages with Visual Template Engine
Get a powerful template engine to make notifications personalized & consistent with your brand. Completely eliminate template management & rendering in code.
[Learn more\\
](https://docs.suprsend.com/docs/templates)

### Allow users to control notification preferences
SuprSend provides ready-made UI components and APIs for notification preferences so your users can decide which notifications they want to receive, and on which channels.
[Learn more\\
](https://docs.suprsend.com/docs/preferences)

## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/transactional#w-tabs-0-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/transactional#w-tabs-0-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/transactional#w-tabs-0-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/transactional#w-tabs-0-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/transactional#w-tabs-0-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/use-cases/transactional#) [Deny](https://www.suprsend.com/use-cases/transactional#) [Accept](https://www.suprsend.com/use-cases/transactional#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/use-cases/transactional#) [Allow all cookies](https://www.suprsend.com/use-cases/transactional#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/use-cases/transactional#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## SOC 2 Compliance Announcement
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Announcing our SOC 2 Type 2 Compliance Certification @SuprSend

Gaurav Verma
•
February 5, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend#) [Deny](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend#) [Accept](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend#) [Allow all cookies](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/announcing-our-soc-2-compliance-certification-suprsend#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

## Toast Message Integration
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# What is a Toast Message? Integrate react native toast messages with SuprSend

Anjali Arya
•
September 5, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend#) [Deny](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend#) [Accept](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend#) [Allow all cookies](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/what-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=905786603.1744787157>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=1466054950)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787156760&cv=11&fst=1744787156760&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116025&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fpost%2Fwhat-is-a-toast-message-integrate-react-native-toast-messages-with-suprsend&hn=www.googleadservices.com&frm=0&tiba=What%20is%20a%20Toast%20Message%3F%20Integrate%20react%20native%20toast%20messages%20with%20SuprSend&npa=0&pscdl=noapi&auid=1758360330.1744787157&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Data Processing Addendum
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Data Processing Addendum
This Data Processing Addendum (hereinafter referred to as the “ **DPA**”) for vendors is entered into between vendor, hereinafter the “ **Vendor**” or “ **Processor**”; and **SuprStack, Inc.**( **“Company”**)
The Vendor and Company shall also be referred to collectively as the “ **Parties**” and individually as the “ **Party**”.
**The Parties hereby agree as follows:**
## 1\. Definitions
In this DPA, the following terms shall have the following meanings:
1.1
“ **Authorised Persons”** shall mean any and all persons formally and properly empowered to perform specified duties associated with an office or an agreement or contract and shall include in this context the Vendor's staff, agents and subcontractors.
1.2
“ **Controller**” shall mean the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
1.3
“ **Data Protection Laws**” shall mean any data protection laws applicable to Company or Vendor in connection with the providing the Services, including without limitation, the General Data Protection Regulation (“ **GDPR**”) (Regulation (EU) 2016/679; the UK GDPR; and the Swiss Federal Act on Data Protection (as may be amended or superseded).
1.4
“ **Data Subject**” shall mean an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. In the context of CCPA, the term Data Subject shall have the meaning given to the term “ **Consumer**” under the CCPA.
1.5
“ **GDPR**” shall mean the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
1.6
“ **Personal Data**” shall mean any information relating to a Data Subject.
1.7
“ **Personal Data Breach**” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored or otherwise processed.
1.8
“ **Processor**” shall mean a natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller.
1.9
“ **Services**” shall mean the work performed by the Vendor for Company as set forth in a Services Agreement.
1.10
**“Services Agreement”** shall mean the agreement between the Vendor and Company describing and governing the Services to be provided by the Vendor to Company.
1.11
**“Standard Contractual Clauses”** or **“SCCs”** means (i) where the GDPR applies, the standard contractual clauses as approved by the European Commission (Implementing Decision (EU) 2021/914 of 04 June 2021) Implementing Decision (EU) 2021/914 of 04 June 2021) and available at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914 (“ **EU SCCs**”); (ii) where the UK GDPR applies, the International Data Transfer Addendum to the EU SCCs issued by the UK Information Commissioner, Version B1.0, in force from 21 March 2022 set forth as Schedule D of the UK GDPR (“ **UK SCCs**”) and (iii) where the Swiss DPA applies, the applicable standard data protection clauses issued, approved or recognized by the Swiss Federal Data Protection and Information Commissioner (the “ **Swiss SCCs**”) (in each case, as updated, amended or superseded from time to time).
1.12
**“Processing/To Process”** means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.
## 2\. Processing of Data
2.1
In connection with providing the Services to Company, Vendor acknowledges and agrees that it may Process Personal Data solely as necessary to perform its obligations under the Services Agreement and strictly in accordance with the documented instructions of Company (the " **Permitted Purpose**") as contained in this DPA, except where otherwise required by any EU (or any EU Member State) law applicable to Company. In this case, the Vendor shall inform Company of that legal requirement before Processing, unless the law prohibits this on important grounds of public interest.
2.2
Vendor acknowledges that Company may either be the Controller or the Processor of the Personal Data and where Company is the Processor, Vendor acknowledges that it will be a sub-processor to Company. Each Party shall adhere to and comply with the obligations that apply to it under applicable Data Protection Laws.
2.3
**Sub-processing _:_** Company consents to Vendor engaging third-party sub-processors to Process Personal Data provided that: (i) Vendor provides at least thirty (30) days prior notice in accordance with the DPA of the addition or removal of any sub-processor (including details of Processing it performs or will perform) to or from the list of existing sub-processors in Schedule C hereto; (ii) Vendor engages third-party sub-processors by way of a contract which imposes on the sub-processor, in substance, the same data protection obligations as the ones imposed on the Vendor in accordance with this DPA, and ensures that the sub-processor complies with the obligations to which the Vendor is subject under this DPA and under applicable Data Protection Laws. At Company’s request, the Vendor shall provide a copy of such a sub-processor agreement and any subsequent amendments to the Company. To the extent necessary to protect business secret(s) or other confidential information, including personal data, the Vendor may redact the text of the agreement prior to sharing the copy. The Vendor shall agree to a third-party beneficiary clause with the sub-processor whereby, in the event, the Vendor has factually disappeared, ceased to exist in law, or has become insolvent, Company shall have the right to terminate the sub-processor contract and to instruct the sub-processor to erase or return the Personal Data; and (iii) the Vendor remains fully liable for any breach of this DPA that is caused by an act, error or omission of its sub-processor. If Company refuses to consent to the Vendor's appointment of a third-party sub-processor on reasonable grounds relating to the protection of Personal Data, Company may elect to suspend or terminate the Services Agreement without penalty.
2.4
**International transfers:** The Vendor shall at all times provide an adequate level of protection for the Personal Data, wherever Processed, in accordance with the requirements of Data Protection Laws.
1. Where the Vendor Processes Personal Data under this DPA that originates from the European Economic Area (“ **EEA**”), any such Processing shall be conditional on compliance with the SCCs. The SCCs, which are incorporated by reference, shall apply as follows:
1. Module 2 (Controller to Processor) shall apply where Company is a Controller and Vendor is a Processor.
2. Module 3 (Processor to Processor) shall apply where Company is a Processor and Vendor is a sub-processor.
3. in Clause 7, the optional docking clause will apply;
4. in Clause 11, the optional language will not apply;
5. in Clause 17, Option 1 will apply, and the EU SCCs will be governed by Irish law;
6. in Clause 18(b), disputes shall be resolved before the courts of Ireland;
7. Annex I of the EU SCCs shall be deemed completed with the information set out in Schedule A to this DPA; and
8. Annex II of the EU SCCs shall be deemed completed with the information set out in Schedule B to this DPA;
2. In relation to transfers of Personal Data originating from Switzerland and subject to the Swiss DPA, the EU SCCs as implemented under sub-paragraph (a) above will apply with the following modifications:
1. references to Regulation (EU) 2016/679; shall be interpreted as references to the Swiss DPA;
2. references to specific Articles of Regulation (EU) 2016/679; shall be replaced with the equivalent article or section of the Swiss DPA;
3. references to “EU”, “Union”, “Member State”, and “Member State law” shall be replaced with references to “Switzerland” or “Swiss law”;
4. the term “member state” shall not be interpreted in such a way as to exclude Data Subjects in Switzerland from the possibility of suing for their rights in their place of habitual residence (i.e., Switzerland);
5. Clause 13(a) and Part C of Annex I are not used and the “competent supervisory” is the Swiss Federal Data Protection Information Commissioner;
6. references to the “competent supervisory authority” and “competent courts” shall be replaced with references to the “Swiss Federal Data Protection Information Commissioner” and “applicable courts of Switzerland”;
7. in Clause 17, the Standard Contractual Clauses shall be governed by the laws of Switzerland; and
8. with respect to transfers to which the Swiss DPA applies, Clause 18(b) shall state that disputes shall be resolved before the applicable courts of Switzerland.
3. Where the UK GDPR applies, the UK SCCs shall apply to transfers of Personal Data originating in the UK to any other country not recognized by the competent United Kingdom regulatory authority or governmental body for the United Kingdom as providing an adequate level of protection for Personal Data.
4. Purely for the purpose of descriptions in the SCCs and only as between the Parties, Company agrees that it is the “data exporter” and Vendor is the “data importer”.
5. The Parties agree that if the Standard Contractual Clauses are replaced, amended or no longer recognized as valid under Data Protection Laws, or if a Supervisory Authority and/or Data Protection Legislation requires the adoption of an alternative transfer solution, the data exporter and data importer will: (i) promptly take such steps requested including putting an alternative transfer mechanism in place to ensure the Processing continues to comply with Data Protection Laws; or (ii) cease the transfer of Personal Data and at the data exporter’s option, delete or return the Personal Data to the data exporter.
2.5
**Confidentiality of Processing:** The Vendor will restrict its personnel from Processing Personal Data without authorisation. The Vendor will impose appropriate contractual obligations upon its personnel, including relevant obligations regarding confidentiality, data protection, and data security. Vendor shall ensure that any Authorised Person to Process Personal Data, shall be subject to a strict duty of confidentiality (whether a contractual or statutory duty), and shall not permit any person to Process Personal Data who is not under such a duty of confidentiality. Vendor shall ensure that all Authorised Persons Process Personal Data only as necessary for the Permitted Purpose.
2.6
For the avoidance of doubt, any instructions that would lead to Processing outside the scope of this DPA (e.g., because a new Processing purpose is introduced) will require a prior agreement between the Parties and, where applicable, shall be subject to the contract change procedure under the respective Agreement _._
2.7
Vendor shall, without undue delay, inform Company in writing if, in Vendor’s opinion, an instruction infringes Data Protection Laws, and provide a detailed explanation of the reasons for its opinion in writing.
## 3\. **Security of Data**
Vendor shall implement appropriate technical and organizational measures to ensure the security of the Personal Data and protect the data against a Personal Data Breach, as specified in Schedule B hereto. In assessing the appropriate level of security, the Parties shall take due account of state of the art, the costs of implementation, the nature, scope, context and purposes of Processing, and the risks involved for the Data Subjects.
If the Processing involves Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data or biometric data for the purpose of uniquely identifying a natural person, data concerning health or a person’s sex life, or sexual orientation, or data relating to criminal convictions and offenses (“ **Sensitive Data**”), the Vendor shall apply specific restrictions and/or additional safeguards.
## 4\. **Term and Termination**
4.1
This DPA becomes effective upon signature. It shall continue to be in full force and effect as long as Vendor is Processing Personal Data pursuant to the Services Agreement.
4.2
Where amendments are required to ensure compliance of this DPA with Data Protection Laws, the Parties shall make reasonable efforts to agree on such amendments upon request of the Controller. Where the Parties are unable to agree upon such amendments, Company may terminate the Services Agreement and this DPA with ten (10) days’ prior written notice to the Vendor.
4.3
Without prejudice to any provisions under applicable Data Protection Laws, in the event that the Vendor is in breach of its obligations under this DPA, Company may instruct the Vendor to suspend the Processing of Personal Data until the latter complies with this DPA or the Services Agreement is terminated. The Vendor shall promptly inform Company in case it is unable to comply with this DPA, for whatever reason.
4.4
Company shall be entitled to terminate the Services Agreement insofar as it concerns Processing of Personal Data in accordance with this DPA if:
1. the Processing of Personal Data by the Vendor has been suspended by Company pursuant to Clause 4.3 and if compliance with this DPA is not restored within a reasonable time and in any event within one (1) month following suspension;
2. the Vendor is in substantial or persistent breach of this DPA or its obligations under applicable Data Protection Laws;
3. the Vendor fails to comply with a binding decision of a competent court or the competent supervisory authority/ies regarding its obligations pursuant to this DPA or to applicable Data Protection Laws.
4.5
The Vendor shall be entitled to terminate the Services Agreement insofar as it concerns Processing of Personal Data under this DPA where, after having informed Company that its instructions infringe applicable legal requirements in accordance with Clause 2.8, Company insists on compliance with the instructions.
## 5\. **Actions and Access Requests**
5.1
Vendor shall assist Company in the event of any supervisory action by data protection authorities. Vendor hereby grants permission to Company to disclose, at its sole discretion, the contents of this DPA with its customers and/or any data protection authorities on their request. Upon Company’s request, Vendor shall provide Company with a designated contact for all privacy-related queries.
5.2
Vendor shall provide all reasonable and timely assistance to Company to enable Company to respond to:
1. any request from a Data Subject to exercise any of its rights under applicable laws (including its rights of access, correction, objection, erasure and data portability, as applicable); and
2. any other correspondence, enquiry or complaint received from a Data Subject, regulator or other third-party in connection with the Processing of the Personal Data.
In the event that any such request, correspondence, enquiry or complaint is made directly to Vendor, Vendor shall promptly inform Company and, where appropriate, the Controller, providing full details of the same.
5.3
The Vendor shall cooperate with and assist Company, for Company to comply with its obligations under applicable Data Protection Laws, taking into account the nature of Processing and the information available to the Vendor.
## 6\. **Breach Notification**
6.1
In the event of a Personal Data Breach concerning data Processed by the Vendor or sub-processor, the Vendor shall notify Company of the Personal Data Breach without undue delay and in any event within forty-eight (48) hours of the Vendor having become aware of the breach. Such notification shall contain, at least:
1. a description of the nature of the breach (including, where possible, the categories and approximate number of Data Subjects and data records concerned);
2. the details of a contact point where more information concerning the Personal Data Breach can be obtained;
3. its likely consequences and the measures taken or proposed to be taken to address the breach, including to mitigate its possible adverse effects.
Where, and insofar as, it is not possible to provide all this information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.
The Parties shall set out in Schedule C all other elements to be provided by the Vendor when assisting Company in compliance with Company’s obligations under applicable Data Protection Laws.
## 7\. **Deletion or Return of Data**
At any time during the term of the Services Agreement at Company’s written request or upon the termination or expiration of the Services Agreement for any reason, Vendor shall instruct all Authorised Persons to, securely dispose of all copies of Personal Data and certify in writing to Company that such Personal Data has been disposed of securely. The Vendor shall comply with all directions provided by Company with respect to the return or disposal of Personal Data. Until the data is deleted or returned, the Vendor shall continue to ensure compliance with this DPA.
## 8\. **Audit Rights**
The Vendor shall be able to demonstrate compliance with this DPA. The Vendor shall maintain complete and accurate records in connection with the Vendor’s performance under this DPA, and shall retain such records for a period of three (3) years after the termination or expiration of the Services Agreement. The Vendor shall permit Company (or its appointed third-party auditors) to audit the Vendor's compliance with this DPA and shall make available to the Company all information, systems, and staff necessary for Company (or its third-party auditors) to conduct such audit. The Vendor acknowledges that Company (or its third-party auditors) may enter its premises for the purposes of conducting this audit, provided that Company gives it reasonable prior notice of its intention to audit, conducts its audit during normal business hours, and takes all reasonable measures to prevent unnecessary disruption to the Vendor's operations. The Company shall be responsible for the costs of such audits unless the Vendor is found to be in breach of this DPA. The Vendor agrees, at its cost, to make any changes requested by the Company to correct inadequacies discovered in such audits or tests
## 9\. **Data Protection Impact Assessment**
The Vendor shall provide Company with all such reasonable and timely assistance as Company may require in order to conduct a data protection impact assessment and, if necessary, to consult with relevant data protection authorities.
# 10\. **Indemnity**
Vendor will indemnify, defend, and hold harmless Company and its Affiliates and their respective shareholders, directors, officers, employees, and agents from and against all expenses, liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of a third-party claim related to a breach by Vendor of its obligations under this DPA.
## 11\. **Miscellaneous**
11.1
In case of any conflict, the provisions of this DPA shall take precedence over the Services Agreement or provisions of any other agreement between the Company and the Vendor. In case of any conflict between this DPA and the SCCs, the SCCs shall take precedence over the provisions of the rest of the DPA.
11.2
No Party shall receive any remuneration for performing its obligations under this DPA except as explicitly set out in the Services Agreement.
11.3
Where this DPA requires a “written notice” such notice can also be communicated per email to the other Party.
11.4
Any supplementary agreements or amendments to this DPA must be made in writing and signed by both Parties.
11.5
Should individual provisions of this DPA become void, invalid, or non-viable, this shall not affect the validity of the remaining conditions of this DPA.
## Annex I
### Details of Processing
#### A. LIST OF PARTIES
Name of Data Importer:
The party identified as the "Company" in this DPA
Address:
16192, Coastal Highway, Lewes, Delaware, 19958, Country of Sussex, USA
Contact person’s name, position, and contact details:
Upon request
Activities relevant to the data transferred under these Clauses:
See Annex 1(B) below and the Agreement.
Signature and date:
This Annex I shall automatically be deemed executed when the DPA is executed by Company.
Role (controller/processor):
Processor
Name of Data Exporter:
The party identified as the “Vendor” in this DPA.
Address:
Reference is made to the Agreement.
Contact person’s name, position, and contact details:
Reference is made to the Agreement.
Activities relevant to the data transferred under these Clauses:
See Annex 1(B) below and the Agreement.
Signature and date:
This Annex I shall automatically be deemed executed when the DPA is executed by Customer.
Role (controller/processor):
Controller
#### B. DESCRIPTION OF PROCESSING/ TRANSFER
Categories of Data Subjects whose Personal Data is transferred
The Data Subjects whose Personal Data the Company processes when providing the Services to the Vendor.
Categories of Personal Data transferred
The categories of Personal Data that the Company processes when delivering Services to the Vendor.
Sensitive data transferred (if applicable) and applied restrictions or safeguards
No sensitive data is processed under the Agreement.
Frequency of Transfer
Continuous basis
Nature and purpose(s) of the data transfer and Processing
Company will process Personal Data as necessary to provide the Services under the Agreement, including the provision of an API to engage users, power cross-channel workflows, and manage notification preferences.
Retention period (or, if not possible to determine, the criterial used to deter- mine the period)
Personal Data will be retained for as long as necessary taking into account the purpose of the Processing, and in compliance with applicable laws, including laws on the statute of limitations and Data Protection Law.
For transfers to (sub-)processors, also specify subject matter, nature, and duration of the processing
Company will restrict the onward Subprocessor’s access to Customer Personal Data only to what is strictly necessary to provide the Services and Company will prohibit the Subprocessor from Processing the Customer Personal Data for any other purpose.
Identify the competent supervisory authority/ies in accordance with Clause 13
Where the EU GDPR applies, the competent authority will be determined in accordance with Clause 13 of the Standard Contractual Clauses.
Where the UK GDPR applies, the UK Information Commissioner's Office.
## Annex II
### TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES
The technical and organizational measures the Company has implemented are available at [https://suprsend.trustcenter.sprinto.com/](https://suprsend.trustcenter.sprinto.com/), including adherence to SOC 2 Type II controls.
## Know more
[Terms of Service](https://www.suprsend.com/terms) [Privacy Policy](https://www.suprsend.com/privacy) [Data Subprocessors](https://www.suprsend.com/subprocessors)
##### Implement a powerful stack for your notifications
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
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## Real-Time Notification System
[](https://www.suprsend.com/)
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Engineering
# Building a Real-Time Notification System for SaaS Applications with SuprSend

Anjali Arya
•
July 25, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend#) [Deny](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend#) [Accept](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend#) [Allow all cookies](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/building-a-real-time-notification-system-for-saas-applications-with-suprsend#)

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## Batched Notifications
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
BATCHING & DIGEST
# Reduce interruptions & increase engagement with batched alerts
Aggregate multiple alerts and send them out in a single, well designed notification across multiple channels with SuprSend's batching component. Customize batch frequency to match your users' preferences.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
## Boost engagement with tailored batching rules

#### Send notifications after period of inactivity
Smartly batch events and send notifications when users pause their activity. For instance, send a summary to document owner after user stops commenting.

### Send instant alert when a threshold is hit
Send a summary of activities as soon as it crosses a threshold number. For example, send anomaly alerts after a defined number of failures or errors occur.

#### Consolidate user actions into a digest, and send at users’ preferred notification frequency
Batch events over a predefined time frame and send transaction summaries exactly when the user needs them. Sort events and just show the highest 5 or lowest 5 activities in the notification.

#### Give your users the power of choice
Let your users define their notification batch schedule, whether they prefer hourly, daily, or weekly summaries.
## Build clutter-free notification experience by grouping related notifications
SuprSend provides pre-built components for batching to keep users engaged without overwhelming them with frequent interruptions.
### Social media activity
Get a summary of your social media activity in a single notification every hour, rather than receiving individual alerts on every action.

### Cross-user Collaboration
Notify users or teams about other users’ actions. Set different frequency for different channels, send inbox alerts every hour and email summaries at the end of the day.

### Incident Alerting
Inform internal teams about system issues and failures, when the failure count crosses a threshold.

### Activity Report
Send a daily digest with all the messages and updates of user's activities or updates on tasks and groups they are part of.

## Accelerate notification development while delivering superior user experience
SuprSend provides power of code & no-code, along with built-in components, so you can deliver the best notification experience without extensive in-house development.
### Unify all notifications in one place
Reduce complexity of managing multiple systems in code with right abstractions. Centralize notifications across all channels, products & teams.
[Learn more\\
](https://docs.suprsend.com/docs/getting-started)

### Craft personalized messages with Visual Template Engine
Get a powerful template engine to make notifications personalized & consistent with your brand. Completely eliminate template management & rendering in code.
[Learn more\\
](https://docs.suprsend.com/docs/templates)

### Allow users to control notification preferences
SuprSend provides ready-made UI components and APIs for notification preferences so your users can decide which notifications they want to receive, and on which channels.
[Learn more\\
](https://docs.suprsend.com/docs/preferences)

## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/batching-digest#w-tabs-0-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/batching-digest#w-tabs-0-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/batching-digest#w-tabs-0-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/batching-digest#w-tabs-0-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/batching-digest#w-tabs-0-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
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Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
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These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/use-cases/batching-digest#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Real-Time Chat App
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Tutorials
# How To Build a Real-Time Chat app with MERN Stack and SuprSend Javascript SDK?

Anjali Arya
•
September 27, 2024
Shares




[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
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These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-build-a-real-time-chat-app-with-mern-stack-and-suprsend-javascript-sdk#)

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## SMS Provider Alternatives
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Explore SMS Provider Alternatives
Find a curated list of top SMS provider alternatives to help you choose the best solution for your messaging needs.
## List of top SMS Provider Alternatives
[7 Best Exotel Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-exotel-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Gupshup Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-gupshup-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Karix Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-karix-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Ooma Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-ooma-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Amazon SNS Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-amazon-sns-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Telnyx Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-telnyx-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Bandwidth Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-bandwidth-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best RingCentral Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-ringcentral-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Sinch Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-sinch-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best MessageBird Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-messagebird-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)
[7 Best Vonage Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-vonage-alternatives-and-competitors-2024-latency-pricing-compliance-api)
[7 Best Plivo Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-plivo-alternatives-and-competitors-2024-latency-pricing-compliance-api)
[7 Best Twilio Alternatives and Competitors](https://www.suprsend.com/sms-providers-alternatives/7-best-twilio-alternatives-2024)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/sms-providers-alternatives#) [Deny](https://www.suprsend.com/sms-providers-alternatives#) [Accept](https://www.suprsend.com/sms-providers-alternatives#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/sms-providers-alternatives#) [Allow all cookies](https://www.suprsend.com/sms-providers-alternatives#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/sms-providers-alternatives#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## SuprSend Notification Service
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Product
# \#1 Magicbell Alternative and Competitor - SuprSend, a SAAS Notification Service

Anjali Arya
•
January 24, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)
.webp)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service#) [Deny](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service#) [Accept](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service#) [Allow all cookies](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
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[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1841411763.1744787177>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=2007646611)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787176970&cv=11&fst=1744787176970&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fpost%2F1-magicbell-alternative-and-competitor---suprsend-a-saas-notification-service&hn=www.googleadservices.com&frm=0&tiba=%231%20Magicbell%20Alternative%20and%20Competitor%20-%20SuprSend%2C%20a%20SAAS%20Notification%20Service&npa=0&pscdl=noapi&auid=785858494.1744787177&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## SuprSend Subprocessors
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# SuprSend Subprocessors
Last updated: November 28, 2023
SuprSend uses Subprocessors, that may store and process Customer Data. This page contains vital details about the identity, location, and description of each Subprocessor.
## List of subprocessors
The following is the current list of Subprocessors SuprSend uses for hosting Customer Data. Before partnering with any third-party Subprocessor, SuprSend diligently evaluates their privacy, security, and confidentiality practices.
### Subprocessor
### Description
### Location
Amazon Web Services
Cloud Hosting Provider
USA/India
Aiven
Cloud Hosting Provider
USA
Google
Data Storage
USA/India
HubSpot
CRM, Marketing Automation
USA
Kickbox
Email delivery
USA
Metabase
Analytics
USA
SendGrid
Email Delivery
USA
Slack
Support Services
USA
Paddle
Payment Processing
USA
Chatwoot
Support Services
USA
Cloudflare, Inc.
Web Application Firewall
USA
NewRelic
Infrastructure Monitoring
USA
## Updates
As our business grows and expands, there might be changes to the Subprocessors we operate with. Rest assured, we'll keep you notified about any new Subprocessors as stipulated in the Agreement, and updates will be posted here. Stay tuned!
## Know more
[Terms of Service](https://www.suprsend.com/terms) [Privacy Policy](https://www.suprsend.com/privacy) [Data Processing Addendum](https://www.suprsend.com/data-processing-addendum)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/subprocessors#) [Deny](https://www.suprsend.com/subprocessors#) [Accept](https://www.suprsend.com/subprocessors#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/subprocessors#) [Allow all cookies](https://www.suprsend.com/subprocessors#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/subprocessors#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## November 2024 Newsletter
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Product Updates
# Newsletter November 2024

Anjali Arya
•
February 5, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/newsletter-november-2024#) [Deny](https://www.suprsend.com/post/newsletter-november-2024#) [Accept](https://www.suprsend.com/post/newsletter-november-2024#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/newsletter-november-2024#) [Allow all cookies](https://www.suprsend.com/post/newsletter-november-2024#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/newsletter-november-2024#)

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## February 2025 Newsletter
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Product Updates
# Newsletter February 2025

Anjali Arya
•
March 6, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/newsletter-february-2025#) [Deny](https://www.suprsend.com/post/newsletter-february-2025#) [Accept](https://www.suprsend.com/post/newsletter-february-2025#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/newsletter-february-2025#) [Allow all cookies](https://www.suprsend.com/post/newsletter-february-2025#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/newsletter-february-2025#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
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[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1966315131.1744787177>m=45be54f0h2v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116026&z=1243819286)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787177022&cv=11&fst=1744787177022&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54f0h2v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116026&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fpost%2Fnewsletter-february-2025&hn=www.googleadservices.com&frm=0&tiba=Newsletter%20February%202025&npa=0&pscdl=noapi&auid=587969748.1744787177&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Refrens Notification Success
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# How Refrens Increased Notification Engagement by 144% with SuprSend App Inbox?


