Platform Documentation

The Arkwright Platform

Industrial AI built by people who've worked the floor. Lange USA LLC brings 40+ years of hands-on experience in metallurgy, mining, and heavy manufacturing to every deployment. Every application runs on your hardware, in your facility, under your control — not ours.

12+
Deployed Applications
3
Sovereignty Tiers
15
Industrial Verticals
ISO
9001 · 27001 · 8000
Edge-first architecture. Intelligence belongs on the plant floor, not in a data center three time zones away. The Arkwright Box sits where your process runs — ingesting PLC data in real time, running the full application suite, and serving every user on your local network through a single browser-based interface. A dedicated NAS unit handles all storage, keeping your operational data, documents, and AI knowledge base physically on-site and under your control.

Application Ecosystem

Arkwright is not a single tool — it's a coordinated suite of industrial applications designed to work together from day one. Four applications ship with every deployment. Additional capabilities are available through the in-platform marketplace and activated on your timeline. All apps run through the Hub with role-based access control, so every user sees exactly what they need to see.

Platform Architecture

Arkwright is engineered as an integrated hardware-and-software stack. There are no loose integrations to manage, no third-party middleware to license, and no single point of failure that lives in someone else's cloud. The platform is built around three principles: edge-first compute, modular application deployment, and data sovereignty at every layer.

L1
Hardware Foundation
The Arkwright Box lives on the plant floor. It handles real-time data ingestion from your control systems, runs the full application suite locally, and serves every user on the network — all without a cloud dependency. The right hardware tier is matched to your operations and sovereignty requirements.
L2
Software Ecosystem
The Hub is the command center — a browser-based interface accessible from any device on your network or via VPN. Every application, every user, every permission managed in one place. The integrated App Store lets you activate new capabilities without additional deployment work.
L3
AI Intelligence Layer
Multiple AI engines run concurrently across the platform: the ArkEngine powering Assistant and its skill system, the Intelligence RAG engine for document and data retrieval, and application-level models in Trends, Analyst, Maintenance, and more. All inference runs locally — your data never leaves to train someone else's model.
L4
Compliance & Audit
ISO 9001, 27001, and 8000 compliance is not an afterthought — it's built into the platform architecture. Every action is logged, every data point is traceable, and every access event is attributed. Audit readiness is a default state, not a project.

Arkwright Hub

Included
Hub
The central operating system of the Arkwright platform. One login, every tool, every user, any device on your network.

The Hub eliminates the fragmented access patterns that plague industrial operations — shared SCADA passwords, bookmarked one-off tools, inconsistent access by shift. Every user arrives at a single authenticated entry point and sees a role-appropriate view of the tools and data that are relevant to them. Nothing more, nothing less.

Unified App Platform
Every Arkwright application — core and add-on — runs through the Hub in a single interface. No separate logins, no context switching between systems.
Integrated App Marketplace
Browse, activate, and manage applications directly within the Hub. New capabilities deploy without disruption to live operations. Third-party integrations are supported.
Role-Based Access Control
Operators, engineers, and managers each get the view they need. Permissions are managed per application, per role — enforced automatically on every session.
Remote Access
Full Hub functionality is available remotely via company VPN or Zero Trust Network Access. The same interface, the same experience, from the control room or the boardroom.

Arkwright Collector

Included
Collector
Industrial-grade process data collection. One historian. Every tag. Every protocol.

The Collector is the data foundation that every other Arkwright application is built on. It speaks the languages your control systems already speak — translating, buffering, and delivering process data into a unified historian without gaps, delays, or data loss. Whether you're running a modern Rockwell line, a legacy Siemens installation, or a mix of both, the Collector connects without ripping and replacing what's already working.

