# RxScale > RxScale is white-label telemedicine software for self-pay offerings. Brands, clinics and pharmacies use it to run the flow online questionnaire, video consultation or in-person appointment → medical review → private prescription → pharmacy chosen by the patient, under their own brand. The medical decision rests solely with the treating doctor; RxScale provides the technical infrastructure. Provider: RxScale GmbH, Weinheim, Germany. ## Solutions - [Self-pay telemedicine](https://www.rxscale.com/self-pay-telemedicine): Software infrastructure for digital self-pay healthcare offerings, connected to your existing shop (any shop system). - [Brands & clinics](https://www.rxscale.com/brands-clinics): Launch your own telemedicine brand with white-label software; connect your own medical team. - [Pharmacies](https://www.rxscale.com/pharmacies): Orders, inventory and shipping in one pharmacy workflow, or your own self-pay offering under your own brand. ## Pricing - [Pricing](https://www.rxscale.com/pricing): One-time setup fee of 2,500 € (net, plus VAT), then billing per enquiry, i.e. per submitted patient questionnaire, not per new patient. Plans: Starter €2.49 per enquiry (1,000 enquiries per month), Advanced €1.33 (3,000 enquiries per month), Premium €0.75 (8,000 enquiries per month); Custom Option on request (unlimited enquiries). ## Features - [Patient Overview](https://www.rxscale.com/features/patient-overview): Patient information, entries, documents, appointments and doctor interactions in one overview. - [Smart Appointment Scheduling](https://www.rxscale.com/features/smart-appointment-scheduling): Automatically coordinate appointments and reduce administrative workload. - [Secure Video Consultations](https://www.rxscale.com/features/secure-video-consultations): Secure video consultations integrated into the healthcare workflow. - [Patient & Doctor Chat](https://www.rxscale.com/features/patient-doctor-chat): Direct communication between patients and doctors for questions and follow-ups. - [Patient Wallet](https://www.rxscale.com/features/patient-wallet): Digital Apple or Google Wallet pass with updates, notifications and access to connected services. - [Pharmacy Tool](https://www.rxscale.com/features/pharmacy-tool): Manage orders, inventory and fulfillment; Pharmacy Portal, External Pharmacy API and webhooks. - [For Telemedicine Providers](https://www.rxscale.com/features/for-telemedicine-providers): Infrastructure for patients, doctors, consultations, prescriptions and pharmacy processes; Management API, webhooks, integrations. ## Platform & guides - [How RxScale works](https://www.rxscale.com/platform): From online questionnaire and medical review to the pharmacy chosen by the patient: how RxScale works, its modules and how it connects to your systems. - [White-label telemedicine](https://www.rxscale.com/white-label-telemedicine): What white-label telemedicine is, what a self-pay offering needs and which questions to ask every provider before you launch. - [Medical online questionnaire](https://www.rxscale.com/medical-questionnaire): A medical online questionnaire in your design: patients complete it, a doctor reviews it. Asynchronous telemedicine, billed per enquiry. ## Case studies - [Prio One](https://www.rxscale.com/case-study/prio-one): Female healthcare; reached over 100,000 patients with RxScale. - [So Lean](https://www.rxscale.com/case-study/so-lean): Weight-loss platform using RxScale for a digital self-pay offering. ## Help & documentation - [FAQ](https://www.rxscale.com/faq): Process, enquiries, pricing, doctors and pharmacies, data protection (DPA, hosting in Frankfurt), integrations. - [API documentation](https://docs.rxscale.com/): Management API, webhooks and integrations. - [Imprint](https://www.rxscale.com/imprint): RxScale GmbH, Hildastraße 10, 69469 Weinheim; info@rxscale.com; +49 171 422 5921. ## Deutsch - [Startseite (DE)](https://www.rxscale.com/de): White-Label-Telemedizin für Marken & Kliniken. - [Selbstzahler-Telemedizin](https://www.rxscale.com/selbstzahler-telemedizin): Software-Infrastruktur für digitale Selbstzahler-Angebote, angebunden an Ihren bestehenden Shop. - [Marken & Kliniken](https://www.rxscale.com/marken-kliniken): Eigene Telemedizin-Marke mit White-Label-Software starten. - [Apotheken](https://www.rxscale.com/apotheken): Bestellungen, Lagerbestand und Versand in einem Apotheken-Workflow oder ein eigenes Selbstzahler-Angebot. - [Preise](https://www.rxscale.com/preise): Einmalige Einrichtungsgebühr von 2.500 € netto zzgl. MwSt., danach Abrechnung pro Anfrage (eingereichter Patienten-Fragebogen), nicht pro neuem Patienten. Starter 2,49 € (1.000 Anfragen pro Monat), Advanced 1,33 € (3.000), Premium 0,75 € (8.000) pro Anfrage. - [Häufige Fragen](https://www.rxscale.com/faq-de): Ablauf, Anfragen, Preise, Datenschutz (AVV, Hosting in Frankfurt), Schnittstellen. - [So funktioniert RxScale](https://www.rxscale.com/plattform): Vom Online-Fragebogen über die ärztliche Prüfung bis zur vom Patienten gewählten Apotheke: Ablauf, Module und Anbindung von RxScale im Überblick. - [White-Label-Telemedizin](https://www.rxscale.com/white-label-telemedizin): Was White-Label-Telemedizin ist, welche Funktionen ein Selbstzahler-Angebot braucht und welche Fragen Sie Anbietern vor dem Start stellen sollten. - [Medizinischer Online-Fragebogen](https://www.rxscale.com/medizinischer-fragebogen): Medizinischer Online-Fragebogen in Ihrem Design: Patienten füllen ihn aus, eine Ärztin oder ein Arzt prüft. Asynchron, abgerechnet pro Anfrage. - [Fallstudien](https://www.rxscale.com/fallstudien): So Lean und Prio One (über 100.000 Patienten). - [Impressum](https://www.rxscale.com/impressum): Angaben gemäß § 5 TMG. ## Optional - [Full version](https://www.rxscale.com/llms-full.txt): Extended descriptions and FAQ answers.