[Refrens](https://www.refrens.com/) streamlines the daily operations of freelancers and SaaS businesses through a suite of tools, including lead management software, invoicing, and bookkeeping. However, their true differentiator lies in their emphasis on P2P networking, enabling freelancers and agencies to connect and grow their businesses.
With a vast community of over 100,000 freelancers on their platform, Refrens wanted to introduce social features that would truly engage their users. And as with most social peer-to-peer platforms, if they could get their app inbox and notifications right, it would trigger a domino effect leading to improved engagement rates. To achieve this goal without overwhelming their development team, Refrens implemented SuprSend for scaling their notification infrastructure needs.
## Challenges in Building Social Features for Refrens
Refrens sends out notifications for two specific use cases for encouraging user engagement:
| NOTIFICATION TYPE | TRIGGER FROM | PRIORITY | VOLUME |
| --- | --- | --- | --- |
| System Actions | User Actions / Event Update | High | Low |
| Social Actions | Cross-user Actions | Low | High |

Additionally, Refrens' website is built on React, which adds complexity to managing notifications due to server-side rendering and state management, requiring a lot of engineering bandwidth upfront.
After comparing their build vs buy option, Refrens finalized on SuprSend for the following reasons:
- **Iteration Speed:** Creating new notifications (under 10 minutes) which will be matching UI while handling scale ****
- **Timely Relevance**: Using batching & digest to improve notification relevance and user experience ****
- **Channel Routing:** Using channel routing capability with using email as fallback channel after a set time interval ****
- **Observability**: Understanding notification performance, and checking root cause for failures, with real-time logs
### App Inbox Integration Done in Under 60 Minutes
With [SuprSend’s React SDK integration](https://docs.suprsend.com/docs/inbox-react), Refrens was able to set up their app inbox within just 60 minutes. This involved creating subscribers (using [HMAC authentication](https://docs.suprsend.com/docs/hmac-authentication)), and [notification workflow](https://docs.suprsend.com/docs/workflows), building templates (with variables), testing, and deploying the system for their users. While Refrens focused on building notification UI native to their website, we handled the technical aspects of delivering the right notification experience to the users.

### Building Interactive App Inbox with React Headless Components

Refrens leveraged [React headless components](https://docs.suprsend.com/docs/inbox-react-native) to create a visually appealing and interactive app inbox, seamlessly integrating JSON data to incorporate additional components such as personalized avatars, clickable links, dynamic CTAs, and matching UI themes. Our SDK handled the backend infrastructure of fetching notifications, tracking unread notifications, marking notifications read/ unread, and monitoring notification clicks.
_Check app inbox customization capabilities here:_ [_Customize Inbox (suprsend.com)_](https://docs.suprsend.com/docs/react-customize-inbox)

_Additional JSON payload sent in templates_
With our SDK handling the Refrens' app inbox notification system, their development team was freed up to focus on other core business use cases.
### Batching & Smart Channel Routing in the same Workflow
Refrens implemented our time-based batching system (time-window-based aggregation and event coalescing), which helped to minimize network overhead and improve the scalability of the notification system. This grouping of notifications of the same category within a specified time interval ensured that users receive only one notification instead of being bombarded with multiple ones, preventing notification fatigue.
Refrens also set up cross-channel notifications to ensure important notifications reached their users on fallback channels in a meaningful manner. Their time to live for messages was 6 hours, with their primary channel as app inbox, and email as a secondary fallback channel. We divided the time between the two channels, and if the user didn't check the app inbox notification within 3 hours, the email notification was triggered automatically. Once the user checked the app inbox notification in its timeframe, the email notification workflow got canceled.

To give users more control, Refrens also utilized SuprSend’s preference management system, allowing users to choose which channels they prefer to receive notifications on.
### Centralized Reporting & Logs
Once these backend capabilities were in place, Refrens relied on centralized reporting to track the success of their notifications. This allowed them to check the status of notifications, as well as their routing to different channels, and monitor the rate of views and clicks. All of this was done from a single dashboard, providing Refrens with a complete view of their notification system.

Refrens used these real-time analytics to identify their customer's touchpoints and optimal interaction times for notifications. This allowed them to tailor future notifications based on new data metrics, resulting in a continuous increase in engagement (144% uptick compared to their initial notification system with email alone) due to more relevant delivery and frequency.
## Building Engaged Community Using Robust Notification Infrastructure Platform
Refrens understood early that while creating an in-house notification system could be done, the challenges outweighed the benefits. Buildings all the above capabilities in-house would have easily cost up to 2 permanent engineering resources, which they saved with us.

Refrens saw a 144% increase in user engagement with the app inbox notification system, resulting in higher customer satisfaction because timely and relevant notifications were sent when users were most active on the platform.
With a native app inbox and streamlined notification system in place, Refrens continues to amaze its customers with timely and relevant notifications delivered right when they are most engaged in the platform, improving customer experience and engagement, all while saving precious development resources.
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox#) [Deny](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox#) [Accept](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox#) [Allow all cookies](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/customers/how-refrens-increased-notification-engagement-by-144-with-suprsend-app-inbox#)
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## In-App Notification Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# Challenges of Building In-App Notification Feeds In-House (And How SuprSend Can Help)

Anjali Arya
•
February 16, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help#) [Deny](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help#) [Accept](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help#) [Allow all cookies](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/challenges-of-building-in-app-notification-feeds-in-house-and-how-suprsend-can-help#)

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## SuprSend Notification Service
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Notification Service Alternatives
# \#1 Knock Alternative and Competitor - SuprSend, a Reliable Notification Service for SAAS

Nikita Navral
•
January 24, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas#) [Deny](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas#) [Accept](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas#) [Allow all cookies](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/1-knock-alternative-and-competitor---suprsend-a-reliable-notification-service-for-saas#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
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## Scheduled Notifications
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
SCHEDULED ALERTS
# Guide users and boost engagement with scheduled alerts
Notify users on the right channel, at the right time, with the right frequency. Setup notification schedules personalized to each user's preferences for maximum impact.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
## Drive brand loyalty with unique scheduler for each user

#### Enhance reach with multi-channel and multi-lingual targetting
Send scheduled alerts across SMS, email, inbox, push, slack, teams, and other channels, using a single API. Extend reach and engage users on their preferred channels and in their preferred languages.

### Localized Timezone Delivery
Deliver a tailored experience to users with schedules that are user timezone aware. Simply set the schedule time in UTC, and each user will receive notifications at the specified time in their local timezone.

#### Allow users to set their notification schedule
SuprSend’s preference module gives control to users to set their preferred notification frequency and schedule. Whether it's hourly reminders or daily alerts at 10 am, SuprSend can easily accommodate each user's unique preferences.

#### No cron setup required at your end
Configure recurring notifications without having to maintain cron infrastructure at your end. SuprSend’s scalable system can easily handle the complexity of per-user cron personalization.

#### Send notifications natively from your data warehouse
Setup reminders, user onboarding and training sequences by writing queries directly on your data warehouse, reducing notification deployment time to minutes, instead of hours.
## Setup one-time or recurring cron, with no infrastructure setup at your end
With powerful workflows, smart scheduling capabilities, direct integration with database and third parties, send scheduled alerts with complete control and visibility.
### Reminders
Send timely reminders for appointments, renewals or missed payments, without the need of manual follow-ups.

### Product Updates
Send product updates and feature release updates to your user base at precisely scheduled times in user timezone, to drive product adoption.

### Recurring Digests
Aggregate information and updates into scheduled digests, giving comprehensive view of user activities, recommendation, or account activities.

### Product Sequence
Schedule a series of notifications for smooth user onboarding and training, ensuring they get the most out of your product.

## Accelerate notification development while delivering superior user experience
SuprSend provides power of code & no-code, along with built-in components, so you can deliver the best notification experience without extensive in-house development.
### Unify all notifications in one place
Reduce complexity of managing multiple systems in code with right abstractions. Centralize notifications across all channels, products & teams.
[Learn more\\
](https://docs.suprsend.com/docs/getting-started)

### Craft personalized messages with Visual Template Engine
Get a powerful template engine to make notifications personalized & consistent with your brand. Completely eliminate template management & rendering in code.
[Learn more\\
](https://docs.suprsend.com/docs/templates)

### Allow users to control notification preferences
SuprSend provides ready-made UI components and APIs for notification preferences so your users can decide which notifications they want to receive, and on which channels.
[Learn more\\
](https://docs.suprsend.com/docs/preferences)

## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/scheduled-notifications#w-tabs-0-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/scheduled-notifications#w-tabs-0-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/scheduled-notifications#w-tabs-0-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/scheduled-notifications#w-tabs-0-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/scheduled-notifications#w-tabs-0-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/use-cases/scheduled-notifications#) [Deny](https://www.suprsend.com/use-cases/scheduled-notifications#) [Accept](https://www.suprsend.com/use-cases/scheduled-notifications#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/use-cases/scheduled-notifications#) [Allow all cookies](https://www.suprsend.com/use-cases/scheduled-notifications#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/use-cases/scheduled-notifications#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Customer Engagement Tools
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
NEWSLETTERS
# Build relationships with customers through notifications
SuprSend provides right set of tools for you to deliver engaging content, updates, and offers directly to your customer’s inboxes, fostering customer loyalty and deepening relationships.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
## Engage your audience on multiple channels from a single place

#### Increase reach with Multi-Channel targetting
Different users are active on different channels. Notify your users on their preferred channels across Email, slack, teams, in-app channels, and chat channels.

### Craft elegant notification templates
Using Suprsend's visual template editor, effortlessly create captivating layouts. Create design, images, and content blocks that showcase your brand appeal and maximize audience engagement.

#### Allow users to give their preferences
SuprSend’s preference management allows your users to easily opt-in / opt-out from your newsletters. Add an Unsubscribe or Manage Preferences link at the end of your emails and take them to a hosted preference page.

#### Gain insight into customer interaction patterns
SuprSend provides comprehensive analytics on your announcements to understand customer engagement level. Monitor delivery rate, seen, click rates, opt-outs and tailor your notifications accordingly.
## Keep your audience up-to-date with the latest, with their preferences baked in
SuprSend provides the infrastructure to create & send beautiful newsletters and announcement messages to your audience
### Newsletters
Send regular updates, valuable content, and promotions to subscribers

### Product Updates
Inform users timely about new features, improvements, or changes to existing products or services.

### Milestones Achieved
Share company achievements, milestones, or accolades to build brand credibility and trust.

### Event Announcements
Notify users about upcoming events or webinars to boost attendance.

### Policy Updates
Communicate changes in terms of service, privacy policies, or company guidelines to keep users informed.

## Accelerate notification development while delivering superior user experience
SuprSend provides power of code & no-code, along with built-in components, so you can deliver the best notification experience without extensive in-house development.
### Unify all notifications in one place
Reduce complexity of managing multiple systems in code with right abstractions. Centralize notifications across all channels, products & teams.
[Learn more\\
](https://docs.suprsend.com/docs/getting-started)

### Craft personalized messages with Visual Template Engine
Get a powerful template engine to make notifications personalized & consistent with your brand. Completely eliminate template management & rendering in code.
[Learn more\\
](https://docs.suprsend.com/docs/templates)

### Allow users to control notification preferences
SuprSend provides ready-made UI components and APIs for notification preferences so your users can decide which notifications they want to receive, and on which channels.
[Learn more\\
](https://docs.suprsend.com/docs/preferences)

## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-0-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-0-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-0-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-0-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-0-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/use-cases/announcement-newsletter#) [Deny](https://www.suprsend.com/use-cases/announcement-newsletter#) [Accept](https://www.suprsend.com/use-cases/announcement-newsletter#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/use-cases/announcement-newsletter#) [Allow all cookies](https://www.suprsend.com/use-cases/announcement-newsletter#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/use-cases/announcement-newsletter#)
## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-1-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-1-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-1-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-1-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/announcement-newsletter#w-tabs-1-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Collaboration and Action
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
COLLABORATION & ACTION
# Facilitate smooth collaboration between users & drive action
SuprSend provides APIs and components for you to create notification workflows that drive collaboration & actions from your users - ensuring higher product adoption.
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book a Demo](https://calendly.com/suprsend)
## Notify users on the right channel, at the right time, with the right frequency

#### Increase action with Multi-Channel targetting
Different users prefer different channels. Reach users where they are with channels like email, slack, teams, push, text, or in-app messages.

### Reduce overload with efficient batching
SuprSend provides components for batching to ensure users receive a consolidated view of important updates, enhancing their ability to prioritize and respond effectively.

#### Allow users to give their preferences
SuprSend’s preference module allows your users to choose which notifications they want to receive, via which channels and at what frequency. Some users may prefer daily digest, while others may want weekly summaries.

#### Maximize Outcomes with Escalation
Create a series of increasingly urgent or persistent notifications to encourage users to take action. Escalate to multiple users or on multiple channels to prompt actions. Stop when required action is taken.
## Propel interaction by alerting users within app & out-of-app channels
With unified API, in-app inbox, UI components and powerful workflows, keep users informed about important updates on time and encourage action.
### Community Interactions
Send neatly consolidated notification to users when others engage with their profiles or posts.

### Comments & Mentions
Keep team members informed, engaged, and accountable with well-timed alerts.

### Approval Requests
Provide real-time updates and information when a status change occurs.

### Activity Alerts
Send notifications to a user based on activity on his account.

### Task Assignments
Keep users informed about the tasks they are responsible for with timely reminders.

### Escalations
Programmatically send escalation notifications to multiple users in case of inaction.

## Accelerate notification development while delivering superior user experience
SuprSend provides power of code & no-code, along with built-in components, so you can deliver the best notification experience without extensive in-house development.
### Unify all notifications in one place
Reduce complexity of managing multiple systems in code with right abstractions. Centralize notifications across all channels, products & teams.
[Learn more\\
](https://docs.suprsend.com/docs/getting-started)

### Craft personalized messages with Visual Template Engine
Get a powerful template engine to make notifications personalized & consistent with your brand. Completely eliminate template management & rendering in code.
[Learn more\\
](https://docs.suprsend.com/docs/templates)

### Allow users to control notification preferences
SuprSend provides ready-made UI components and APIs for notification preferences so your users can decide which notifications they want to receive, and on which channels.
[Learn more\\
](https://docs.suprsend.com/docs/preferences)

## Developers-first notification platform

Single API to send notifications on all channels

SDKs available in all major languages

Comprehensive documentation

Ready components and headless library available to build beautiful UI

Seamless Integration with leading channel providers and third party platforms

[Node](https://www.suprsend.com/use-cases/collaboration-and-action#w-tabs-0-data-w-pane-0) [Python](https://www.suprsend.com/use-cases/collaboration-and-action#w-tabs-0-data-w-pane-1) [Java](https://www.suprsend.com/use-cases/collaboration-and-action#w-tabs-0-data-w-pane-2) [Go](https://www.suprsend.com/use-cases/collaboration-and-action#w-tabs-0-data-w-pane-3) [cURL](https://www.suprsend.com/use-cases/collaboration-and-action#w-tabs-0-data-w-pane-4)
const{ Event}=require("@suprsend/node-sdk");
constdistinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”;
const event\_name="product\_purchased”;
const properties={
"order\_id" : "123456",
"amount" : "$4900"
}
constevent= new Event (distinct\_id, event\_name, properties, {brand\_id : "default", idempotency\_key = "\_\_uniq\_request\_id\_\_"});
const response=supr\_client.track\_event(event);response.then((res)=>console.log("response", res));
from suprsend importEvent
distinct\_id="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08”
event\_name="product\_purchased”
properties={
"order\_id" : "#123456",
"amount" : "$4900"
}
event=Event(distinct\_id=distinct\_id,event\_name= event\_name,properties= properties,idempotency\_key="\_\_uniq\_request\_id\_\_",brand\_id= "default")
response =supr\_client.track\_event(event)
print(response)
import suprsend.Suprsend;
import Suprsend.Event;
public class Event {
public static voidmain (String\[\] args)throws Exception {
trackEvent();
}
private static SubscribertrackEvent()throws SuprsendException {
Suprsend suprsendClient= new Suprsend("\_workspace\_key\_", "\_workspace\_secret\_");
String distinctId="0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08";
String eventName= "product\_purchased";
JSONObject eventProps=new JSONObject()
.put("order\_id","#123456")
.put("amount", "$4900");
Event e=newEvent(distinctId, eventName, eventProps);
JSONObjectresponse= suprClient.trackEvent(e);
System.out.println(response);
}
}
package main
import (
"log"
"github.com/suprsend/suprsend-go"
)
func main() {
ev := &suprsend.Event {
Event name:"product purchased",
DistinctId:"0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
Properties:map\[string\]interface{}{
"order\_id" : "#123456",
"amount" : "$4900"
},
}
\_, err = suprClient.TrackEvent(ev)
if err != nil {
log.Fatalln(err)
}
}
curl --request POST \
--urlhttps://hub.suprsend.com/event/ \
--header'Authorization: Bearer SS.wAxxxxxxxx' \
--header'accept: application/json' \
--header'content-type: application/json' \
--data'
{
"distinct\_id" : "0fxxx8f74-xxxx-41c5-8752-xxxcb6911fb08",
"event" : "product\_purchased",
"properties" : {
"order\_id" : "#123456",
"amount" : "$4900"
}
}
'
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/use-cases/collaboration-and-action#) [Deny](https://www.suprsend.com/use-cases/collaboration-and-action#) [Accept](https://www.suprsend.com/use-cases/collaboration-and-action#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/use-cases/collaboration-and-action#) [Allow all cookies](https://www.suprsend.com/use-cases/collaboration-and-action#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/use-cases/collaboration-and-action#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1820620787.1744787186>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=84780675)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787185874&cv=11&fst=1744787185874&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fuse-cases%2Fcollaboration-and-action&hn=www.googleadservices.com&frm=0&tiba=Action%20Request%20Notifications%20%7C%20SuprSend&npa=0&pscdl=noapi&auid=1081248017.1744787186&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Sabanto's Notification Efficiency
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# How Sabanto Saved 3 Months of Their Development Time for Notifications Using SuprSend?

Sabanto is pioneering the future of agriculture with its innovative autonomous tractor solutions. By developing retrofit kits that transform existing tractors into autonomous machines, Sabanto is addressing the critical shortage of skilled labor in the agriculture industry. Their technology enables a single operator to control multiple vehicles simultaneously, dramatically increasing efficiency and productivity in farming operations.
## The Challenge
As Sabanto's autonomous tractor technology evolved, the company encountered a complex challenge: creating a robust, scalable notification system that could keep farmers informed about their equipment's status without requiring constant manual monitoring. This system needed to:
1. Deliver real-time alerts about critical events across multiple channels
2. Support various notification types (text, email, in-app, push notifications)
3. Allow granular customization of notification preferences based on user roles, specific equipment, and organizations
4. Provide reliable delivery, tracking, and analytics of notifications
5. Scale efficiently to handle growing notification volumes
6. Integrate seamlessly with their existing tech stack and operational workflows
## Use Cases for Notifications
| NOTIFICATION TYPE | DESCRIPTION | TYPE |
| --- | --- | --- |
| Fuel Level | Alert when tractor is running low on fuel | Critical |
| Operation Completion | Notify when a tractor finishes work in one field | High |
| Error Codes | Alert about mechanical or software errors | Critical |
| Speed Discrepancies | Notify if tractor isn't moving at the expected speed | Medium |
| Connectivity Loss | Alert when a tractor loses internet connection | High |
| Maintenance Alerts | Notify about upcoming or needed maintenance | High |
| Battery Status | Alert on low battery for electric components | Critical |
| Boundary Violations | Notify if the tractor moves outside the designated area | High |
Talking about the importance of notifications for their use cases, Ravi Yenduri, CTO of Sabanto, comments,
> " _... when we do this remotely, we also know that the farmers are not just sitting in front of the computer and monitoring. They all have so much other work that they're doing in and around the field. So, they require notifications to know when they need to tend to the tractor._"
## Previous Notification System: Evolution and Limitations
Sabanto's notification system evolved through several stages:
1. Initially, they used a basic Slack based notification system for internal updates.
2. They then integrated AWS SNS for SMS notifications.
3. Later, they adopted MagicBell for in-app notifications and attempted to implement email and mobile push alerts. MagicBell also works in the notification infrastructure space, providing a similar service as SuprSend. As per, Ravi Yenduri, CTO of Sabanto, who worked with Magicbell integration, observed the following challenges about it, and the things that led them to look for another solution.
- Pros: Introduced in-app notifications and attempted email integration quickly
- Cons:
- Limited logs data collection
- Difficulties in implementing iOS push notifications
- Limited customization options for user preferences
- Lack of version control for notification templates
- Security vulnerabilities with exposed API keys
These limitations led to several pain points:
- Difficulty in troubleshooting notification failures
- Lack of insights into notification effectiveness and user engagement
- Time-consuming process for creating and updating notification templates
At that time, they discovered and took on SuprSend as their notifications partner.
## Solution Implementation with SuprSend
Sabanto chose SuprSend for its comprehensive features, flexibility, and scalability. The implementation process involved several key steps and considerations:
- **Multi-channel Support:**
- Implemented SMS, email, in-app notifications, and push notifications for both iOS and Android
- Leveraged Suprsend's unified API to streamline integration across channels
- Utilized channel-specific features like rich push notifications for enhanced user experience

Sabanto's In-app Inbox
- **User Preference Management:**
- Implemented a granular preference system allowing users to customize notifications based on:
- User role (field operators, dealers, business owners)
- Notification types (errors, warnings, info)
- Specific devices or organizations

Sabanto's Preference System
- **Notification Templating and Workflow Management:**
- Utilized Suprsend's templating engine for creating consistent, personalized notifications
- Implemented version control for templates, enabling easy rollback and A/B testing
- Leveraged workflow management features to create advanced notification logic
- Use mock data to test and preview the notifications instantly
- **Logging, Monitoring, and Analytics:**
- Accessed comprehensive logging where they could easily see logs at user-level, workflow level, or navigate easily from a workflow trigger to a user
- Set up real-time monitoring and alerting for notification delivery issues
- Utilized Suprsend's analytics features to gain insights into notification performance and user engagement
## Technical Challenges During Implementation
Sabanto operates in a highly complex field where numerous moving parts must synchronize seamlessly with their notification engine. This complexity demanded a deeply integrated solution, far beyond a simple "install and forget" approach.
1. **Complex user-Device-Organization Relationships:**
- **Challenge:** Sabanto's ecosystem involves intricate relationships between users, devices and organizations, requiring a nuanced approach to notification management.
- **Solution:** Sabanto developed a custom data model and API layer, integrating seamlessly with SuprSend's user and preference management systems. This allowed for granular control over notifications based on complex organizational hierarchies and device associations.
2. **High-Volume, Real-time Notifications During Peak Seasons:**
- **Challenge:** Managing sudden spikes in notification volume during intensive farming periods without compromising system performance.
- **Solution:** Leveraged Suprsend's scalable infrastructure to implement an adaptive queuing system, efficiently managing notification priorities to prevent system overload during critical agricultural timeframes.
3. **Balancing Notification Frequency and User Engagement:**
- **Challenge:** Providing timely alerts without overwhelming users, considering the diverse roles and preferences in agricultural operations.
- **Solution:** Utilized SuprSend’s batching function to develop an intelligent notification batching system. This system combined related alerts and implemented role-specific cool-down periods, ensuring relevant information delivery without causing notification fatigue.
## Results and Metrics
Sabanto has observed significant improvements since implementing Suprsend:
**Development Time Saved:**
- Accelerated time to market for notifications by 3 months compared to building an in-house solution.
**Improved Notification Management:**
- Easier creation, testing, and deployment of new notifications across multiple channels.
- Ability to use version control for templates, enabling easy rollback and potential A/B testing.
- Implemented multi-channel very quickly
**Enhanced User Experience:**
- Farmers/ dealers can now customize their notification preferences, receiving only the most relevant alerts.
- Ability to manage notifications at both device and organization levels.
**Better Insights:**
- Suprsend's dashboard provides valuable data on notification delivery and interaction rates.
- This data is being used to optimize Sabanto's communication strategy.
We actually asked Ravi, what was his favorite part of integrating SuprSend, and we loved his answer,
> " _I think, for me, the biggest one was the overall logs. You could look at the logs of workflow, you could look at the logs of a user. You could go from a workflow to a user. You know, all of that logs was pretty easy to follow and actually, worked really well. And then there was the version control of templates and workflows…._"
Apart from that, Ravi also commented about our observability layer,
> “ _I'm actually counting on SuprSend’s dashboard to give me insights on how people are using or interacting with our notifications to enhance our user engagement.”_
Building a notification system is about more than just sending alerts; it’s about ensuring both the user and the business are fully informed and in control of the entire process. SuprSend has enabled Sabanto to achieve this, making their notification system a vital component of their broader technology ecosystem.
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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# What are In-App Notification Feeds for SaaS Products?