ProtocolUse CaseNotes
EtherNet/IPAllen-Bradley / Rockwell PLCsNative CIP support
OPC-UAUniversal industrial standardSecure, encrypted
Modbus TCP/RTULegacy and modern devicesTCP and serial RTU
Siemens S7S7-300/400/1200/1500S7comm protocol
BACnetBuilding automationIP and MS/TP
CSV / Bulk ImportHistorical data migrationBatch ingestion
  • Store-and-forward buffering — data integrity maintained through network interruptions and planned outages
  • Automatic tag discovery for supported protocols — no manual tag entry required
  • Edge preprocessing with configurable filtering, aggregation, and deadband — only meaningful data moves forward
  • Built-in historian with configurable retention policies and compression
  • Tag aliasing and engineering unit conversion handled at the collection layer

Arkwright Drive

Included
Drive
AI-powered document management. Find anything. Access everything. Nothing leaves the facility.

Industrial operations run on documentation — SOPs, inspection records, engineering drawings, material certificates, compliance files. Drive brings AI-powered search and structured access to all of it, without routing sensitive operational documents through external cloud services. Every search, every retrieval, every version change stays on your network.

AI Semantic Search
Drive understands what you're looking for, not just what you typed. Ask a question in plain language and get the right document — whether it was uploaded yesterday or five years ago.
OCR Processing
Scanned documents, image-based PDFs, and legacy records are processed and made fully searchable on ingestion. No document gets left behind because it was never digitized properly.
Version Control
Every document update is tracked. Previous versions are retained. You always know which revision is current, who changed it, and when.
Supported Formats
PDF, DOCX, CSV, XLSX, JPG, PNG — all stored on the connected NAS unit. Files up to 50MB per upload.

Arkwright Visualizer

Included
Visualizer
Real-time operational dashboards. Built on the plant floor, for the plant floor.

The Visualizer turns historian data into live operational intelligence — process trends, KPI panels, equipment status, energy consumption — presented in dashboards that operators and engineers actually use. No BI consultants, no SQL required. If you know your process, you can build the dashboard.

  • Drag-and-drop dashboard builder — configured by engineers, not developers
  • Per-widget AI analysis — right-click any data point to get an immediate AI-generated interpretation
  • Live data bindings directly from the Collector historian — always current, never stale
  • Custom process flow animations and P&ID-style visualizations
  • Drill-down navigation between dashboards for investigation and root cause workflows
  • Mobile-responsive layouts optimized for plant-floor tablets and control room displays
  • Role-based dashboard visibility — operators see operations, managers see performance

Arkwright Analyst

Add-On
Analyst
Self-service analytics. Ask your historian a question in plain English — and get an answer, not a query editor.

Analyst removes the database administrator from the loop for everyday analytics. Engineers and operations managers can explore process data, generate statistical summaries, and produce formatted reports without writing a single line of SQL. The Expert tier extends this into cross-source analysis for more demanding investigative and reporting requirements.

FeatureAnalyst CoreAnalyst Expert
Natural Language to SQL✓✓
Predefined Query Library✓✓
Statistical Analysis✓✓
Instant AI Reports✓✓
Scheduled PDF / Excel Reports✓✓
Advanced SQL Builder—✓
Cross-Table Multi-Source Queries—✓
Unified Analytics Across Sources—✓

Arkwright Assistant

Add-On
Assistant
Your operational knowledge base, made conversational. Powered by the ArkEngine.

Assistant is not a generic chatbot pointed at industrial data. It's a purpose-built AI interface connected to your historian, your document library, your maintenance records, and your process context — all running locally, all staying on your network. The ArkEngine skill system routes each query to the right data source and returns answers grounded in your actual operations, not hallucinated generalizations.

SOP Generation
Draft and refine standard operating procedures from existing documents, process data, and operational history. What used to take days of cross-referencing takes minutes.
Risk Assessment
AI-powered analysis drawing on your full document library, equipment history, and live process data. Structured assessments that reflect your actual plant — not generic templates.
Document Analysis
Upload a drawing, report, datasheet, or certificate and interrogate it directly. Assistant handles multi-format ingestion and returns answers in plain language.
ArkEngine Skill System
A modular set of capabilities that connects Assistant to live process data, the historian, Drive, Maintenance records, and more. The skills active in your deployment are matched to the applications you've deployed.

