There’s a $4,800 card payment I didn’t make.
Backbase AgentDo you recognize this payment?
NORTHSTAR ELECTRONICS
Tuesday · Card ending 1238$4,800.00
Credited back to your account
Your temporary credit is ready to use while we investigate the payment.
No approvals waitingRequests that need your decision will appear here.
Case reviewAwaiting request
Employee Assistant · Proposed actionThis amount requires employee approval.
“We’ll credit $4,800 while we investigate your payment.”
Customer notified · Note saved
Investigation remains open
Banking OSExecution activityWork starts when a customer needs help.
Unrecognized charge · $4,800.00