Anjali Arya
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July 25, 2024
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# The Ultimate Guide to Toast Messages - What are toasts, their use-cases and react-native toast message implementation

Anjali Arya
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# Accelerating Customer Onboarding: How SuprSend Cut eShipz's Customer Onboarding Time by 3 Weeks?


As a trailblazer in enterprise and e-commerce shipping solutions, eShipz is reshaping how businesses optimize their logistics operations. From dispatch to delivery and returns, their cutting-edge logistics intelligence system streamlines crucial processes such as courier allocation, real-time tracking, label generation, and comprehensive analytics. By leveraging a wealth of data points, eShipz empowers businesses to make informed decisions and drive operational efficiency.
But unlike traditional rate aggregators, eShipz stands out by offering businesses the unique ability to seamlessly integrate their own shipping contracts, which can be directly negotiated with courier partners. This distinctive feature empowers enterprises to leverage their existing business relationships, enabling them to unlock customized rates based on their shipping volume. Through this integration, businesses can save significant costs and time while maintaining exceptional service levels.
To maintain its competitive advantage, they recognized the need for a robust notification infrastructure that seamlessly integrates with the enterprise’s preferred channel providers while dynamically incorporating the company’s branding elements into every notification sent. This also enabled eshipz to offer significant value-add to the enterprises where their customers recognized who the notifications were coming from, leading to lesser customer complaints and queries.
## eShipz’s Notification Use Cases
With its extensive integration of over 220+ domestic and international courier partners and vendors, catering to enterprises, and processing over 31+ million orders, eShipz operates at a scale demanding robust and reliable notification infrastructure. As the order volume continues to soar, it becomes imperative for eShipz to ensure a seamless flow of information between logistical vendors and brands through timely notifications.
Primarily, eShipz generates and sends notifications across 5 broad categories as below.

Due to the intricate mix of B2B, B2C, and B2B2C notifications triggered within a single order, eShipz encountered challenges with its initial notification system, which struggled to handle the complexities efficiently.
## eShipz Initial Notification Modules Increased Complexity
eShipz initially faced operational challenges with their notification system, which comprised separate modules for each enterprise, such as templates, channel preferences, and API integrations with vendors. This resulted in the need for a lot of code configuration, increasing customer onboarding time and engineering complexity.

Furthermore, eShipz provided analytics and logs for every notification sent to enterprises and shipping vendors. However, this required extracting data from multiple notification provider accounts, consolidating it, and exposing it to the relevant parties. As a result, the onboarding time for new customers was prolonged ( _sometimes for months_), which hindered the startup's scalability.
To overcome these obstacles and streamline its notification infrastructure, eShipz sought a centralized solution to offer them flexibility, reliability, observability, and scalability without any significant development. They aimed to simplify integration processes, reduce onboarding time, and focus on their core business use cases by adopting a centralized notification infrastructure
## Partnering With SuprSend - Expediting Their Onboarding Time
Recognizing the remarkable synergy between our offerings and their needs, they integrated with SuprSend.
### Connecting Multiple Brand Vendors at Scale
By leveraging SuprSend’s in-built integration with multiple channels and vendor support, eShipz effortlessly supported enterprises’ sms and email vendors without writing any code. eShipz simply configured the respective API keys for each brand’s chosen vendors on the SuprSend platform programmatically via API. This streamlined approach enabled eShipz to seamlessly route notifications directly from the enterprises’ accounts, eliminating the need for complex and time-consuming integrations.
eShipz currently sends out customer notifications through 3 channels: Email, SMS, and Whatsapp.
> **" _SuprSend had the necessary notification vendors already connected to their platform. Hence we didn’t need to worry about the multiple integration issues that we initially had, as from a technical standpoint, we wanted just a single API integration that would work for all of our clients and their notification vendors centrally_."**
### Dynamically Updating Brand’s Notification Templates Using Their Branding Guidelines
As a leading logistics intelligence SAAS platform serving numerous enterprises, e-commerce businesses and shipping vendors, eShipz sought a comprehensive white-labeling solution for their notifications which would become their USP. Many client enterprises ( _from Pharma, Retail, Manufacturing, Apparel & Consumer goods)_ requested personalized branding elements such as logos, colors, domain, and social links to be incorporated into the notifications sent on their behalf.
However, their initial notification modules lacked the flexibility to accommodate such dynamic branding requirements. They required in-house designers to design on-brand templates, get it approved or changed, upload them to the system for every single notification category, and maintain configs in their code to route the notifications with the respective templates.

With SuprSend’s templating engine embedded in their platform, eShipz allowed businesses to design notification templates with their branding elements.At the same time, for some enterprises who outsourced template designing to eShipz; eShipz can now easily customize the same template with brand elements without spending any manual effort or writing custom code to handle templates. By only specifying the brand ID in the API call, eShipz could dynamically trigger the template with each customer's branding elements. This enabled eShipz to deliver highly customized and branded notifications to their users, ensuring a consistent and professional brand experience across all communication channels.
### Giving Control to The Brands and Its Customers - Preference Management
eShipz's customers had diverse preferences for channels and user control, ranging from channel and notification category level preferences.
To solve this, eShipz sought to implement a configure-driven architecture for user preferences, granting customers control over their notification preferences and enhancing user engagement rates. SuprSend’s 3-tiered preference management capability seamlessly integrated into their system, providing them what their customers wanted, a way to manage notification preference at different levels.

This complex architecture, including user, enterprise and shipping vendor layers, would otherwise require significant engineering resources and a month of development time, both saved through our solution.
### Intelligently Routing Notifications to the Available Channel
eShipz encountered a recurring challenge wherein their customers' users sometimes missed important notifications, negatively impacting the user experience and key performance indicators such as seen and click-through rates. Our smart routing feature was implemented to address this issue, enabling brands to intelligently redirect failed notifications to an alternative channel.
This improved notification delivery rates and resulted in significant cost savings, as notifications were only triggered on the secondary channel when the primary channel failed, eliminating the need for simultaneous delivery across all channels.
On average, running a single channel transactional notification for 2,00,000 subscribers ( _a common number for enterprises)_ would cost around $1,000 daily. With our smart routing feature, an enterprise could save around $1,500-1,800 daily, as they don’t need to run notifications on all 3 channels simultaneously.
## Reducing The Customer Onboarding Time By 3 Weeks
Reducing customer onboarding time by over 3 weeks, eShipz experienced a significant improvement in their operational efficiency. Our quick integration capabilities allowed them to expedite the process of integrating enterprise, e-commerce clients, vendors, and workflows within their logistics intelligence platform. This resulted in a streamlined onboarding experience for enterprise clients, enabling them to leverage eShipz's services and solutions without unnecessary delays.

In addition to reducing onboarding time, our collaboration with eShipz enabled their clients to incorporate branding elements into their notifications. By delivering notifications with personalized branding, eShipz's clients were able to enhance their brand presence and create a consistent user experience. This highly requested feature empowered their clients to engage with their customers effectively, reinforce their brand identity, and leave a lasting impression at every touchpoint throughout the shipping process.
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## Freightify's Success with SuprSend
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# How Freightify Helped Freight Forwarders Achieve a 30% Boost in Quote Win Ratio Using SuprSend?


With an aim to establish themselves as the " _Shopify for the freight forwarders_”, Freightify's mission is digitalizing the traditional logistics companies and freight forwarders. They automate operational-heavy tasks like rate procurement, rate management, quotes, freight scheduling, and tracking, by relying on timely notifications to connect freight forwarders and customers.
However, end-users may miss these business-centered notifications if they don't appear to come from the logistics company itself. This creates an added issue of managing notifications for multiple brands and their providers, taking up to a quarter of months of developers’ time.
_SuprSend collaborated with_ [_Swaminathan Natarajan_](https://www.linkedin.com/in/swaminathan-n-87a16715) _, the head of product at Freightify who is a strong advocate for a customer-centric approach, to solve this pressing problem without any added developer dependencies._
## Revamping Freightify's Initial Notification System
Freightify's initial notification system had complex individual modules, as developers had to create new templates for every new brand and notification type that was added to the system, making it unsustainable.

Freightify’s product team faced the problem acutely with emails which play a critical role in any freight forwarder’s notification system. _However, it was these 3 major pain points that ultimately motivated them to try SuprSend!_
### Customizing Templates With Freight Forwarder’s Guidelines
Freightify recognized the low engagement rate of their old notification system particularly due to limited customization options. The trigger for revamping their notification system became even more apparent when their customers directly started asking for customized templating features, which was proving to be unmanageable for Freightify at scale.
> _“_ **_Considering we’re a SaaS in the freight forwarding industry, every customer wanted to have their customized notification sent, which would require a lot of maintenance work from our side. Given that it wasn't our primary focus, allocating resources for it was difficult._** _”_
#### Unified Brand Management in a Single API Call
Freightify has a large customer base of freight forwarders, each with its unique branding guidelines. The task of creating brand-specific templates for every type of notification for each brand was time-consuming for developers and not scalable.
> _“_ **_Design plays a major role in branding. With our native notification system, the controls weren’t very great and flexible on the templates… We just used to update the logo for branding, which wasn’t enough.”_**
Freightify used [SuprSend branding API](https://docs.suprsend.com/reference/brands-api) to programmatically save brands and customize notifications dynamically as per their customer’s brand guidelines ( **brand\_id,** **brand\_name, logo, brand properties, brand\_colors (primary\_color, secondary\_color, tertiary\_color**), and **social\_links**) in just one API call.
> **_“We’re now iterating different content for different sets of customers, right from a single dashboard,”_** says Swami.
Using SuprSend’s Brand Management capability, Freightify now easily manages and updates brand information for all notifications by configuring it just once on SuprSend, saving a lot of developers’ time.
#### Dynamic Template Customization
> _“_ **_Earlier, the templates were part of the code, and so the designs were fixed, and to change even the smallest part, we had to go through the dev cycle again. We were looking for something to make this quick, and experiment on the fly.”_**
Templates need to adjust dynamically based on brand elements to look good, but in the original notification system, this wasn't possible for Freightify. SuprSend fixed this by providing powerful template editors on the dashboard that the design team could control as per the brand elements.
For instance, TopCargo, a customer of Freightify, has a light logo. SuprSend’s notification template dynamically adjusts to a dark theme background to improve notification readability based on a few brand properties.
#### Managing & Routing Through Logistics Companies’ Providers
With managing notifications for multiple brands, another challenge that Freightify faced was handling different vendors for each logistics company, as companies wanted their notifications to go via their brand handle (e.g. company domain name for email, registered company header for SMS, and WhatsApp).
To send email notifications, they utilized SuprSend's brand API to send messages on behalf of their customer's domain.
However, for SMS and WhatsApp notifications, they had to use individual vendor accounts for each brand, which resulted in storing and managing access keys for multiple vendors and integrating APIs with each of them, leading to excessive development and frequent cross-call errors.
SuprSend streamlined this in a single API call by allowing Freightify to configure **‘providers’** for each brand and routing notifications through them, eliminating the need for multiple API integrations.

### Localization Problem
With operations spanning 45 countries, Freightify has truly established a global presence. One of the challenges this brings is the localization of notifications to ensure seamless communication across borders.
Swami comments, _‘_ **_Our customers want to have the content in their own language style._** _’_
With SuprSend’s multi-lingual notification feature, they created notifications in 5 languages, English, Spanish, French, Mandarin, and German, with a single click.
### Preference Management: Giving Power to the Freight Forwarders and their End Users
When asked about the future use case for SuprSend, Swami stated,
> _“_ **_We will be adding more events in notification modules in the coming times, and would want the customers to channel their notification preferences by subscribing or unsubscribing, without our intervention.”_**
SuprSend enables companies to manage their customers' notification preferences easily, without any extra management on their end. In the case of Freightify, preferences could be controlled at three levels: the Freightify admin level, the freight forwarder, and the end user. Each level can set which notifications should be sent and on what channels, giving the end user a delightful notification experience without constantly changing the source code.
## **Why SuprSend was the right choice?**
Recognizing that building a capability not central to their core business would receive limited attention in the development cycle and result in a poor user experience, Freightify carefully evaluated their options.

Swami also shares his future plans for SuprSend integration, including web push and in-app notifications. Interestingly, now it would be much simpler for them to add new channels.
_Unsure if buying would be the right decision?_ [_Try out SuprSend for free_](https://app.suprsend.com/en/signup/) _! We promise you 10,000 notifications per month without poking around!_
#### Streamlining Operations and Improving Customer Experience: Freightify's Success with SuprSend.
With custom branding and multi-lingual notifications, Freightify boosted the notification engagement rate for freight forwarders by **300%**. The improved notification system, facilitated by notifications with customized branding, resulted in a **30%** increase in the quote-win ratio.
With just a single API call, Freightify now sends thousands of unique notifications across multiple channels for leading freight forwarding companies such as Vanguard and TopCrew and their customers, solidifying their position as a top player in the digitalization of the freight forwarding industry.
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[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1929861040.1744787186>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=420624036)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787186063&cv=11&fst=1744787186063&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950~103116026&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fcustomers%2Fhow-freightify-helped-freight-forwarders-achieve-a-30-boost-in-quote-win-ratio-using-suprsend&hn=www.googleadservices.com&frm=0&tiba=How%20Freightify%20Helped%20Freight%20Forwarders%20Achieve%20a%2030%25%20Boost%20in%20Quote%20Win%20Ratio%20Using%20SuprSend%3F&npa=0&pscdl=noapi&auid=1946487222.1744787186&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Broadcast Stock Market Messages
[](https://www.suprsend.com/)
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Tutorials
# Broadcast Trading & Stock Market Messages to Multiple Users at Fixed Times \| Using Node.js and SuprSend

•
September 11, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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## Top Webhook Providers
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Top 6 Webhook Provider for Developers

Anjali Arya
•
June 2, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/top-6-webhook-provider-for-developers#) [Allow all cookies](https://www.suprsend.com/post/top-6-webhook-provider-for-developers#)
Manage Consent Preferences by Category
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**Always Active**
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Marketing
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These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/top-6-webhook-provider-for-developers#)

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## Building Notifications Challenges
[](https://www.suprsend.com/)
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Outlook on Notifications
# Why building notifications is so hard

Nikita Navral
•
September 5, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/why-building-notifications-is-so-hard#) [Deny](https://www.suprsend.com/post/why-building-notifications-is-so-hard#) [Accept](https://www.suprsend.com/post/why-building-notifications-is-so-hard#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/why-building-notifications-is-so-hard#) [Allow all cookies](https://www.suprsend.com/post/why-building-notifications-is-so-hard#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/why-building-notifications-is-so-hard#)

### Get 10% OFF on your next order
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## Real-time Notification Center
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# Real-time Notification Center in React - Step-by-step Build Process for Developers

Anjali Arya
•
November 22, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)
%20(2).png)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/real-time-notification-center-in-react#) [Deny](https://www.suprsend.com/post/real-time-notification-center-in-react#) [Accept](https://www.suprsend.com/post/real-time-notification-center-in-react#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/real-time-notification-center-in-react#) [Allow all cookies](https://www.suprsend.com/post/real-time-notification-center-in-react#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/real-time-notification-center-in-react#)

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## Send SMS with Python
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
SMS
# 4 Ways to Send Text messages (SMS) with Python Using Twilio, Amazon SNS, Vonage and SuprSend API

Anjali Arya
•
November 22, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python#) [Deny](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python#) [Accept](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python#) [Allow all cookies](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/ways-to-send-text-messages-sms-with-python#)

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## Transactional Emails in Java
[](https://www.suprsend.com/)
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Email management
# How to Send Transactional Emails With JAVA? (3 Methods With Codes - JavaMail API, Simple Java Mail & SuprSend)

Sanjeev Kumar
•
November 22, 2024
Shares




[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java#) [Deny](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java#) [Accept](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java#)
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java#) [Allow all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-send-transactional-emails-with-java#)

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## SMTP Connect Error Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# SMTP Connect Error 10060
# What causes this error and solutions
## Say Goodbye to all SMTP Errors in Development
SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
[Get Started For Free](https://app.suprsend.com/en/signup/)

## More to explore
[Error: SMTP is not working on the server](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions)
[Error: Suddenlink SMTP Server Not Working](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions)
[Error - SMTP not working in python](https://www.suprsend.com/smtp-error-solution/error---smtp-not-working-in-python---causes-and-solutions)
[Error: SMTP mail not Working](https://www.suprsend.com/smtp-error-solution/error-smtp-mail-not-working---causes-and-solution)
[Error: SMTP Error Could not authenticate](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions#) [Allow all cookies](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions#)
## Substack-like Notification System
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Building Substack-like Application with Notification Service - Real-time lists updation and Broadcasts

Sanjeev Kumar
•
February 7, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

TABLE OF CONTENTS
[File structure:](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#file-structure) [Application Features](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#application-features) [Basic Application UI:](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#basic-application-ui) [Frontend Code:](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#frontend-code) [Backend Code and Integration](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#backend-code-and-integration) [Building Routes](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#building-routes) [Sample Email upon Subscription to any Newsletter from the UI](https://www.suprsend.com/suprsend-tutorials/creating-substack-like-system-with-notification-service---real-time-lists-updation-and-bradcasts#sample-email-upon-subscription-to-any-newsletter-from-the-ui)
Keeping your audience engaged and up-to-date is crucial for the success of any online publication or newsletter service. One effective way to do this is by implementing a real-time notification system that allows you to broadcast updates and messages to your subscribers instantly. In this tutorial, we will walk you through the process of building a notification system from scratch for a Substack-type newsletter application. We will cover everything from setting up the necessary infrastructure to integrating real-time updates using web sockets. By the end of this guide, you will have a fully functional notification system that will help you keep your readers informed and coming back for more.
**Technology Stack**
- Frontend - React.js, Bootstrap
- Backend - Node.js
- For Notifications -SuprSend NodeSDK
## File structure:

## Application Features
1. Users have the ability to both subscribe and unsubscribe to any newsletters that are available.
2. Notifications can be broadcasted to all users who have subscribed to a specific newsletter.
3. A user has the option to subscribe to any number of newsletters they desire.
## Basic Application UI:



## Frontend Code:
You can create your own UI, or checkout the frontend code for the developed Substack type application on Github: [SuprSend-NotificationAPI/Suprsend-Newsletter: Suprsend Newsletter](https://github.com/SuprSend-NotificationAPI/Suprsend-Newsletter)
## Backend Code and Integration
**Setting up Index.js**
Copy Code
```javascript hljs
require("dotenv").config();
const express = require("express");
const port = 4000;
const app = express();
const cors = require('cors');
app.use(cors());
app.use(express.json());
const { Event } = require("@suprsend/node-sdk");
const { Suprsend, SubscriberListBroadcast } = require("@suprsend/node-sdk");
const supr_client = new Suprsend(process.env.WKEY, process.env.WSECRET);
```
**Creating Lists on SuprSend using Lists API** \- [https://docs.suprsend.com/docs/node-lists](https://docs.suprsend.com/docs/node-lists)
Copy Code
```javascript hljs
const data1 = supr_client.subscriber_lists.create({
list_id: "TrendyBytes",
list_name: "TrendyBytes",
list_description: "Stay in the know about the latest trends, tech, and more with our bite-sized newsletter."
});
const data2 = supr_client.subscriber_lists.create({
list_id: "WellnessWave",
list_name: "WellnessWave",
list_description: "A weekly wellness boost delivered to your inbox, packed with tips for a healthier you."
});
const data3 = supr_client.subscriber_lists.create({
list_id: "EcoEcho",
list_name: "EcoEcho",
list_description: "Get your eco-friendly fix with news and tips on sustainable living and environmental updates."
});
const data4 = supr_client.subscriber_lists.create({
list_id: "CultureSnap",
list_name: "CultureSnap",
list_description: "Explore global cultures through quick snapshots of traditions, stories, and art from around the world."
});
const data5 = supr_client.subscriber_lists.create({
list_id: "BizBrief",
list_name: "BizBrief",
list_description: "Your quick business update stay informed about markets, money, and more in a nutshell."
});
const data0 = supr_client.subscriber_lists.create({
list_id: "notasubscriber",
list_name: "notasubscriber",
list_description: "user is not subscribed to any of the list"
});
```
### Building Routes
**Subscribing to the newsletter and hence that list**
Copy Code
```javascript hljs
/********************** Subscribe to a list **************************************/
app.post("/subscribe/:listname", async (req, res) => {
const { usermail } = req.body;
const distinct_id = usermail;
const user = supr_client.user.get_instance(distinct_id);
user.add_email(usermail);
const response = user.save();
response.then((res) => console.log("response", res));
const data1 = supr_client.subscriber_lists.remove("notasubscriber", [distinct_id]);
data1.then((res) => console.log(res)).catch((err) => console.log(err));
const event_name = "NEWSSUBSCRIBED";
let properties = {
"name": req.params.listname
};
const event = new Event(distinct_id, event_name, properties);
const response2 = await supr_client.track_event(event);
console.log('response', response2);
const data = supr_client.subscriber_lists.add(req.params.listname, [distinct_id]);
data.then((res) => console.log(res)).catch((err) => console.log(err));
res.json("Added a user");
});
```
**Unsubscribing through the list**
Copy Code
```javascript hljs
/************************* Unsubscribe to a list **************************************/
app.post("/unsubscribe/:listname",async(req,res)=>{
const distinct_id = req.body.usermail;
const data = supr_client.subscriber_lists.remove(req.params.listname, [\
distinct_id\
]);
data.then((res) => console.log(res)).catch((err) => console.log(err));
res.json("unsubscribed a user");
})
```
**Broadcasting message to the entire list using SuprSend broadcast API** \- [https://docs.suprsend.com/docs/node-broadcast](https://docs.suprsend.com/docs/node-broadcast)
Copy Code
```javascript hljs
/************************* send notification to a list **************************************/
app.post("/sendnotification/:listname",async(req,res)=>{
const broadcast_body = {
list_id: req.params.listname,
template: req.params.listname.toLowerCase(),
notification_category: "transactional",
channels: ["email"],
data:{
}
}
const inst = new SubscriberListBroadcast(broadcast_body);
const data = supr_client.subscriber_lists.broadcast(inst);
data.then((res) => console.log(res)).catch((err) => console.log(err));
res.json("notification sent");
})
/************************* listening of port **************************************/
app.listen(port,()=>{
console.log("server started on port 4000");
})
```
## Sample Email upon Subscription to any Newsletter from the UI

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Written by:

Sanjeev Kumar
Engineering, SuprSend
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Outlook on Notifications
# Ultimate Guide to Android RCS (Rich Communication Services) For Developers, How RCS Messaging Works vs iMessage

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November 22, 2024
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## Delightree Engagement Boost
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# How Delightree Increased Engagement Rates Across Franchise Owners and Frontline Workers by 2X Using SuprSend?

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Delightree is a revolutionary super app (SaaS) designed specifically for franchise businesses seeking to standardize their operations across multiple locations and set up new ones. By providing an all-encompassing operating system (OS), Delightree empowers business chains in industries such as restaurants, fitness centers, spas, barbershops, and more to train and manage their frontline across locations with easily buildable SOPs, checklists, and reporting.
At the core of Delightree's operations is their robust notification service, serving as a crucial communication tool for employee training, performance tracking, and task management among the franchise manager and their frontline workers.
## Delightree Notification Use-Cases
Delightree's notification use cases span across two categories, each serving distinct purposes. One is a basic use case for their client franchises, while the other one is complex and meant to streamline communication between the franchise owners/ managers and the frontline workers. Currently, Delightree uses SuprSend for the following notification use cases.

## Delightree’s Initial Notification Module Lacked Visibility & Control
Initially Delightree had a two-channel notification system where they used Sendgrid for email and Twilio for SMS notifications that were part of their backend code. However, this setup proved cumbersome and inefficient for scaling quickly.

## Starting with SuprSend to Manage Their Notification System
Delightree quickly implemented SuprSend's SDK, seamlessly integrating it within their system in just a day. This straightforward integration empowered Delightree to streamline their entire notification system, benefiting from SuprSend's intuitive features. Let's explore the key enhancements Delightree implemented with SuprSend.
### Managing 4 Channels & Vendors without multiple API Integrations
Delightree recognized the limitations of their email and SMS notification modules, as frontline workers seldom had the opportunity to check their emails during their busy routines. This resulted in low visibility and hindered real-time communication between franchise managers and frontline workers.
Leveraging SuprSend's pre-existing vendor API integrations, Delightree seamlessly incorporated Sendgrid for email, Twilio for SMS, in-app inbox by SuprSend, FCM and MiPush for Android push, and APNS for iOS push channels. Setting push alone increased their overall notification seen rates by 22%.
The swift vendor integration was followed by streamlining notification templates previously scattered across different notification categories in their in-house system. Let's check how.
### Creating & Re-Iterating Templates on the Fly
Delightree benefited from SuprSend's user-friendly drag-and-drop template builder, eliminating the need for HTML coding to create notification templates. Starting with email templates and then inbox, push and SMS, Delightree leveraged intuitive building blocks, enabling them to swiftly develop visually appealing templates that could be deployed with a single click.