Arkwright Intelligence

Add-On
Intelligence
The AI retrieval backbone that makes Drive, Assistant, and the broader platform actually intelligent.

Intelligence is the layer that most vendors would call an API call to a cloud model. For Arkwright, it's an on-premise vector search and retrieval engine that runs entirely within your network boundary. Documents are embedded, indexed, and queried locally — meaning your operational knowledge never touches an external inference endpoint, and retrieval performance is not subject to internet latency or third-party availability.

Vector Engine
On-premise semantic search with high-performance approximate nearest-neighbor indexing
Context Window
Extended context for complex, multi-document queries and deep reasoning tasks
Embedding Model
On-premise model inference — no data egress
Extended Thinking
Available for multi-step reasoning on complex operational questions

Arkwright Maintenance

Suite
Maintenance
From reactive to predictive. Know what's failing before it fails.

The Maintenance Suite is what 40 years of working in furnace rooms, mine shafts, and production floors looks like when it's been turned into software. Equipment doesn't fail without warning — it degrades, vibrates differently, runs hotter, and pulls more current. The Maintenance Suite captures those signals, correlates them against your asset history, and tells your team what needs attention — before the shift ends, not after the incident report.

Computer Vision Damage Assessment
Photograph equipment and receive an AI-scored assessment with severity classification and recommended action. Structured enough for a work order, fast enough to do on a walkthrough.
Predictive ML Scoring
Failure probability scoring based on vibration signatures, temperature trends, and process data from the Collector historian. Confidence-weighted — so your team knows when to act immediately and when to monitor.
Asset Registry
Full lifecycle management from commissioning through decommission. Maintenance history, technical specifications, associated documents, and calibration records — all linked to the asset, searchable from anywhere on the network.
MTBF Analysis
Mean time between failure analysis across your asset fleet. Identify which equipment is driving disproportionate maintenance cost, and optimise service intervals based on evidence rather than manufacturer schedules.

Arkwright Log Book

Suite
Log Book
The end of the paper shift log. Digital handover with accountability built in.

Paper shift logs get lost, misread, and left incomplete at the end of long shifts. Log Book replaces them with a structured digital record that captures what happened, who approved it, and what needs to follow up — with a full audit trail attached to every entry.

  • Structured digital shift log entries with configurable templates per process area
  • Multi-level approval chain — operator → supervisor → manager, enforced in sequence
  • Calibration management with due-date tracking and certificate storage directly in the record
  • AI-generated shift handover summaries that surface the entries that actually matter
  • Full audit trail — every entry is timestamped, user-attributed, and tamper-evident
  • Direct integration with Maintenance for automatic work order creation from shift observations

Arkwright Alerts

Add-On
Alerts
The right notification, to the right person, at the right time. No noise. No missed events.

Industrial alert systems fail in two directions: either everything triggers an alarm and operators learn to ignore them, or the thresholds are set so conservatively that real events go unnoticed. Arkwright Alerts is built to avoid both failure modes — using ML-powered deduplication to filter noise and configurable escalation chains to ensure that critical events always reach someone with authority to act.

Multi-Channel Delivery
SMS, email, push notification, Microsoft Teams, and Slack. Each alert type and severity level can be configured to use the channel that actually gets seen.
Escalation Chains
Define time-based escalation paths. If the first contact doesn't acknowledge within the defined window, the alert moves to the next person in the chain — automatically.
AI Noise Reduction
Deduplication and intelligent grouping reduces alert volume to what's genuinely meaningful. Fewer pages, better response.
On-Call Scheduling
Define shift rosters and on-call rotations. Alerts are always routed to whoever is actually responsible, not to a static distribution list.

Audit & Compliance

Add-On
Audit & Compliance
ISO 9001, 27001, and 8000 compliance built into the platform — not bolted on afterward.

