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Hi Jalene,
Looked over your phone line. Tell me what I missed.
Catch every call your team can't.
At brands this size, the same playbook handles thousands of inbound calls per quarter with resolution rate holding above 78%.
Built for Shopify
·
50+ DTC brands run Ringly
·
~5-min read
Phone Audit Report
NOHO HOME by Jalene Kanani
May 2026
Phone Coverage Score
How well your line is set up to take calls right now
60/100
About average for a DTC store. The whole gap is fixable in 7 days.
Trusted by 50+ DTC brands. Hover a linked logo to read its case study.
5 questions pulled from your FAQ page. The agent reads them all, verbatim, in your tone.
Generated from your FAQ verbatim. Click Listen to hear Seth answer.
40-60% of inbound calls are these same questions. Your team stops repeating the answers.
Trained on every published Q+A during kickoff week.
Looks like you're on Gorgias for tickets. Your inbox stays where it is.
Escalated calls land in your existing Gorgias inbox as tickets with recording + transcript attached.
Your team keeps the same inbox they already use.
Email-to-ticket into Gorgias on kickoff. Or warm-transfer to your line.
250 products at $225 AOV drive a lot of phone calls. The misses add up fast.
The agent catches the calls your team cannot.
Picks up on the first ring, every time.
How a call works
The AI · meet Seth
Seth is the AI agent. Trained on your catalog. Picks up first ring. Doesn't sound like AI.
"Hi, where's my order?"
"One sec, checking with USPS. Order #4421 shipped Tuesday, it's in Atlanta now, expected Thursday. Want the tracking link by text?"
The result · first 7 days post-launch
271 inbound calls in week one. 32 turned into orders the same call. The agent handled 85 percent of calls without a human, costing $0.91 per call versus $2.70 for a human rep.
"I checked the dashboard after the first weekend and there were 47 calls answered, 12 of them turned into orders, and I didn't lift a finger. That was the moment."
Verified from the live Ringly dashboard. Brand name held back until they finish the case study with us; we share it on the call.
BOOK 30 MIN →Brands most like NOHO HOME by Jalene Kanani
Resolves 75% of inbound calls without a human.
Resolves 77% of inbound calls without a human.
Resolves 79% of inbound calls without a human.
Resolves 79% of inbound calls without a human.
Resolves 71% of inbound calls without a human.
The math · not doing this
Your numbers, your math. Edit any of these and the number on the right recomputes live.
Defaults pulled from your store data (AOV $225, volume ~600/mo, 50% missed-call rate matches the coverage-gap finding above). Edit any number above.
Stores at your scale typically miss
$0/mo
in revenue on calls the line doesn't pick up.
Math is conservative on purpose. Real number is usually higher.
What this isn't
No outbound sales calls. We answer your inbound, we don't dial anyone.
No retention save calls. When someone cancels, your team still owns the save.
No non-Shopify support. If your store runs elsewhere, we're the wrong choice.
No 6-week discovery. The call is one 30-min session. After that we build.
If any of those is what you actually need, tell me on the call, I'd rather point you somewhere honest than sell you on the wrong thing.
Your timeline
You hand us your FAQ + phone setup. We absorb it.
We build the agent and run 50 test calls. You watch + break it.
Phone routes through Ringly. After-hours covered.
65% resolution or last 3 months refunded.
The offer · named, scoped, ownable
Done-for-you onboarding by a founder. Setup waived if you start this month.
The Concierge Build
What's in the box
Even if the pilot doesn't hit your KPIs
You still keep all of this, no clawback, no questions:
Your downside is zero. Your upside is what the math section above shows.
The guarantee · same one on ringly.io
If Seth resolves under 65% of your calls in 90 days, we refund your last 3 months of subscription fees.
No questions, no clawback clauses. Verbatim from ringly.io/pricing.
We waive the build cost. You keep every call recording + transcript from the pilot. No clawback.
Free tuning until we hit 65%. We tune the agent on our clock, not yours.
I personally onboard a limited number of enterprise pilots per quarter. Slot count varies; current quarter status on the call.
Book your 30 minutes
If not, you keep the audit. No follow-up.
Founder-led, both phases
"Hi, we're Maurizio and Ruben, the founders of Ringly. We believe customers deserve great support, instantly. We'll personally help you review calls and refine Seth whenever you need it."