Creating templates was only the first step toward delivering an engaging notification experience. To match recipient preferences, continuous design, and copy changes were necessary. Leveraging SuprSend's version control feature, Delightree rapidly re-iterated templates ( _4-5 times in a short span in multiple notification categories_), experimenting with new designs and copies until they **achieved a high click rate of 11%**.
### Using SuprSend Analytics and Logs For Complete Visibility
As Delightree scaled its operations, the volume of notifications grew correspondingly, for which they required a centralized analytics and logs dashboard, enabling them to perform root cause analysis and make data-driven improvements.

> Madhulika says, “ _Clarity and visibility was a pain with our initial notification system. Sometimes users would get incorrect updates or experience deliverability issues. As I am based in US, whenever a customer came in with these bugs & issues, it was challenging for me to address these issues without the immediate assistance of our developers in India, who were 12 hours ahead. This was one of my key reasons to switch to SuprSend, which provided in-built logs down to each notification level_”
With SuprSend's granular analytics control, Delightree gained complete visibility over their notifications, **enabling swift root cause analysis (RCA)** whenever required. This, in turn, led to faster resolution times for customer problems.
One valuable insight Delightree obtained through SuprSend's analytics tool was the significant increase in engagement when notifications incorporated branding elements. Frontline workers quickly recognized their franchise business's branding elements, leading to higher interaction rates. Addressing this complex use case, SuprSend worked closely with Delightree to provide custom branding in notifications for multiple client businesses, ensuring a seamless integration of their branding elements into notifications.
### Using SuprSend’s Multi-Tenant Architecture to Include Branding Elements
With ambitions to [serve over 750,000 franchises](https://yourstory.com/2020/08/funding-alert-workflow-automation-app-delightree-accel-emergent-ventures-axilor), creating and updating notification templates with unique branding elements for each client business would have been arduous.
Delightree programmatically created franchise business profiles on SuprSend and their branding elements using multi-tenant architecture. Delightree only needed to create a single notification template, and then dynamically pass the `"brand_id"` to indicate how the template should be customized, saving months of development time.

By incorporating branding elements specific to each franchise business, Delightree **witnessed a 2X increase in engagement** among frontline workers making it one of their USPs.
### Implementing a Multi-Tenant Preference Management to Give Flexibility
Delightree successfully tackled the challenge of notification preferences by implementing SuprSend's React SDK for a pre-built preference management center. Leveraging SuprSend's multi-tenant architecture, Delightree implemented a **three-layer user preference system**.

The first level was set at the Delightree (business) level, followed by the franchise brands (brands) level, and finally, at the frontline workers (users) level. This granular control ensured that notifications remained highly relevant to each individual user, significantly reducing user churn caused by notification fatigue.
## Results: Increasing the Engagement Rate & App Retention Rates
By consolidating all notification-related tasks within a single application, Delightree eliminated the need for in-house engineering support, freeing up valuable resources.
- Engagement rates increased by 2X in under a month
- As the product team gained visibility and control, RCA became easy.
- As a domino effect, the app retention increased by 27%

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## Investmint's Retention Success
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# How Investmint Increased Their Customer Engagement Rates by 266% Using SuprSend’s Real-Time Broadcast Capability?


Investmint, a systematic signal-based trading app disrupting the stock market landscape, aspires to position itself as the go-to secondary broker for retail investors. With a focus on fixed-time trading and quantitative trading models, Investmint offers scientifically-backed strategies like mean reversion, momentum, and trend following.
At the heart of [Investmint's](https://www.investmint.club/) business model lies a subscription-based framework. Their 100k+ users subscribe to specific algorithmic trading models that generate time-sensitive notifications for executing targeted trades. The trading recommendations are generated at set cadences, whether it's weekly, monthly, daily, or even hourly. Additionally, **knowing when to exit investments is equally vital**, and Investmint's models provide guidance on the optimal exit points.

## Notification Use-Cases for Investmint
Presently, [Investmint](https://www.investmint.club/) uses notifications for the following use cases:

## What Investmint wanted from SuprSend?
Investmint was particularly looking for:
- Multi-channel broadcasting with the capability to scale quickly
- Low latency, high deliverability
- Real-time subscriber lists updation
- Real-time visibility on failed notifications
## Choosing SuprSend Over Marketing Automation Tools
During their build vs buy evaluation process, Investmint also compared us with marketing automation tools but found them unsuitable for their transactional use cases.

## SuprSend Solutions: Giving Investmint a Reliable Broadcasting Capability
### Getting Started with Time-Sensitive Multi-Channel Broadcasts
Investmint's systematic trading models require sending time-sensitive notifications to subscribed users at specific intervals during trading hours. Their initial push-based system had a delivery rate of only 60%, leading to lower engagement.

Investmint implemented SuprSend's multi-channel broadcasts with a single API call across three channels to guarantee uninterrupted communication. Initially, they utilized [Whatsapp](https://docs.suprsend.com/docs/whatsapp-vendor-integration) and later expanded user engagement by incorporating [in-app inbox](https://docs.suprsend.com/docs/inbox-overview), (web/ mobile) [push notifications](https://docs.suprsend.com/docs/android-push-vendor-integration) through FCM, APNS, and Xiaomi Mi Push. Setting up these additional channels was quick as they didn't needed to do multiple API integrations.
This multi-channel broadcasting approach proved highly beneficial, resulting in a remarkable 266% increase in overall engagement compared to their previous in-house push-based notification system. Though this increase was not just due to going multi-channel but also by one another important factor described below.
### Delivering 100% Notifications with Low Latency
Investmint's users relied on data-laden notifications from their systematic trading models to place trades precisely before trading sessions began. Ensuring low latency in notifications was crucial as users expected timely updates to maintain the accuracy of their trading models.
- **p99 Latency of 4.0 Sec(s)**: Users could make real-time decisions as the trading models sent out notifications in almost real-time.
### Updating Subscribers List in Real-Time on SuprSend based on Subscriber’s Action
Investmint leverages SuprSend's [**Lists**](https://docs.suprsend.com/docs/node-lists) functionality to calculate and assign subscribers to relevant lists in real-time to address the real-time subscribers list updation. By accurately segmenting the subscribers associated with each stock model and their further actions taken during trading sessions, Investmint ensures that the right users receive personalized notifications tailored to their specific subscriptions and actions.
Listsenabled Investmint to add, remove, and update subscribers in real-time to keep their subscriber lists up-to-date and highly targeted, optimizing the effectiveness of their communication efforts. Creating a sophisticated synchronization system like this in-house would have required approximately 200+ engineering hours.
## Results: Enhancing Customer Retention without Added Developmental Loads
Investmint's relentless pursuit of delivering consistent and accurate forecasting through their systematic signals led to an extraordinary outcome. They achieved a remarkable 30% increase in customer retention.
These impressive results were driven by enhancements in their user engagement process, with multi-channel and timely notifications playing a pivotal role. As a result, they experienced increased cross-selling, with existing users subscribing to additional models, thereby boosting customer lifetime value (LTV).
.svg)
_Investmint's KPIs and our deliverables_
_“Scaling that (notification) infrastructure and maintaining its reliability would have required significant observability and substantial development time. By partnering with SuprSend, we were able to offload these concerns, allowing us to focus on user acquisition and our core product. SuprSend abstracted away the complexities of notifications and monitoring, providing a seamless solution for our notification needs.”_
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## In-App Inbox Essentials
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Product
# What is Inapp Inbox and Why every New-Age Product should have one?

Anjali Arya
•
April 15, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)
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##### Implement a powerful stack for your notifications
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## In-App Notifications Guide
[](https://www.suprsend.com/)
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Inapp Inbox Notifications
# Mastering SAAS In-App Notifications, Widgets, Toasts, and the SuprSend App Inbox for Better User Engagement and Retention

•
October 26, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

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## Notification Efficiency Boost
[](https://www.suprsend.com/)
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# How Solar Informatics accelerated its Time-to-Live for Notifications by 75% with SuprSend's Multi-Tenant Architecture?

.png)
Solar Informatics is a SAAS platform for the solar energy industry, offering a comprehensive solution that streamlines all aspects of solar project development, deployment, and management. Their platform serves as a centralized hub for managing ERP requirements end-to-end for various stakeholders, including off-loaders, O&M providers, community solar managers, and energy companies.
At the heart of Solar Informatics' mission lies the indispensable role of notifications. These notifications serve as the vital conduits of seamless communication, ensuring that crucial information, such as real-time O&M alerts and insightful predictions concerning energy output, maintenance schedules, and other indispensable updates, flows effortlessly among all stakeholders.
## What were Solar Informatics notification use cases?
Solar Informatics tackled two primary notification use cases:
| Notification | Use-Case |
| --- | --- |
| Alerts | O&M alerts, system alerts, task-related alerts |
| Predictions | Weather predictions, energy fluctuation predictions |
Initially, Solar Informatics relied on a basic email notification system catering to multiple tenants, a manual and engineering-intensive process involving template creation, event and workflow setup, as well as design and content customization at individual customer account levels. With scaling came the realization of the need for a more robust, scalable notification infrastructure capable of isolating and handling multi-tenant requirements. They also wanted to create a scalable white labeled notification experience for every client instead of involving engineering team every time.
## Integrating with SuprSend:
### Powerful template builder with rapid iteration capability:
Solar Informatics found a powerful ally in SuprSend, offering a front-end template builder with rapid iteration capabilities. This transformative shift reduced the burden on the engineering team, empowering the business and product teams to customize notifications based on customer requests.
.png)
They could also use batching and digest features, where multiple and recurring events were consolidated in a single template to reduce notification fatigue for stakeholders.
Additionally, they fetched templates over API to export the created HTML templates, which were then used to create necessary PDFs that could be shown within their platform.
#### A use-case: Sending complex weather alert emails using dynamic content
Solar Informatics needed to send some critical weather alerts that contained a wealth of information, including site-specific details, alert specifics, and comprehensive weather condition data, including graphs. To accommodate these intricacies of multiple dynamic fields, they used SuprSend’s handlebar helpers.

1. **Dynamic Content**: Handlebar helpers enabled real-time updates for tables, graphs, fields, and banners in email templates based on the latest data sent by Solar Informatics.
2. **Colored Banners**: Helpers dynamically changed banner colors to represent weather severity (red, yellow, green).
3. **Diverse Date Formats**: Handlebar helpers accommodated various date formats in emails, ensuring customized representation of date information in different fields.
4. **Tenant Logos**: Tenant logos were added using SuprSend’s tenant’s API for white-labeling, offering a personalized experience to each tenant’s customers.
5. **Graphs**: Using the data fetched from the HTML content, graphs were prepared and attached to the templates.
All these customizations were possible directly in the visual template editors managed by non-tech teams, which reduced time-to-market significantly.
### White-labeling through SuprSend's Multi-Tenant Architecture:
Solar Informatics, being a B2B SaaS platform, faced a recurring request from clients for a white-labeled notification experience. Leveraging SuprSend's multi-tenant architecture, Solar Informatics implemented branded elements for multiple tenants while using a single dynamic template to send white-labeled notifications. This not only significantly reduced time-to-market but also facilitated rapid incorporation of customer customization demands, saving approximately 75% of the time required to go live for any new customer with their notifications.
This architecture also enabled them to implement a multi-tenant preference management center. The preference management center helped its customers control their notification types and channels proactively.
### Going Multi-channel for Increased User Engagement
While Solar Informatics initially relied on email notifications, they recognized the imperative of enhancing user engagement, particularly for critical alerts. To achieve this, they sought an additional communication channel that could deliver real-time alerts efficiently. The optimal choice was push notifications, and Solar Informatics swiftly integrated this channel without the need for additional API integrations in code.
## Results: Increase in Customer engagement while reducing TTL
Solar Informatics reduced Time-to-Live by 75%, thanks to multi-tenant architecture and template builders. Real-time alerts increased user engagement. Leveraging Suprsend improved efficiency, reduced manual work, and boosted customer satisfaction. It also freed their developers from constant customer requests and saved engineering resources.

##### Implement a powerful stack for your notifications
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## In-App Notification Types
[](https://www.suprsend.com/)
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Inapp Inbox Notifications
# 4 Unique Types of In-App Notifications Every Product Manager Should Know

Anjali Arya
•
December 10, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

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Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
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These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/6-unique-types-of-in-app-notifications-every-product-manager-should-know#)

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## SMTP Error Solutions
[](https://www.suprsend.com/)
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# Error - SMTP not working in python
# What causes this error and solutions
## Say Goodbye to all SMTP Errors in Development
SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
[Get Started For Free](https://app.suprsend.com/en/signup/)

## More to explore
[Error: SMTP is not working on the server](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions)
[Error: Suddenlink SMTP Server Not Working](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions)
[Error: SMTP mail not Working](https://www.suprsend.com/smtp-error-solution/error-smtp-mail-not-working---causes-and-solution)
[Error: SMTP Error Could not authenticate](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions)
[SMTP Connect Error 10060](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
##### Implement a powerful stack for your notifications
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## Webhook Overview and Examples
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Engineering
# What is Webhook? Slack, Discord, Azure Webhook Examples

Anjali Arya
•
August 30, 2024
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## Scaling Notification Services
[](https://www.suprsend.com/)
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Engineering
# Scaling a Notification Service with Python and Redis

Sanjeev Kumar
•
August 30, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
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## Top Twilio Alternatives 2024
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# \#7 Best Twilio Alternatives and Competitors (2024) - Latency, Pricing, Compliance, API
Discover top 7 Twilio alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Twilio alternatives Reddit.
[Integrate now](https://docs.suprsend.com/docs/sms-vendor-integration)
## Comparative Guide:
## \#7 Best Twilio Alternatives and Competitors (2024) - Latency, Pricing, Compliance, API
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
### Features
##### Interactive Voice Response
#### Bandwidth

Supported
#### Telnyx

Supported
#### MessageBird

Supported
#### Ring Central

Supported
#### Plivo

Supported
#### Sinch

Supported
#### Vonage

Supported
##### Recording and Transcriptions
#### Bandwidth

Supported
#### Telnyx

Supported
#### MessageBird

Supported
#### Ring Central

Supported
#### Plivo

Supported
#### Sinch

Supported
#### Vonage

Supported
##### Carrier Route Optimization
#### Bandwidth

Supported
#### Telnyx

Supported
#### MessageBird

Supported
#### Ring Central

Supported
#### Plivo

Supported
#### Sinch

Supported
#### Vonage

Supported
##### Free Inbound SMS
#### Bandwidth

Supported
#### Telnyx

Supported
#### MessageBird

Supported
#### Ring Central

Not Supported
#### Plivo

Not Supported
#### Sinch

Not Supported
#### Vonage

Not Supported
##### Concatenation
#### Bandwidth

Supported
#### Telnyx

Supported
#### MessageBird

Supported
#### Ring Central

Supported
#### Plivo

Supported
#### Sinch

Supported
#### Vonage

Supported
### Cost
##### Dedicated Number
#### Bandwidth
$0.035/ month
#### Telnyx
$1/ month
#### MessageBird
$1/month
#### Ring Central
Monthly Bundled Plan
#### Plivo
$1/month
#### Sinch
$1/month
#### Vonage
$0.99/month
##### Incoming SMS
#### Bandwidth
FREE
#### Telnyx
FREE
#### MessageBird
FREE
#### Ring Central
$0.0085/ message
#### Plivo
$0.0065/ message
#### Sinch
$0.00078/ message
#### Vonage
$0.0063/ message
##### Outgoing SMS
#### Bandwidth
$0.005/ message ++
#### Telnyx
$0.067/ message
#### MessageBird
$0.0071/message
#### Ring Central
$0.0085/ message
#### Plivo
$0.0065/ message
#### Sinch
$0.00078/ message
#### Vonage
$0.0068/ message
### Security
##### Encryption
#### Bandwidth
TLS
#### Telnyx
WebRTC & TLS
SRTP/ZRTP
#### MessageBird
TLS
#### Ring Central
AES 256
#### Plivo
TLS/ HTTP
AES 256
#### Sinch
TLS
AES 256
#### Vonage
TLS
AES 256
##### Certification
#### Bandwidth
ISO/IEC 27001:2013
SOC 2 Type II
SOC 2 Type II
#### Telnyx
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
#### MessageBird
SOC 2 Type II
ISO/IEC 27001:2013
#### Ring Central
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
SSAE 16
SOC I Type II
SOC 2 Type II
#### Plivo
SOC 2
#### Sinch
ISO/ IEC 27001 - 2022
ISO 9001:2015
SOC 2 Type II
#### Vonage
ISO/IEC 27001:2013
##### Compliance
#### Bandwidth
CPNI
GDPR 7 HIPPA
US State Privacy Laws
#### Telnyx
Avaya Compliant
HIPPA
GDPR
#### MessageBird
GDPR
Dutch ACM
#### Ring Central
HIPPA
GDPR
#### Plivo
GDPR
HIPPA
PCI DSS
#### Sinch
HIPPA
PCI DSS
#### Vonage
HIPPA
##### Authentication IDs / Tokens
#### Bandwidth

Yes
#### Telnyx

Yes
#### MessageBird

Yes
#### Ring Central

Yes
#### Plivo

Yes
#### Sinch

Yes
#### Vonage

Yes
### Rate Limits
##### Outbound Throughput Limit Range
#### Bandwidth
1-100 MPS
#### Telnyx
10 MPS
#### MessageBird
1 MPS
#### Ring Central
10 MPS
#### Plivo
0.25-100 MPS
#### Sinch
1-75 MPS
#### Vonage
1-100 MPS
##### Character Limits Accepted
#### Bandwidth
160
#### Telnyx
160
#### MessageBird
160
#### Ring Central
160
#### Plivo
1600 Concatenated/ 160
#### Sinch
2000 Concatenated / 160
#### Vonage
3200 Concatenated/ 160
### Features

#### Bandwidth

#### Telnyx

#### MessageBird

#### Ring Central

#### Plivo

#### Sinch

#### Vonage
##### Interactive Voice Response

Supported

Supported

Supported

Supported

Supported

Supported

Supported
##### Recording and Transcriptions

Supported

Supported

Supported

Supported

Supported

Supported

Supported
##### Carrier Route Optimization

Supported

Supported

Supported

Supported

Supported

Supported

Supported
##### Free Inbound SMS

Supported

Supported

Supported

Not Supported

Not Supported

Not Supported

Not Supported
##### Concatenation

Supported

Supported

Supported

Supported

Supported

Supported

Supported
### Cost

#### Bandwidth

#### Telnyx

#### MessageBird

#### Ring Central

#### Plivo

#### Sinch

#### Vonage
##### Dedicated Number
$0.035/ month
$1/ month
$1/month
Monthly Bundled Plan
$1/month
$1/month
$0.99/month
##### Incoming SMS
FREE
FREE
FREE
$0.0085/ message
$0.0065/ message
$0.00078/ message
$0.0063/ message
##### Outgoing SMS
$0.005/ message ++
$0.067/ message
$0.0071/message
$0.0085/ message
$0.0065/ message
$0.00078/ message
$0.0068/ message
### Security

#### Bandwidth

#### Telnyx

#### MessageBird

#### Ring Central

#### Plivo

#### Sinch

#### Vonage
##### Encryption
TLS
WebRTC & TLS
SRTP/ZRTP
TLS
AES 256
TLS/ HTTP
AES 256
TLS
AES 256
TLS
AES 256
##### Certification
ISO/IEC 27001:2013
SOC 2 Type II
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
SOC 2 Type II
ISO/IEC 27001:2013
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
SSAE 16
SOC I Type II
SOC 2 Type II
SOC 2
ISO/ IEC 27001 - 2022
ISO 9001:2015
ISO/IEC 27001:2013
##### Compliance
CPNI
GDPR 7 HIPPA
US State Privacy Laws
Avaya Compliant
HIPPA
GDPR
GDPR
Dutch ACM
HIPPA
GDPR
GDPR
HIPPA
PCI DSS
HIPPA
PCI DSS
HIPPA
##### Authenttication IDs / Tokens