Compliance in industrial operations is not a quarterly exercise. It's the continuous record of what happened, who was responsible, and whether the data can be trusted. Arkwright's Audit & Compliance module maintains that record automatically across every application on the platform.

ISO 9001 — Quality Management
Process documentation, nonconformance tracking, and corrective action management. The audit trail your quality team needs without the manual overhead.
ISO 27001 — Information Security
Access control, encryption at rest and in transit, audit logging, and incident management across all platform services. Demonstrable security posture for assessors and internal governance.
ISO 8000 — Data Quality
Data lineage, quality scoring, and traceability for all ingested process and operational data. Know where every data point came from and whether it can be trusted.

Hardware — Edge Server

The Arkwright Box. A purpose-built industrial compute platform designed to run the complete Arkwright software stack — all applications, all AI inference, all data processing — without any dependency on cloud infrastructure.

We offer four hardware tiers: Bronze, Silver, Gold, and Platinum. Each is custom-configured for the requirements of your operation and your chosen sovereignty tier. Pure Edge deployments, where all AI compute runs entirely on-site with no external connectivity, require more onboard compute and are matched to our higher-tier hardware accordingly. Hybrid and Sovereign Cloud deployments can be served by a lighter configuration, since portions of the compute workload are distributed differently.

The right box for your plant is determined during the site assessment — not chosen from a dropdown. Every unit is built to operate in industrial environments: dusty, loud, hot, and running 24/7.

Tiers Available
Bronze · Silver · Gold · Platinum
Form Factor
Industrial rack-mount
Certifications
CE · FCC · UL
Configuration
Matched to your sovereignty tier and operation

Hardware — NAS Storage

Operational data, documents, and the AI knowledge base need storage that matches the demands of a production environment — always available, hot-swappable, and sized for long retention horizons.

The Arkwright NAS is a dedicated industrial storage unit, directly connected to the Edge Server and configured for continuous operation. It scales from 4 to 24 hot-swap bays depending on your data volume and retention requirements, with RAID configurations available across the full range for redundancy appropriate to your uptime requirements.

Storage capacity is determined during the deployment planning process based on your historian tag count, document library size, and target retention period. Like the compute hardware, the NAS is sized for your operation — not averaged across everyone else's.

Bay Configuration
4 to 24 hot-swap bays
RAID Support
RAID 1 / 5 / 6 / 10
Max Capacity
Up to 144TB
Connection
10GbE direct to Edge Server

Data Sovereignty

Arkwright offers three configurable sovereignty tiers. Every deployment is configured to match your organisation's security posture, regulatory requirements, and infrastructure constraints. There is no one-size-fits-all approach — the right tier is determined by where your data must live and who is permitted to touch it.

Tier 2
Sovereign Cloud
Data Location
On-Site
AI Compute
Sovereign Partner
Connectivity
VPN / ZTNA
Tier 3
Hybrid
Data Location
Chunked to Cloud
AI Compute
Cloud API
Connectivity
Internet

Deployment Process

A structured five-step process designed to get you to operational intelligence without disrupting production. Every deployment is handled directly by Lange USA LLC — we don't hand you a manual and wish you luck.

01
Consultation
A direct conversation about your operational environment, your pain points, and what success looks like. We've been in your kind of facility. We ask the questions that matter.
02
Site Assessment
An on-site visit to understand your existing control architecture, network layout, and data landscape. We identify integration points with your PLC systems and flag anything that needs to be addressed before deployment.
03
Tailored Roadmap
A deployment plan with defined scope, clear timelines, and transparent costs. We present options — immediate full deployment or a phased approach — and you decide the pace.
04
Build & Configure
The Edge Server is configured and the Hub software is adapted to your workflows while your production continues uninterrupted. By the time we arrive on-site, the system is ready to go live.
05
Installation & Go Live
On-site hardware installation, network integration, and system commissioning. We don't leave until the platform is operational and your team knows how to use it. Live intelligence from day one.
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