Yes

Yes

Yes

Yes

Yes

Yes

Yes
### Rate Limits

#### Bandwidth

#### Telnyx

#### MessageBird

#### Ring Central

#### Plivo

#### Sinch

#### Vonage
##### Outbound Throughput Limit Range
1-100 MPS
10 MPS
1 MPS
10 MPS
0.25-100 MPS
1-75 MPS
1-100 MPS
##### Character Limits Accepted
160
160
160
160
1600 Concatenated/ 160
2000 Concatenated / 160
3200 Concatenated/ 160
## SMS Price Calculator: The Ultimate SMS Vendor Comparison Tool
#### SMS Price Comparison Calculator
## Step 1: Choose SMS Providers
Select up to 3 SMS providers:
Select Provider 1SNSBandwidthTelnyxOomaRing CentralTwilioVonagePlivoSinchMessageBirdKarixExotelGupshup
Select Provider 2SNSBandwidthTelnyxOomaRing CentralTwilioVonagePlivoSinchMessageBirdKarixExotelGupshup
Select Provider 3SNSBandwidthTelnyxOomaRing CentralTwilioVonagePlivoSinchMessageBirdKarixExotelGupshup
Next
## Step 2: Choose Number Type
What type of number will you use to send and receive messages?
Toll-Free Number
Local Number
BackNext
## Step 3: SMS Sending
How many SMS messages will you be sending per month?
BackNext
## Step 4: SMS Receiving
How many SMS messages are you expecting to receive per month?
BackCalculate
## Price Comparison
$0.00
$0.00
$0.00
Back
When it comes to communication APIs and cloud-based solutions, Twilio is often the first name that comes to mind. However, there are several viable Twilio alternatives worth considering for businesses looking to meet their unique communication needs. In this comprehensive comparison, we'll delve into seven notable Twilio competitors, exploring their key features and strengths. We'll draw insights from multiple sources to provide a well-rounded view.
## 1\. Plivo: A Feature-Rich Twilio Alternative
**Plivo** is a versatile business communications software used in over 190 countries worldwide. It offers a scalable cloud communication platform and supports 16 languages in its text-to-speech feature. Plivo connects directly with businesses in supported countries, eliminating the need for a middleman.
### Unique Features:
- Deep Communication with Modern High-Tech Software: Plivo provides advanced, high-tech software for navigating the current customer service landscape. This deep communication ensures that your customer interactions are more engaging and efficient.
- 24x7 Premium Customer Support: With around-the-clock premium customer support, Plivo ensures that you have assistance whenever you need it, reducing downtime and keeping your communication systems running smoothly.
- Dedicated API for Developers: Plivo offers a dedicated API for developers, making it easier to customize and integrate its features into your existing systems.
- Two-Factor Authentication: Enhance the security of your apps with two-factor authentication, ensuring that sensitive information remains protected.
- Support for Multimedia Formats: Plivo supports a wide range of multimedia formats, including GIFs, JPEG, emojis, audio, and video. This versatility enables more dynamic and engaging messaging.
- Smart Queuing for Carrier Compliance: Plivo's smart queuing system ensures that your messages comply with carrier regulations, improving message delivery reliability.
### Pros:
- \- Customize sender ID with alphanumeric characters.
- \- Updated optimizations and SDKs.
- \- GDPR compliance.
### Cons:
- \- Limited API documentation.
- \- Complex dashboard.
### Key Specs:
- \- 99.99% API uptime.
- \- Supports iOS, Android, macOS, Linux, and Windows.
### Why Choose Plivo Over Twilio?
- \- Plivo offers seamless communication with high-tech features.
- \- 24x7 premium support ensures assistance at all times.
- \- Smart queuing for improved message delivery.
## 2\. RingCentral: A Robust Alternative to Twilio
RingCentral is a well-known cloud phone system available in over 110 countries. It provides powerful APIs for voice, video, SMS/MMS, team messaging, fax, and more.
### Unique Features:
- High-Quality and Reliable Cloud VoIP Service: RingCentral's cloud VoIP service ensures high-quality and reliable voice calls, enhancing your organization's professional image.
- Integration with Microsoft Teams: Simplify collaboration and communication within your organization with integration into Microsoft Teams, making teamwork more efficient.
- Customizable Dashboard with 30+ KPIs: Gain insights into your communication efficiency with a customizable dashboard featuring over 30 key performance indicators. This data-driven approach helps you make informed decisions.
### Pros:
- Switch devices with a single button, ensuring accessibility and flexibility.
- Pre-built business SMS integrations streamline your messaging processes.
### Cons:
- Call quality depends on the internet connection.
- Occasional slow customer support.
### Key Specs:
- 99.999% uptime.
- Supports web, desktop, Android, and iOS.
### Why Choose RingCentral Over Twilio?
- RingCentral offers reliable cloud VoIP and advanced call routing.
- Integration with Microsoft Teams for enhanced collaboration.
- Customizable dashboard with a wide range of KPIs for data-driven decision-making.
## 3\. Telnyx: A Reliable Twilio Alternative for Communication
Telnyx offers a distributed infrastructure for unified connectivity. It features a global, private, multi-cloud IP network and intuitive APIs.
### Unique Features:
- Maximize SMS Delivery with Expert Consultation: Telnyx provides expert consultation to maximize the delivery of your SMS messages, ensuring that your important messages reach your customers promptly.
- Self-Service Porting with Real-Time Data Validation: Simplify the process of transferring your phone numbers to Telnyx with self-service porting and real-time data validation.
- 24/7 Support at No Extra Cost: Telnyx offers 24/7 customer support at no additional cost, ensuring that you're never left without assistance, enhancing the reliability of your communication systems.
### Pros:
- Competitive pricing model.
- Intuitive and detailed API documentation.
- 24/7 customer support.
### Cons:
- Learning curve.
- Occasional glitches and outages.
### Key Specs:
- 99.999% uptime.
- Supports Windows, Mac, iOS, Android.
### Why Choose Telnyx Over Twilio?
- Telnyx provides high-quality voice and video communication.
- Competitive pricing and 24/7 support at no additional cost.
- Self-service porting with real-time data validation.
## 4\. Bandwidth: A Flexible Twilio Competitor
Bandwidth is a communications platform known for its flexibility. It offers messaging, voice calls, and emergency services with extensive developer support.
### Unique Features:
- Direct-to-Carrier Network for Quality and Reliability: Bandwidth offers a direct-to-carrier network, ensuring quality and reliability in message and call delivery.
- Call Transcriptions, Text-to-Speech, and Recording: Enhance communication efficiency with call transcriptions, text-to-speech capabilities, and call recording, providing valuable resources for businesses.
- Nationwide 911 Connectivity: Bandwidth offers nationwide 911 connectivity, adding an extra layer of safety and compliance to your communication.
- Emergency Calling API: Handle critical situations efficiently with Bandwidth's emergency calling API, ensuring that you're prepared for emergencies.
### Pros:
- Click-to-call app for easy customer reach.
- Webinars for process improvement, ensuring you're making the most of your communication resources.
### Cons:
- Limited global reach.
- Limited advanced messaging features.
- Porting delays may impact your communication transition.
### Key Specs:
- Prior notice for planned maintenance downtime.
- Supports Linux distributions.
### Why Choose Bandwidth Over Twilio?
- Bandwidth offers a direct-to-carrier network for superior reliability.
- Comprehensive voice and messaging features, including 911 connectivity.
- Webinars for continuous process improvement, ensuring that you're optimizing your communication resources.
## 5\. Sinch: A Versatile Alternative to Twilio
Sinch is a communications platform offering customized text campaigns, chatbots, and voice bots for an innovative service.
### Unique Features:
- Over 600 Direct Carriers for High Delivery Rates: Sinch boasts over 600 direct carriers, ensuring high delivery rates, and making your messages reach your customers reliably.
- Video API, SIP Trunking, and In-App Video Calling: Sinch provides an array of video communication options, including video API, SIP trunking, and in-app video calling, enhancing your communication and making customer interactions more engaging.
- Flash Call and Unified Verification for Cost-Effective Security: Sinch offers cost-effective security measures like Flash Call and unified verification, reducing the risk of fraudulent activity and enhancing your business's trustworthiness.
### Pros:
- Easy number porting simplifies the process of transferring your phone numbers to Sinch.
- Number Look-up feature helps you engage customers with the right numbers, enhancing your outreach.
### Cons:
- No desktop application.
- Occasional SMS delivery issues may affect the reliability of your messaging.
### Key Specs:
- 99.95% uptime.
- Supports Android, iOS, JavaScript SDK.
### Why Choose Sinch Over Twilio?
- Sinch boasts over 600 direct carriers for high delivery rates, ensuring that your messages reach their destination.
- Video API and in-app video calling for enhanced communication, making your customer interactions more engaging.
- Cost-effective verification methods for businesses, reducing security risks.
## 6\. Vonage API: A Feature-Packed Twilio Alternative
Vonage API prioritizes API messaging and offers real-time data on phone numbers, ranging from carrier information to user contact details. It simplifies SMS and MMS messages with integration into popular social media platforms, including WhatsApp and Facebook.
### Unique Features:
- Integration with WhatsApp, Viber Messaging, and Facebook: Vonage API provides multiple channels for reaching your customers, enhancing your outreach.
- Live Website Chat: Offer real-time customer engagement with live website chat, ensuring that you're readily available to address inquiries and provide support.
- Video Messaging and Voice Calling: Add versatility to your communication options with video messaging and voice calling, allowing for richer customer interactions.
### Pros:
- Broad range of communication APIs ensures that you have the tools to meet your specific communication needs.
- Developer-friendly with scalability, allowing you to tailor your communication systems to your business requirements.
- Cost-effective connections with various carriers, reducing communication costs.
### Cons:
- Frequent SDK updates may require adaptations.
- Complex error handling may pose challenges in certain cases.
### Key Specs:
- 99.99% API uptime.
- Supports iOS, Android, macOS, Linux, and Windows.
- Pricing varies based on usage and services.
### Why Choose Vonage API Over Twilio?
- Vonage API offers versatile communication channels with integration into WhatsApp, Viber Messaging, and Facebook.
- Live website chat ensures real-time customer engagement.
- Video messaging and voice calling add richness to customer interactions.
## 7\. MessageBird: An Omnichannel Alternative to Twilio
MessageBird is a cloud-based messaging platform that excels in providing an exceptional omnichannel communication experience. It allows businesses to integrate various communication channels and services into a single inbox.
### Unique Features:
- Omnichannel Capabilities: MessageBird enables you to communicate with customers across multiple channels, making it easier to connect with them where they are most comfortable.
- Flow Builder for Workflow Automation: With Flow Builder, you can create custom auto-replies and automate various workflows. This feature streamlines communication processes, ensuring that your customers receive timely responses.
- Two-way Chat Messaging with Push Notifications: MessageBird offers two-way chat messaging with push notifications, facilitating real-time conversations with your customers.
### Pros:
- Global coverage ensures that you can connect with customers worldwide.
- Flow Builder simplifies automation and customization of communication workflows.
- 24/7 support is available to assist you when you need it.
### Cons:
- Limited documentation may require additional effort to get the most out of the platform.
- Inconsistent delivery rates for SMS messages may affect message reliability.
### Key Specs:
- Supports video conferencing, local and toll-free phone numbers, Instagram Messaging API, Google Business Messages, and more.
- Varies based on usage and services.
### Why Choose MessageBird Over Twilio?
- MessageBird offers comprehensive omnichannel capabilities, making it easier to connect with your customers across various channels.
- Flow Builder streamlines workflow automation, improving communication efficiency.
- Two-way chat messaging with push notifications ensures real-time conversations with customers.
## Twilio Limitations
While Twilio is a well-established communication platform, it's not without its limitations. Some startups and businesses seeking international communication using VoIP and SMS APIs may find Twilio relatively more expensive. Additionally, Twilio does not offer cost-free incoming SMS and may lack free live support teams, factors that could impact your operating costs.
## Conclusion
When exploring Twilio alternatives, it's important to consider your specific communication needs and the unique features that align with your business goals. Each of these seven alternatives offers distinctive advantages, from high delivery rates and video messaging to omnichannel capabilities and self-service porting.
By carefully assessing the unique strengths of these alternatives, you can make an informed decision that optimizes your communication systems, enhances customer interactions, and ultimately supports your business's success. Whether you're seeking advanced security, reliable delivery, cost-effective solutions, or enhanced customer engagement, there's a Twilio alternative to meet your needs. Join the Twilio alternative Reddit discussions to learn more about what suits your business best.
## How SuprSend works?

## More to explore

vs.

##### \#7 Best Exotel Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover top 7 Exotel SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Exotel alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-exotel-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Gupshup Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover top 7 Gupshup SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Gupshup alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-gupshup-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Karix Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover top 7 Karix SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Karix alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-karix-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Ooma Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover top 7 Ooma SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Ooma alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-ooma-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Amazon SNS Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover top 7 Amazon SNS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Amazon SNS alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-amazon-sns-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Telnyx Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover top 7 Telnyx SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Telnyx alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-telnyx-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Bandwidth Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover the top 7 Bandwidth SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Bandwidth alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-bandwidth-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best RingCentral Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover the top 7 RingCentral SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on RingCentral alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-ringcentral-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Sinch Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover the top 7 Sinch alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Sinch alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-sinch-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Messagebird Alternatives and Competitors (2024) - SMS, Latency, Pricing, Compliance, API
Discover the top 7 Messagebird SMS alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Messagebird alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-messagebird-alternatives-and-competitors-2024-sms-latency-pricing-compliance-api)

vs.

##### \#7 Best Vonage Alternatives and Competitors (2024) - Latency, Pricing, Compliance, API
Discover the top 7 Vonage alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Vonage alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-vonage-alternatives-and-competitors-2024-latency-pricing-compliance-api)

vs.

##### \#7 Best Plivo Alternatives and Competitors (2024) - Latency, Pricing, Compliance, API
Discover the top 7 Plivo alternatives & competitors for 2024. Explore lower-cost options, compliance, and APIs. Join the discussion on Plivo alternatives Reddit.
[Check now](https://www.suprsend.com/sms-providers-alternatives/7-best-plivo-alternatives-and-competitors-2024-latency-pricing-compliance-api)
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## Twilio API Use Cases
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SMS
# How Developers Use Twilio APIs and for What Uses Cases?

Anjali Arya
•
July 7, 2024
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These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
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[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Email Sending in Next.js
[](https://www.suprsend.com/)
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Engineering
# How to Send Transactional Email with AWS SES in Next.js with Code Example?

Anjali Arya
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September 27, 2024
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##### Implement a powerful stack for your notifications
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Essential
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Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
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Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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## SuprSend Terms of Service
[](https://www.suprsend.com/)
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# Terms of Service
These Terms of Service (“ **Terms**”) describe the terms under which SuprStack Inc(“ **Us**”, “ **We**”, “ **Our**”) provides an individual or entity, who subscribes to SuprSend and/or creates an Account with Us (“ **You**”, “ **Your**”, “ **Yourself**”) and their Users access to and use of SuprSend. By accessing and/or using SuprSend, a) You agree to be bound by these Terms and acknowledge having read the privacy policy located at https://www.suprsend.com/privacy (“ **Privacy Policy**”). b) You warrant to us that you have the legal capacity to enter into these Terms c) That, in the event, You are entering into these Terms on behalf of any entity or its group, You possess the requisite authority to bind such an entity or group to these Terms. If You do not agree to these Terms, You should immediately cease using SuprSend.You and Us will be individually referred to as “ **Party**” and collectively as “ **Parties**”.
## 1\. YOUR RIGHTS
1.1
Subject to Your compliance with these Terms and solely during the Subscription Term, You shall have the limited, non-exclusive, revocable right to access and use SuprSend including the API for Your internal business purposes in accordance with the Subscription Plan or the relevant Order Form.
1.2
Subject to Your compliance with these Terms and solely during the Subscription Term, You shall have the limited, non-exclusive, revocable license to download and install Our mobile application and/or SDK for accessing and using SuprSend for Your internal business purposes in accordance with the Subscription Plan or the relevant Order Form.
## 2\. YOUR OBLIGATIONS
2.1
Your Account: You shall create an Account to use and access SuprSend. You shall provide true and accurate information as may be required when registering for the Account.
2.2
Usage Restrictions: Your access and use of SuprSend are subject to any usage restrictions specified in the relevant Subscription Plan. Each User shall be identified using unique login information such as usernames and passwords (“ **User Login**”) to log in to their Account and such User Login shall be used only by the authorized Users.
2.3
API Keys: We shall provide separate API Keys for Your Account to interact with the APIs and the workspace environment. You shall be responsible for keeping the API Keys confidential and secure. You are prohibited from disclosing, transferring, sublicensing, or selling the API Keys to any third party not authorized by Us. You shall use the API Keys solely in accordance with these Terms and the Documentation. We may temporarily suspend or revoke Your API Keys for breach of these Terms or if We believe in Our sole discretion that Your access to the API Keys is compromised.
2.4
SDK: While downloading and using Our SDK, You shall comply with the respective license restrictions that accompany the use of SDK. You shall integrate the SDK with Your software application solely in accordance with these Terms and the Documentation.
2.5
Your Obligations: You shall be solely responsible for the activities under Your Account
2.6
Acceptable Use: You agree not to
(a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, timeshare, disassemble, reverse engineer, decompile or make SuprSend available to any third party, other than Your Users in furtherance of Your internal business purposes as expressly permitted by these Terms;
(b) modify, adapt, or hack SuprSend or otherwise attempt to gain or gain unauthorized access to SuprSend or related systems or networks;
(c) upload any protected health information subject to HIPAA (“ **PHI**”) to SuprSend without entering into a Business Associate Agreement (“ **BAA**”) with Us. Unless a BAA is signed with Us, We shall have no liability under these Terms for PHI transmitted by You or the User, notwithstanding anything to the contrary contained in these Terms or any law in force.
(d) use SuprSend, store or transmit Service Data, in violation of applicable laws and regulations, including but not limited to violation of any person’s privacy rights, export control laws/regulations;
(e) access it for purposes of creating derivative works based on, or developing or operating products or services in competition with SuprSend;
(f) use SuprSend to store or transmit any content that i) infringes upon any person’s intellectual property rights, ii) is unlawful, racist, hateful, abusive, libelous, obscene, or discriminatory, iii) is junk, spam, phishing, spoofing, pyramid schemes or other forms of duplicative or unsolicited messages;
(g) use SuprSend to knowingly post, transmit, upload, link to, send, or store any viruses, malware, trojan horses, time bombs, or any other similar harmful software;
(h) “crawl,” “scrape,” or “spider” any page, data, or portion of or relating to the Website(s) or SuprSend (through the use of manual or automated means).
2.7
If We inform You that a specified activity or purpose is prohibited with respect to SuprSend, You will ensure that You immediately cease the use of SuprSend for such prohibited activity or purpose.
## 3.TRIAL
3.1
You may request a demo of SuprSend or a trial of SuprSend by creating accounts on SuprSend for a limited period of time (“ **Trial Period**”). The Trial Period shall be subject to these Terms and any additional terms that We specify. We, in our sole discretion, shall have the right to terminate SuprSend and Your right to use SuprSend at any time during the Trial Period and for any reason, without being liable to You.
## 4\. UPDATES, AND AVAILABILITY
4.1
Updates: Any enhancements, new features, or updates (“ **Updates**”) to SuprSend are also subject to these Terms and We reserve the right to deploy Updates at any time.
4.2
SuprSend may temporarily be unavailable due to scheduled downtime for upgrades and maintenance in which case We shall use commercially reasonable endeavors to notify You in advance.
## 5\. INTELLECTUAL PROPERTY RIGHTS
5.1
Except for the rights granted to You under Clause 1, all rights, title, and interest in and to all intellectual property and/or proprietary rights, title, and interest in or related to SuprSend, Software, API, and Documentation including patents, inventions, copyrights, trademarks, domain names, trade secrets, algorithms, techniques, processes or know-how (collectively, “ **Intellectual Property Rights**”) shall belong to and remain exclusively with Us.
5.2
You own the rights to the Service Data that You transmit to Us. We shall have a right to Process the Service Data for the purpose of providing, supporting, operating, maintaining, and improving SuprSend.
5.3
We shall have a perpetual, worldwide, transferable and royalty-free right and license to incorporate into SuprSend or otherwise use any suggestions, enhancement requests, recommendations, or other feedback You choose to provide Us.
5.4
All rights not expressly provided to You herein are reserved.
## **6\. VENDOR SERVICES**
You acknowledge and agree that Your use of Vendor Services will be subject to the terms and conditions and privacy policies of such vendors and that We shall not be liable for Your enablement, access, or use of such Vendor Services, including Service Data processed by such vendors. We shall only be liable for Your data when it is being transmitted through the SuprSend. You should contact that vendor for any issues arising in connection with the use of such Vendor Service.
## 7\. CHARGES AND PAYMENT
7.1
Charges: All charges associated with the Account shall be specified in the Subscription Plan or the relevant Order Form ( “ **Subscription Charges**”). The terms of payment shall be in accordance with the Subscription Plan or the relevant Order Form the Subscription Charges We reserve the right to make changes to the Subscription Plan at Our sole discretion during the Subscription Term
7.2
Payment: You hereby authorize Us or Our authorized agents, as applicable, to bill You upon Your subscription to SuprSend (and any renewal thereof). Unless otherwise stated in an Order Form, Your payment is due within thirty (30) days of Our invoice date.
7.3
Refunds: Unless otherwise specified in these Terms or in an Order Form, all Subscription Charges are non-refundable. No refunds shall be issued for partial use or non-use of SuprSend.
7.4
Late Payments/Non-payment of Charges: We will notify You if We do not receive payment towards the Charges within the due date for Your Account. You shall make payments within a maximum of ten (10) days from the date of Our notice. If We do not receive the payment within the foregoing time period, in addition to Our right to other remedies available under law, We may (i) charge interest for late payment @ 1.5% per month; (ii) suspend Your access to and use of SuprSend until We receive Your payment towards the Charges as specified herein and/or; (iii) terminate Your Account.
7.5
Applicable Taxes: Unless otherwise stated, the Charges do not include any taxes, levies, duties, or similar governmental assessments, including value-added, sales, use, or withholding taxes accessible by any local, state, provincial, or foreign jurisdiction (collectively “ **Taxes**”).
## 8\. TERM, TERMINATION, AND SUSPENSION
8.1
The Subscription Term shall be set forth in the Subscription Plan or in a relevant Order Form.
8.2
Termination by You: You may terminate one or more of Your Account(s) in the event We materially breach these Terms, provided that You shall provide advance notice of such breach and afford Us not less than thirty (30) days to cure such breach.
8.3
Suspension and Termination by Us: In addition to suspension for late payment or non-payment of Charges, We may suspend Your access to and use of the Account or SuprSend if You are in violation of these Terms. We shall either immediately terminate Your access to Suprsend if Your activities violate these Terms or will notify You of such violations and, at Our sole discretion, provide You with a period of fifteen (15) days (“ **Cure Period**”) to cure or cease such activities. If You fail to cure or cease such activities within said Cure Period or if We believe that such breaches cannot be cured, Your Account shall be terminated. We may also terminate a Trial Period in accordance with Clause 3.1. Further, We also reserve the right to terminate Your Account at any time by written notice due to business reasons which shall include discontinuation of SuprSend.
8.4
Termination for Insolvency: Notwithstanding anything contained herein, either Party may terminate the Terms without notice if the other Party becomes insolvent, makes or has made an assignment for the benefit of creditors, is the subject of proceedings in voluntary or involuntary bankruptcy instituted on behalf of or against such Party (except for involuntary bankruptcies which are dismissed within sixty (60) days, or has a receiver or trustee appointed for substantially all of its property.
8.5
Effect of Terminating Your Account: Following the termination of Your Account either by You or Us, Your access and use of SuprSend shall cease. We retain all Service Data in Our possession for a period of ninety (90) days from the date of effective termination of Your Account (“ **Data Retention Period**”). Beyond the Data Retention Period, We reserve the right to delete all the Service Data in Our possession.
## 9\. CONFIDENTIALITY; SECURITY AND DATA PRIVACY
9.1
If You choose, or You are provided with, a user identification code, login, password, or any other piece of information as part of Our security procedures, You must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by You or allocated by Us, at any time, if in Our reasonable opinion, You have failed to comply with any of the provisions of these Terms. We will not be responsible for any activities, including any attempted or actual access or loss of data occurring under Your Account as a result of Your non-compliance of Your obligations under this clause.
9.2
Each of the Parties will protect the other’s Confidential Information from unauthorized use, access, or disclosure in the same manner as each of the Parties protects its own Confidential Information, and in any event, no less than reasonable care. Except as otherwise expressly permitted pursuant the Terms, each of the Parties may use the other’s Confidential Information solely to exercise its respective rights and perform its respective obligations under the Terms and shall disclose such Confidential Information solely to those of its respective employees, representatives, and agents who have a need to know such Confidential Information for such purposes and who are bound to maintain the confidentiality of, and not misuse such Confidential Information. The provisions of this sub-section shall supersede any non-disclosure agreement by and between the Parties entered prior to these Terms that would purport to address the confidentiality of Service Data and such agreement shall have no further force or effect with respect to Service Data.
9.3
We shall not Process Service Data for any purposes other than what is mentioned in these Terms. We certify that We understand the restrictions in this clause and will comply with such restrictions.
9.4
You agree and acknowledge that We may collect and use query logs, and any data relating to the operation, support, and/or about Your use of SuprSend (“ **Usage Data**”) to develop, improve, support and operate SuprSend.
9.5
We shall use appropriate technical and organizational measures to protect the Service Data. The measures used are designed to provide a level of security appropriate to the risk of Processing Service Data. We shall, without undue delay, notify You of any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to the Service Data Processed by Us.
9.6
You understand and acknowledge that, in connection with the use of SuprSend by You, Your Users and/or Subscribers, We shall Process any Personal Data forming part of Service Data only on Your behalf and as a data processor. Where We Process Personal Data forming part of Service Data that originates in the European Economic Area (EEA), the UK or Switzerland, Our Data Processing Agreement shall apply to such processing, in addition to these Terms.
9.7
You warrant that (a) You have established notices or policies for and ensure compliance with all applicable data protection laws relating to the collection and transmission of Personal Data forming part of Service Data; and (b) You have obtained and maintain necessary authorizations, approvals, and permissions for Us to Process such Personal data for the purpose of providing SuprSend. You are responsible for the loss, damage, destruction, and unlawful transmission of Personal Data in violation of this Clause and You acknowledge and agree that We shall have no liability for claims arising from Your failure to comply with this Clause.
9.8
SuprSend is not intended to be used for the storing or transmitting of Sensitive Personal Information and any Service Data containing any Sensitive Personal Information is at Your or Users’ discretion and risk. We shall have no liability under these Terms for the Sensitive Personal Information transmitted by You or the User, notwithstanding anything to the contrary contained in these Terms or any law in force.
9.9
You acknowledge and agree that We and Our group companies may access or disclose information about You, Your Account, Users, and Subscribers including Service Data, in order to (a) comply with the law or respond to lawful requests or legal process; or (b) prevent any infringement of group companies’ or Our customers’ proprietary rights. Further, at Our sole discretion, any suspected fraudulent, abusive, or illegal activity by You may be referred to law enforcement authorities.
## 10\. DISCLAIMER
10.1
SUPRSEND INCLUDING THE WEBSITE, DASHBOARD, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ALL EXPRESS OR IMPLIED REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY EXCLUDED.
10.2
YOU ACKNOWLEDGE THAT WE DO NOT WARRANT THAT THE ACCESS TO THE SUPRSEND, WHICH IS PROVIDED OVER THE INTERNET AND VARIOUS TELECOMMUNICATIONS NETWORKS, ALL OF WHICH ARE BEYOND OUR CONTROL, WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER MALICIOUS SOFTWARE.
## 11\. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE TO ANY PERSON FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST SALES, LOST GOODWILL, LOSS OF USE OR LOST CONTENT, BUSINESS INTERRUPTION) HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY, BREACH OF STATUTORY DUTY, NEGLIGENCE OR OTHERWISE, EVEN IF EITHER PARTY HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES OR COULD HAVE FORESEEN SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY’S AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS, RELATING TO THE SUPRSEND, WILL BE LIMITED TO AN AMOUNT EQUAL TO THE CHARGES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
IN JURISDICTIONS WHICH DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
## 12\. INDEMNIFICATION
12.1
Indemnification by You: You will indemnify and hold Us harmless against any claim brought by a third party against Us, and Our respective employees, officers, directors, and agents arising from Your acts or omissions in connection with Clause 2 of these Terms provided that (i) We promptly notify You of the threat or notice of such a claim, (ii) You have or will have the sole and exclusive control and authority to select defense attorneys, defend and/or settle any such claim; and (iii) We fully cooperate with You in connection therewith. You will have no obligation or liability with respect to any such claim arising out of the gross negligence or willful misconduct of Us.
12.2
Indemnification by Us: Subject to Your compliance with these Terms, We will indemnify and hold You harmless, from and against any claim brought against You by a third party alleging that SuprSend infringes or misappropriates such third party’s valid patent, copyright, or trademark (an **“IP Claim”**). We shall at Our expense, defend such IP Claim and pay damages finally awarded against You in connection therewith, including the reasonable fees and expenses of the attorneys, provided that (a) You promptly notify Us of the threat or notice of such IP Claim; (b) We will have the sole and exclusive control and authority to select defense attorneys, defend and/or settle any such IP Claim; and (c) You shall fully cooperate with Us in connection therewith. We will have no liability or obligation with respect to any IP Claim if such claim is caused by (i) compliance with designs, data, instructions or specifications provided by You; (ii) modification of SuprSend by anyone apart from Us; or (iii) the combination, operation or use of SuprSend with other hardware or software where SuprSend would not by itself be infringing. If Your use of SuprSend has become, or in Our opinion is likely to become, the subject of any IP Claim, We may at Our own option and expense (a) procure the right for You to continue using SuprSend as set forth hereunder; (b) replace or modify SuprSend to make it non-infringing; or (c) if options (a) or (b) are not commercially and reasonably practicable as determined by Us, terminate Your subscription to SuprSend and repay You, on a pro-rated basis, any Subscription Charges that You had previously paid Us for the corresponding unused portion. This Clause 12.2 states Our sole, exclusive and entire liability to You and constitutes Your sole remedy with respect to an IP Claim brought by reason of access to or use of SuprSend.
## 13\. MISCELLANEOUS
13.1
Relationship of the Parties: The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship among the Parties.
13.2
Assignment: These Terms and any rights or obligations hereunder may not be assigned by You without Our prior written consent, whereas We can assign any of its rights and obligations hereunder without the Your prior written consent. These Terms bind, and insure to the benefit of, the Parties and their respective successors and permitted assigns.
13.3
Entire Agreement and Revisions: These Terms, including all schedules and online policies incorporated herein by reference, contains the entire agreement and understanding of the Parties and supersedes all prior communications, discussions, negotiations, proposed agreements, and all other agreements between them, whether written or oral, concerning the subject matter herein. These Terms may be amended only by a written agreement of the parties and signed by the duly authorized agents of the parties.
13.4
ForceMajeure: Notwithstanding anything to the contrary contained elsewhere, We shall not be liable for the unavailability of SuprSend caused by circumstances beyond Our reasonable control, such as but not limited to, acts of God, acts of government, acts of terror or civil unrest, technical failures beyond Our reasonable control (including, without limitation, inability to access the internet, unauthorized loss, distribution or dissemination of Service Data), or acts undertaken by third parties, including without limitation, distributed denial of service attacks.
13.5
Governing Law and Dispute Resolution: These Terms shall be governed by the laws of the State of Delaware, USA. Parties hereby expressly agree to submit to the exclusive personal jurisdiction of the courts in Wilmington, Delaware. Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these Terms to arbitrate, shall be first settled by arbitration administered settled by the American Arbitration Association in accordance with its commercial arbitration rules (“AAA Rules”) and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Subject to the foregoing, the courts in the Wilmington, Delaware shall have exclusive jurisdiction
13.6
Notices and Consent to Electronic Communications: All notices to be provided by Us to You under these Terms may be delivered in writing (i) by nationally recognized overnight delivery service (“Courier”) or to the contact mailing address provided by You in the relevant Order Form; or (ii) electronic mail to the e-mail address provided by You. Our address for a notice to Us: (i) by electronic mail is support\[at\]suprsend\[dot\]com. All notices shall be deemed to have been given immediately upon delivery by electronic mail, or if otherwise delivered upon receipt or, if earlier, two (2) business days after being deposited in the mail or with a Courier as permitted above.
13.7
Publicity Rights: You hereby grant Us a royalty-free, worldwide, transferable license to use Your trademark or logo to identify You as Our customer on Our Websites and/or marketing collateral and to include Your use of SuprSend in case studies.
13.8
Severability; No Waiver: If any provision in these Terms is held by a court of competent jurisdiction to be unenforceable, such provision shall be modified by the court and interpreted so as to best accomplish the original provision to the fullest extent permitted by applicable law, and the remaining provisions of these Terms shall remain in effect. Our non-exercise of any right under or provision of these Terms does not constitute a waiver of that right or provision.
13.9
Survival: All clauses which, by their nature are intended to survive, including without limitation Clauses 5 ( _Intellectual Property Rights_), 6 ( _Charges and Payment_), 8.5 ( _Effect of Termination_), 9 ( _Confidentiality; Security and Data Privacy;_), 10 ( _Disclaimer of Warranties_), 11 ( _Limitation of Liability_), 12 ( _Indemnification_), 13 ( _Miscellaneous_) and 14 ( _Definitions_) shall survive any termination of Our agreement with respect to use of SuprSend by You. Termination shall not limit either Party’s liability for obligations accrued as of or prior to such termination or for any breach of these Terms.
## 14\. DEFINITIONS
When used in these Terms with the initial letters capitalized, in addition to terms defined elsewhere in these Terms, the following terms have the following meanings:
Account:means any accounts or instances created by or on behalf of You for access and use of SuprSend.
API: means the application programming interfaces developed, enabled by, or licensed to Us that permit You to integrate Your software application with SuprSend.
API Keys: means the workspace key along with the workspace secret that provides You access to the API.
Confidential information: means all information disclosed by one Party to the other Party which is in tangible form and labeled “confidential” (or with a similar legend) or which a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. For purposes of these Terms, Service Data shall be deemed Confidential Information. Notwithstanding the foregoing, Confidential Information shall not include any information which (a) becomes publicly known and made generally available after disclosure by the disclosing party to the receiving party through no action or inaction of the receiving party; (c) is, at the time of disclosure, already in the possession of the receiving party without any obligation of confidentiality; (d) is obtained by the receiving party from a third party without a breach of such third party’s obligations of confidentiality; (e) is independently developed by the receiving party without the use of or reference to the disclosing party’s Confidential Information; or (f) is required by law to be disclosed by the receiving party, provided that the receiving party shall, to the extent legally permitted, notify the disclosing party of such requirement prior to disclosing so that the disclosing party may seek a protective order or other appropriate relief.
Documentation: means any written or electronic documentation, images, video, text, or sounds specifying the functionalities of SuprSend provided or made available by Us to You or Your Users through SuprSend or otherwise.
Order Form: means any service order form or statement of work specifying SuprSend subscribed to, particular features and functionalities in SuprSend that You wish to avail, and the Subscription Term.
Personal Data: means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller.
Processing/To Process: means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.
Sensitive Personal Information: means the information that relates to an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person's sex life or sexual orientation. It also includes information about an individual's criminal offences or convictions, as well as any other information deemed sensitive under the applicable data protection laws.
Service Data: means all electronic data, text, messages, or other materials, including Personal Data of You, Your Users, or Subscribers transmitted by You or provided or obtained on Your behalf for the purpose of performance of SuprSend under these Terms.
Software: means software including any software development kit (SDK) provided by Us (either by download or access through the internet) that allows You to integrate Your software application with SuprSend.
Subscription Plan: means the plan chosen by You and the specific features associated with the chosen plan including the eligible access, usage restriction, billing cycle, etc as described on the Website along with the Subscription Term and the Subscription Charges.
Subscription Term: means the period during which You have agreed to subscribe to SuprSend.
Subscribers: means any person or entity other than You or Your Users with whom You interact using SuprSend.
SuprSend: means Our proprietary platform for API-led automation process for outreach across email, LinkedIn, Twitter, and other messaging channels, including individually and collectively API, Software, and any Documentation and any updates, modifications, or improvements thereto.
Third-party Service(s): shall mean third party application(s) or service(s) integrating with the Platform through APIs or otherwise enabled through the Platform which requires You to have Your own accounts with such third-party application(s) or service(s) in order to utilize them.
Users: means those who are personnel designated by You as users under Your Account, including an Account administrator, agents, and other designated users.
Website(s): means the websites owned and operated by Us including [https://www.suprsend.com/](https://www.suprsend.com/)
## Know more
[Privacy Policy](https://www.suprsend.com/privacy) [Data Subprocessors](https://www.suprsend.com/subprocessors) [Data Processing Addendum](https://www.suprsend.com/data-processing-addendum)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/terms#) [Deny](https://www.suprsend.com/terms#) [Accept](https://www.suprsend.com/terms#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/terms#) [Allow all cookies](https://www.suprsend.com/terms#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/terms#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## SMTP Authentication Error Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Error: SMTP Error Could not authenticate
# What causes this error and solutions
## Say Goodbye to all SMTP Errors in Development
SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
[Get Started For Free](https://app.suprsend.com/en/signup/)

## More to explore
[Error: SMTP is not working on the server](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions)
[Error: Suddenlink SMTP Server Not Working](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions)
[Error - SMTP not working in python](https://www.suprsend.com/smtp-error-solution/error---smtp-not-working-in-python---causes-and-solutions)
[Error: SMTP mail not Working](https://www.suprsend.com/smtp-error-solution/error-smtp-mail-not-working---causes-and-solution)
[SMTP Connect Error 10060](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions#) [Deny](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions#) [Accept](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions#) [Allow all cookies](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=2058088423.1744787313>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=514834658)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787312886&cv=11&fst=1744787312886&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102015666~102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fsmtp-error-solution%2Ferror-smtp-error-could-not-authenticate---causes-and-solutions&hn=www.googleadservices.com&frm=0&tiba=Error%3A%20SMTP%20Error%20Could%20not%20authenticate%20-%20Causes%20and%20Solutions&npa=0&pscdl=noapi&auid=822420766.1744787313&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## SMTP Error Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Error: SMTP is not working on the server
# What causes this error and solutions
## Say Goodbye to all SMTP Errors in Development
SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
[Get Started For Free](https://app.suprsend.com/en/signup/)

## More to explore
[Error: Suddenlink SMTP Server Not Working](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions)
[Error - SMTP not working in python](https://www.suprsend.com/smtp-error-solution/error---smtp-not-working-in-python---causes-and-solutions)
[Error: SMTP mail not Working](https://www.suprsend.com/smtp-error-solution/error-smtp-mail-not-working---causes-and-solution)
[Error: SMTP Error Could not authenticate](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions)
[SMTP Connect Error 10060](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions#) [Deny](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions#) [Accept](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions#) [Allow all cookies](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Best Push Notification Services
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
testing
# 6 Best Push Notification Services for Developers in 2024

Anjali Arya
•
October 5, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/6-best-push-notification-services-for-developers-in-2024#) [Deny](https://www.suprsend.com/post/6-best-push-notification-services-for-developers-in-2024#) [Accept](https://www.suprsend.com/post/6-best-push-notification-services-for-developers-in-2024#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/6-best-push-notification-services-for-developers-in-2024#) [Allow all cookies](https://www.suprsend.com/post/6-best-push-notification-services-for-developers-in-2024#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/6-best-push-notification-services-for-developers-in-2024#)

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[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## iMessage Overview and Benefits
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Outlook on Notifications
# What is iMessage, its Benefits over SMS, and How to Use it?

Anjali Arya
•
September 5, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it#) [Deny](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it#) [Accept](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it#)
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it#) [Allow all cookies](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/what-is-imessage-its-benefits-over-sms-and-how-to-use-it#)

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[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=103787496.1744787312>m=45be54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=1099492093)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787312163&cv=11&fst=1744787312163&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fpost%2Fwhat-is-imessage-its-benefits-over-sms-and-how-to-use-it&hn=www.googleadservices.com&frm=0&tiba=What%20is%20iMessage%2C%20its%20Benefits%20over%20SMS%2C%20and%20How%20to%20Use%20it%3F&npa=0&pscdl=noapi&auid=874495058.1744787312&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Web Inbox Overview
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# What Is Web Inbox and How to Use Web Inboxes for Your Product Communication?

Anjali Arya
•
October 26, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/what-is-web-inbox-and-how-to-use-web-inboxes-for-your-product-communication#) [Deny](https://www.suprsend.com/post/what-is-web-inbox-and-how-to-use-web-inboxes-for-your-product-communication#) [Accept](https://www.suprsend.com/post/what-is-web-inbox-and-how-to-use-web-inboxes-for-your-product-communication#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/what-is-web-inbox-and-how-to-use-web-inboxes-for-your-product-communication#) [Allow all cookies](https://www.suprsend.com/post/what-is-web-inbox-and-how-to-use-web-inboxes-for-your-product-communication#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/what-is-web-inbox-and-how-to-use-web-inboxes-for-your-product-communication#)

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## Email Deliverability Guide
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Email management
# The Ultimate Guide to Improving Email Deliverability for Product Teams in 2024

Nikita Navral
•
March 1, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/the-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023#) [Deny](https://www.suprsend.com/post/the-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023#) [Accept](https://www.suprsend.com/post/the-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/the-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023#) [Allow all cookies](https://www.suprsend.com/post/the-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/the-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023#)

### Get 10% OFF on your next order
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[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1096313064.1744787312>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=359883537)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787312458&cv=11&fst=1744787312458&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fpost%2Fthe-ultimate-guide-to-improving-email-deliverability-for-product-teams-in-2023&hn=www.googleadservices.com&frm=0&tiba=The%20Ultimate%20Guide%20to%20Improving%20Email%20Deliverability%20for%20Product%20Teams%20in%202024&npa=0&pscdl=noapi&auid=2123714262.1744787312&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Suddenlink SMTP Error Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Error: Suddenlink SMTP Server Not Working
# What causes this error and solutions
## Say Goodbye to all SMTP Errors in Development
SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
[Get Started For Free](https://app.suprsend.com/en/signup/)

## More to explore
[Error: SMTP is not working on the server](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions)
[Error - SMTP not working in python](https://www.suprsend.com/smtp-error-solution/error---smtp-not-working-in-python---causes-and-solutions)
[Error: SMTP mail not Working](https://www.suprsend.com/smtp-error-solution/error-smtp-mail-not-working---causes-and-solution)
[Error: SMTP Error Could not authenticate](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions)
[SMTP Connect Error 10060](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions#) [Allow all cookies](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=1630056175.1744787313>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=742288725)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787313378&cv=11&fst=1744787313378&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509683~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fsmtp-error-solution%2Ferror-suddenlink-smtp-server-not-working---causes-and-solutions&hn=www.googleadservices.com&frm=0&tiba=Error%3A%20Suddenlink%20SMTP%20Server%20Not%20Working%20-%20Causes%20and%20Solutions&npa=0&pscdl=noapi&auid=896658535.1744787313&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## In-App Notifications Guide
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# How To Implement In-App Inbox Notification Center In Your Angular Application?

Sanjeev Kumar
•
April 15, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
{
"@context": "https://schema.org",
"@type": "TechArticle",
"name": "How to Add an In-App Notification Center to Your Angular App Using SuprSend",
"author": {
"@type": "Organization",
"name": "SuprSend"
},
"about": \[\
\
{ "@type": "Thing", "name": "SuprSend in-app inbox" },\
\
{ "@type": "Thing", "name": "Angular in-app messaging" },\
\
{ "@type": "Thing", "name": "Angular notification infrastructure" }\
\
\],
"headline": "Integrating SuprSend’s In-App Notification Center in Angular",
"datePublished": "2025-04-15",
"publisher": {
"@type": "Organization",
"name": "SuprSend",
"url": "https://www.suprsend.com"
},
"mainEntityOfPage": {
"@type": "WebPage",
"@id": "https://www.suprsend.com/post/implement-in-app-inbox-notification-center-in-your-angular-app"
}
}
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/how-to-implement-in-app-notifications-to-your-angular-app#) [Allow all cookies](https://www.suprsend.com/post/how-to-implement-in-app-notifications-to-your-angular-app#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-implement-in-app-notifications-to-your-angular-app#)

### Get 10% OFF on your next order
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[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Transactional Emails with Node.js
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Email management
# How to Send Transactional Emails Using Node.js? (4 Methods With Codes - Nodemailer Module, Gmail API, Sendgrid API & SuprSend)

Sanjeev Kumar
•
November 22, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
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[Reject all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-using-node-js-with-codes#) [Allow all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-using-node-js-with-codes#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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## Transactional Emails with Brevo API
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Email management
# How to Send Transactional Emails with Brevo (formerly Sendinblue) API in Node.js? (w Codes and Examples)

Anjali Arya
•
November 22, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js#) [Deny](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js#) [Accept](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js#) [Allow all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-send-transactional-emails-with-brevo-api-in-node-js#)

### Get 10% OFF on your next order
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## Google Docs Collaboration Tool
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Building Google Docs Like Collaboration Tool With Integrated Notification Service for Cross-User and Batched Notifications

Sanjeev Kumar
•
February 7, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

TABLE OF CONTENTS
[Technology Stack](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#technology-stack) [File structure](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#file-structure) [Application features:](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#application-features) [Frontend Code](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#frontend-code) [**Preferences.js**](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#strongpreferencesjsstrong) [Setting backend with Routes](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#setting-backend-with-routes)
Google Docs is a rich collaborative application used by millions worldwide. To foster collaboration, it used various product notifications such as digests, batching, cross-user updates, and more. Building such rich notifications functionality is hard, and that is where you can use SuprSend Node SDK to integrate all such notificaton functionalities in your collaboration tool. In this article we will create DoodleDocs, a Google Docs like application with integrated notification service and functionalities like cross-user notifications, batching and preference management all via API.
## Technology Stack
- Frontend - React.js, Bootstrap
- Backend - Node.js
- Database -MongoDB
- Notification Service -SuprSend NodeSDK
## File structure

### Application features:
- Login and Register on the site.
- Three type of mail service: DocCreated, Sharedoc, DocEdit
- A user can turn off any of the notification category of his choice through preference center.
- A user can select/deselect any notification type.
- User can share the doc to any one and now the doc will be saved on their storage and they
- Will be able to read and write it will not change the original document of the owner though.
- User can create as many doc, can delete or edit any doc.
> Deployed Application: [Doodle Docs](https://suprsend-doodledocs.netlify.app/)
> Github: [SuprSend-NotificationAPI/Suprsend-DoodleDocs: Doodle Docs (github.com)](https://github.com/SuprSend-NotificationAPI/Suprsend-DoodleDocs)
# App UI
**Login Page**

**Register Page**

**When Logged in**

**Change User-preference setting**
If any user clicks the User Preference option, then the user will be redirected to the user-preference page where user can change their preferences. You can create a [hosted preference management center with SuprSend](https://docs.suprsend.com/docs/preferences).


Now the company can set default options also

**All Docs Page**
Here it also shows whether you are the owner of the doc or not.

**Single Doc Page**
User can click on any doc and open it user will get three options if he is the owner of the doc. They can also delete, share and save.

## Frontend Code
The frontend code is available on our Github - [SuprSend-NotificationAPI/Suprsend-DoodleCalender: Doodle Calender](https://github.com/SuprSend-NotificationAPI/Suprsend-DoodleCalender)
Let's setup the preferences, and doodledocs pages.
### **Preferences.js**
Copy Code
```javascript hljs
import { useState, useEffect } from "react";
import Switch from "react-switch";
import suprsend, { ChannelLevelPreferenceOptions, PreferenceOptions } from "@suprsend/web-sdk";
const handleCategoryPreferenceChange = (data, subcategory, setPreferenceData) => {
const resp = suprsend.user.preferences.update_category_preference(subcategory.category, data ? PreferenceOptions.OPT_IN : PreferenceOptions.OPT_OUT);
if (!resp.error) setPreferenceData({ ...resp });
};
const handleChannelPreferenceInCategoryChange = (channel, subcategory, setPreferenceData) => {
if (!channel.is_editable) return;
const resp = suprsend.user.preferences.update_channel_preference_in_category(channel.channel, channel.preference === PreferenceOptions.OPT_IN ? PreferenceOptions.OPT_OUT : PreferenceOptions.OPT_IN, subcategory.category);
if (!resp.error) setPreferenceData({ ...resp });
};
const NotificationCategoryPreferences = ({ preferenceData, setPreferenceData }) => {
if (!preferenceData.sections) return null;
return preferenceData.sections?.map((section, index) => (
{section?.name === "DoodleDocs" && (
{section.name}
{section.description}
)}
{section.name === "DoodleDocs" && section?.subcategories?.map((subcategory, index) => (
{subcategory.name}
{subcategory.description}
handleCategoryPreferenceChange(data, subcategory, setPreferenceData)}
uncheckedIcon={false}
checkedIcon={false}
height={20}
width={40}
onColor="#2563EB"
checked={subcategory.preference === PreferenceOptions.OPT_IN}
/>
{subcategory?.channels.map((channel, index) => (
handleChannelPreferenceInCategoryChange(channel, subcategory, setPreferenceData)}
/>
))}
))}
));
};
const handleOverallChannelPreferenceChange = (channel, status, setPreferenceData) => {
const resp = suprsend.user.preferences.update_overall_channel_preference(channel.channel, status);
if (!resp.error) setPreferenceData({ ...resp });
};
const ChannelLevelPreferences = ({ preferenceData, setPreferenceData }) => (
What notifications to allow for channel?
{preferenceData.channel_preferences ? (
preferenceData.channel_preferences?.map((channel, index) => (
))
) : (
No Data
)}
);
const ChannelLevelPreferencesItem = ({ channel, setPreferenceData }) => {
const [isActive, setIsActive] = useState(false);
const handleClick = () => setIsActive(!isActive);
const handlePreferenceChange = (status) => handleOverallChannelPreferenceChange(channel, status, setPreferenceData);
return (
{channel.channel}
{channel.is_restricted ? "Allow required notifications only" : "Allow all notifications"}
{isActive && (
{channel.channel} Preferences
handlePreferenceChange(ChannelLevelPreferenceOptions.ALL)}
description="Allow All Notifications, except the ones that I have turned off"
/>
handlePreferenceChange(ChannelLevelPreferenceOptions.REQUIRED)}
description="Allow only important notifications related to account and security settings"
/>
)}
);
};
const RadioOption = ({ label, checked, onChange, description }) => (
{label}
{description}
);
export default function Preferences() {
const [preferenceData, setPreferenceData] = useState();
useEffect(() => {
suprsend.user.preferences.get_preferences().then((resp) => {
if (!resp.error) setPreferenceData(resp);
});
suprsend.emitter.on("preferences_updated", (preferenceData) => {
setPreferenceData({ ...preferenceData });
});
suprsend.emitter.on("preferences_error", (error) => {
console.log("ERROR:", error);
});
}, []);
if (!preferenceData) return Loading...;
return (
Notification Preferences
);
};
function Checkbox({ title, value, onClick, disabled }) {
const selected = value === PreferenceOptions.OPT_IN;
return (
{title}
);
}
function Circle({ selected, disabled }) {
const bgColor = selected ? (disabled ? "#BDCFF8" : "#2463EB") : (disabled ? "#D0CFCF" : "#FFF");
return
;
}
```
You can check the codes for context/ document, src files on the Github repo. Let's go to creating and integrating the backend.
Copy Code
```javascript hljs
// Middleware/fetchuser.js
require("dotenv").config();
var jwt = require("jsonwebtoken");
const JWT_SECRET = process.env.JWT_SECRET;
const fetchuser = (req, res, next) => {
// Get the user from the jwt token and add id to request object
const token = req.header("auth-token");
if (!token) {
res.status(401).send({ error: "Please authenticate using a valid token" });
}
try {
const data = jwt.verify(token, JWT_SECRET);
req.user = data.user;
next();
} catch (error) {
res.status(401).send({ error: "Please authenticate using a valid token" });
}
};
module.exports = fetchuser;
// Models/user.js
const mongoose = require('mongoose');
const { Schema, model } = mongoose;
const UserSchema = new Schema({
email: { type: String },
name: String,
phone: { type: Number },
password: String
});
const UserModel = model('User', UserSchema);
module.exports = UserModel;
// Models/doc.js
const mongoose = require("mongoose");
const { Schema } = mongoose;
const collaboratorSchema = new mongoose.Schema({
user: {
type: mongoose.Schema.Types.ObjectId,
ref: 'user',
required: true,
},
});
const DocSchema = new Schema({
author: {
type: mongoose.Schema.Types.ObjectId,
ref: "user",
},
textfile: {
type: String,
},
collaborators: [collaboratorSchema],
date: {
type: Date,
default: Date.now,
},
updatedAt: {
type: Date,
default: Date.now,
},
});
module.exports = mongoose.model("Docs", DocSchema);
// Connection to database db.js
require("dotenv").config();
const mongoose = require("mongoose");
const connectToMongo = async () => {
const URI = process.env.MONGO_URI;
mongoose.connect(URI, { useNewUrlParser: true });
};
module.exports = connectToMongo;
```
## Setting backend with Routes
Copy Code
```javascript hljs
// Require statements
require("dotenv").config();
const express = require("express");
const jwt = require("jsonwebtoken");
const cors = require('cors');
const { Suprsend, Event } = require("@suprsend/node-sdk");
const connectToMongo = require("./db");
const fetchUser = require("./middleware/fetchUser");
const User = require("./models/user");
const Docs = require("./models/doc");
// Connect to MongoDB
connectToMongo();
// Initialize Express app
const app = express();
const port = 4000;
// Suprsend client setup
const supr_client = new Suprsend(process.env.WKEY, process.env.WSECRET);
// Middleware setup
app.use(cors());
app.use(express.json());
// Register route
app.post("/register", async (req, res) => {
let success = false;
try {
const user = await User.create({
email: req.body.email,
name: req.body.name,
phone: req.body.phone,
password: req.body.password
});
const data = { user: { id: user.id } };
const authtoken = jwt.sign(data, process.env.JWT_SECRET);
success = true;
const distinct_id = user.email;
const user1 = supr_client.user.get_instance(distinct_id);
user1.add_email(user.email);
user1.add_sms("+" + user.phone);
user1.add_whatsapp("+" + user.phone);
const response = user1.save();
response.then((res) => console.log("response", res));
res.json({ success, authtoken });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Login route
app.post("/login", async (req, res) => {
const { email, password } = req.body;
let success = false;
try {
let user = await User.findOne({ email: email });
if (!user) return res.status(400).json({ success, message: "User does not exist" });
if (password != user.password) return res.status(400).json({ success, message: "Incorrect password" });
const data = { user: { id: user.id } };
const authtoken = jwt.sign(data, process.env.JWT_SECRET);
success = true;
res.json({ success, authtoken });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Fetch all docs route
app.get("/fetchalldocs", fetchUser, async (req, res) => {
try {
const docs = await Docs.find({ collaborators: { $elemMatch: { user: req.user.id } } }).sort({ updatedAt: -1 });
res.json(docs);
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Add docs route
app.post("/adddoc", fetchUser, async (req, res) => {
try {
const currentDate = new Date();
const { textfile } = req.body;
const doc = new Docs({
author: req.user.id,
textfile: textfile,
collaborators: [{ user: req.user.id }],
updatedAt: currentDate,
});
const savedDoc = await doc.save();
res.json(savedDoc);
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Edit docs route
app.put("/updatedoc/:id", async (req, res) => {
try {
let doc = await Docs.findById(req.params.id);
if (!doc) return res.status(404).send("Not Found");
doc = await Docs.findByIdAndUpdate(req.params.id, { textfile: req.body.textfile, updatedAt: new Date() }, { new: true });
for (const collaborator of doc.collaborators) {
const collaboratorId = collaborator.user;
const user = await User.findById(collaboratorId);
const distinct_id = user.email;
const event_name = "DOCEDIT";
const properties = { "name": req.params.id };
const event = new Event(distinct_id, event_name, properties);
const response = supr_client.track_event(event);
response.then((res) => console.log("response", res));
}
res.json({ doc });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Start server
app.listen(port, () => {
console.log(`Server is running on port ${port}`);
});
```
Nows let's create the code for getting the document owner, with id, deleting document and sharing.
Copy Code
```javascript hljs
// Get doc owner route
app.post("/getdocowner", async (req, res) => {
try {
const user = await User.findById(req.body.id);
res.json(user);
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Delete a doc route
app.delete("/deletedoc/:id", async (req, res) => {
try {
let doc = await Docs.findById(req.params.id);
if (!doc) return res.status(404).send("Not Found");
doc = await Docs.findByIdAndDelete(req.params.id, { textfile: req.textfile });
res.json({ doc });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Get doc with id route
app.get("/getdoc/:id", async (req, res) => {
try {
let doc = await Docs.findById(req.params.id);
if (!doc) return res.status(404).send("Not found");
res.json({ doc });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Share a doc route
app.post("/sharedoc", fetchUser, async (req, res) => {
try {
let success = false;
const { share, docid } = req.body;
let user = await User.findOne({ email: share });
if (!user) return res.status(404).json({ success, message: "No such user exists" });
let user2 = await User.findById(req.user.id);
let doc = await Docs.findById(docid);
if (!doc) return res.status(404).json({ success, error: 'Document not found' });
doc.collaborators.push({ user: user._id });
await doc.save();
success = true;
const distinct_id = user.email;
const event_name = "DOCSHARE";
const properties = { "recep": user.name, "owner": user2.name };
const event = new Event(distinct_id, event_name, properties);
const response = supr_client.track_event(event);
response.then((res) => console.log("response", res));
return res.json({ success, doc });
} catch (error) {
console.error(error.message);
return res.status(500).send("Some error occurred");
}
});
// Start server
app.listen(port, () => {
console.log("Server started on port 4000");
});
```
Now you can create templates and [workflows](https://docs.suprsend.com/docs/node-trigger-workflow-from-api) directly using SuprSend API's and trigger it when someone used your DoodleDocs.
Here's a sample batched event.

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Written by:

Sanjeev Kumar
Engineering, SuprSend
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#) [Deny](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#) [Accept](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#) [Allow all cookies](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/suprsend-tutorials/building-google-docs-like-collaboration-tool-with-integrated-notification-service-for-cross-user-and-batched-notifications#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Firebase Push Notifications
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Push Notifications
# Using Firebase Admin SDK for Java Push Notification Service

Sanjeev Kumar
•
March 15, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service#) [Deny](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service#) [Accept](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service#) [Allow all cookies](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/using-firebase-admin-sdk-for-java-push-notification-service#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## React and Socket.IO Integration
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Integrating a Notification Service with React and Socket.IO

Sanjeev Kumar
•
August 30, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io#) [Deny](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io#) [Accept](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io#) [Allow all cookies](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/integrating-a-notification-service-with-react-and-socket-io#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Dynamic Push Notifications
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Push Notifications
# Part 3 - Crafting Dynamic and Feature-Rich Push Notifications

•
September 12, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications#) [Deny](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications#) [Accept](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications#) [Allow all cookies](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/part-3-crafting-dynamic-and-feature-rich-push-notifications#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=30635496.1744787317>m=45je54e1v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=624608746)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787316734&cv=11&fst=1744787316734&fmt=3&bg=ffffff&guid=ON&async=1>m=45je54e1v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fpost%2Fpart-3-crafting-dynamic-and-feature-rich-push-notifications&hn=www.googleadservices.com&frm=0&tiba=Part%203%20-%20Crafting%20Dynamic%20and%20Feature-Rich%20Push%20Notifications&npa=0&pscdl=noapi&auid=1060042640.1744787317&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## SuprSend vs Customer.io
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# While Channels are the same, Notifications aren't
SuprSend provides everything you need to send notifications that users love: composable in-app notifications, flexible user preferences, observability and logging. All within one developer-first platform.
[Differentiation Table](https://www.suprsend.com/suprsend-vs-customer-io#comparison-table) [Get Started](https://app.suprsend.com/en/signup/)
## Discover how SuprSend differs from Customer.io
SuprSend provides notification building blocks, unified APIs, SDKs, React components - so you deliver the best experience to your customers. Experience the modern way of building notifications.
### Build Cross-Channel Notification Workflows with Ease
Create powerful notifications with ease — Batching, Preferences, Timezone Awareness, Digests, and more. Trigger multi-channel alerts using unified Workflows API.
[View Docs](https://docs.suprsend.com/docs/design-workflow)
.webp)
### Gain Observability for Each & Every Notification
No need to guess whether a notification was delivered to a particular recipient. With a robust observability layer in logs, conduct RCAs for each and every notification confidently.
.webp)
### Design native In-app Experience & Retain Users
Engage users within the product via the in-app notification center. Get up and running with a native looking in-app notification center within an hour.
[Integrate now](https://docs.suprsend.com/docs/inbox-overview)
.webp)
## Pricing that Scales with You
And the biggest advantage of SuprSend over Customer.io is it’s flexible pricing.
Unlike other marketing automation tools that impose fixed annual cost lock-ins regardless of usage fluctuation, SuprSend liberates you from annual commitments, allowing flexible scaling as your business expands, with pay-as-you-go pricing.
[Users/month\\
\\
5,000](https://www.suprsend.com/suprsend-vs-customer-io#w-tabs-0-data-w-pane-0) [Users/month\\
\\
50,000](https://www.suprsend.com/suprsend-vs-customer-io#w-tabs-0-data-w-pane-1) [Users/month\\
\\
100,000](https://www.suprsend.com/suprsend-vs-customer-io#w-tabs-0-data-w-pane-2)

SuprSend
$
1,200
Customer.io
$
1,800
Annual Pricing

SuprSend
$
3,600
Customer.io
$
6,000
Annual Pricing

SuprSend
$
6,000
Customer.io
$
20,000
Annual Pricing
## Compare features of Customer.io and SuprSend
Here is an overview of how the two products stack up against each other in terms of features and integration effort.
## Parameter
## Customer.io

## SuprSend
Built for
Marketers/ Customer Retention teams
Engineers/ Product Teams
Best for Notification Types
One-time campaigns, promotional, lifecycle messaging for retention
Transactional notifications, product alerts, engagement notifications, complex use-cases such as batching, reminders, list-based alerts
Channels Supported
Transactional: Email & Push
Campaigns: Email & Push, pop-ups, Slack, SMS
Email, SMS, Push, in-app inbox, Whatsapp, Slack, Teams, Webhooks, Web
In-app Notification Center
Not available
In-app notification center with pre-built Components & headless
User Preferences
Basic - At category level
Advanced - Granular preferences at category, channel & frequency level with pre-built UI
Users Management
Available
Available
Multi-tenancy
Not available
Available
Batching & Digests
Not supported
Supported _(_ _reduces bombarding)_
Intelligent Channel Routing
Not Supported
Supported _(_ _reduces bombarding)_
Vendor Fallback
Not Supported
Supported
Notification Logs
Basic logs - at user level & campaign level
Advanced step-by-step logs - at user, channel and workflow level
CI/ CD, CLI support
Not Supported
Supported ( _to integrate with devs workflow)_
SDKs Available
Frontend only
Both Frontend and Backend
[Get Started For Free](https://app.suprsend.com/en/signup/) [Chat to sales](https://www.suprsend.com/suprsend-vs-customer-io#)
Built for

SuprSend
Engineers/ Product Teams
Customer.io
Marketers/ Customer Retention teams
Notification Types

SuprSend
Best for transactional notifications, product-related notifications, complex use-cases such as collaborative notifications demanding batching, retention messages, cohort-based messages
Customer.io
Best for one-time messaging, promotional/ lifecycle messaging for retention, marketing notifications
Events

SuprSend
Universal, your events could come from codebase, inapp/ website, CDPs, data warehouses, CRM and even scheduled tasks
Customer.io
Inapp or website events and user attributes
SDKs Supported

SuprSend
Both Front-end and Backend
Customer.io
Front-end only
User Creation/ Update/ Deletion

SuprSend
via API, SDK, CSV upload
Customer.io
via API, SDK, CSV upload
Notification Logs

SuprSend
At user, channel and campaign level
Customer.io
Not at user level
Multi-tenancy/ Whitelabelling

SuprSend
Available
Customer.io
Not Available
User Preferences

SuprSend
Available at channel/ notification type/ frequency/ digests level
Customer.io
Available
Notifications Batching

SuprSend
Supported ( _can save your costs_)
Customer.io
Not Supported
Personalization

SuprSend
Based on demographics and custom-defined user attributes
Customer.io
Based on demographics or user attributes
Vendor Routing for Fallback

SuprSend
Supported
Customer.io
Not Supported
Multi-channel Message Routing

SuprSend
Supported ( _ensures higher seen rates)_
Customer.io
Not Supported
Channels Supported

SuprSend
Email, SMS, push, in-app inbox, Whatsapp, Slack, Teams, Discord, Webhooks, Web
Customer.io
Only email and push for transactional notification
CI/ CD, CLI support

SuprSend
Supported ( _to integrate with devs workflow)_
Customer.io
Not Supported
HTTP GET support

SuprSend
Supported
Customer.io
Not Supported
## Built for Developers with API-first approach

Templates
Decouple your templates from code by creating and managing them centrally via dashboard or API.


Multi-tenancy
Manage multiple tenants or user groups within a single system, ensuring data isolation and customized experiences with templates, preferences, vendors and more.


Isolated Environments
Prevent live testing risks. Establish separate staging and production environments for better control and stability.
.webp)

Lists / Cohorts from Data Warehouse
Access your data warehouse in real-time to synchronize user cohorts for campaign and broadcast delivery via API calls.
.webp)

CI/CD Deployment
Streamline workflows & deployment across staging and production with CLI for efficient updates while ensuring code integrity.

## Frequently asked questions
What technical features differentiate SuprSend and Customer.io?
- Delivery Methods:
- SuprSend: Offers a flexible API for sending notifications across various channels (email, SMS, push notifications, in-app notifications, slack) depending on your integrations. It integrates with platforms like SendGrid, Twilio, and Pusher for specific channels.
- Customer.io: Primarily focuses on email and push notifications with built-in functionality for each channel. Integrations with external providers for in-app messaging might be needed.
- Scalability:
- SuprSend: Built for handling high-volume notifications with features like message queuing and rate limiting to ensure reliable delivery.
- Customer.io: Scales well for marketing campaigns but might not be optimized for extremely high-volume transactional notifications.
- Developer Experience:
- SuprSend: Requires coding knowledge for using the API and integrations. Offers robust documentation and SDKs for various programming languages.
- Customer.io: Offers a user-friendly interface with drag-and-drop functionality for building campaigns. However, extensive customization might require coding with their API.
- Data & Segmentation:
- SuprSend: Allows sending personalized notifications with user data passed through the API. Integrates with customer data platforms (CDPs) for advanced segmentation.
- Customer.io: Strong focus on customer data with built-in segmentation tools based on user behavior and attributes. Integrates with external CDPs for even richer data profiles.
What are the security considerations for each platform?
- Customer.io: Offers data encryption, role-based access control, and compliance certifications relevant to marketing data (e.g., GDPR, CCPA).
- SuprSend: Provides robust security features like data encryption, access controls, and compliance certifications (e.g., SOC 2, GDPR, HIPAA).
How do pricing models differ?
- Customer.io: Usually priced based on the number of contacts and features used. Free plan available with limitations on contacts and features.
- SuprSend: Typically priced based on message volume and features used. Free plan available with limited features.
Can I integrate both SuprSend and Customer.io into my application?
Yes, both platforms offer APIs that allow for integration. You could leverage SuprSend for transactional notifications andfor marketing campaigns within the same application.
When to choose SuprSend vs Customer.io?
- Customer.io: shines for marketers seeking a user-friendly platform for personalized customer engagement campaigns.
- SuprSend: excels for developers needing a scalable and flexible notification delivery system.
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/suprsend-vs-customer-io#) [Deny](https://www.suprsend.com/suprsend-vs-customer-io#) [Accept](https://www.suprsend.com/suprsend-vs-customer-io#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/suprsend-vs-customer-io#) [Allow all cookies](https://www.suprsend.com/suprsend-vs-customer-io#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/suprsend-vs-customer-io#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Android Push Notifications
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Developer's guide to setup Android Push Notification using FCM (Firebase Cloud Messaging)

Anjali Arya
•
September 5, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/android-push-notification-using-fcm-firebase-cloud-messaging#) [Deny](https://www.suprsend.com/post/android-push-notification-using-fcm-firebase-cloud-messaging#) [Accept](https://www.suprsend.com/post/android-push-notification-using-fcm-firebase-cloud-messaging#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/android-push-notification-using-fcm-firebase-cloud-messaging#) [Allow all cookies](https://www.suprsend.com/post/android-push-notification-using-fcm-firebase-cloud-messaging#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/android-push-notification-using-fcm-firebase-cloud-messaging#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Next.js App Inbox Guide
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Inapp Inbox Notifications
# Implementing App Inbox in Next.js Application as a Developer

Anjali Arya
•
February 5, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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## In-App Inbox Notifications
[](https://www.suprsend.com/)
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Inapp Inbox Notifications
# 11 Reasons to Use In-App Inbox Notifications In Your Product Communication Strategy

Anjali Arya
•
April 15, 2025
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## Notification Monitoring Guide
[](https://www.suprsend.com/)
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Engineering
# Monitoring a Notification Service with Angular and Prometheus

Sanjeev Kumar
•
August 30, 2024
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## Calendar App Tutorial
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# How to Create a Google Calendar Like Application With Notification Service Integrated For Cross-User and 3rd Party Collaboration?

Sanjeev Kumar
•
February 7, 2025
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

TABLE OF CONTENTS
[File structure:](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#file-structure) [Application Features:](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#application-features) [Application UI](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#application-ui) [Frontend Codes:](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#frontend-codes) [Backend Codes](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#backend-codes) [Creating Templates and Worflows using SuprSend API](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#creating-templates-and-worflows-using-suprsend-api)
In this article, we delve into the development process of a feature-rich calendar application akin to Google Calendar, augmented with robust notification services. Meet Suprsend-DoodleCalendar, a versatile tool designed to streamline event creation, sharing, and management, all while keeping users promptly informed which we would use as the demo applicattion. Leveraging a potent technology stack comprising React.js, Bootstrap, Node.js, and MongoDB, we'll guide you through the intricate web of frontend and backend intricacies. From user authentication to event manipulation and cross-user collaboration, every aspect of the application will be meticulously dissected.
**Technology Stack**
- Frontend - React.js, Bootstrap
- Backend - Node.js
- Database - MongoDB
- Notification SDK - SuprSend Node SDK & APIs
## File structure:

## Application Features:
- Authentication (Login and Register)
- 2 types of email notifications- event\_created, event\_shared, and event\_ reminder
- User can create multiple events in the same calendar file just like Google Calendar
> Find deployed application: [https://suprsend-doodlecal.netlify.app/](https://suprsend-doodlecal.netlify.app/)
> Github: [SuprSend-NotificationAPI/Suprsend-DoodleCalender: Doodle Calender (github.com)](https://github.com/SuprSend-NotificationAPI/Suprsend-DoodleCalender)
## Application UI
**Login Page**

**Register Page**

**HomePage aka Calendar with day, week and year view**



The user can change the information by clicking on any date/ view, upon which a modal will open asking for necessary changes. User can add, edit, deleter or share the event. The sharing will work for users who are registered on the website similar to Google Calendar.


## Frontend Codes:
You can get the necessary front-end codes of the application from our Github. [SuprSend-NotificationAPI/Suprsend-DoodleCalender: Doodle Calender](https://github.com/SuprSend-NotificationAPI/Suprsend-DoodleCalender)
Modify the user interface design as per your choice. We'll look primarily into the backend and integrations for this tool.
## Backend Codes
Copy Code
```javascript hljs
// Middleware/fetchuser.js
require("dotenv").config();
var jwt = require("jsonwebtoken");
const JWT_SECRET = process.env.JWT_SECRET;
const fetchuser = (req, res, next) => {
// Get the user from the JWT token and add ID to the request object
const token = req.header("auth-token");
if (!token) {
res.status(401).send({ error: "Please authenticate using a valid token" });
}
try {
const data = jwt.verify(token, JWT_SECRET);
req.user = data.user;
next();
} catch (error) {
res.status(401).send({ error: "Please authenticate using a valid token" });
}
};
module.exports = fetchuser;
// Models/user.js
const mongoose = require('mongoose');
const { Schema, model } = mongoose;
const UserSchema = new Schema({
email: { type: String },
name: String,
phone: { type: Number },
password: String
});
const UserModel = model('User', UserSchema);
module.exports = UserModel;
// Models/event.js
const mongoose = require("mongoose");
const { Schema } = mongoose;
const collaboratorSchema = new mongoose.Schema({
user: {
type: mongoose.Schema.Types.ObjectId,
ref: 'user',
required: true,
},
});
const EventSchema = new Schema({
author: {
type: mongoose.Schema.Types.ObjectId,
ref: "user",
},
id: {
type: String,
},
title: {
type: String,
},
start: {
type: Date,
},
end: {
type: Date,
},
allDay: {
type: Boolean
},
collaborators: [collaboratorSchema],
});
module.exports = mongoose.model("Event", EventSchema);
// Connection to database db.js
require("dotenv").config();
const mongoose = require("mongoose");
const connectToMongo = async () => {
const URI = process.env.MONGO_URI;
mongoose.connect(URI, { useNewUrlParser: true });
};
module.exports = connectToMongo;
```
**Setting up the backend**
Copy Code
```javascript hljs
require("dotenv").config()
const connectToMongo =require("./db");
connectToMongo();
const express = require("express")
var fetchuser = require("./middleware/fetchUser")
const app = express();
const port = 4000;
const User = require("./models/user")
const Events = require("./models/event")
var jwt = require("jsonwebtoken")
const JWT_SECRET = process.env.JWT_SECRET
const cors = require('cors');
const { Suprsend} = require("@suprsend/node-sdk");
const { Event } = require("@suprsend/node-sdk");
const supr_client = new Suprsend(process.env.WKEY, process.env.WSECRET);
//middleware if we want to read the json and req file
app.use(cors());
app.use(express.json());
```
**Configuring Routes**
Copy Code
```javascript hljs
// Register route
/******** Add to database and register on Suprsend ********/
app.post("/register", async (req, res) => {
let success = false;
try {
const user = await User.create({
email: req.body.email,
name: req.body.name,
phone: req.body.countryCode + req.body.phone,
password: req.body.password
});
const data = {
user: {
id: user.id
}
};
const authtoken = jwt.sign(data, JWT_SECRET);
success = true;
const distinct_id = user.email;
const user1 = supr_client.user.get_instance(distinct_id);
user1.add_email(user.email);
user1.add_sms("+" + user.phone);
user1.add_whatsapp("+" + user.phone);
const response = user1.save();
response.then((res) => console.log("response", res));
res.json({ success, authtoken });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
// Login route
/************ Login user **********/
app.post("/login", async (req, res) => {
try {
const { email, password } = req.body;
let success = false;
let user = await User.findOne({ email: email });
if (!user) {
return res.status(400).json({ success, message: "User does not exist" });
}
if (password !== user.password) return res.status(400).json({ success, message: "Password is wrong" });
const data = {
user: {
id: user.id
}
};
const authtoken = jwt.sign(data, JWT_SECRET);
success = true;
res.json({ success, authtoken });
} catch (error) {
console.error(error.message);
res.status(500).send("Some error occurred");
}
});
app.get("/getdata", (req, res) => {
res.send("Hello");
});
```
**Fetching all events**
Copy Code
```javascript hljs
app.get("/fetchallevents",fetchuser,async(req,res)=>{
try {
const events = await Events.find({ collaborators: { $elemMatch: { user: req.user.id } } })
.sort({ updatedAt: -1 });
res.json(events);
} catch (error) {
console.error(error.message);
res.status(500).send("some error occured");
}
})
```
**Adding and deleting events**
Copy Code
```javascript hljs
// Add events :-
app.post("/addevent",fetchuser,async(req,res)=>{
try {
const event = new Events({
author : req.user.id,
id : req.body.id,
title : req.body.title,
start : req.body.start,
end : req.body.end,
allDay : req.body.allDay,
collaborators: [{ user: req.user.id }],
})
const savedevent = await event.save();
const updatedEvent = await Events.findOneAndUpdate(
{ _id: savedevent._id },
{ $set: { id: savedevent._id } },
{ new: true }
);
res.json(savedevent);
} catch (error) {
console.error(error.message);
res.status(500).send("some error occured");
}
})
// Delete events
app.delete("/deleteevent/:id",async (req, res) => {
try {
let event = await Events.findById(req.params.id);
if(!event){return res.status(404).send("NOT Found")}
event = await Events.findByIdAndDelete(req.params.id);
res.json({event});
} catch (error) {
console.error(error.message);
res.status(500).send("some error occured");
}
})
```
**Sharing Events**
Copy Code
```javascript hljs
app.post("/shareevent", fetchuser, async (req, res) => {
try {
let success = false;
const { share, eventid } = req.body;
const user = await User.findOne({ email: share });
if (!user) {
return res.status(404).json({ success, message: "no such user exists" });
}
let user2 = await User.findById(req.user.id);
let event1 = await Events.findById(eventid);
if (!event1) {
return res.status(404).json({ success,error: 'event not found' });
}
event1.collaborators.push({ user: user._id });
await event1.save();
success = true;
const dateString = event1.start;
const dateObject = new Date(dateString);
const formattedDate = dateObject.toLocaleDateString('en-GB', {
year: 'numeric',
month: '2-digit',
day: '2-digit',
});
// Format time as 'hh:mm AM/PM'
const formattedTime = dateObject.toLocaleTimeString('en-US', {
hour: '2-digit',
minute: '2-digit',
hour12: true,
});
const distinct_id = user.email;
const event_name = "EVENTSHARED"
const properties = {
"recep":user.name,
"owner":user2.name,
"title":event1.title,
"date":formattedDate,
"time":formattedTime
}
const event = new Event(distinct_id, event_name, properties)
const response = supr_client.track_event(event)
response.then((res) => console.log("response", res));
return res.json({ success, event1});
} catch (error) {
console.error(error.message);
return res.status(500).send("some error occurred");
}
});
```
**Edit Events**
Copy Code
```javascript hljs
app.post("/editevent/:id",fetchuser,async(req,res)=>{
try {
let event1 = await Events.findById(req.params.id);
if (!event1) {
return res.status(404).json({ message: "Event not found" });
}
event1.title = req.body.title;
await event1.save();
res.json({event1});
} catch (error) {
console.error(error.message);
return res.status(500).send("some error occurred");
}
});
/**********************listening on port **************************************/
app.listen(port,()=>{
console.log("server started on port 4000");
})
```
For further information on workflows: [https://docs.suprsend.com/docs/node-trigger-workflow-from-api](https://docs.suprsend.com/docs/node-trigger-workflow-from-api)
## Creating Templates and Worflows using SuprSend API
Once your backend is ready with SuprSend Node SDK, you can programatically create workflows from it. More details in here: [Trigger Workflow from API](https://docs.suprsend.com/docs/node-trigger-workflow-from-api)

You can create templates from the dashboard itself.

Share this blog on:
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[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)
Written by:

Sanjeev Kumar
Engineering, SuprSend
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#) [Allow all cookies](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#)
Manage Consent Preferences by Category
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Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/suprsend-tutorials/how-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
[iframe](https://td.doubleclick.net/td/ga/rul?tid=G-PPDYBESP2L&gacid=973789232.1744787324>m=45be54f0h2v9100865783z89171464653za200zb9171464653&dma=0&gcd=13l3l3l3l1l1&npa=0&pscdl=noapi&aip=1&fledge=1&frm=0&tag_exp=102015666~102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&z=1243545881)[iframe](https://td.doubleclick.net/td/rul/11013612523?random=1744787324061&cv=11&fst=1744787324061&fmt=3&bg=ffffff&guid=ON&async=1>m=45be54f0h2v9100865783z89171464653za200zb9171464653&gcd=13l3l3l3l1l1&dma=0&tag_exp=102015666~102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&ptag_exp=102509682~102803279~102813109~102887800~102926062~103027016~103051953~103055465~103077950&u_w=1280&u_h=1024&url=https%3A%2F%2Fwww.suprsend.com%2Fsuprsend-tutorials%2Fhow-to-create-a-google-calendar-like-application-with-notification-service-integrated-for-cross-user-and-3rd-party-collaboration&hn=www.googleadservices.com&frm=0&tiba=How%20to%20Create%20a%20Google%20Calendar%20Like%20Application%20With%20Notification%20Service%20Integrated%20For%20Cross-User%20and%203rd%20Party%20Collaboration%3F&npa=0&pscdl=noapi&auid=517935406.1744787324&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B135.0.7049.95%7CNot-A.Brand%3B8.0.0.0%7CChromium%3B135.0.7049.95&uamb=0&uam=&uap=Linux%20x86_64&uapv=6.6.72&uaw=0&fledge=1&data=event%3Dgtag.config)
## Transactional Emails with Mailchimp
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Email management
# How to Send Transactional Emails with Mailchimp API in Node.js? (w Codes and Examples)

Anjali Arya
•
November 22, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js#) [Deny](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js#) [Accept](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js#) [Allow all cookies](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-send-transactional-emails-with-mailchimp-api-in-node-js#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Serverless Notification Service
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Serverless Notification Service with AWS Lambda and Amazon SNS

Sanjeev Kumar
•
August 30, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns#) [Deny](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns#) [Accept](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns#) [Allow all cookies](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/serverless-notification-service-with-aws-lambda-and-amazon-sns#)

### Get 10% OFF on your next order
Subscribe to our newsletter and receive a 10% OFF coupon to use on your next order.
Please check your email for your 10% OFF coupon
Oops! Something went wrong while submitting the form.

[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Best Elastic Email Alternatives
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# 7 Best Elastic Email Alternatives (2024)
Looking for which Email provider will be the best for your use case among SparkPost vs Elastic Email vs MailerLite ? Compare SparkPost vs Elastic Email vs MailerLite head-to-head on factors such as their features, pricing, latency, deliverability and more.
[Integrate now](https://docs.suprsend.com/docs/sms-vendor-integration)
## Comparative Guide:
## 7 Best Elastic Email Alternatives (2024)
In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
### Features
##### Webhooks
#### Amazon SES

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
#### Brevo (formerly SendinBlue)

/v3/webhooks
[](https://developers.brevo.com/reference/createwebhook)
###### Mailchimp

/webhooks
[](https://mailchimp.com/developer/transactional/api/webhooks/list-webhooks/)
#### MailerLite

/api/webhooks
[](https://developers.mailerlite.com/docs/webhooks)
#### Mailgun

v3/domains//webhooks
[](https://documentation.mailgun.com/en/latest/api-webhooks.html)
#### Mailjet

/eventcallbackurl
[](https://dev.mailjet.com/email/reference/webhook/)
#### Netcore (formerly Pepipost)

/webhook
[](https://cpaasdocs.netcorecloud.com/docs/pepipost-api/dclrfgw81ac0a-supported-events)
##### Events
#### Amazon SES

/v2/email/configuration-sets/ConfigurationSetName/event-destinations/
[](https://docs.aws.amazon.com/ses/latest/APIReference-V2/API_UpdateConfigurationSetEventDestination.html)
#### Brevo (formerly SendinBlue)

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
###### Mailchimp

N/A
[](https://mailchimp.com/developer/marketing/api/list-member-events/)
#### MailerLite

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
#### Mailgun

v3//events
[](https://documentation.mailgun.com/en/latest/api-events.html)
#### Mailjet

/event
[](https://dev.mailjet.com/email/guides/webhooks/#event-types)
#### Netcore (formerly Pepipost)

v5.1/stats
[](https://cpaasdocs.netcorecloud.com/docs/pepipost-api/fa73e17215dbe-fetch-summary-stats)
##### Contact Management
#### Amazon SES

/v2/email/contact-lists/
[](https://docs.aws.amazon.com/ses/latest/APIReference-V2/API_UpdateContact.html)
#### Brevo (formerly SendinBlue)

/v3/contacts
[](https://developers.brevo.com/reference/getcontacts-1)
###### Mailchimp

/lists
[](https://mailchimp.com/developer/marketing/api/lists/get-lists-info/)
#### MailerLite

/api/subscribers
[](https://developers.mailerlite.com/docs/subscribers.html)
#### Mailgun

v3/lists
[](https://documentation.mailgun.com/en/latest/api-mailinglists.html)
#### Mailjet

/contact
[](https://dev.mailjet.com/email/reference/contacts/contact/)
#### Netcore (formerly Pepipost)

/v5.1/subaccounts/createSubaccount
[](https://cpaasdocs.netcorecloud.com/docs/pepipost-api/20481477751f4-create-a-subaccount)
##### Send Emails
#### Amazon SES

/v2/email/outbound-emails
[](https://docs.aws.amazon.com/ses/latest/APIReference-V2/API_SendEmail.html)
#### Brevo (formerly SendinBlue)

/v3/smtp/email
[](https://developers.brevo.com/reference/sendtransacemail)
###### Mailchimp

/messages/send
[](https://mailchimp.com/developer/transactional/api/messages/)
#### MailerLite

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
#### Mailgun

v3//messages
[](https://documentation.mailgun.com/en/latest/api-sending.html#sending)
#### Mailjet

/send
[](https://dev.mailjet.com/email/reference/send-emails/)
#### Netcore (formerly Pepipost)

/v2/sendEmail
[](https://emaildocs.netcorecloud.com/reference/send-email-api)
##### Documentation
#### Amazon SES

Docs
[](https://docs.aws.amazon.com/ses/)
#### Brevo (formerly SendinBlue)

Docs
[](https://developers.brevo.com/)
###### Mailchimp

Docs
[](https://mailchimp.com/developer/transactional/docs/fundamentals/)
#### MailerLite

Docs
[](https://developers-classic.mailerlite.com/docs/)
#### Mailgun

Docs
[](https://documentation.mailgun.com/en/latest/)
#### Mailjet

Docs
[](https://dev.mailjet.com/email/reference/overview/)
#### Netcore (formerly Pepipost)

Docs
[](https://emaildocs.netcorecloud.com/reference/send-email-api)
### Ease of Integration
##### Language & Frameworks
#### Amazon SES
C++
Go
Java
Javascript
Kotlin
.NET
PHP
Python
Ruby
Swift
#### Brevo (formerly SendinBlue)
C3
Go
Java
Node.js
PHP
Python
Ruby
TypeScript
###### Mailchimp
Python
Ruby
PHP
Node.js
iOS
Android
#### MailerLite
PHP
Go
Python
Node.js
Ruby
#### Mailgun
Ruby
Python
PHP
C#
Go
Node.js
#### Mailjet
PHP
Python
Ruby
Java
Node.js
C#
.NET
Go
#### Netcore (formerly Pepipost)
PHP
Python
Ruby
Node.js
Java
Perl
C#
##### Setup & Configuration
#### Amazon SES
[Guide](https://aws.amazon.com/blogs/messaging-and-targeting/migrating-to-amazon-ses-a-comprehensive-guide/)
[](https://aws.amazon.com/blogs/messaging-and-targeting/migrating-to-amazon-ses-a-comprehensive-guide/)
#### Brevo (formerly SendinBlue)
[Getting Started](https://developers.brevo.com/reference/getting-started-1)
[](https://developers.brevo.com/reference/getting-started-1)
###### Mailchimp
[Quick Start](https://mailchimp.com/developer/transactional/guides/quick-start/)
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
#### MailerLite
[Getting Started](https://www.mailerlite.com/help/c/getting-started)
[](https://www.mailerlite.com/help/c/getting-started)
#### Mailgun
[User Manual](https://documentation.mailgun.com/en/latest/user_manual.html#introduction)
[](https://documentation.mailgun.com/en/latest/user_manual.html#introduction)
#### Mailjet
[Support](https://www.mailjet.com/contact/support/)
[](https://www.mailjet.com/contact/support/)
#### Netcore (formerly Pepipost)
[Getting Started](https://emaildocs.netcorecloud.com/docs/getting-started)
[](https://emaildocs.netcorecloud.com/docs/getting-started)
##### API Rate Limits
#### Amazon SES
1 request/ second
#### Brevo (formerly SendinBlue)
300RPH -150RPS
###### Mailchimp
20 requests/ minute
#### MailerLite
60 requests/ minute
#### Mailgun
300 requests/ minute
#### Mailjet
100 messages/ API call
#### Netcore (formerly Pepipost)
10000 emails/ day
### Pricing
##### Pricing Model
#### Amazon SES
Pay-as-you-go
#### Brevo (formerly SendinBlue)
Tiered Pricing
###### Mailchimp
Tiered Pricing
#### MailerLite
Tiered Pricing
#### Mailgun
Tiered Pricing
#### Mailjet
Tiered Pricing
#### Netcore (formerly Pepipost)
Tiered Pricing
##### Cost Structure
#### Amazon SES
$0.02/1000 email - $0.08/1000 email + $15/ month
#### Brevo (formerly SendinBlue)
$0.0005 -$0.0007/ email
###### Mailchimp
$0.0005 - $0.0009/ email
#### MailerLite
$0.0001 - $0.0004/ email
#### Mailgun
$0.0007 - $0.0009/ email
#### Mailjet
$0.0052 - $0.001/ email
#### Netcore (formerly Pepipost)
$0.0001 - $0.0003/ email
##### Contract Terms
#### Amazon SES
Monthly
#### Brevo (formerly SendinBlue)
Monthly/ Annually
###### Mailchimp
Monthly/ Annually
#### MailerLite
Monthly/ Annually
#### Mailgun
Monthly/ Annually
#### Mailjet
Monthly/ Annually
#### Netcore (formerly Pepipost)
Monthly
### Performance & Resilience
##### Log Retention
#### Amazon SES
1-10 years
#### Brevo (formerly SendinBlue)
Unlimited
###### Mailchimp
30 days
#### MailerLite
30 days
#### Mailgun
30 Days
#### Mailjet
3-13 months
#### Netcore (formerly Pepipost)
3 months
##### Redundancy Mechanisms
#### Amazon SES
Available
#### Brevo (formerly SendinBlue)
Available
###### Mailchimp
Available
#### MailerLite
Available
#### Mailgun
Available
#### Mailjet
Available
#### Netcore (formerly Pepipost)
Available
##### Max Size
#### Amazon SES
40 MB
#### Brevo (formerly SendinBlue)
4 MB
###### Mailchimp
25 MB
#### MailerLite
2 MB
#### Mailgun
25 MB
#### Mailjet
15 MB
#### Netcore (formerly Pepipost)
5 MB
##### Unicode Encoding
#### Amazon SES
Supported
#### Brevo (formerly SendinBlue)
Supported
###### Mailchimp
Not allowed
#### MailerLite
Supported
#### Mailgun
Not allowed
#### Mailjet
Supported
#### Netcore (formerly Pepipost)
Not Supported
##### Servers Location
#### Amazon SES
US, Asia-Pacific, Canada, Europe, Israel, Middle East, South America
#### Brevo (formerly SendinBlue)
France, Belgium
###### Mailchimp
US
#### MailerLite
EU
#### Mailgun
EU, US
#### Mailjet
Belgium, Germany
#### Netcore (formerly Pepipost)
-
##### Uptime
#### Amazon SES
99.9%
#### Brevo (formerly SendinBlue)
99.74%
###### Mailchimp
99.99%
#### MailerLite
99.9%
#### Mailgun
99.99%
#### Mailjet
99.99%
#### Netcore (formerly Pepipost)
98%
### Security & Compliance
##### Compliance
#### Amazon SES
CSA STAR CCM v4.0
ISO/IEC 27001:2013
ISO14001
ISO/IEC 20000-1:2018
#### Brevo (formerly SendinBlue)
ISO 27001:2013
GDPR
###### Mailchimp
SOC II
PCI DSS
ISO 27001
#### MailerLite
ISO 27001
GDPR
#### Mailgun
SSAE-16
SOC I & II HIPAA
ISO27001
GDPR
#### Mailjet
ISO 27001
GDPR
#### Netcore (formerly Pepipost)
ISO 27001:2013
ISO 9001:2015
##### Encryption Standards
#### Amazon SES
AES GCM
SSE
#### Brevo (formerly SendinBlue)
TLS
###### Mailchimp
TLS 1.2
#### MailerLite
TLS
HTTPS
#### Mailgun
TLS
HTTPS
AES 256
#### Mailjet
SSL
TLS
#### Netcore (formerly Pepipost)
TLS
### Email Provider Features
##### Core Features
#### Amazon SES
- Email deliverability tools
- Flexible email deployment options
- Sender and identity management
- Email security
#### Brevo (formerly SendinBlue)
- Email automation
- List management
- Sign-up form and landing page builder
- Email deliverability
###### Mailchimp
- Powerful sending infrastructure
- Fast email verification
- Managed email delivery
- Advanced email analytics
#### MailerLite
- Email Marketing Tools, Landing Pages, and More
- User-Friendly Website Building
- Effective Signup Forms for Audience Growth
- Customer-Focused Approach and User Satisfaction
#### Mailgun
- Email sending and tracking
- Analytics and reporting
- Email validation
- Inbound email handling
#### Mailjet
- Collaborative Workspace
- Email Creation with Templates
- Subscription Forms
- Contacts & Segmentation
#### Netcore (formerly Pepipost)
- AI-Powered Email Campaigns
- Interactive Email Capability
- Expert Email Assistance
- Impressive Performance Metrics
##### Integration Ecosystem
#### Amazon SES
Paypal, Drupal, Typeform ++
#### Brevo (formerly SendinBlue)
Tiendanube, involve.me, Outfunnel + 50 other
###### Mailchimp
Quickbooks, Shopify, Drupal, Typeform + 314 others
#### MailerLite
Shopify, WordPress, Sumo, OptinMonster, Privy, CreateForm, Zapier, SendOwl
#### Mailgun
Wordpress, Google Sheets, Asana, Amazon, ActiveCampaign, Braintree + 59
#### Mailjet
ActiveCampaign, Asana, Amazon, Airtable + 108 others
#### Netcore (formerly Pepipost)
Drupal, Wordpress, Joomla
##### Custom Domains
#### Amazon SES

Yes
#### Brevo (formerly SendinBlue)

Yes
###### Mailchimp

Yes
#### MailerLite

Yes
#### Mailgun

Yes
#### Mailjet

Yes
#### Netcore (formerly Pepipost)

Yes
### API Endpoints

#### Amazon SES

#### Brevo (formerly SendinBlue)

#### Mailchimp

#### MailerLite

#### Mailgun

#### Mailjet

#### Netcore (formerly Pepipost)
##### Webhooks

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)

/v3/webhooks
[](https://developers.brevo.com/reference/createwebhook)

/webhooks
[](https://mailchimp.com/developer/transactional/api/webhooks/list-webhooks/)

/api/webhooks
[](https://developers.mailerlite.com/docs/webhooks)

v3/domains//webhooks
[](https://documentation.mailgun.com/en/latest/api-webhooks.html)

/eventcallbackurl
[](https://dev.mailjet.com/email/reference/webhook/)

/webhook
[](https://cpaasdocs.netcorecloud.com/docs/pepipost-api/dclrfgw81ac0a-supported-events)
##### Events

/v2/email/configuration-sets/ConfigurationSetName/event-destinations/
[](https://docs.aws.amazon.com/ses/latest/APIReference-V2/API_UpdateConfigurationSetEventDestination.html)

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)

N/A
[](https://mailchimp.com/developer/marketing/api/list-member-events/)

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)

v3//events
[](https://documentation.mailgun.com/en/latest/api-events.html)

/event
[](https://dev.mailjet.com/email/guides/webhooks/#event-types)

v5.1/stats
[](https://cpaasdocs.netcorecloud.com/docs/pepipost-api/fa73e17215dbe-fetch-summary-stats)
##### Contact Management

/v2/email/contact-lists/
[](https://docs.aws.amazon.com/ses/latest/APIReference-V2/API_UpdateContact.html)

/v3/contacts
[](https://developers.brevo.com/reference/getcontacts-1)

/lists
[](https://mailchimp.com/developer/marketing/api/lists/get-lists-info/)

/api/subscribers
[](https://developers.mailerlite.com/docs/subscribers.html)

v3/lists
[](https://documentation.mailgun.com/en/latest/api-mailinglists.html)

/contact
[](https://dev.mailjet.com/email/reference/contacts/contact/)

/v5.1/subaccounts/createSubaccount
[](https://cpaasdocs.netcorecloud.com/docs/pepipost-api/20481477751f4-create-a-subaccount)
##### Send Emails

/v2/email/outbound-emails
[](https://docs.aws.amazon.com/ses/latest/APIReference-V2/API_SendEmail.html)

/v3/smtp/email
[](https://developers.brevo.com/reference/sendtransacemail)

/messages/send
[](https://mailchimp.com/developer/transactional/api/messages/)

N/A
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)

v3//messages
[](https://documentation.mailgun.com/en/latest/api-sending.html#sending)

/send
[](https://dev.mailjet.com/email/reference/send-emails/)

/v2/sendEmail
[](https://emaildocs.netcorecloud.com/reference/send-email-api)
##### Documentation

Docs
[](https://docs.aws.amazon.com/ses/)

Docs
[](https://developers.brevo.com/)

Docs
[](https://mailchimp.com/developer/transactional/docs/fundamentals/)

Docs
[](https://developers-classic.mailerlite.com/docs/)

Docs
[](https://documentation.mailgun.com/en/latest/)

Docs
[](https://dev.mailjet.com/email/reference/overview/)

Docs
[](https://emaildocs.netcorecloud.com/)
### Ease of Integration

#### Amazon SES

#### Brevo (formerly SendinBlue)

#### Mailchimp

#### MailerLite

#### Mailgun

#### Mailjet

#### Netcore (formerly Pepipost)
##### Language & Frameworks
C++
Go
Java
Javascript
Kotlin
.NET
PHP
Python
Ruby
Swift
C3
Go
Java
Node.js
PHP
Python
Ruby
TypeScript
Python
Ruby
PHP
Node.js
iOS
Android
PHP
Go
Python
Node.js
Ruby
Ruby
Python
PHP
C#
Go
Node.js
PHP
Python
Ruby
Java
Node.js
C#
.NET
Go
PHP
Python
Ruby
Node.js
Java
Perl
C#
##### Setup & Configuration
[Guide](https://aws.amazon.com/blogs/messaging-and-targeting/migrating-to-amazon-ses-a-comprehensive-guide/)
[](https://aws.amazon.com/blogs/messaging-and-targeting/migrating-to-amazon-ses-a-comprehensive-guide/)
[Getting Started](https://developers.brevo.com/reference/getting-started-1)
[](https://developers.brevo.com/reference/getting-started-1)
[Quick Start](https://mailchimp.com/developer/transactional/guides/quick-start/)
[](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
[Getting Started](https://www.mailerlite.com/help/c/getting-started)
[](https://www.mailerlite.com/help/c/getting-started)
[User Manual](https://documentation.mailgun.com/en/latest/user_manual.html#introduction)
[](https://documentation.mailgun.com/en/latest/user_manual.html#introduction)
[Support](https://www.mailjet.com/contact/support/)
[](https://www.mailjet.com/contact/support/)
[Getting Started](https://emaildocs.netcorecloud.com/docs/getting-started)
[](https://emaildocs.netcorecloud.com/docs/getting-started)
##### API Rate Limits
1 request/ second
300RPH -150RPS
20 requests/ minute
60 requests/ minute
300 requests/ minute
100 messages/ API call
10000 emails/ day
### Pricing

#### Amazon SES

#### Brevo (formerly SendinBlue)

#### Mailchimp

#### MailerLite

#### Mailgun

#### Mailjet

#### Netcore (formerly Pepipost)
##### Pricing Model
Pay-as-you-go
Tiered Pricing
Tiered Pricing
Tiered Pricing
Tiered Pricing
Tiered Pricing
Tiered Pricing
##### Cost Structure
$0.02/1000 email - $0.08/1000 email + $15/ month
$0.0005 -$0.0007/ email
$0.0005 - $0.0009/ email
$0.0001 - $0.0004/ email
$0.0007 - $0.0009/ email
$0.0052 - $0.001/ email
$0.0001 - $0.0003/ email
##### Free Tier
Not Available
Available (upto 3000/m)
Available (upto 1000/m)
Available (upto 12000/m)
Available
Available (upto 6000 emails)
Not Available
##### Contract Terms
Monthly
Monthly/ Annually
Monthly/ Annually
Monthly/ Annually
Monthly/ Annually
Monthly/ Annually
Monthly
### Performance & Resilience

#### Amazon SES

#### Brevo (formerly SendinBlue)

#### Mailchimp

#### MailerLite

#### Mailgun

#### Mailjet

#### Netcore (formerly Pepipost)
##### Log Retention
1-10 years
Unlimited
30 days
30 days
30 Days
3-13 months
3 months
##### Redundancy Mechanisms
Available
Available
Available
Available
Available
Available
Available
##### Max Size
40 MB
4 MB
25 MB
2 MB
25 MB
15 MB
5 MB
##### Unicode Encoding
Supported
Supported
Not allowed
Supported
Not allowed
Supported
Not Supported
##### Servers Location
US, Asia-Pacific, Canada, Europe, Israel, Middle East, South America
France, Belgium
US
EU
EU, US
Belgium, Germany
-
##### Uptime
99.9%
99.74%
99.99%
99.9%
99.99%
99.99%
98%
### Security & Compliance

#### Amazon SES

#### Brevo (formerly SendinBlue)

#### Mailchimp

#### MailerLite

#### Mailgun

#### Mailjet

#### Netcore (formerly Pepipost)
##### Compliance
CSA STAR CCM v4.0
ISO/IEC 27001:2013
ISO14001
ISO/IEC 20000-1:2018
ISO 27001:2013
GDPR
SOC II
PCI DSS
ISO 27001
ISO 27001
GDPR
SSAE-16
SOC I & II HIPAA
ISO27001
GDPR
ISO 27001
GDPR
ISO 27001:2013
ISO 9001:2015
##### Encryption Standards
AES GCM
SSE
TLS
TLS 1.2
TLS
HTTPS
TLS
HTTPS
AES 256
SSL
TLS
TLS
### Email Provider Features

#### Amazon SES

#### Brevo (formerly SendinBlue)

#### Mailchimp

#### MailerLite

#### Mailgun

#### Mailjet

#### Netcore (formerly Pepipost)
##### Core Features
- Email deliverability tools
- Flexible email deployment options
- Sender and identity management
- Email security
- Email automation
- List management
- Sign-up form and landing page builder
- Email deliverability
- Powerful sending infrastructure
- Fast email verification
- Managed email delivery
- Advanced email analytics
- Email Marketing Tools, Landing Pages, and More
- User-Friendly Website Building
- Effective Signup Forms for Audience Growth
- Customer-Focused Approach and User Satisfaction
- Email sending and tracking
- Analytics and reporting
- Email validation
- Inbound email handling
- Collaborative Workspace
- Email Creation with Templates
- Subscription Forms
- Contacts & Segmentation
- AI-Powered Email Campaigns
- Interactive Email Capability
- Expert Email Assistance
- Impressive Performance Metrics
##### Integration Ecosystem
Paypal, Drupal, Typeform ++
Tiendanube, involve.me, Outfunnel + 50 other
Quickbooks, Shopify, Drupal, Typeform + 314 others
Shopify, WordPress, Sumo, OptinMonster, Privy, CreateForm, Zapier, SendOwl
Wordpress, Google Sheets, Asana, Amazon, ActiveCampaign, Braintree + 59
ActiveCampaign, Asana, Amazon, Airtable + 108 others
Drupal, Wordpress, Joomla
##### Custom Domains

Yes

Yes

Yes

Yes

Yes

Yes

Yes
## Email Price Calculator: The Ultimate Email Vendor Comparison Tool
## How SuprSend works?

## More to explore
No items found.
##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#) [Deny](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#) [Accept](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#) [Allow all cookies](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/email-providers-alternatives/7-best-elastic-email-alternatives-2024#)
[iframe](https://app.chatwoot.com/widget?website_token=HMvh5Zpkdee2MAHyCQihbYZu)
## Email Notifications in Python
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# How to Send Email Notifications using Python? (With Code Examples)

Anjali Arya
•
September 27, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/how-to-send-email-notifications-using-python-with-code-examples#) [Deny](https://www.suprsend.com/post/how-to-send-email-notifications-using-python-with-code-examples#) [Accept](https://www.suprsend.com/post/how-to-send-email-notifications-using-python-with-code-examples#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/how-to-send-email-notifications-using-python-with-code-examples#) [Allow all cookies](https://www.suprsend.com/post/how-to-send-email-notifications-using-python-with-code-examples#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/how-to-send-email-notifications-using-python-with-code-examples#)

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## Secure Webhook Implementation Guide
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Implementing Webhooks Securely: A Technical Guide for Developers

Anjali Arya
•
June 2, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/implementing-webhooks-securely-a-technical-guide-for-developers#) [Allow all cookies](https://www.suprsend.com/post/implementing-webhooks-securely-a-technical-guide-for-developers#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/implementing-webhooks-securely-a-technical-guide-for-developers#)

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## Secure Notification Service
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Securing a Notification Service with PHP and JWT Authentication

Sanjeev Kumar
•
August 30, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
[Preferences](https://www.suprsend.com/post/securing-a-notification-service-with-php-and-jwt-authentication#) [Deny](https://www.suprsend.com/post/securing-a-notification-service-with-php-and-jwt-authentication#) [Accept](https://www.suprsend.com/post/securing-a-notification-service-with-php-and-jwt-authentication#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/securing-a-notification-service-with-php-and-jwt-authentication#) [Allow all cookies](https://www.suprsend.com/post/securing-a-notification-service-with-php-and-jwt-authentication#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
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## Containerizing Notification Services
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Containerizing a Notification Service with Docker and Kubernetes

Sanjeev Kumar
•
August 30, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
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[Preferences](https://www.suprsend.com/post/containerizing-a-notification-service-with-docker-and-kubernetes#) [Deny](https://www.suprsend.com/post/containerizing-a-notification-service-with-docker-and-kubernetes#) [Accept](https://www.suprsend.com/post/containerizing-a-notification-service-with-docker-and-kubernetes#)
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
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Manage Consent Preferences by Category
Essential
**Always Active**
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Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/containerizing-a-notification-service-with-docker-and-kubernetes#)

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## Optimize Notification Services
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
Engineering
# Optimizing a Notification Service with Ruby on Rails and Sidekiq

Sanjeev Kumar
•
August 30, 2024
[](https://www.facebook.com/suprsend/)[](https://twitter.com/SuprSend)[](https://www.linkedin.com/company/suprsend/)[](https://www.instagram.com/suprsend/?hl=en)

##### Implement a powerful stack for your notifications
[Get Started For Free](https://app.suprsend.com/en/signup/) [Book Demo](https://calendly.com/suprsend)
By clicking **“Accept All Cookies”**, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our [Privacy Policy](https://www.suprsend.com/privacy) for more information.
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When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
[Reject all cookies](https://www.suprsend.com/post/optimizing-a-notification-service-with-ruby-on-rails-and-sidekiq#) [Allow all cookies](https://www.suprsend.com/post/optimizing-a-notification-service-with-ruby-on-rails-and-sidekiq#)
Manage Consent Preferences by Category
Essential
**Always Active**
These items are required to enable basic website functionality.
Marketing
Essential
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
Personalization
Essential
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
Analytics
Essential
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.
[Confirm my preferences and close](https://www.suprsend.com/post/optimizing-a-notification-service-with-ruby-on-rails-and-sidekiq#)

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## SMTP Mail Error Solutions
[](https://www.suprsend.com/)
[Login](https://app.suprsend.com/en/login) [Sign up](https://app.suprsend.com/en/signup/)
# Error: SMTP mail not Working
# What causes this error and solutions
## Say Goodbye to all SMTP Errors in Development
SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
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## More to explore
[Error: SMTP is not working on the server](https://www.suprsend.com/smtp-error-solution/error-smtp-is-not-working-on-the-server---causes-and-solutions)
[Error: Suddenlink SMTP Server Not Working](https://www.suprsend.com/smtp-error-solution/error-suddenlink-smtp-server-not-working---causes-and-solutions)
[Error - SMTP not working in python](https://www.suprsend.com/smtp-error-solution/error---smtp-not-working-in-python---causes-and-solutions)
[Error: SMTP Error Could not authenticate](https://www.suprsend.com/smtp-error-solution/error-smtp-error-could-not-authenticate---causes-and-solutions)
[SMTP Connect Error 10060](https://www.suprsend.com/smtp-error-solution/smtp-connect-error-10060---causes-and-solutions)
[SMTP Error from Remote Mail Server After End of Data](https://www.suprsend.com/smtp-error-solution/smtp-error-from-remote-mail-server-after-end-of-data---causes-and-solution)
[SMTP Error: Data Not Accepted](https://www.suprsend.com/smtp-error-solution/smtp-error-data-not-accepted---causes-and-solution)
[SMTP Error 554](https://www.suprsend.com/smtp-error-solution/smtp-error-554-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 553](https://www.suprsend.com/smtp-error-solution/smtp-error-553-solution-causes-and-error-message-syntax-in-your-email-server)
[SMTP Error 556](https://www.suprsend.com/smtp-error-solution/smtp-error-556-solution-causes-and-error-message-syntax-in-your-email-server)
##### Implement a powerful stack for your notifications
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